W H Cox & Son (Removals & Storage) Ltd

Unit 1 Fairview Industrial Estate, Raans Road
Amersham
Buckinghamshire
HP6 6JY

51.6735, -0.5860

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
444 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5/10 Overall Rating 9.5/10
Based on 444 reviews since 2008
 
 
 
Sales & Support
9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.3/10 Packing & Handling Rating 9.3
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Good, professional, cheerful, helpful"   more
 
" Very helpful and experienced when given quote. Prompt arrival and slick packing process. Efficient execution on moving day. Staff were very professional throughout. Would (and have) recommended"   more
 
" A good family firm, lovely guys who did the move and they were very professional. Room for improvement in: - clearly explaining the process pre-move, I had to contact them to ask questions like when ...."   more
 
" We have now moved 13 times in 30 years. The bulk of those moves were international, employer paid with large multi-national removal companies providing the service. Our move with W H Cox & Sons (not...."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 69%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 83%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 68%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accommodating 11
arrived 21
belongings 12
best 16
better 13
boxes 32
Brian 9
brilliant 12
care 26
careful 23
courteous 21
Cox 97
definitely 33
Efficient 85
efficiently 20
Excellent 63
experience 20
extremely 34
family 18
fantastic 22
friendly 75
furniture 32
Good 61
Great 56
H 27
happy 51
hard 55
helpful 93
highly 32
impressed 23
just 22
packed 25
packing 52
pleased 34
polite 68
process 22
professional 68
quickly 20
quote 24
really 31
recommend 91
recommended 39
recommending 18
removal 60
service 142
smoothly 21
stress 23
team 83
Thank 23
WH 40
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 17 Jul 2017
Recommended by customer in HP22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.8232, -0.7808
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

" Good, professional, cheerful, helpful "
 
 
 
 


Review 14 Jul 2017
Recommended by customer in HP15
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
51.6538, -0.7123
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing up and moving 4 bed house

" Very helpful and experienced when given quote. Prompt arrival and slick packing process. Efficient execution on moving day. Staff were very professional throughout. Would (and have) recommended "
 
 
 
 


Review 28 Jun 2017
Recommended by customer in HP9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.6143, -0.6522
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
5 bedroom family house to a similar size property 10 mins away.

" A good family firm, lovely guys who did the move and they were very professional. Room for improvement in:
- clearly explaining the process pre-move, I had to contact them to ask questions like when do I have to pay, what time do they arrive etc. An email explaining all of this a few weeks before would have been helpful.
- I wasn't clear that the move excluded any unpacking and also taking away packing paper. I didn't feel this was made clear prior to the move. I have moved many times but in other countries and the packing service has always included unpacking as well so I was surprised.
- other companies will take away the packing paper which accounts for a huge amount of waste, this required runs to the tip and meant a lot of space was taken up with boxes of packing material, it would have been useful if they had removed the paper when they left.

Overall pleased with the service but I would have felt it was better value if unpacking (to a certain extent) was included and also removing paper. Helpful to know in advance anyway.




"
 
 
 
 


Review 26 Jun 2017
Recommended by customer in SL1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5374, -0.6512
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from Burnham, Buckinghamshire to Troon, Ayrshire. Moved from 5 BR 3,000 sq ft home to similar size home. Needed some parts of our belongings to be put into storage (within the new residence), some to be unpacked by removal staff and remaining items placed in the correct rooms to be unpacked at a later date. Some furniture (primarily beds) needed to be disassembled and reassembled at new location.
 
Cost: £4600
 

" We have now moved 13 times in 30 years. The bulk of those moves were international, employer paid with large multi-national removal companies providing the service. Our move with W H Cox & Sons (not employer sponsored!) was by far the best experience of all 13 moves.

From the very first call and the original move survey completed by the firm's owner Steven Cox, the process was flawless. We understood the process, the options and were able to give input as to how we would like to manage the logistics of the move to suit our needs as it was a 4-5 day affair. In this regard, our original move date needed to be postponed at the 11th hour as the buyer of our home backed out of the purchase. We called Steven and he was incredibly courteous and understanding of our situation. When our house sold a second time, he and the Cox staff were again extremely supportive of our needs, dates and timing.

We asked for a full pack of our goods and an unpack of our kitchen items at the other end. Paul, Brian and Jason did a terrific and speedy job of packing and loading in two days. Paul and Brian drove from Buckinghamshire to Scotland to deliver and unload. I can't think of one thing to write here that did not go as hoped for or planned. Paul and Brian arrived at the new home right on time and got the unloading/unpacking completed without issue mid afternoon the following day. We couldn't have been more impressed or happier with the result.

Our personal appreciation goes to the entire WH Cox & Sons team for making move number 13 the best we have ever experienced. "
 
 
Team:
Paul, Brian, Jason
 
 
 


Review 18 Jun 2017
Recommended by customer in HP4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7570, -0.5878
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were moving from a 4 bed house. We had a very heavy dining table and lots of things stored in the loft and in 2 sheds. All the items were carefully packed and loaded in the lorry. At the new house everything was put into the correct rooms and all items that were taken apart for the move were reassembled quickly and correctly.
 
Cost: £1700
 

" We received a fantastic service. The move was over two day.
On the first day a team of three arrived and very quickly packed everything they could into boxes. They left out everything I had asked them to for our overnight stay. All packed boxes were unloaded and placed into the correct rooms at the new house.
On the second day there was a team of five who packed everything up from the sheds and loft and all garden items. These were delivered and unloaded quickly and efficiently.
All items that needed to be taken apart were done so carefully and put back together at the new house. Great care was taken including the small delicate ornament etc.
We could not have asked for a better service and the packing charge is definitely worth it.
I was a little apprehensive about the move but the team worked really hard which made it very easy for me.
"
 
 
 
 


Review 17 Jun 2017
Recommended by customer in HP13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6249, -0.7309
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
One day move from a two bedroom flat to similar six miles away.
 
Cost: £850
 

" Very pleased with the total service. All staff pleasant, efficient and professional. A pleasure to deal with them. Excellent service from estimate to removal. Highly recommended. "
 
 
 
 


Review 16 Jun 2017
Recommended by customer in PO21

 I'm: Male 

50.8071, -0.6927
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Two stage move into store and then to final address.

" Very good service. Helpful staff and great on moving day. "
 
 
 
 


Review 12 May 2017
Recommended by customer in TN16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.3321, 0.0242
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent service, the removal team were quick, kind and courteous, they took great care when unloading and placing items.
 
Cost: £680
 

" We were very happy with the service received from everyone, the removal men who delivered our goods were great and could have not been more helpful. "
 
 
Team:
Susan Cox
 
 
 


Review 10 May 2017
Recommended by customer in Hp13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6469, -0.7691
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing for me , then move to new house

" My move was brilliant from start to finish , from them packing to putting all of my things in the house , the men where really helpful with putting things where I wanted them . All went very smoothly . "
 
 
Team:
Josh x 2 , Matt x 2
 
 
 


Review 10 May 2017
Recommended by customer in hp9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.6087, -0.6543
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved a large 5 bed house with a lot of furniture and personal belongings.

" The service was exemplary. The men were courteous, professional, hard working, on time, clean and tidy - EVERYTHING we could of wished for. WH COX were by far the best local company and I would recommend them to anyone moving house. Large or Small - the employees looked after your every requirement in a timely manner. Thankyou - you made our move smooth and efficient. "
 
 
 
 


Review 9 May 2017
Recommended by customer in DT1

 I'm: Male 

50.7130, -2.4652
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
from bucks to dorset with two weeks storage in between

" Very good experience apart from being told in an email that removal men would arrive between 8 and 9am, only to arrive 11am, causing some inconvenience. It seems we were sent the wrong automated email.

Although receiving a verbal apology, we were disappointed not to receive a written apology with some gesture, such as a small refund or voucher.

Apart from this, every aspect of the move and storage were very good. "
 
 
 
 


Review 3 May 2017
Recommended by customer in HP13

 I'm: Male 

51.6434, -0.7794
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Our move was a local one, with packing and part loading on day 1, and finishing packing/loading and moving on day two. There was a delay in getting the keys on day 2, because of a mistake by the solicitors, so there was a lot of waiting around, but our removal guys were great and really patient.
 
Cost: £1250
 

" Really good friendly service, no complaints at all "
 
 
Team:
I can't remember, sorry! The move was in downley on 19/04/17
 
 
 


Review 3 May 2017
Recommended by customer in HP9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
51.6009, -0.6604
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from 3 bed semi in middle of Beaconsfield to 4 bed detached in Beaconsfield.
 
Cost: £647
 

" Very smooth move thanks to Cox. Everything well packed in a speedy fashion. Everything arrived with no damage. Very helpful and diligent team. We would definitely use again.
Thank you! "
 
 
Team:
?Aaron, Jim & ??? - sorry, not sure, but they were great.
 
 
 


Review 23 Apr 2017
Recommended by customer in HP22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7868, -0.7861
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were moving a short distance from our little 2 bed house into a 1930s style do''er upper , we have lived there for almost 24 years, so long overdue for a move. Very excited about our future plans.

" Stephen and his office team were really helpful, they stepped in at the last minute, as our original companies couldn't meet the dates we had to coincide with other parties.

When we spoke to office team they were really good and nothing seemed a problem, even though we were in a bit of a panic, cannot thank them enough.

Morning of move the guys turned up at time arranged and got straight on with removing, they were friendly and very helpful, we just supplied the teas and coffees and they motored on.






"
 
 
Team:
They were Matt, Matt and the third guy was called Jordan i think apologies if i got that wrong,many many thanks fellas
 
 
 


Review 21 Apr 2017
Recommended by customer in SO53
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9845, -1.3795
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from Buckinghamshire to Hampshire. Normal household items plus a garage full of irreplaceable motorbike parts.
 
Cost: £912
 

" Very helpful,polite and courteous throughout the process. Let us have the boxes well in advance for a 100 deposit which was taken off the final bill. Very efficient at packing/unpacking and took care of fragile items. "
 
 
Team:
Brian Seally, Brian X and One other
 
 
 


Review 19 Apr 2017
Recommended by customer in BH13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.7082, -1.9061
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A fairly straightforward move requirement from near London to the South coast. Some furniture, a piano, and LOTS of boxes and bits and pieces.
 
Cost: £1000
 

" We had a couple of quotes for this straightforward move. One was really silly and far too expensive and I really thought the vendor was trying it on. Cox seemed good value and the on line reviews were good so we went with Stephen's team. The assessment and quote process was done professionally and made us feel that we would not be nickle and dime'd if, as was likely, we had some minor changes on the day on goods to be moved. Came the day of the move, the lorry turned up on time and the three guys were house trained, polite and worked hard and carefully to load our stuff before they set off on their drive to the seaside. I was waiting for them when they came and we did the process in reverse of their unloading, stacking boxes where I requested, making the bed and moving the relevant furniture where requested. The piano proved a challenge to get into the desired room but Brian thought the issue through and with some careful movement we succeeded. The whole process was as stress free as these things can be and I'd like to thank the Cox's team for their help and hard work. "
 
 
Team:
Brian, James and Jordan
 
 
 


Review 18 Apr 2017
Recommended by customer in HA6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.6152, -0.4342
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full 4 bed house move including large piano, dismantle and re-assemble beds and large furniture.
 
Cost: £1000
 

" Absolutely delighted with the firm. Family run business and extremely friendly and helpful staff.

Move went smoothly and the team looking after us were simply amazing. Our friends had recommended Mr Cox to us and we will certainly be doing the same.

Great job and thanks a lot.
Jay and Anila "
 
 
 
 


Review 18 Apr 2017
Recommended by customer in OX10

 I'm: Male 

51.6321, -1.1394
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I couldn''t have asked for a better team, hard working, friendly and very helpful. Made every effort to fit the contents of my house into a storage space that could easily have been too small.

" As above, a very good experience, every effort made to be helpful. Good communication from estimation to office liaison to removal personnel "
 
 
 
 


Review 10 Apr 2017
Recommended by customer in HP6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.6862, -0.6001
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Local move including packing and removal of all household goods. Included reassembling of trampoline.
 
Cost: £1200
 

" From start to finish, the team from WH Cox provided us with an excellent service. We have moved a lot in the last few years and were very impressed with the professionalism and helpfulness of the team who all worked well together. They were punctual and worked efficiently and to time, checking regularly if they had any queries. As we were a local move, they loaded a large proportion of our goods the night before so that half of the loading was completed before the move day which made things quicker for unloading into our new property.

Only thing I would say is that they provided information on terms and conditions, insurance etc but did not got through this in detail with me. However, we did not feel we needed this at the time.

I would highly recommend this company to others - they were also competitively priced.
"
 
 
Team:
Lee, Paul, James (packed/removals)
 
 
 


Review 7 Apr 2017
Recommended by customer in HP17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.7636, -0.7835
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Local move over 3 days
 
Cost: £2136
 

" Excellent service by friendly and efficient staff. Just a little too enthusiastic in packing (packed car keys!), but perhaps we should have prepared better by clearly separating items not to be packed.

Clearer marking of boxes - i.e. Summarise contents rather than simply state room from which removed. Not all moves are like to like! In our case we were moving back into a renovated Bungalow that was not fully finished and therefore needed to be able to identify what was essential and what not. "
 
 
Team:
2 core plus 3 part of move.
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1