W H Cox & Son (Removals & Storage) Ltd

Unit 1 Fairview Industrial Estate, Raans Road
Amersham
Buckinghamshire
HP6 6JY

51.6735, -0.5860

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
431 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5/10 Overall Rating 9.5/10
Based on 431 reviews since 2008
 
 
 
Sales & Support
9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.3/10 Packing & Handling Rating 9.3
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Stephen and his office team were really helpful, they stepped in at the last minute, as our original companies couldn't meet the dates we had to coincide with other parties. When we spoke to offic...."   more
 
" Very helpful,polite and courteous throughout the process. Let us have the boxes well in advance for a 100 deposit which was taken off the final bill. Very efficient at packing/unpacking and took care...."   more
 
" We had a couple of quotes for this straightforward move. One was really silly and far too expensive and I really thought the vendor was trying it on. Cox seemed good value and the on line reviews we...."   more
 
" Absolutely delighted with the firm. Family run business and extremely friendly and helpful staff. Move went smoothly and the team looking after us were simply amazing. Our friends had recommended...."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 90%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 69%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 83%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 68%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accommodating 11
arrived 18
belongings 12
best 14
better 11
boxes 30
brilliant 11
care 25
careful 23
carefully 9
certainly 13
courteous 19
Cox 94
definitely 31
efficient 82
efficiently 19
excellent 62
experience 18
extremely 33
fantastic 21
friendly 73
furniture 32
Good 55
Great 53
H 25
happy 50
hard 53
helpful 84
highly 31
impressed 22
Just 21
packed 23
packing 47
pleased 32
polite 68
process 19
professional 63
quickly 19
quote 23
Really 27
recommend 90
recommended 37
recommending 18
removal 56
service 134
smoothly 20
stress 23
team 79
thank 21
WH 38
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 23 Apr 2017
Recommended by customer in HP22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7868, -0.7861
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were moving a short distance from our little 2 bed house into a 1930s style do''er upper , we have lived there for almost 24 years, so long overdue for a move. Very excited about our future plans.

" Stephen and his office team were really helpful, they stepped in at the last minute, as our original companies couldn't meet the dates we had to coincide with other parties.

When we spoke to office team they were really good and nothing seemed a problem, even though we were in a bit of a panic, cannot thank them enough.

Morning of move the guys turned up at time arranged and got straight on with removing, they were friendly and very helpful, we just supplied the teas and coffees and they motored on.






"
 
 
Team:
They were Matt, Matt and the third guy was called Jordan i think apologies if i got that wrong,many many thanks fellas
 
 
 


Review 21 Apr 2017
Recommended by customer in SO53
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9845, -1.3795
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from Buckinghamshire to Hampshire. Normal household items plus a garage full of irreplaceable motorbike parts.
 
Cost: £912
 

" Very helpful,polite and courteous throughout the process. Let us have the boxes well in advance for a 100 deposit which was taken off the final bill. Very efficient at packing/unpacking and took care of fragile items. "
 
 
Team:
Brian Seally, Brian X and One other
 
 
 


Review 19 Apr 2017
Recommended by customer in BH13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.7082, -1.9061
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A fairly straightforward move requirement from near London to the South coast. Some furniture, a piano, and LOTS of boxes and bits and pieces.
 
Cost: £1000
 

" We had a couple of quotes for this straightforward move. One was really silly and far too expensive and I really thought the vendor was trying it on. Cox seemed good value and the on line reviews were good so we went with Stephen's team. The assessment and quote process was done professionally and made us feel that we would not be nickle and dime'd if, as was likely, we had some minor changes on the day on goods to be moved. Came the day of the move, the lorry turned up on time and the three guys were house trained, polite and worked hard and carefully to load our stuff before they set off on their drive to the seaside. I was waiting for them when they came and we did the process in reverse of their unloading, stacking boxes where I requested, making the bed and moving the relevant furniture where requested. The piano proved a challenge to get into the desired room but Brian thought the issue through and with some careful movement we succeeded. The whole process was as stress free as these things can be and I'd like to thank the Cox's team for their help and hard work. "
 
 
Team:
Brian, James and Jordan
 
 
 


Review 18 Apr 2017
Recommended by customer in HA6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.6152, -0.4342
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full 4 bed house move including large piano, dismantle and re-assemble beds and large furniture.
 
Cost: £1000
 

" Absolutely delighted with the firm. Family run business and extremely friendly and helpful staff.

Move went smoothly and the team looking after us were simply amazing. Our friends had recommended Mr Cox to us and we will certainly be doing the same.

Great job and thanks a lot.
Jay and Anila "
 
 
 
 


Review 18 Apr 2017
Recommended by customer in OX10

 I'm: Male 

51.6321, -1.1394
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I couldn''t have asked for a better team, hard working, friendly and very helpful. Made every effort to fit the contents of my house into a storage space that could easily have been too small.

" As above, a very good experience, every effort made to be helpful. Good communication from estimation to office liaison to removal personnel "
 
 
 
 


Review 10 Apr 2017
Recommended by customer in HP6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.6862, -0.6001
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Local move including packing and removal of all household goods. Included reassembling of trampoline.
 
Cost: £1200
 

" From start to finish, the team from WH Cox provided us with an excellent service. We have moved a lot in the last few years and were very impressed with the professionalism and helpfulness of the team who all worked well together. They were punctual and worked efficiently and to time, checking regularly if they had any queries. As we were a local move, they loaded a large proportion of our goods the night before so that half of the loading was completed before the move day which made things quicker for unloading into our new property.

Only thing I would say is that they provided information on terms and conditions, insurance etc but did not got through this in detail with me. However, we did not feel we needed this at the time.

I would highly recommend this company to others - they were also competitively priced.
"
 
 
Team:
Lee, Paul, James (packed/removals)
 
 
 


Review 7 Apr 2017
Recommended by customer in HP17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.7636, -0.7835
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Local move over 3 days
 
Cost: £2136
 

" Excellent service by friendly and efficient staff. Just a little too enthusiastic in packing (packed car keys!), but perhaps we should have prepared better by clearly separating items not to be packed.

Clearer marking of boxes - i.e. Summarise contents rather than simply state room from which removed. Not all moves are like to like! In our case we were moving back into a renovated Bungalow that was not fully finished and therefore needed to be able to identify what was essential and what not. "
 
 
Team:
2 core plus 3 part of move.
 
 
 


Review 29 Mar 2017
Recommended by customer in EX9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.6313, -3.3182
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
household removal from south bucks to devon
 
Cost: £2100
 

" we were impressed that the first question we were asked was about the access at the delivery address. We realised that this was critical to the whole job and the pricing. the team on the day were excellent. our only negative comment was that it was too much work for two people to drive the distance and do all the offloading in one day. They worked incredibly hard and in our view at least a 3 person job. "
 
 
 
 


Review 29 Mar 2017
Recommended by customer in SL9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.6210, -0.5475
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
WH Cox carried out a first class move for me.
 
Cost: £630
 

" I downsized so with the exception of 2 beds and a few special pieces of furniture it was a packing job. I found the service first class and have just unwrapped my last box and everything was perfect. I would strongly recommend Steve and his excellent staff "
 
 
 
 


Review 17 Mar 2017
Recommended by customer in Cw8

 I'm: Male 

53.2616, -2.5874
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
This was a big move as we have a lot of stuff !

" The team were friendly, efficient and supportive. Moving halfway up the country was never going to be easy ... but the team helped us so much. No hesitation in recommending them to anyone
Helen

Perfect from start to finish "
 
 
 
 


Review 17 Mar 2017
Recommended by customer in SL7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5869, -0.7910
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We''ve moved about half a mile in Marlow with a house full of 8 years worth of stuff.

" These guys were great to do business with and I would have no hesitation in recommending them to anyone. They were professional, efficient and fun to work with at all times and did exactly what we wanted. "
 
 
Team:
Steve and the gang
 
 
 


Review 14 Feb 2017
Recommended by customer in HP22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.7962, -0.7110
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Local move carried out over 3 days including packing.
 
Cost: £2100
 

" They arrived when expected, packed everything as required. Nothing broken as far as we know. Delivery carried out over 2 days done quickly and without incident. "
 
 
Team:
Don't know
 
 
 


Review 9 Feb 2017
Recommended by customer in HP23
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.7976, -0.6499
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from a 3 bed semi detached house and had several difficult items to be moved. One being a large expensive glass table and a very heavy stand. The three removal men were excellent and moved it with complete ease and nothing was too heavy or trouble. We also had 2 fish tanks and again they removed these with such care and also considered the timing of when to move as was extremely cold that day. Both were tropical fish tanks.
 
Cost: £900
 

" They had respect for our possessions too and took great care . I loved their can do attitude and nothing was too much trouble. They also went above board and helped us put the glass table top on the stand.

They made our moving in day easy and move smoothly. Which is normally a very stressful day.
Would recommend this company and definitely use again. "
 
 
Team:
I sadly can't remember
 
 
 


Review 1 Feb 2017
Recommended by customer in HP11

 I'm: Male 

51.6202, -0.7344
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move to a slightly bigger property. Help with some furniture dismantled by was needed
 
Cost: £1100
 

" Excellent service "
 
 
Team:
Forgotten- sorry! Move date 20/1/17, 3 man crewe
 
 
 


Review 1 Feb 2017
Recommended by customer in HP9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5996, -0.6305
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move of a 3 bed detached house including loft, garage and garden office. Items included gym equipment and an upright piano.
 
Cost: £2000
 

" WH Cox were excellent from start to finish - they far exceeded our expectations and made the whole moving experience relatively stress free.

Organising a site visit for a quote was straight forward - we received an almost immediate response to our enquiry to set up a date. The quote was not the cheapest mainly because they recommended that the move should be spread over 3 days (other companies quoted 2 days). Initially I was not convinced but now with hindsight, it was the best thing to do!

Once we received the quote, we called the office periodically to ascertain their availability on our potential completion dates. As with all house purchases, the completion date kept moving, and in this particular instance, we had a relatively short period between exchange and completion of only four weeks. Accepting the quote was straightforward - a simple call to the office and everything was booked in. We exchanged the week before Christmas so arranged to collect some boxes, paper and tape over the Christmas holidays (as we live locally) so that we could start packing up whilst off work. Then in the new year, WH Cox delivered some more boxes - in fact more than we needed.

We asked WH Cox to pack our breakables and kitchen. This took place the day before the move. The crew of 3 turned up on time (at 8:30am) and spent the day packing and loading up the first lorry. Half of our belongings went off to safe storage that night and was then delivered to the new house the day after the move.

On the day of the move, the final bits of packing was done by the crew and ourselves and two further trucks were loaded up with our belongings. We left the old house at around 12:30. We got the keys to the new house at 14:30 and the crew had unloaded the two vehicles by 17:00. The following day, the first lorry that was held in safe storage was delivered and off loaded by noon.

The crew were friendly, professional and very efficient. They made short work of packing, loading and unloading. Everything survived the move with no breakages. The team always made sure they knew what items / boxes needed to go where, even when we changed our minds about which room was going to be the nursery! They dismantled furniture and reconstructed it without any problems. We really could not fault them.

Equally the office staff are friendly and helpful - a quick call or email to the office always sorted us out.

Should we ever move house again we would not hesitate to use WH Cox again. "
 
 
Team:
Moving crew: Adam, Jim and Matt Office: Mrs Cox and Lauren
 
 
 


Review 25 Jan 2017
Recommended by customer in HP7

 I'm: Male 

51.6449, -0.6529
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from previous house into store, and then store into new house 8 months later

" Had used W H Cox & Son around 10 years ago and were really happy with the service they provided then, so asked them again for this move. The survey was accurate with regard to storage space, the removers turned up on time and packed with astonishing speed and efficiency. Their awareness of how to fill the containers was brilliant and a pleasure to watch. Equally, eight months later we agreed a date for moving from store to the new house, removers turned up on time, unpacked the containers quickly and put everything in its place. Carpets were protected and there was no damage to anything. They're a lovely company to work with. "
 
 
 
 


Review 17 Jan 2017
Recommended by customer in HP5
 My Age: 50 - 59 
 I'm: Female 

51.7010, -0.6189
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was a down sizing move but still several items to pack and a selection of furniture, white goods etc.
 
Cost: £1008
 

" The removal team turned up on time and were efficient and friendly. On arrival at the new property all boxes / furniture were put in the correct locations and they asked where we wanted items to go. As this is an interim move some boxes were put into the garage ready for the next move. All went smoothly and efficiently, one less stress to think about when moving, thank you. "
 
 
 
 


Review 9 Jan 2017
Recommended by customer in HP23
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7835, -0.6790
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved house with W H Cox & Son in the first week of December 2016.

" From the initial visit and assessment by Steve Cox, to saying goodbye to Brian and Paul after our 3-day move, I can honestly say that the entire process was seamless. We opted for the full packing service and all our precious belongings were handled carefully and nothing was damaged.

Everyone was courteous, friendly, careful and considerate. The guys worked fast and efficiently, couldn't have been more obliging and they made what can be a stressful experience into the very best it could be.

We would thoroughly recommend them and would definitely use them again.

5 Stars for value and exceptional service. Thank you! "
 
 
Team:
Steve, Brian, Paul and Brian
 
 
 


Review 4 Jan 2017
Not Recommended by customer in SY12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9121, -2.9065
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move went very well and the packers were very efficient and prompt on arrival. Sadly items went missing?
 
Cost: £2088
 

" All aspects of our move went really well. The only disappointment was that a couple of things went missing and we only noticed this outside the claim limit time. The fact that a couple of items were lost left us disappointed in a service that was good up till that point!! [text moderated by Referenceline] "
 
 
Team:
Can't remember their names
 
 
 


Review 28 Dec 2016
Recommended by customer in HP13

 I'm: Male 

51.6304, -0.7376
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
High Wycombe to Banbury via store

" We were very happy with the service provided. Everyone was very helpful and polite and we would thoroughly recommend W H Cox Removals. Our sincere thanks to all of you. "
 
 
Team:
Can't remember them all! Certainly Brian, Lee, James, Nick and others
 
 
 

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