Swift Shift Removals Ltd

47 Castle Road
Antrim
Co Antrim
BT41 4NA

54.7239, -6.2471

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.9/10
14 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 14 reviews since 2015
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 10/10 Packing & Handling Rating 10.0
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" As above"   more
 
" Very well carried out. Very professional and courteous. "   more
 
" Good job well done. Two very pleasant and helpful staff would definitely use this company and recommend to my friends. "   more
 
" Couldn't have asked for better service and both in England and county down canon (in a office). Very helpful and all removal staff pleasant, helpful and very efficient. Would certainly recommend."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 85%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 93%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 85%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 77%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 77%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 91%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 2
definitely 2
efficient 3
great 2
guys 2
helpful 5
pleasant 2
professional 2
recommend 3
Recommended 2
recommending 2
service 2
team 2
Thanks 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

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Review 11 Feb 2019
Recommended by customer in BT45
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
54.7616, -6.6079
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrived punctually extremely efficient
Great job all together.
 

"As above"
 
 
 
 
Team:
Andy Josh Phil
 
 
 


Review 28 Aug 2018
Recommended by customer in BT14
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
54.6292, -5.9553
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very well carried out. Very professional and courteous. "
 
 
 
 
Team:
Josh Andy Dee
 
 
 


Review 3 Aug 2018
Recommended by customer in PT4
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House contents.
 
Cost: £198

"Good job well done. Two very pleasant and helpful staff would definitely use this company and recommend to my friends. "
 
 
 
 
 
 


Review 11 Apr 2018
Recommended by customer in BT21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
54.6426, -5.5342
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Cheshire to county down.
Furniture in storage 2 weeks until I took possession of new property.
 
Cost: £2072

"Couldn't have asked for better service and both in England and county down canon (in a office).
Very helpful and all removal staff pleasant, helpful and very efficient.
Would certainly recommend."
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in BT67
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
54.4650, -6.2624
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Andy Josh Tyle
 
 
 


Review 27 Oct 2017
Recommended by customer
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Belfast to Antrim. 1 big lorry and 4 men and 4 extra for end.
 

"Excellent service and attitude. Very helpful and supportive.Nothing was a problem. Gary and team were great at keeping us all calm!! "
 
 
 
 
 
 


Review 26 Oct 2017
Recommended by customer in BT41
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
54.7306, -6.2263
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Outstanding staff, helpful, professional and very slick! Thank you."
 
 
 
 
Team:
Davey Matt
 
 
 


Review 10 Oct 2017
Recommended by customer in BT20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
54.6668, -5.6632
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guys were excellent and pleasant even though we had a four level house.

 

"Would definitely recommend them. Very efficient and helpful.


"
 
 
 
 
 
 


Review 6 Oct 2017
Recommended by customer in BT41
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.7550, -6.3267
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Dungannon, Co. Tyrone to Randalstown, Co Autorun
 

"Initial booking officer could have extracted more relevant information from me at time of booking, but staff who arrived, quickly sorted all out. Thanks. "
 
 
 
 
 
 


Review 29 Sep 2017
Recommended by customer in BT9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
54.5804, -5.9356
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gory, Matt and Kyle are the ultimate professionals and not only did a fantastic job but generally took care and attention from lift to drop off.
 
Cost: £650

"From the moment the guys arrived I felt assured. Gory got the lorry enough the eye of a needle. Kyle introduced the team and everything seemed no bother to them. When we arrived at the new house it was hard work - 3 floors !! No complaints from the guys. They are an asset to Swift shift. I'll be recommending them (and swift) to many others."
 
 
 
 
Team:
Gary Matt Kyle
 
 
 


Review 22 Sep 2017
Recommended by customer in BT2
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
54.5936, -5.9340
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent. Nothing was too much bother. Absolutely brilliant would recommend to anyone.
 

"Recommended to other."
 
 
 
 
Team:
Andy Josh Phil Martin
 
 
 


Review 6 Sep 2017
Recommended by customer in BT41
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
54.7199, -6.2005
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £231

"Would have no problems recommending this company friendly' efficient, and careful with your property
Thanks guys!! "
 
 
 
 
Team:
John Eddy
 
 
 


Review 1 May 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"great local company, recommended to everyone"
 
 
 
 


Review 30 Apr 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 

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