Stranks Removals & Storage Ltd

Unit 5, Wotton Trading Estate, Wotton Road
Ashford
Kent
TN23 6LL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Stranks Removals & Storage Ltd 9.7/100
379 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 379 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The price represents value for money

 
 
 
Recent Reviews 
 
" Our removal vans arrived just before half past eight, giving us plranty of time to and making leaving our previous property a relaxed and pleasant experience. The removal men were pleasant and cheerfu...."   more
 
" An excellent service from all off the team. The company had to very quickly change the delivery and agreed to put all items into storage for 4 months. Would be helpful to receive a FAQ's on what shoul...."   more
 
" I will recommend this company as have known it over a long time. The professionalism of staff doing the packing, dismantling furniture and reassembling incredibly gently with care. Also all big elec...."   more
 
" Great service. Lads that did our removal were great! very professional throughout and everything was done in a timely manner. Would definitely recommend!"   more
 
 
About Us

     
Customer Reviews
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Review 9 Mar 2023
Recommended by customer in CT16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Both the house we moved from and the one we moved to had interesting staircases, one being open plan through the middle of the house and the other consisting of two very narrow and twisting flights. Both properties only had on-street parking.

"Our removal vans arrived just before half past eight, giving us plranty of time to and making leaving our previous property a relaxed and pleasant experience. The removal men were pleasant and cheerful; nothing was too much trouble. They even cheerfully negotiated our open plan staircase. When we arrived at our new property we discovered Openreach had chosen the same day to dig up the pavements but this did not deter our fabulous team. The staircases in the property are narrow and wind a little. Our beds would not go up! Again the removal team were fantastic and refused to be beaten. By 3.00pm all our furniture was in and allour boxes placed exactly where we wanted them. From start to finish our removal experience was amazing. Everyone at Stranks from the moment we asked for a quotation went to such pains to make the process as easy as possible that I can honestly say I have never had such a relaxed, stress free moving day. If you are moving you should seriously consider calling Stranks."
 
 
 
 


Review 6 Dec 2022
Recommended by customer in TN29
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The main challenge were obtaining the entry date owing to new build delay. Company were extremely supportive and flexible.
 

"An excellent service from all off the team. The company had to very quickly change the delivery and agreed to put all items into storage for 4 months. Would be helpful to receive a FAQ's on what should be kept passport, car paper works, etc. "
 
 
 
 
Team:
Phil Jake Dan Charlie Kie
 
 
 


Review 26 Sep 2022
Recommended by customer in TN25
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Craig James S
 
 
 


Review 20 Aug 2022
Recommended by customer
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
At the last minute before the move had to put the goods in storage containing 40 pot plants. This all survived. This happened due to care shown by the staff. A month later found them all in good condition.
 

"I will recommend this company as have known it over a long time.
The professionalism of staff doing the packing, dismantling furniture and reassembling incredibly gently with care. Also all big electrical appliances were refitted to the connections. I would sincerely like to thank the team. Well done."
 
 
 
 
Team:
Mickey Da
 
 
 


Review 1 Aug 2022
Recommended by customer in TN23
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home removal
 

"Great service. Lads that did our removal were great! very professional throughout and everything was done in a timely manner.
Would definitely recommend!"
 
 
 
 
 
 


Review 21 Mar 2022
Recommended by customer in SA13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from southeast Kent to Wales

"Very please micky and his porter was very polite and helpful i would highly recommend strands of Ashford Kent"
 
 
Team:
Mick and Bradley
 
 
 


Review 11 Oct 2019
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bedroom house to bungalow.
Dan who came on the Friday to pack before the move on the Tuesday was on his own, a colleague was unwell and Done was caring, amazing and quick! Well served with team of 4 on Monday and 5 on Tuesday all done ready to go 10.30am incredible.
 

"Very impressed throughout the process from initial contact, to survey by David Strantz and pricing. Plentiful supply of packing boxes. A marvelous friendly efficient team through. All went practiced at downing plentiful supply of tea or coffee. Very friendly, cannot praise them enough. Complete move completed by 3.30pm. Helpful and logical distribution of possessions plants to sensible locations - tools hung on hooks in shed. "
 
 
 
 
Team:
Dan Craig Sean
 
 
 


Review 15 Oct 2018
Recommended by customer in CT20
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Items packed and stored for 4 months. Then delivered to new property, with lots of stairs.
 

"The removal company was always very polite and courteous. Everyone on the day is of the move was careful and considerate.
They went out of their way to be respectful (i.e, asking to use the too, helping move items even when I changed my mind)
Excellent experience. "
 
 
 
 
 
 


Review 18 Sep 2018
Recommended by customer
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bed house to basement 1 bed flat, narrow access down a number of steps.
 

"Moving day is stressful by it's very nature. The three guys from Strank's were excellent in every way. They took care, deconstructed and reconstructed furniture and remained good matured and professional throughout."
 
 
 
 
 
 


Review 17 Sep 2018
Recommended by customer in CT16
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Loading was completed over 3 days and delivered over 2 days due to quantity of items, including a considerable amount of art and craft materials.
 
 
 
 
 


Review 6 Sep 2018
Recommended by customer in TN23
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From one part bode in Archford to another.
 

"Excellent service in every way- highly recommended!
crew very helpful and polite."
 
 
 
 
 
 


Review 3 Sep 2018
Recommended by customer in TN27
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 3 Sep 2018
Recommended by customer in TN25
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent."
 
 
 
 
Team:
James Crew
 
 
 


Review 9 Jul 2018
Recommended by customer in TN30
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House contents from Ashford to Tenterden.
 

"The crew was first class.
They arrived on time, worked hard and professionally and were cheerful and courteous throughout."
 
 
 
 
Team:
Tom Jamie
 
 
 


Review 8 Jun 2018
Recommended by customer in TN25
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 Bed move plus garden.
 

"Overall a smooth move, confusion over moving my garden was evident throughout."
 
 
 
 
Team:
James Jake
 
 
 


Review 23 Mar 2018
Recommended by customer in CT21
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"'Very professional move' Both men made excellent team work. Each knew his job we can highly recommend them. My furniture is in store I have no doubt it will be well looked after. "
 
 
 
 
Team:
James Dan
 
 
 


Review 5 Mar 2018
Recommended by customer in CT20
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
All well Smoothly.
 
 
 
 
 


Review 20 Feb 2018
Recommended by customer in TN26
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move was planned for 2 vehicles, 1 for the house and 1 for the garage, shed and garden.
All services provided for the house move except packing.
 

"Excellent service, punctual, friendly and efficient.
The removal team made a stressful situation seem like a walk in the park.
Nothing was too much trouble and the handling of difficult items dealt with accordingly.
They made sure that we had what we wanted in the right place for the first day in our new home.
Completely satisfied."
 
 
 
 
Team:
Matt Dan
 
 
 


Review 12 Feb 2018
Recommended by customer in TN25
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
All packing and removal very well done.
 
 
 
 
 


Review 1 Feb 2018
Recommended by customer in TN26
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Household: 3-4 bedrooms.
Distance: Up to 25 miles.
Type: Removal only.
 

"Our removal company didn't turn up on the day.
So we contacted this company (Stranks) who managed at the last minute to move us.
The staff were excellent and we would certainly use them again."
 
 
 
 
Team:
Iain Day Dan Jacob
 
 
 

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