Ayr to B Removals Ltd

Unit 72, Newton Trading Estate, McCalls Avenue
Ayr
Ayrshire
KA8 9AG

55.4721, -4.6194

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
100% recommended   Rating 9.9/10
41 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 41 reviews since 2017
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A helpful, friendly and professional company. "   more
 
" We were happy with the service provided from start to finish. "   more
 
" Ayr to B handled out removal in a friendly and professional manner. They carefully packed heavy delicate glass tables and made our move stress free. The workmen involved worked very hard the whole day...."   more
 
" I cannot speak highly enough of Ayr to B. The removal team were friendly and professional. I would have no hesitation in recommending Craig and his team, simply superb service."   more
 
About Us


Ayr to B removals, operating within the heart of Ayrshire we are the most competitive removals company that moves you from A to B at the lowest price around. Ayr to B removals is a family run company based in Ayr . We are a professional, experienced removals company that will provide you with a reliable, friendly and helpful service.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 89%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 86%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 74%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 81%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 86%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 83%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

B 11
better 2
boxes 3
brilliant 2
business 2
care 3
change 2
class 2
Clean 2
competitive 2
considerate 2
Courteous 3
Craig 3
definitely 2
delivered 2
dont 2
easier 2
easy 2
efficient 5
efficiently 3
excellent 5
extremely 2
fantastic 4
finish 5
free 2
friendly 13
great 2
guys 6
happy 2
hard 2
helpful 8
highly 8
initial 3
just 3
Mark 3
needed 2
Neil 2
occasions 2
packed 2
patient 3
Polite 4
professional 13
recommend 12
removal 7
service 11
storage 4
stress 5
stressful 3
Team 8
thank 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Feb 2019
Recommended by customer in KA9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4992, -4.6120
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly. The team arrived on time and worked hard from start to finish. Nothing was a bother
 
Cost: £580

"A helpful, friendly and professional company. "
 
 
 
 
 
 


Review 26 Nov 2018
Recommended by customer in KA19
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.3125, -4.5511
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Professional and always reassuring. They guys were under pressure as short staffed, but they did brilliantly.
 
Cost: £725

"We were happy with the service provided from start to finish. "
 
 
 
 
Team:
Jeff Craig John Gar
 
 
 


Review 23 Nov 2018
Recommended by customer in KA19
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.3950, -4.6927
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 1 cottage in Kirk Michael to a more rural property. Approx 5 miles away.
 

"Ayr to B handled out removal in a friendly and professional manner. They carefully packed heavy delicate glass tables and made our move stress free. The workmen involved worked very hard the whole day and I would gladly recommend them. "
 
 
 
 
 
 


Review 20 Nov 2018
Recommended by customer in KA5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4639, -4.4339
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move from 4 bed detached house to a small holding. No issues/challenges during.
 
Cost: £800

"I would highly recommend using Ayr to B. Having never used a removal company in one past I was unsure what to expect. The guys were very friendly, professional and helpful and made the move very simple and effortless. They took great care handling boxes and furniture."
 
 
 
 
 
 


Review 20 Nov 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4909, -4.6142
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First class service from start to finish
 
Cost: £685

"I cannot speak highly enough of Ayr to B. The removal team were friendly and professional. I would have no hesitation in recommending Craig and his team, simply superb service."
 
 
 
 
 
 


Review 5 Nov 2018
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4302, -4.6196
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have two large logs so fortunate for me I had a very good friend who enabled me to travel ahead of the removal. She met the removal team in foole and I received most of my belongings the following day in Ayr. The remaining have been put into low cost storage with Ayr to B
 
Cost: £2070

"Very professional, quick, efficient service for a very competitive price. I hope to be using their service again very soon when I move into my permanent address.
They also resisted in resolving a storage problem that was only apparent to me when I was informed that all of my belongings would not fit in the allocated space.
All in all I would highly recommend this company."
 
 
 
 
Team:
Craig John Neil Robert
 
 
 


Review 15 Oct 2018
Recommended by customer in DT10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9693, -2.3108
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The uploading of our furniture was very professionally carried out despite storm Ali doing all it could to make it difficult with trees blocking roads etc.
 
Cost: £1825

"From Marlk's initial visit to Craig and his crew pick up our property and delivering it on time the following day, I could not fault the professionalism, politeness and the help they gave us. I don't normally 'gush' about things but it was a stressful time and they just made everything easy for us. I would have no hesitation in recommending them to others. "
 
 
 
 
Team:
Craig Neil John
 
 
 


Review 11 Oct 2018
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4572, -4.6325
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was over a long distance Luton to Ayr.
Four bedroom three storey in Luton to an upstairs three bedroom flat in Ayr.
 
Cost: £2500

"Fantastic service provided by friendly and proficient staff
Will definitely use again. "
 
 
 
 
Team:
Craig
 
 
 


Review 11 Oct 2018
Recommended by customer in KA26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.3096, -4.8276
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The company arrived Thursday morning with 2 large transit type vans. The drivers did the necessary packing and loaded each of the vans. By 4p.m they packed, cleared and departed. Delivery was following day. They arrived promptly and the 2 drivers unloaded vans. Work completed efficiently. Highly recommend.
 
Cost: £925

"Mark Jewell handled and organised move most efficiently. The company uses smaller vans than the larger removal vans. They supply as many of the smaller vans as it takes for the move. In our case - 2 vans. This makes for easier access and parking the vans.
The team, from Mark J to Neil and John handled the move extremely well. Courteous, smart and considerate. Well done Ayr to B!!"
 
 
 
 
Team:
Mark Neil John
 
 
 


Review 18 Sep 2018
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.4588, -4.6267
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Ayr to B had me all packed up at 11.30am and ready to go. Unfortunately I did not get clearance to my new home until 4.30pm it was due to the lawyers who were dealing with the lady who was buying my flat. Ayr to B were very patient and firs class I would recommend the team to anyone. Thank you once again. "
 
 
 
 
 
 


Review 18 Sep 2018
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4895, -4.6086
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had two moves. One to storage. One out of storage 5 week later. Extra heavy leather lounge suite.
 
Cost: £900

"A very helpful, professional and tidy team of lads. From initial visit from Mark to discuss our move to finally settling in our new house. We couldn't have asked for better service. Hardworking, polite. Just what is needed at one of the most stressful of times of our lives. Very well done everyone would have recommended already. "
 
 
 
 
Team:
Neil John Chris Mark
 
 
 


Review 10 Sep 2018
Recommended by customer in KA9
55.4994, -4.6049
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went smoothly but one large sofa wouldn't go through the doors. Ayr to B kindly arranged for a glazier to remove a window to give access.
 
Cost: £350

"Would certainly use again. "
 
 
 
 
 
 


Review 3 Sep 2018
Recommended by customer in KA18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4557, -4.2609
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home move.
 
Cost: £500

"Friendly, polite staff."
 
 
 
 
 
 


Review 3 Sep 2018
Recommended by customer in KA9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4823, -4.6080
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £320

"Outstanding service and value. They took the stress out of the removal. Would highly recommend. "
 
 
 
 
 
 


Review 23 Aug 2018
Recommended by customer in KA7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.4535, -4.6348
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
No complaint, excellent service.
 
Cost: £375
 
 
Team:
Neil John
 
 
 


Review 20 Aug 2018
Recommended by customer in KA8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
55.4820, -4.6154
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving large furniture from house to storage units then nine weeks later moving from storage into new house.
 
Cost: £320

"All members of staff at Ayr to B were very patient, flexible and professional. We had to change our dates and times on several occasions due to our new build being delayed. Nothing was ever any trouble to them. A job very well done!"
 
 
 
 
Team:
Mark Craig
 
 
 


Review 20 Aug 2018
Recommended by customer in G66
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9180, -4.1429
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House to house. Busy roads-single storey.
To quiet road-2 storey.
 
Cost: £575

"Move arranged at short notice after contracts signed on house near to move date and another mover had no capacity. Simple to arrange fair price company accommodated move with price and survey arranged and agreed quickly. Move day-smooth and fast. Team turned up on time and all possessions transported to new home and into correct rooms with no hassle. Polite and friendly. Recommended. "
 
 
 
 
 
 


Review 20 Aug 2018
Recommended by customer in KA19
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
55.3463, -4.6152
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This move was a challenge for me as a lived 4 1/2 hrs away and was not able to take advantage of some body coming to the house and advising me on the move.
 

"A decided to use Ayr to B because of the friendly and helpful advice every time I rang."
 
 
 
 
Team:
Mark
 
 
 


Review 10 Aug 2018
Recommended by customer in KA7
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.4494, -4.6023
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
No challenges, move went very smoothly.
 

"Would highly recommend. The two guys how moved us were excellent. Very friendly and quick at the removal of old house to new."
 
 
 
 
 
 


Review 7 Aug 2018
Recommended by customer in KA11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.6072, -4.6292
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very well organised and professional.
 
Cost: £400
 
 
 
 

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