Ayr to B Removals Ltd

Unit 72, Newton Trading Estate, McCalls Avenue
Ayr
Ayrshire
KA8 9AG

55.4721, -4.6194

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
100% recommended   Rating 10/10
11 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 11 reviews since 2017
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 10/10 Packing & Handling Rating 10.0
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I would highly recommend this company.The team were helpful and pleasant.They made the move stress-less.I have had boxes in storage and this has been easy when delivered in small amounts. Most helpfu...."   more
 
" From Mark who came to do survey to the removal guys, everything 100 % brilliant. Clean, swift competitive price great friendly service bill 08/12/217. "   more
 
" Ayr to B removals were excellent."   more
 
" Friendly and efficient from start to finish."   more
 
About Us


Ayr to B removals, operating within the heart of Ayrshire we are the most competitive removals company that moves you from A to B at the lowest price around. Ayr to B removals is a family run company based in Ayr . We are a professional, experienced removals company that will provide you with a reliable, friendly and helpful service.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 100%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 100%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 89%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 90%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 100%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 100%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

B 2
delivered 2
excellent 2
fantastic 2
finish 2
friendly 2
guys 2
helpful 3
highly 2
pleasant 2
professional 2
recommend 4
service 2
storage 3
team 2
thanks 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 10 Jan 2018
Recommended by customer in KA1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.5989, -4.4623
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was difficult due to moving from a large house to a tiny house.The team were great, working late in the evening without a word of complaint and giving valuable suggestions.
 

"I would highly recommend this company.The team were helpful and pleasant.They made the move stress-less.I have had boxes in storage and this has been easy when delivered in small amounts.
Most helpful team and office staffs."
 
 
 
 
Team:
Chris Mark
 
 
 


Review 5 Jan 2018
Recommended by customer in LN4
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.1087, -0.3859
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From East Ayrshire to South Lincolnshire.
 
Cost: £1100

"From Mark who came to do survey to the removal guys, everything 100 % brilliant. Clean, swift competitive price great friendly service bill 08/12/217. "
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.4332, -4.6631
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bedroom apartment to 4 bedroom house and removers took all challenges into consideration and dealt effectively with them. ie large furniture.
 

"Ayr to B removals were excellent."
 
 
 
 
 
 


Review 21 Dec 2017
Recommended by customer in KA10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.5631, -4.6437
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1) Move from Cambridgeshire to Ayrshire.
£ 2,050.00
2) Move from Ayrstorage to Troon, Ayrshire
£ 450.00
 
Cost: £2500

"Friendly and efficient from start to finish."
 
 
 
 
 
 


Review 21 Dec 2017
Recommended by customer in KA3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.7087, -4.5327
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move, including packing 2 kitchen.
 
Cost: £650

"Delay in accessing new property but surprise all went to plan."
 
 
 
 
 
 


Review 15 Dec 2017
Recommended by customer in TQ5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.3813, -3.5245
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Scotland to Brixham Devon. Boxes were provide and with a smile all my thing taken down 48 stairs from a 3rd floor flat. With a request I was moved within 2 days across the country perfectly.
 
Cost: £2800

"Absolutely fantastic people to work with, caring and always went the extra mile no matter the request. I had booked storage then asked if I could have it delivered next day and they change schedules for me. Hard working professional family business with reliable helpful and accommodating staff. "
 
 
 
 
 
 


Review 13 Dec 2017
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4271, -4.6474
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ayr to B were contracted by Swift Removals, Gloucestershire to help with our move to a rental property. We then used them when we found a local property to buy.
 
Cost: £720

"They were totally professional and extremely helpful. I would use them again and recommend them to anyone."
 
 
 
 
Team:
Craig
 
 
 


Review 13 Dec 2017
Recommended by customer in YO24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
53.9478, -1.1048
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The service provided by Ayr to B was wonderful. We used them twice, within 18 months, and they were professional, courteous and extremely careful. A lot of our possessions were in storage and returned in immaculate shape.
 
Cost: £597

"£2000 weekly storage and approx. £80 to pack crates."
 
 
 
 
Team:
Mark Craig
 
 
 


Review 8 Dec 2017
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.4960, -4.5994
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
More required furniture move to storage due to staggered date of entry. Completed efficiently.
 
Cost: £1300

"No problems."
 
 
 
 
Team:
Mark Crai
 
 
 


Review 6 Oct 2017
Recommended by customer in KA6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4479, -4.5236
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
House move Ayr to Coylton

"Moving home couldn’t have been any easier thanks to the excellent service provided by Ayr to B! From my initial enquiry being handled professionally and efficiently in the office, to moving day when the team arrived and carried out my move effortlessly! Craig & Neil were fantastic on moving day and I couldn’t recommend them highly enough! Superb from start to finish! Even got a little thank you card in my new home! A lovely touch! Thanks again folks!"
 
 
Team:
Craig, Neil, Arlene
 
 
 

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