Curries Removals & Clearances - Recommended Removers - Removals Companies reviews, Ayr, Ayrshire

Review 4 Mar 2024 Recommended by customer in KA8 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Reasonably large house move from London to Ayr

"Seemed reasonable amount for moving and two days storage of contents. "

Team:
Garry Andrew

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Review 19 Feb 2024 Recommended by customer in KA1 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Everything went amazingly well Robert and Brian were exceptional nothing was to much bother. Nothing was a problem what so ever would recommend them to anyone, it was a pleasure to deal with them anytime thanks again. Dianne Scarlett"

Team:
Robert Brian

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Review 12 Feb 2024 Recommended by customer in KA7 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Robert Brian Andrew

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Review 12 Sep 2023 Recommended by customer in G74 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 excellent workers who made this removing experience stress free

"Excellent workers communication left a lot to be desired
Re: Time etc, but the removal men were first class."

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Review 13 Apr 2023 Recommended by customer in KA7 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Double move due to buyer defaulting on purchase staff were flexible and accommodating. Friendly and understanding an courteous.

"First class service from Mary and her team. "

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Review 6 May 2021 Recommended by customer in ML6 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

No

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House clearance after death of resident.

Team:
Jason Kevin Gavin

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Review 29 Oct 2020 Recommended by customer in KA30 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Last Minute House Clearance

"Absolutely amazing company! I was let down at the very last minute by another firm to come and do a house clearance for me! A frantic call to Mary and within an hour, Colin & Gavin arrived and the house was cleared within a few hours. I honestly couldn�t be more grateful. These guys really know what they are doing, so fast, efficient and all with a smile and a joke - which was exactly what I needed after the panic!! I would highly recommend to anyone needing their services."

Team:
Mary, Colin & Gavin

Business Reply:

Thank you Laura, just glad we were able to help > If you need any help in the future don't hesitate to get in touch. Best Wishes Mary and Team

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Review 25 Sep 2020 Recommended by customer in G74 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

No

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Some items cleared from my late mother�s house and other items moved into storage in my garage.

"Good contact details on website. Friendly, helpful person at office end. Removal team were obviously experienced. The job was assessed before it was undertaken. Any snags encountered during the clearing were dealt with efficiently and without fuss. A good experience of clearing and moving furniture."

Team:
Mary, Andy and Gregg

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Review 7 Aug 2020 Recommended by customer in KA7 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

No

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from country property to seaside 10 miles distant.

Narrow access to country property required small vans.

"Office staff and removal team very helpful and cooperative overall very efficient."

Team:
Darren Kevin

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Review 22 Jun 2020 Recommended by customer in KA12 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Efficient & painless move!
Staff very helpful Mary and Colin very knowledgeable especially during lockdown! Thanks Again."

Team:
Darren Kevin

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Review 23 Mar 2020 Recommended by customer in KA5 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

It was clearance of my mums house egarage

"The company was very helpful and compassionate at on emotional time. They were very professional and very efficient would highly recommend.
"

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Review 13 Mar 2020 Recommended by customer in KA17 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent service, and have recommend them to a friend, very good o the day. it was a terrible day it paused down with rain and there was much a mess, and no one complained it was a stressful time for us and they made it go smoothly"

Team:
Robbue Andy Kevin Darren

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Review 6 Mar 2020 Recommended by customer in KA6 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

"Curries removals. I found above removal and very helpful.
After using another removals company. Boxed stacked to high etc. and to heavy for the move, (age 79 yrs) helped me get more organised and moved heavy box's etc. I found them very considerate and would use them to move me. "

Team:
Andy Robbie

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Review 10 Feb 2020 Recommended by customer in KA3 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House removal and clearance

"Clear pricing structure for work carried it . The removal guys were friendly, efficient , professional and nothing was too much trouble . I would definitely recommend Curries as the work carried out to a high standard."

REPORT THIS REVIEW

Review 10 Feb 2020 Recommended by customer in KA3 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House removal and clearance

"Clear pricing structure for work carried it . The removal guys were friendly, efficient , professional and nothing was too much trouble . I would definitely recommend Curries as the work carried out to a high standard."

REPORT THIS REVIEW

Review 28 Jan 2020 Recommended by customer in KA26 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very stress free was worried about my furniture getting damaged

"Brilliant experience guys were very fast . Really great friendly guys couldn�t fault them one bit and my furniture was the way it left my old house into my new house even set my couch up for me . This is a great company and would highly recommended."

REPORT THIS REVIEW

Review 21 Jan 2020 Recommended by customer in OX15 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

It was a removal from a large 4 bedroom property in the South of Glasgow to a 5 bedroom property in the North of Oxford.

"Curries Removals & Clearances is a small and family run business. I had some hesitation before deciding to use the company for the job.

The overall result was that Curries Removals & Clearances did not give a high quote but delivered a service of the highest quality.

In other words, Curries Removals & Clearances costed less than those large and branded companies but delivered better services than those large and branded companies."

Team:
Andy

REPORT THIS REVIEW

Review 21 Jan 2020 Recommended by customer in OX15 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

It was a removal from a large 4 bedroom property in the South of Glasgow to a 5 bedroom property in the North of Oxford.

"Curries Removals & Clearances is a small and family run business. I had some hesitation before deciding to use the company for the job.

The overall result was that Curries Removals & Clearances did not give a high quote but delivered a service of the highest quality.

In other words, Curries Removals & Clearances costed less than those large and branded companies but delivered better services than those large and branded companies."

Team:
Andy

REPORT THIS REVIEW

Review 28 Dec 2019 Recommended by customer in KA10 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was fast, efficient and above all ease, professional service throughout the day!

"Andy and Kevin were just brilliant on the day of our move, and were both very careful with our furniture, especially our valuable items.
We could not of asked for a more professional pair to move us into our forever home. "

Team:
Andy Kevin

REPORT THIS REVIEW

Review 25 Nov 2019 Recommended by customer in G46 business Curries Removals & Clearances https://www.referenceline.com/removers_removals_companies-in-ayr-curriesremovalsclearances-80695

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

No

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Wednesday 13th Nov - Clearance
Thursday 14th Nov - Removal from old house to Storage
Friday 15th Nov - Move to new house.

"On all 3 days it was the same crew who did the work.
They were professional, pleasant and very helpful especially in the new house where by we did not know the workings. We could not have received better service. "

Team:
Andy Kevin

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