Taylors Removals & Storage

Unit F, Station Road Industrial Estate, Valley Road Wombwell
Barnsley
South Yorkshire
S73 0BS

53.5277, -1.3937

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
241 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 241 reviews since 2007
 
 
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They provided an excellent service and the personal were friendly, understanding, patient to matters outside of my control and caring. They made a very stressful situation easier. thank you! "   more
 
" Fantastic. Would recommend them in a flash. Very difficult for us down sizing but everything went without a hitch. Excellent! "   more
 
" An excellent team of removal men. It was a pleasure to be in their company and they progressed the work at a fine pace. Took more than adequate care of all our possessions and made the move as stres...."   more
 
" Stewart and Dean were very professional. Arrived at time stated and just got an with the job with no fuss. Took on board request from me about the order to pack items in the store. Payment of depos...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 86%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 83%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 87%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 83%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 78%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 5
Brilliant 11
care 11
careful 6
certainly 6
cheerful 5
complaints 5
courteous 15
Craig 7
crew 7
definitely 12
despite 7
difficult 6
efficient 26
efficiently 5
excellent 46
experience 8
extremely 6
family 7
Fantastic 9
finish 5
free 7
friendly 28
friends 8
furniture 6
good 24
Great 14
guys 10
happy 14
hard 22
helped 7
helpful 37
Highly 17
impressed 5
Jeff 6
lads 5
pleasant 10
polite 24
problems 10
professional 28
property 13
recommend 49
removal 22
removals 15
service 57
stress 11
Taylors 32
team 21
thank 14
trouble 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Nov 2017
Recommended by customer in S75
 My Age: 30 - 39 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.5882, -1.5207
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was challenging with respect to timing as I was part of a large chain. Stewart was very accommodating and the firm worked around my original date to make the move happen.
 
Cost: £1344

"They provided an excellent service and the personal were friendly, understanding, patient to matters outside of my control and caring. They made a very stressful situation easier. thank you! "
 
 
 
 
Team:
Craig Dea Jeff Stewart
 
 
 


Review 12 Sep 2017
Recommended by customer in BH25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.7410, -1.6485
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was over 2 days from Yorkshire to Hampshire. The access at the new address as very tight and very difficult. the team were efficient and cheerful, helpful and very professional.
 
Cost: £2300

"Fantastic. Would recommend them in a flash. Very difficult for us down sizing but everything went without a hitch.

Excellent! "
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 


Review 4 Sep 2017
Recommended by customer in S70
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.5474, -1.4872
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move across town from a terraced house to a larger terrace with 4 bedrooms. Driver had to negotiate removal van down a narrow access road to back of property which he did admirably.
 
Cost: £300

"An excellent team of removal men. It was a pleasure to be in their company and they progressed the work at a fine pace.
Took more than adequate care of all our possessions and made the move as stress free as any move can be. Highly recommended.
"
 
 
 
 
Team:
Craig Dean Stewart
 
 
 


Review 24 Aug 2017
Recommended by customer in S64
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.4869, -1.3346
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Craig Dean Jeff Stewart
 
 
 


Review 24 Aug 2017
Recommended by customer in LS16
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.8642, -1.6191
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed contents of three bedroom detached house to a)Commercial store
b)Semi detached bungalow.
 
Cost: £840

"Stewart and Dean were very professional.
Arrived at time stated and just got an with the job with no fuss.
Took on board request from me about the order to pack items in the store.
Payment of deposit and balance all as agreed and receipt issued promptly.
Overall very good service.
Would definitely use this company again."
 
 
 
 
Team:
Dean Stewar
 
 
 


Review 11 Aug 2017
Recommended by customer in S26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.3826, -1.3035
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Sheffield to ___.Raining on day of move but didn't affect how well the move went from a brilliant team.
 
Cost: £540

"Craig & Jeff were great and very helpful.
They had to take 2 doors off to get sofa out of house & were prepared to take window out at new house but this wasn't necessary.
Great move after worrying unnecessarily.
Thanks."
 
 
 
 
Team:
Craig Jeff
 
 
 


Review 24 Jul 2017
Recommended by customer in S73
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
53.5307, -1.3897
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Empty old property store deliver to new property.
 

"This is the 2nd time we have used Taylors and to say they gave us an exceptional service is an understatement.
They were helpful and professional."
 
 
 
 
Team:
Craig Dean Jeff Stewart
 
 
 


Review 7 Jul 2017
Recommended by customer in HP4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.7705, -0.5854
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full pack for entire contents and a move to a distance of 150 miles away.
 
Cost: £1300

"Fantastic customer service from beginning to end really smooth pack and move, would not hesitate to recommend. "
 
 
 
 
Team:
Craig Jeff
 
 
 


Review 21 Jun 2017
Recommended by customer in S74
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.4983, -1.4403
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed semi same furniture 50 years old and delicate stop on the way to leave a sofa pick up a chair.
 

"Professional, thorough and efficient every aspect considered and tried. A lot furniture had to be taken apart. "
 
 
 
 
Team:
Dean Stew
 
 
 


Review 21 Jun 2017
Recommended by customer in DN4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
53.4931, -1.0566
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was from Derry in Ireland to Doncaster in England. They navigated superb, especially the ferry on delivery of goods they had to navigate a very narrow street and garden. Very efficient.
 
Cost: £3000

"From start to finish, they were superb, nothing was too much trouble. I am always delighted with Stewart, and his can do attitude. he is very professional and never stops working. Dean was a new man I had not seen before but he was the same. hard working, nothing was too much trouble. Would not have any trouble recommending them. "
 
 
 
 
Team:
Stewart D
 
 
 

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