Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4651

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1226 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1226 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Witham Brothers - over the twelve years we have used them. Have offered an excellent and consistent service in every way. Nothing is too much trouble. "   more
 
" Witham Brothers, Bexhill-on-Sea, East Sussex, all the people/staff that I had contact with were very helpful and reassuring. I am 85 yrs old. Have recently lost my husband and was very nervous about t...."   more
 
" Very smooth operation."   more
 
" The men made the move as good as experience as we could have hoped for. They were cheerful land and helpful."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 33
boxes 42
brilliant 45
Bros 42
Brothers 97
C 69
care 33
careful 32
certainly 25
cheerful 58
courteous 78
crew 48
definitely 38
easy 30
efficient 153
efficiently 35
excellent 191
extremely 68
family 27
Fantastic 28
free 31
friendly 149
friends 36
furniture 43
good 116
great 70
guys 40
happy 49
hard 79
help 38
helpful 288
highly 52
humour 25
impressed 29
packed 34
packing 48
pleasant 37
pleased 60
Polite 166
professional 95
quick 27
quickly 27
recommend 189
removal 143
service 233
team 139
thank 64
trouble 72
Witham 147
Withams 53
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Oct 2017
Recommended by customer in TN21
 My Age: 50 - 59 
 I have known this business: Over 10 years 
50.9753, 0.2664
 
 
Satisfaction Ratings
 
Service 4/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Cost: £1550

"Witham Brothers - over the twelve years we have used them. Have offered an excellent and consistent service in every way. Nothing is too much trouble. "
 
 
 
 
 
 


Review 16 Oct 2017
Recommended by customer in BR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.374562, 0.097065
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They move went well. Long wait at this end due to money being slow to go through, I felt the whole removal was good value moneywise for the service I received
 
Cost: £1074

"Witham Brothers, Bexhill-on-Sea, East Sussex, all the people/staff that I had contact with were very helpful and reassuring. I am 85 yrs old. Have recently lost my husband and was very nervous about the move. We had lived in the same house for 28 yrs so lots of ornaments and pictures etc etc. Everything was well packed and all boxes clearly marked. All very helpful when it came to unpacking"
 
 
 
 
Team:
Craig Roy Nigel
 
 
 


Review 6 Oct 2017
Recommended by customer in TN39
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
50.8426, 0.4388
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 2 bed apartments to 3 bed bungalow Pevensey Bay to Bexhill.
 
Cost: £800

"Very smooth operation."
 
 
 
 
 
 


Review 29 Sep 2017
Recommended by customer in SE9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4450, 0.0634
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The men had to deal with a second floor flat and where very land and helpful.
 

"The men made the move as good as experience as we could have hoped for. They were cheerful land and helpful."
 
 
 
 
 
 


Review 26 Sep 2017
Recommended by customer in PE5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.5775, -0.3525
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Overnight move as some 160 miles away.
 
Cost: £2172

"The teams were very polite and efficient. The lorries were loaded in good time. The journey to the new property was around 5 hours, but they still unloaded quite a bit on the same day and completed it in good time the following day. They were careful to place things where we needed them. "
 
 
 
 
Team:
Daz Matt
 
 
 


Review 21 Sep 2017
Recommended by customer in TN33
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.9291, 0.5453
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from our house to storage container. Refurb complete. Moved us back.
 

"Packed kitchen for us, all fine. Transport to storage and back handled well. Only irritation was charging us for three tapes which was to help their staff by saving time.
"
 
 
 
 
Team:
Craig Lu
 
 
 


Review 15 Sep 2017
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.8548, 0.4726
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had packed many boxes and brought them down to ground floor level, then very short path to van so think very easy move.
 
Cost: £582

"Thought very reasonable. very pleasant transaction."
 
 
 
 
 
 


Review 14 Sep 2017
Recommended by customer in TN6
51.0610, 0.2592
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very helpful team. Polite at all time even with the difficult parking.
"
 
 
 
 
Team:
Nigel Mark
 
 
 


Review 14 Sep 2017
Recommended by customer in PE26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4430, -0.1186
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was over two day because of the distance. They turned up on time were very helpful. Nothing seemed to much for them, they checked all the time ,making sure what was going with us.
 
Cost: £2554

"The men were very careful of all our belongings, very courteous. At our new address, they kept checking with my wife that all furniture and box's were we wanted them.
"
 
 
 
 
 
 


Review 7 Sep 2017
Recommended by customer in BN27
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
50.9006, 0.3295
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A small move though complicated as down a narrow small street. Removers remained positive calm and helpful throughout all.
 
Cost: £1100

"A great service a courteous team."
 
 
 
 
 
 

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