Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4651

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1241 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1241 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Everything went like clock work, the men were very professional and polite, nothing was too much trouble."   more
 
" A brilliant team full of good humor and very supportive. This is the 6th time we've used Witham's and each time they've absolutely first class. "   more
 
" We have had no problems with the packers, removals and relocation - the staff have been friendly and efficient - no breakages. "   more
 
" Extremely helpful and friendly staff. Were accommodating to our needs yet carried out the move efficiently and professionally. They recognised that clients moving home need special consideration ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 33
boxes 42
brilliant 46
Bros 42
Brothers 97
C 69
care 34
careful 32
certainly 25
cheerful 58
class 25
courteous 79
crew 48
definitely 39
Easy 30
efficient 156
efficiently 36
excellent 192
Extremely 70
family 27
fantastic 28
free 31
friendly 151
friends 37
furniture 44
good 118
great 71
guys 40
happy 49
hard 79
help 38
helpful 292
highly 53
humour 25
impressed 29
packed 34
packing 49
pleasant 38
pleased 61
polite 170
professional 98
quick 29
recommend 190
removal 143
service 234
team 140
thank 64
trouble 75
Witham 148
Withams 54
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Nov 2017
Recommended by customer in PE4
 My Age: 60 - 69 
 I'm: Female 
52.6151, -0.2785
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from East Sussex to Cambridgeshire.
 
Cost: £1662

"Everything went like clock work, the men were very professional and polite, nothing was too much trouble."
 
 
 
 
 
 


Review 15 Nov 2017
Recommended by customer in IP11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9630, 1.3291
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing of effects and moving from Hailsham, East Sussex to Felixstowe, Suffolk.
 
Cost: £1884
 
 
Team:
Ngel Ben Ben Craig
 
 
 


Review 14 Nov 2017
Recommended by customer in TN4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.1349, 0.2585
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A difficult move with tricky access over 2 days. Brilliantly handled with a real willingness to overcome difficulties.
 

"A brilliant team full of good humor and very supportive. This is the 6th time we've used Witham's and each time they've absolutely first class. "
 
 
 
 
Team:
Daz Dan
 
 
 


Review 14 Nov 2017
Recommended by customer in WR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.194044, -2.44709
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had no date for exchange of contacts but Witham were able to keep us informed of the availability of our "slot". The packers were so efficient that a bag of potatoes were packed and stored so efficiently that they were still edible 3 months on after being stored in a dark dry environment.
 
Cost: £2852

"We have had no problems with the packers, removals and relocation - the staff have been friendly and efficient - no breakages. "
 
 
 
 
Team:
Daz Matt Dan Roy Bob
 
 
 


Review 10 Nov 2017
Recommended by customer in YO32
54.0012, -1.0529
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two day move
Bexhill - East Sussex to York - North Yorkshire 275 miles.
 
Cost: £1764

"Very professional company 10 out of 10. Darren and CJ were excellent. They could not of been more helpful, respectful and did their job in super quick time. Nothing was too much trouble we would definitely recommend this company. "
 
 
 
 
Team:
Darren Cj
 
 
 


Review 10 Nov 2017
Recommended by customer in TN17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.0785, 0.5798
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 3 bedroom property

stage 1. Packing effects to be moved to a 1 bedroom flat.

stage 2. Moving items to 1 bedrooms flat.

stage 3. Moving items packed by house owner to container storage (private).
 
Cost: £1704

"Extremely helpful and friendly staff. Were accommodating to our needs yet carried out the move efficiently and professionally.

They recognised that clients moving home need special consideration at at stressful time in their lives and tried to make it as smooth as possible! "
 
 
 
 
Team:
Craig Roy Matt Bob M
 
 
 


Review 9 Nov 2017
Recommended by customer in CT5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.3571, 1.0195
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent
 

"Thanks, you are always pleasant and professional and I am very pleased and have recommended ___"
 
 
 
 
Team:
Ian Wendy Nige
 
 
 


Review 9 Nov 2017
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.8445, 0.4455
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A 3 bedroom house put into storage.
 

"I was worried about having all my furniture and possessions put into storage but I needn't have worried. My day of storage was handled so well. Very polite helpful staff took expert care and left me highly delighted with the way they worked. I could not fault them in any way and have nothing but praise for them. "
 
 
 
 
Team:
Dareen Mark
 
 
 


Review 6 Nov 2017
Recommended by customer in TN39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8413, 0.4490
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 day move from four story listed property.
 
Cost: £2694

"The Whole operation was handled Brilliantly. Staff
were polite and extremely helpful. The price was extremely good for the amount of work involved.
It was a pleasure to deal with Witham and we would have no hesitation in recommending them to friends. "
 
 
 
 
 
 


Review 3 Nov 2017
Recommended by customer in BN21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.7726, 0.2841
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a house to a flat.
 
Cost: £585

"Move all went very smoothly. The two young men were very willing and agreeable. Nothing was too much trouble."
 
 
 
 
Team:
Natt Luke
 
 
 

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