A J Removal Services

19 Eldon Way.
Biggleswade
Bedfordshire
SG18 8NH

52.0780, -0.2635

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.6/10
299 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 299 reviews since 2008
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A good company to use"   more
 
" We were very impressed with the care and consideration before and during our removal. The team were quietly organised,professional and efficient and deferred to any requests we had for packing as requ...."   more
 
" I obtained 3 quotes and AJ were the dearest by just a few pounds, however they had been recommended by my estate agent. The lady giving the quote was very professional indeed and explained everything ...."   more
 
" I would thoroughly recommend AJ Removals. We had already relocated to the South Wales but AJ Removals were very professional and managed our move without any issues. They met my father at the property...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 82%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

AJ 67
Andy 23
arrived 24
better 12
boxes 18
care 26
careful 16
contact 14
definitely 24
easy 15
efficient 34
efficiently 13
Excellent 55
experience 12
Extremely 19
family 14
Fantastic 19
free 17
friendly 61
furniture 18
good 34
great 38
guys 26
happy 23
hard 29
helpful 75
highly 25
just 12
lads 13
needed 15
packed 17
packing 35
people 12
Pleasant 13
pleased 25
polite 45
professional 49
property 14
quote 12
really 20
recommend 92
recommended 22
removal 39
removals 37
service 99
services 45
stress 23
team 58
thank 29
trouble 22
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Feb 2019
Recommended by customer in SG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.0495, -0.2002
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing & move went well

"A good company to use"
 
 
 
 


Review 20 Feb 2019
Recommended by customer in MK40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.1370, -0.5043
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We were very impressed with the care and consideration before and during our removal. The team were quietly organised,professional and efficient and deferred to any requests we had for packing as required. The boxes and packing materials were good quality and the expo wrapping was done with care and attention to ensure protection. We had no damages. Floors/carpets/stairs were well protected with plastic covering.
The initial survey with Andy, interim telephone communications with the office staff and the post removal support has been commendable.
Our removal costs were very competitive compared to other local and larger companies - really good value considering it was our 2nd big relocation in 6 months.
I would highly recommend AJ removals for as stress free a move as possible.
Fantastic job - thank you to all staff involved!"
 
 
Team:
Andy, Susanne,Karen, Ben,Josh, John,George, Ross
 
 
 


Review 2 Jan 2019
Recommended by customer in SG18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.1048, -0.3211
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed house to 4 bed bungalow. Few large items of furniture and white goods but many many boxes. Turned up on time, introduced themselves and laid down protective covering where needed. Prior to moving in they laid down protective sheeting throughout. This aspect was one of the main reasons we chose this company, also for the professionalism of the lady who came to initially quote the move. Finally, we didnít exchange contracts until the day before the move. Very stressful for us but we were supported by AJ removals.
 
Cost: £880
 

"I obtained 3 quotes and AJ were the dearest by just a few pounds, however they had been recommended by my estate agent. The lady giving the quote was very professional indeed and explained everything thoroughly. A major plus for us was the laying of protective material on the carpets of both properties. This was the clinching factor for me. Other companies may include this but AJ use this as a selling feature.
We reserved the moving date but didnít exchange until the day before. AJ had remained in contact with us throughout and were very supportive.
Moving day came and the 3 man team turned up on time and individually introduced themselves which was a nice touch. They cracked on with the loading and then we waited for completion. Eventually the time came to move into our new home. My wife is disabled and nothing was too much trouble for them.
The move went well and they left the protective material at my request to await delivery of new furniture.
I cannot remember the names of the team but they were a credit to AJ.
Hopefully I wonít be moving again in the near future but if I did I would certainly use AJ again.
I have no hesitation in recommending this company."
 
 
 
   Business Reply:

Thank you for your kind words.
I am pleased to hear you were happy with your move, as a small business we aim to give excellent customer service.
I have passed on your comments to the team.

Andy
 


Review 11 Dec 2018
Recommended by customer in SA4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6397, -4.0306
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of possessions from a 2 bed cottage in Cambridge, packed and moved to storage in South Wales area. Service included packing and loading in Cambridge, and unloading to storage unit in Swansea
 
Cost: £1794
 

"I would thoroughly recommend AJ Removals. We had already relocated to the South Wales but AJ Removals were very professional and managed our move without any issues. They met my father at the property and were very swift at packing and loading. The next day, our items were placed in storage without any issues and again were very quick an professional.
Thank you to the team who moved us on those days!
Luke and Rhian Harris"
 
 
 
   Business Reply:

Thank you for your kind words.

I am pleased you were happy with your move.

I have passed your comments on to the team.

Andy
 


Review 22 Oct 2018
Recommended by customer in PE19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.2639, -0.2678
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
hertfordshire to Cambridgeshire 3bed house to four bed house
 
Cost: £1400
 

"Moved 25 miles north, three bedroom house to a four bedroom house. All packed onto the lorry and delivered in a timely fashion. The team from AJs were very professional and polite."
 
 
Team:
Andy and his team
 
 
 


Review 20 Oct 2018
Recommended by customer in SG4

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9397, -0.2649
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 Bed House to a 2 Bed Cottage. Some very heavy wooden units to move. Access to the cottage was limited with no direct parking.
 
Cost: £873
 

"Helpful first meeting with tips on packing and thorough run through of what to expect. Excellent, friendly office team who worked with the dates I needed to move and were very amenable when the dates needed to change. I can't fault the removals team themselves. Worked non-stop to get the job done quickly and efficiently. Make sure you buy in lots of biscuits in for them, they didn't even stop for lunch! No damage to any of the items moves or the houses.
I compared a number of quotes but AJ Removals came in mid-range price wise, but offered an outstanding service. I would highly recommend them and would use in the future."
 
 
Team:
Andy & Sarannah
 
 
 


Review 25 Sep 2018
Recommended by customer in SG17
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.0346, -0.3263
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move made easy

"Moving was definitely made easier with these guys. Really helpful, friendly and polite with it too.

If we ever move again we will for sure be calling A J Services and couldn't recommend them.eough to anyone considering using a removal company."
 
 
Team:
AJ George Callum Ross
 
 
 


Review 10 Sep 2018
Recommended by customer in CM23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.8584, 0.1588
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from bungalow in Hinxworth to chalet bungalow in Bishops Stortford.
 
Cost: £1500
 

"AJ came to our rescue when our selected remover let us down when they did not turn up on the day set for packing due to a misunderstanding over timing of final payment.Andy and his team put in great efforts to get us packed up in less than half a day and moved us without a hitch next day.

Great team"
 
 
Team:
Andy,Chris and team
 
 
 


Review 21 Jul 2018
Recommended by customer in pe1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5982, -0.2385
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"From start to finish Andy and everyone at AJ Services were brilliant. Andy talked us through everything and was so accomodating. Moving from a house with high ceilings into an old cottage with low ceilings Andy and his team did everything they could to get our furniture into the space - they were very patient and nothing was too much trouble. The ladies in the office were great again they were there on hand and very happy to help. All in all I would not hesitate to recommoned AJ Services and if I were to move again I this would be my first port of call. Great service, Great value for money AND SIMPLY THE BEST. Thankyou Andy and All your team for a stress free move"
 
 
Team:
Andy and all the lads and ladies at AJ Removals
 
 
   Business Reply:

Thank you for all your kind words.
Your move was a long time coming, I'm glad we got you there in the end!
I will pass your comments onto the team.
Good luck in your new home, Andy
 


Review 19 Jul 2018
Recommended by customer in SG19

 I'm: Male 

52.1548, -0.1943
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 2 storey cottage to a bungalow. Move done in 2 stages. We had been given permission to take garden furniture, plants, pots, statuary etc a fewcdsys before the move. The company moved these a week before the main move, which was a great help.

"Used AJ Removals for the 3rd time. Professional , friendly and efficient. Nothing was too much trouble.
Would definitely recommend.
"
 
 
Team:
Cliff and Charlie on the van. Andy and Saranne in the office.
 
 
   Business Reply:

Always a pleasure to hear from you both.
Thank you for returning to us so many times over the years.
In the nicest possible way, I hope not to hear from you again, or at least for a while!
All The Best, Andy and Team
 


Review 13 Jun 2018
Recommended by customer in PE28
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.4073, -0.0747
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"Very efficient, friendly & helpful throughout. Despite a delay in getting the keys released for our new property, everybody worked hard to get everything completed on time. Thank you."
 
 
Team:
Andy
 
 
   Business Reply:

Thank you for your kind words, I will pass them onto the team.
I wish you all the best in your new home, Andy
 


Review 25 Apr 2018
Recommended by customer in SG18
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.0839, -0.2586
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1100
 

"We had the packing service the day before, this was great as meant we were not living out of boxes for weeks. On the removal day 3 men arrived promptly and loaded the van quickly, they were careful with our belongings and friendly throughout.
They unloaded at our new premises and reassembled beds.
I would highly recommend them to anyone in future.

Excellent friendly and efficient packing and move."
 
 
Team:
Everyone involved
 
 
   Business Reply:

Thank you for your kind words.
I am pleased you were happy with your move.
As a small firm,reviews are essential to our business, so thank you.
I will pass your commentys on to the team.
Andy
 


Review 25 Apr 2018
Recommended by customer in MK41
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.1576, -0.4311
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moving from Baldock to Bedford, 3 bed house to a 5 bed house

"without this firm I think I would have lost my mind and my marriage. I called them at late notice (1 week before the move) saying that I was uneasy on the company that was meant to move me. the Manager put me at ease and said leave all the stressing to them. the packing service was great and we just left him to it as he was very trustworthy. On the day they turned up as promised at 8am. we have cats but they worked round the issue going from room to room, it was pouring down with rain but brought no mess into the house. the packing went swimmingly with everything packed in an excellent manner with respect for our belongings. The money did not transfer for our new property as the CHAPS system went down but they kept me at ease and said that if it did not happen on the day they will make sure that the move will go ahead tomorrow. the people who we were buying from were with a different company and their items would have been delivered 3 weeks later. the money went through at 1800 but they said do not worry and worked on to late in the night. the other family were charged by their movers 5x of what wee were charged for going over the 1800 threshold. I had never heard of AJ removers before this incident but I will always now recommend them to anyone that will listen. as an added bonus the staff at their head office were amazing and I wish I could put her name on this but I can not remember. My wife, the cats and I will always be forever grateful for the service you gave us."
 
 
Team:
Gary +2
 
 
   Business Reply:

Thank you for your very kind and honest review.
Your move was a little more difficult than most, because of the issues with completion, but I am pleased we could take some of the strees out of it for you and support you as best as we could.
I hope you are now settled, and I will pass your comments onto the team.
Andy
 


Review 25 Apr 2018
Recommended by customer in AL8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.8107, -0.2086
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
AJ Removals moved us from Welwyn Garden City to North Lincolnshire.
 
Cost: £1900
 

"We got quotes from a number of companies but chose AJ for a number of reasons; they were well reviewed across a number of Internet review sites, they were the cheapest and they quoted a two-day move (day one - pack and load, day two - travel and unload) where everyone else had quoted three (one day to pack, one day to load and a day to deliver).

A combination of work moves and rental properties means that we've moved a few times over the last few years and we've been fortunate to have good experiences with all of the movers we've used. AJ Removals was no exception - everything went easily,the guys turned up on time, finished ahead of time and nothing got broken. I don't see how this could have been better.

So, judged on price, efficiency, speed and overall quality of service, I can heartily recommend AJ Removals. They did a great job for us.
"
 
 
 
   Business Reply:

Thank you for your kind words.
As a small firm we rely on recommendations, so thank you.
I am pleased you were happy with your move, and I will pass your comments onto the team.
Andy
 


Review 25 Apr 2018
Recommended by customer in MK44
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.1296, -0.3368
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prospect House 55 Bedford Road,

"3rd time ive used them
Excellant"
 
 
 
   Business Reply:

Thank you for your repeat custom, you're always welcome, and thank you for your review.
Andy
 


Review 13 Mar 2018
Recommended by customer in CB23
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.2146, 0.0069
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Four Bedroom family detached home to 2 Bedroom bungalow in same village location
 
Cost: £778
 

"Fantastic team, great communication between them when moving things, far better than we can!, and really friendly team. M ade the whole move stress free and easy. I've already recommended them to several people."
 
 
Team:
Sorry Can't remember
 
 
   Business Reply:

Thank you for your kind words, and your recommendations. I am pleased you were happy with the move, and I will pass your comments onto the team.
Andy
 


Review 7 Mar 2018
Recommended by customer in PE28
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3008, -0.0671
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a large 3 bedroom extended semi with large garden, garage and garden equipment to a smaller bungalow, again with garage and a modest garden about half hours drive away.

"Moved a couple of weeks ago and went for the full packing service with A J Simpson, so first day packing non-essentials and the next day moving. Prior to that, I had a few potential move dates and then delays on completion due to my buyers dragging it out and all these 'false starts' were met with patience and understanding by the admin staff.

The proprietor was either visible and/or available to talk to during the whole actual move process and all the guys were consistently very polite and helpful throughout. Moving to a smaller property, not all of my items would fit in the bungalow straightaway and had to be 'stored' either in the garage or the spare bedroom and even if an item came inside and I had to redirect them to take it out to the garage, this was not a problem.

Moving is essentially a difficult time but it does help to know that you have people around whose objective is to make it all go as smoothly as possible for you. All in all, I have no hesitation in recommending this company.

"
 
 
Team:
Andy and his Team
 
 
   Business Reply:

Thank you for your kind review. I am pleased you are happy with the move, being a small removals company we aim to give great customer service.
I will pass on your comments to the team.
Andy
 


Review 14 Feb 2018
Recommended by customer in SG18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.0560, -0.2719
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bedroom house to a 4 bedroom bungalow. There was also a large amount of home workshop machinery and tools to move.
 
Cost: £2112
 

"The company came the day before the move to collect all the workshop machinery, garden equipment and a 6'x8' wooden summerhouse. This was all loaded up and stored until the next day, so was ready to go.
On the day of the move all the furniture and contents from the house were loaded and then we had to wait for the keys. All the furniture was wrapped well in covers and taken good care of.
We had the keys about noon and the furniture and house contents were unloaded first. Everything went well, although the weather was dreadful, raining and cold. All items were put where we wanted them and the guys were really helpful.
Then the home workshop machinery and tools were unloaded into their new double garage home. Some of the machinery is very heavy and fragile as well but they were very careful with everything.
I think they finished about 4-4.30pm, and there were no problems at all really.
We were very happy with the service and price we had. The guys were all polite and helpful and took the time to make sure everything was ok.
Can't think of anything that would have made any improvement really, it was a good service and would recommend them."
 
 
 
 


Review 8 Feb 2018
Recommended by customer in SG5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.9989, -0.2536
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
packing service of 4 bed detached and double garage

"Fantastic level of service, from full packing to unloading and setting up my new home. Extremely professional and very polite. Even taken some of my furniture to store it for me at short notice. Nothing has ever been too much trouble. Youíve never let me down, itís the third time Iíve used you and recommended you many times and always had great feedback."
 
 
Team:
Andy & team
 
 
 


Review 25 Jan 2018
Recommended by customer in SG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.9882, -0.1890
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £510
 

"AJ Removal Service came on time and without any fuss made sure al[ the carpets where the they walked were protected. The owner was in charge and the two lads followed his instructions perfectly.They quickly emptied the rooms and loaded the items onto the lorry. IN no time it appeared all was loaded and off they went. On arrival at my new abode carpets were protected again and the lorry was unloaded without fuss placing all the items in the correct rooms.They were efficient and speedy . I forgot to mention the boxes they provided were strong and of good quality. I would highly recommend this company,

Cannot fault them at all . Perfect."
 
 
Team:
Senior moment cannot remember the two youg lasds names.
 
 
 

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