S & B Removals

412 Glasgow Road
Clydebank
Dunbartonshire
G81 1PW

55.8936, -4.3933

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
255 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 255 reviews since 2012
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A good service and would recommend them."   more
 
" The staff on the job were polite and extremely efficient, showing good humor when faced with the odd challenge, which they overcome with ease. A truly professional outfit. "   more
 
" We have moved several times over the last 10 years around the Glasgow area, always had problems with removals. After reading the reviews we contacted S&B, an advisor came out shortly after at a time c...."   more
 
" It was a large removal from both ends with efficient situations. The location in Kintyre was quite challenging, and in glasgow it entailed a larger removal, content wise, up two flights of stairs and ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 95%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 82%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 12
Arrived 25
boxes 16
care 16
careful 11
courteous 18
definitely 19
delighted 11
delivered 12
Despite 11
efficient 56
efficiently 14
excellent 51
experience 16
extremely 20
family 12
fantastic 18
Fast 13
finish 15
free 12
friendly 63
friends 16
furniture 17
future 11
good 31
Great 37
Guys 44
happy 13
hard 24
help 12
helpful 62
highly 34
impressed 12
packed 12
packing 12
pleasant 19
polite 30
professional 50
quickly 20
really 16
recommend 83
removal 66
removals 47
S&B 41
service 78
stressful 28
team 49
Thank 21
Thanks 21
van 19
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Jan 2018
Recommended by customer in G77
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.7718, -4.3146
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly both picking up furniture and depositing it.
Special help needed with large wardrobe but with helpful staff, they managed to cope.
 
Cost: £700

"A good service and would recommend them."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in G41
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.8295, -4.2942
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a 3-bed terrace to a 6-bed detached. Both properties had some tight spaces through which layer items had to be carefully moved.
 
Cost: £840

"The staff on the job were polite and extremely efficient, showing good humor when faced with the odd challenge, which they overcome with ease. A truly professional outfit. "
 
 
 
 
Team:
Gary And Team
 
 
 


Review 20 Dec 2017
Recommended by customer in G12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.8800, -4.3021
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Glasgow West End (Mews house down a narrow back lane) to Milngavie.
 
Cost: £580
 

"We have moved several times over the last 10 years around the Glasgow area, always had problems with removals. After reading the reviews we contacted S&B, an advisor came out shortly after at a time convenient to us.

The quote was 580 plus 10 each for 2 extra mattress covers if required. 20 boxes were advised and this was accurate, 1 each refundable deposit for these. We also purchased a roll of bubble wrap at 10. This was larger and cheaper than we could find anywhere else. Everything was explained in detail and we decide to proceed.

Payment was a simple bank transfer 48 hours in advance.

Moving day 15 December! Arrived on time 0900, parked cars always an issue in the west end but Graham made reversing down the narrow lane look easy.

Mews layout
Ground Floor Kitchen, Dining, Understiar Utility, Bedroomand Wetroom
First floor Living area, 2 Bedrooms, Bathroom and Balcony
White tiles and cream carpets.

Graham and Stephen (Stevo) were our removals. Both were professional but personable and made the move out and in to our new property easy for us.

Carpets were laid as so not to dirty or scuff our own, large furniture items were covered and well taken care of as were the boxes and loose items. 4x Cardboard wardrobe holders were provided, we have had these from previous companies and they have always been thin and poor quality, S&B however provide excellent large thick and sturdy ones so I highly recommend getting these.

Both worked hard and efficiently and by 1230 the house was empty, a quick Hoover and clean by ourselves and final goodbyes to our neighbours and we dropped the keys in to the east ate agent at 1300. A hour ahead of schedule.

We got our new keys at 1430 and were met there at 1500 by Graham and Stevo. All our belongings were unloaded carefully and placed in the room of our choice. By 1630 they were done.

As I mentioned, we have used many removal companies and had problems each time. S&B were fantastic throughout, I will look no further for any moves in the future.

Yes you can find cheaper if you search the Internet, I did, but from experience beware of hidden extra costs that add up and the quality of service. Unless you know or have used a service before that you trust I don't hesitate in saying give S&B a call.

From this experience if you want a professional, reliable and friendly service that gives you peace of mind with no hidden costs then I would strongly recommend S&B removals; particularly Graham and Stevo who I could not recommend highly enough, they made our move hassle and stress free with their personality and work ethic.

Thank you very much.

"
 
 

One of our removal lorries and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graham and Stephen (Stevo)
 
 
 


Review 1 Dec 2017
Recommended by customer in G46
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.8016, -4.3297
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was done in two parts. The first was the remove from Kintyre to Glasgow where things were put in storage for a year before being delivered to our new address.
 
Cost: £1000

"It was a large removal from both ends with efficient situations. The location in Kintyre was quite challenging, and in glasgow it entailed a larger removal, content wise, up two flights of stairs and my flat. Throughout, the firm couldn't be more helpful, always friendly and efficient. The men who delivered to my flat came outstanding. Workers making what is usually a stressful time as stress free as possible, with their calm, helpful, efficient and reassuringly friendly manner. "
 
 
 
 
 
 


Review 29 Nov 2017
Recommended by customer in G42
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.8270, -4.2540
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tenements flat to flat.
Top floor to a spiral 1st floor.
 
Cost: £600

"Excellent service with amazing manpower on weights handling and great fittings assembly knowledge and so forth.
Not one thing was out of place. Finally, fantastic speed of operation with due care given.
Very polite and sociable, thanks"
 
 
 
 
 
 


Review 28 Nov 2017
Recommended by customer in G78
 My Age: 30 - 39 
 I'm: Male 
 I haven't used this business before 
55.7942, -4.4027
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3rd floor flat so lots of starts to mitigate. Move in to house.
 
Cost: £680

"Fast, efficient and friendly service. Called in extra help when was taking longer than expected. "
 
 
 
 
Team:
Fraser Gary Stevie
 
 
 


Review 27 Nov 2017
Recommended by customer in GG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 X sofas out over a balcony.
2 x vans 1 X large 1 X small.
 
Cost: £860
 
 
 
 


Review 24 Nov 2017
Recommended by customer in G62
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9359, -4.3245
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Basic house move.
 

"Excellent service from removal company.Guys on the day were very friendly,efficient and hard working.nothing was a problem. Would definitely recommend company to friends."
 
 
 
 
 
 


Review 18 Nov 2017
Recommended by customer in G61
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
55.9093, -4.3256
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Second time I''ve used S&B and both times they have been exceptional - fast, careful and friendly during the entire process. I''ve recommended them to friends and their experience has been the same, and I would happily use them again.
 
Cost: £260
 

"Initial quote was accurate, they turned up promptly and quickly loaded the van, transported the items and then unpacked, finished well within the time frame agreed. Can't improve upon perfection!"
 
 

One of our updated fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 17 Nov 2017
Recommended by customer in G41
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.8420, -4.2856
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a flat two floors up to a house which had poor access for the removal vehicle so all furniture had to be carried a considerable distance to the property.
 
Cost: £560
 

"S & B were excellent! from first point of contact to the completion of the move. They arrived on time, the guys on the ground were polite, courteous and very professional."
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Gary, Neil & ?
 
 
 

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