DRS Moving & Storage Limited

Block 5, Unit 2, Nobel Road, Wester Gourdie Industrial Estate
Dundee
Tayside
DD2 4UH

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating DRS Moving & Storage Limited 9.5/100
163 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 163 reviews since 2014
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The price represents value for money

 
 
 
Recent Reviews 
 
" From the outset I had fantastic communication from Tayla. I had to rearrange the survey more than once and she was accommodating and very friendly. They offered us hanging boxes so we didn’t need to w...."   more
 
" The entire team were excellent,from the survey to the uplift. The staff were super efficient, friendly and fast. Everything was explained clearly, and they were very approachable about discussing the ...."   more
 
" Able to get booked in quickly and the service on the day was top notch. Items were quickly loaded into the lorry and then contacted after handover of there new keys to organise delivery. Guys moved bo...."   more
 
" The removal guys were very polite and helpful. They were particularly efficient at bringing the boxes into the new home as we had been delayed with getting the keys…and it was raining"   more
 
 
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Review 19 Mar 2024
Recommended by customer in PH3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from first floor flat to three storey house

"From the outset I had fantastic communication from Tayla. I had to rearrange the survey more than once and she was accommodating and very friendly. They offered us hanging boxes so we didn’t need to worry about packing clothes that were hanging in wardrobes and also free boxes and tape to help with the move. We moved from a first storey flat into a three storey house. On the day of the move I was at home alone with a 7 month old baby, the removal team were able to get us all packed up while I walked with the baby to keep her out the way. They did a fantastic job and went above and beyond packing a few bits we hadn’t managed to get in boxes.
They were incredible getting all the boxes into the correct rooms into the new house making unpacking so much easier!

Tayla has continued to be fantastic collecting our boxes once unpacked.

The customer service has been exemplary and I could recommend their services highly enough."
 
 
Team:
Tayla Johnson, the removal team but I can’t remember their names!
 
 
 


Review 14 Feb 2024
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Very large quantity of boxes and furniture moved and delivered in one day

"The entire team were excellent,from the survey to the uplift. The staff were super efficient, friendly and fast. Everything was explained clearly, and they were very approachable about discussing the best way to pack things. Highly recommend for a swift and stress free move."
 
 
Team:
John and there were 5 others whose names I didn't catch
 
 
 


Review 30 Jan 2024
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 bed house plus garden furniture.

"Able to get booked in quickly and the service on the day was top notch. Items were quickly loaded into the lorry and then contacted after handover of there new keys to organise delivery. Guys moved boxes to the right rooms and took care with all the items. Despite being a Friday, the guys cracked on and got the job done and were friendly throughout.

Wouldn’t hesitate to use again."
 
 
Team:
John
 
 
 


Review 9 Nov 2023
Recommended by customer in La12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was spread over 2 days packing on one day and moving on the next.

"The removal guys were very polite and helpful.
They were particularly efficient at bringing the boxes into the new home as we had been delayed with getting the keys…and it was raining"
 
 
Team:
Gayla and Cam
 
 
 


Review 25 Oct 2023
Recommended by customer in AB34
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from a very large house with numerous bedrooms, sitting rooms and other rooms, storage and garages. Our move was to a new house 300 miles away.

"Packing was undertaken over a two day period and was efficiently and carefully handled.
Team were punctual, efficient, friendly and hard working.
Delivery and unpacking was similarly handled and the team unpacked carefully, properly and professionally even though this took them until past 9pm on move day."
 
 
 
 


Review 9 Oct 2023
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A complicated move ... a full house into storage and then back out again into the new house followed by a partial move from a flat into that new house.

"We contacted DRS based on a very positive referral from a friend.

The initial quote was based on a survey carried over zoom which was a very straightforward exercise.

It was a complicated move ... a full house into storage and then back out again into the new house followed by a partial move from a flat into that new house... not helped by ourselves making some late changes to dates etc.

However, DRS kept excellent communication channels and were happy to supply additional boxes and tape as we realised how we needed increasingly more materials.

The staff were friendly and accommodating throughout the process and even provided a small repayment oner all was complete having evaluated the work done versus the quote.

Couldn't fault any of the staff - admin or movers - all were excellent.



"
 
 
Team:
Scott, Jillian & Tayla in the office and all of the moving guys.
 
 
 


Review 28 Sep 2023
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
DRS helped me to move out, store furniture then move back in after 5 weeks.

"Very professional, couldn’t fault this company. Nice staff. Good firm. Clear policies and instructions. Good communication and service. Happy with this company and will use again in the future."
 
 
Team:
The whole team were great.
 
 
 


Review 21 Jul 2023
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a narrow Victorian house with awkward twisting staircases to a smaller modern house.

"The office staff, the initial surveyor and the removal team were all helpful and efficient. At this stressful time their relaxed attitude and thoughtful approach made things easier for us."
 
 
Team:
Sorry, I can't remember
 
 
 


Review 27 Jun 2023
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Couldn’t fault DRS. Professional, helpful and friendly from the outset both from the admin aspect, being flexible and accommodating our needs, and the practicalities of the loading and unloading our belongings. I was concerned about a number of plants and shrubs we were taking with us but these presented no problems and were well looked after even when temporary storage was required. When timings/keys/storage all became complicated DRS worked with us to give us the best outcome in what was a typically stressful house move. Would have no hesitation in recommending DRS.

"Scott was very helpful and gave useful tips when he visited to give us a quote.
Jillian and Tayla answered my queries regarding packing and practicalities.
Danny and Troy were both helpful and polite and handled our possessions with care. They worked methodically and the whole loading process went very smoothly.
Jillian worked with us to find the best solutions for storage of our goods when keys and timings became problematic. We would have no hesitation in recommending DRS to anyone.
From start to finish they have been a pleasure to work with."
 
 
Team:
Jillian, Danny& Troy. Also Scott, Alex and Tayla.
 
 
 


Review 5 Jun 2023
Recommended by customer in SY4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Organised as a part load . Collect furniture, porcelain and a large bureau with glass fronted bookcase cabinet over from Oswestry in Shropshire . Deliver to a house near Blairgowrie in Perthshire.

"Very switched on response to our request.
Kept us advised of collection and delivery date.
All happened as planned."
 
 
 
 


Review 4 Jun 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The house move went very smoothly - better than expected. The removal crew were brilliant - very professional, took care with all of my items and kept me updated all the way through the process.

"Dundee Removal Service were excellent - their removal crews were very polite, professional and careful. I would highly recommend them for a stress-free move. Well done!"
 
 
Team:
Ally, Troy, Cammy & Mark
 
 
 


Review 2 Jun 2023
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Guys were prompt followed instructions extremely helpful and friendly,

"Extremely efficient and amazing service. Tayla who I dealt with was absolutely amazing.
Thank you"
 
 
Team:
Tayla and the guys who did the move
 
 
 


Review 3 Apr 2023
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Aberlour to Kirriemuir

"This is the second time we have used this firm in the last 3 years and both times they have been amazing. Steve and crew from Dundee were both polite and efficiant. No breakages and hard working.Save time looking for anyone else and just use these guy. Can't recommend them highly enough!"
 
 
Team:
Steve
 
 
 


Review 13 Feb 2023
Recommended by customer in PA10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Heavy Victorian Mahogany extending table (13foot )with 5 leaves and 14 mahogany dining chairs from residence nearly 3 hours away. All items to be French polished so needed to go into basement down several garden steps and pathways.

"The initial contact with office staff was very good. The lady was clear and efficient with all aspects of move.
Very personable staff and I immediately felt I was dealing with a good company.

I was kept informed by email and phone of collection and delivery schedule. The items were stored with company for about a week before being shipped to my home.

The men who delivered the items were again really pleasant, introduced themselves on arrival and again very were courteous people.

My property was wrapped well and handled carefully throughout.

Though the table as extremely heavy and it was raining, they kindly put it into the basement through a garden door.

I could not have wished for a more professional movers and will not hesitate to use them again and recommend them to family and friends. Thank you.
"
 
 
Team:
My Client ID: 179048/1. Please thank the men very much for their excellent work.
 
 
 


Review 24 Jan 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The guys that came, I couldn''t ask for any more,

"The first day weds, The young lad who came and packed away, I must say for a younger guy and not tarring them all with the same brush, He was polite, professional in every way,

The day of the move the guys turned up on time, Well what can I say, The work they did, was so good nothing was any trouble for them, These guys are a credit to your firm, if we ever need you, I will no doubt, call for you again, For making a stressful move in stressful.

I have no more to say than above excellent service"
 
 
Team:
I'm so sorry I only got the team leaders name Stevw
 
 
 


Review 22 Dec 2022
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From a detached house to a 1st floor flat with far too much stuff! 2 guys to pack then 2 days later the big move with 4 guys altogether.

"They didn’t stop, just got the job done!
The team arrived on time to pack. They were methodical and efficient. Cheerful, approachable and friendly throughout the packing and removal.
They were careful to ask where I wanted the boxes deposited in the new property.
They definitely reduced the stress of moving.
The office staff were very helpful too.
"
 
 
 
 


Review 22 Dec 2022
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent and professional service from initial contact to after service once move was completed and all staff were polite and considerate both personally and of my possessions. All aspects of costings and descriptions were explained and appointments and visits were punctual and timely. The week prior to the move, a notification came that my street was to be closed due to road works and when I contacted DRS they couldn''t have been more accommodating and advised that this would not concern me and they would put a contingency plan in to ensure that the move went ahead. The roadworks did not go ahead as planned due to extreme weather and on the morning of the move there had been a bad snowfall during the night and it was still snowing in the morning. This did not phase the workers and they undertook their roles and responsibilities in a friendly and professional manner. The packing boxes were delivered in advance and the day prior to the move, staff came to pack the boxes and did so with care and attention. I had also arranged dismantling and reassembling of Wardrobe and beds and although there may have been an issue with this, a contingency plan was also put in place. The service resulted in a stress free move for myself and all staff that I spoke with - office, surveyor, packers and removers were knowledgeable, polite and efficient. An excellent service - thank you.

"Excellent service from start to finish. Good communication from all members of staff. All staff were polite and professional and were a pleasure to have them in my home(s).
All arranged visits and timings were as explained and if any issues arose (my road was due to be closed due to roadworks) and the staff explained they would deal with this and any contingencies plans would be put in place if required).
The costings were explained and all aspects of the move was taken care of from start to finish.
Packing of boxes was done efficiently and effectively with all fragile goods well wrapped and boxes secure. Boxes were labelled which made it easy to determine the correct rooms at the destination.
The staff were considerate and careful with all furniture, boxes and possessions and this took the stress out of moving.
The wardrobe boxes are excellent - empty one wardrobe and put back into the wardrobe in new house without even taking clothes off of hangers.
The collection of boxes for after the move was an incentive to unpack! The boxes and wrapping were collected on time and they will be reused or recycled as appropriate - this is also a great service as you do not have to dispose of the boxes yourself.
I would recommend DRS and the service as it was excellent - although I do not have any plans to move in the near future if I did I would certainly use DRS."
 
 
Team:
Sorry cant remember all their names but everyone from the office staff, surveyors, removal staff and packers were all excellent.
 
 
 


Review 22 Dec 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Big move from Scotland to East Anglia but last minute “challenges” furniture and effects had to go into storage!

"The team were proficient and very professional. The team leader was excellent and was very sympathetic to our needs making the move as easy as possible. Thank you"
 
 
Team:
Stephen, Troy & Alex. Plus two - names not known.
 
 
 


Review 20 Dec 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 4 bedroom detached house, lots of stuff, more than we thought!

"DRS were first class. Great squad of guys who never complained, no matter how tired they were!! Would definitely recommend to anyone wanting an efficient and friendly mover."
 
 
Team:
All of them, but Stevie kept everyone on track.
 
 
 


Review 14 Dec 2022
Recommended by customer in KY16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dundee Removers proved extremely professional and well organised moving us from a 3 bedroom, 1st Floor duplex level flat with 45 steps from top to ground level, without the hint of frustration or annoyance at the challenges created from two snowy and cold days in December.

"Very proficient packing of pictures, lamps and kitchen equipment completed on Day 1, with all furniture and chattels moved direct to storage on Day 2.
The team were very good natured about moving the upright piano from mid-level downstairs to outside and then on to another local address with really challenging parking restrictions - no complaints heard at all!
A very accommodating team, who were courteous and considerate of the items they were transporting, and not phased by the volume of items and boxes to move from our tall building. Helpful, friendly and really easy to deal with, both in person and administratively through the Dundee office. A pleasure to deal with such polite and enthusiastic people."
 
 
 
 

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