G B Liners

28 Armstrong Way, Great Western Industrial Park
Ealing
Middlesex
UB2 4SD

51.5067, -0.3564

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.4/10
507 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 507 reviews since 2007
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" On the day * very professional and organised team. *Team leader ensured I had all key documents and belongings set a side. ( passport, handbag, phone,charger etc). *All work was co-ordinated in go...."   more
 
" We fill the office staff kept us up to date all that time and nothing was to much for them they listed putting customer first. The team Martin and Kris have it there all 150%. They should be rewarded ...."   more
 
" Cannot find fault. With anything. Would have this company anytime."   more
 
" Worked very hard, put in the extra hour on packing to ensure out of property on time. Very friendly and helpful movers all of the china glasses and fragile things arrived unbroken - First clas...."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 020 8574 1285.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 90%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 81%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

address 6
Amazing 6
arrived 12
best 17
better 10
boxes 18
brilliant 12
broken 6
care 13
Careful 13
certainly 7
cheerful 13
class 10
collection 6
courteous 30
crew 45
efficient 55
efficiently 12
Excellent 94
extremely 20
fantastic 22
friendly 53
furniture 13
GB 32
good 49
great 39
guys 16
happy 26
hard 29
helpful 78
highly 21
impressed 20
Liners 89
movers 14
packed 15
packing 29
pleased 21
polite 48
professional 58
Really 21
recommend 47
removal 48
satisfied 11
service 110
storage 16
stress 15
stressful 11
team 60
Thank 22
working 11
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Sep 2017
Recommended by customer in EL4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move within apartment block which was part of a sale and purchase so had deadlines to be at before we got unload in new apartment.
 
Cost: £1400

"On the day
* very professional and organised team.
*Team leader ensured I had all key documents and belongings set a side. ( passport, handbag, phone,charger etc).
*All work was co-ordinated in good human and quickly, team follows direction of leader without challenge.
Prior to day
*Office and estimator very helpful and demonstrated experience. "
 
 
 
 
Team:
Jack Dan
 
 
 


Review 21 Sep 2017
Recommended by customer in GU18
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.3469, -0.6732
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All we can say is a fantastic service from first phone call till we said good bye to team a company they puts customer first. A wonderful move.
 

"We fill the office staff kept us up to date all that time and nothing was to much for them they listed putting customer first. The team Martin and Kris have it there all 150%. They should be rewarded for the way the represent there company hard working from AM & PM laughing with us all the time and smile from ear to ear. They are the best that's for sure. Could not ask for anything better.
"
 
 
 
 
Team:
Martin Kris
 
 
 


Review 14 Sep 2017
Recommended by customer in BS16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4866, -2.5154
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Crew on time both addresses. Very quick in loading.
 
Cost: £1800

"Cannot find fault. With anything. Would have this company anytime."
 
 
 
 
 
 


Review 11 Sep 2017
Recommended by customer in SY15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
52.5484, -3.2139
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Volume of goods to be packed and loaded in the time frame. Some very fragile china glass
Narrow access roads to new house.
 
Cost: £4000

"Worked very hard, put in the extra hour on packing to ensure out of property on time.

Very friendly and helpful movers all of the china glasses and fragile things arrived unbroken -

First class job."
 
 
 
 
Team:
Brain Andrew Alex Scott
 
 
 


Review 6 Sep 2017
Recommended by customer in HR1
52.1475, -2.6664
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
London to Henford.
 
Cost: £2900

"Excellent service.
Team ___ and friendly, best moves we have had, would thoroughly recommend."
 
 
 
 
Team:
Mark Graham And
 
 
 


Review 1 Sep 2017
Recommended by customer in E13
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5271, 0.0321
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The truck broke down on the way to our address. Before that everything ran very smoothly.
 
Cost: £1080

"This was deal with every efficiently. With another truck and people to deal with it promptly.
We were very impressed."
 
 
 
 
Team:
Martin Adrian
 
 
 


Review 31 Aug 2017
Not Recommended by customer in HP22
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.8007, -0.7252
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 1/10
Our property was collected and delivered as agreed
Service 2/10
The staff were presentable punctual and polite
Value 2/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We placed ourselves and required collection and delivery only to our new address 5miles away. We had a visit for a quote where all items were discussed and captured. We had no white goods and wardrobes.
 
Cost: £600

"Removal team were rude and did not introduce themselves . They also seemed oblivious to the earlier visit capturing our home contents and requirements.They left a full wardrobe of clothes despite us being told wardrobe clothing boxes would be provided and we didn't need to pack these. We had to return to the property to collect all these ourselves. Removers did not put enough floor covering down and we had to request more to cover new flooring and carpets we were rudely told that it was " our job" to dismantle the TV from its stand despite being informed this was not necessary for us to do."
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in HR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.1859, -2.8548
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Essex to Herefordshire packing up one and moving in the following day.
Tight access entrance at new home so two smaller vehicles required.
 
Cost: £2600

"Service was excellent, movers very polite and courteous despite extremely bad weather conditions on the moving out day.
Packing done quickly and efficiently and no damage and everything packed onto vans.
Unpacking done equally well and everything in the new home in the right place with no damage to property or walls.
Amazing skills of the movers Damian, Ievan and Ben and amazing driving skills from Damian and Ievan still not sure how they managed to reverse the vans up the drive.
Overall experience was very positive."
 
 
 
 
Team:
Damien Ben Ievan Karol
 
 
 


Review 24 Aug 2017
Recommended by customer in TN22
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.0046, -0.0024
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 24 Aug 2017
Recommended by customer in FK10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.1216, -3.8077
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dubai to Alloa
Tight pack (20' cont)
 

"Attention to detail of local agents crew could have been better.
They missed a cupboard and struggled to complete pack.
"
 
 
 
 
 
 

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