G B Liners

28 Armstrong Way, Great Western Industrial Park
Ealing
Middlesex
UB2 4SD

51.5067, -0.3564

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.4/10
526 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 526 reviews since 2007
 
 
 
Sales & Support 9.1/10 Sales & Support Rating 9.1
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Expert packers."   more
 
" Excellent service."   more
 
" Both teams were polite, friendly and presentable. They worked hard and efficiently in packing and re-assembling. Their quote was very competitive. All timings were met and we were kept informed by hea...."   more
 
" Excellent service from start to finish - quote, lead up and day of. Our 3 removal men were polite, arrived an hour early and and very efficient and organised. Managed a delay at the other end caused b...."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 020 8574 1285.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 81%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

address 6
Amazing 6
arrived 14
best 17
better 11
Boxes 19
brilliant 12
care 15
careful 14
cheerful 13
class 11
courteous 30
crew 45
efficient 59
efficiently 13
Excellent 96
extremely 20
fantastic 22
friendly 55
furniture 13
GB 33
good 51
Great 41
guys 18
happy 27
hard 32
helpful 81
highly 21
impressed 20
Liners 91
movers 14
packed 16
packing 32
pleasant 11
pleased 22
polite 52
professional 61
property 12
really 22
recommend 49
removal 49
removers 11
satisfied 11
service 115
storage 16
stress 16
stressful 11
team 66
Thank 24
working 11
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 Nov 2017
Recommended by customer in W4 5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4940, -0.2770
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3176
 
 
Team:
Martin
 
 
 


Review 21 Nov 2017
Recommended by customer in DT11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.8713, -2.1430
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home move-complex.
 
Cost: £7000

"Expert packers."
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4737, -0.9625
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very well. Only hiccup was my purchase was an hour late and another team care to help - so all sorted very quickly.
 
Cost: £1425

"Excellent service."
 
 
 
 
Team:
Martin Ad
 
 
 


Review 15 Nov 2017
Recommended by customer in TW1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.4583, -0.3392
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard packing, removal, store, deliver, assemble main items, smaller items left boxed.
 
Cost: £4346

"Both teams were polite, friendly and presentable. They worked hard and efficiently in packing and re-assembling. Their quote was very competitive. All timings were met and we were kept informed by head office. "
 
 
 
 
 
 


Review 3 Nov 2017
Recommended by customer in E17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5917, -0.0227
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from West to East London (3 bed to 4 bed terraced).
 
Cost: £960

"Excellent service from start to finish - quote, lead up and day of. Our 3 removal men were polite, arrived an hour early and and very efficient and organised. Managed a delay at the other end caused by lateness of vendors' removers well. "
 
 
 
 
Team:
Terry Martin
 
 
 


Review 2 Nov 2017
Recommended by customer in TF9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9284, -2.4610
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two days packing. 1/2 day drive to new property. Other 1/2 day and 1/2 day to unload.
 

"2 packers arrived at 0830, but we'd already packed our property; so did nothing until lorries arrived at noon. Probably better to have not sent anybody to the property until lorries arrived.
Then a professional emptying of our house, and careful loading onto lorries."
 
 
 
 
 
 


Review 25 Oct 2017
Recommended by customer in SA64
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.9794, -5.0562
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Wonderful team moving us. Would recommend and use you again. Thank you all!"
 
 
 
 
Team:
Tom
 
 
 


Review 23 Oct 2017
Recommended by customer in W4 4
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.4914, -0.2728
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Packing up and removing the stuff from the house was really well done. Every one involved was delightful and efficient - even funny! Thank you."
 
 
 
 
 
 


Review 19 Oct 2017
Recommended by customer in BH16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
50.7359, -2.0379
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My household and personal effects were collected on time on Wednesday 4/10/2017 at 0800 and unloaded on time on Thursday 05/10/2017 at 0830.
 
Cost: £1730

"All aspects of the move were handled in a very professional manner. The area of three men were thrilled at their job and provided a first class service. They worked as a team and met all my expectations during the moving period. I feel qualified to give my opinion as I worked for Air Canada cargo for 25 years."
 
 
 
 
 
 


Review 19 Oct 2017
Recommended by customer in W5 3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.5055, -0.2972
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 

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