G B Liners

28 Armstrong Way, Great Western Industrial Park
Ealing
Middlesex
UB2 4SD

51.5067, -0.3564

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.4/10
536 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 536 reviews since 2007
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Plus storage."   more
 
" Extremely satisfied with GB liners service. Very helpful and careful with our belongings. Very professional and courteous staff. Punctual, efficient and generally very pleased with the service provide...."   more
 
" Very helpful staff, very efficiently done. Very pleased with the job."   more
 
" Excellent service. I was delighted with how smoothly it all went. The teams were very organised, polite and did a great job of packing very efficiently. The move in like wise Kris did a very good job ...."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 020 8574 1285.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 82%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

address 6
arrived 14
Best 18
better 11
Boxes 19
brilliant 12
care 15
careful 15
cheerful 13
class 11
courteous 31
crew 45
Delivery 11
efficient 61
efficiently 15
Excellent 98
Extremely 21
Fantastic 22
Friendly 56
furniture 13
GB 35
good 54
great 42
guys 18
happy 27
hard 33
helpful 84
highly 21
impressed 20
liners 94
movers 14
packed 17
packing 34
pleasant 11
pleased 24
polite 54
professional 62
property 12
Really 22
recommend 51
removal 49
removers 11
satisfied 13
service 118
storage 17
stress 16
stressful 11
team 67
Thank 25
working 12
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Feb 2018
Recommended by customer in W6 9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.4845, -0.2250
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat contents were.
Packed and taken into storage for two-three months to make way for building work on property.
 
Cost: £834

"Plus storage."
 
 
 
 
Team:
Janusz Lorenz Ryan
 
 
 


Review 12 Jan 2018
Recommended by customer in RG14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.3769, -1.3461
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was in two stages. At first our belongings were mainly put into storage but about 1/4 were delivered to our daughters address where we would be staying. Later after we had found a property to buy, the items were delivered from storage and at the same time collected and delivered from our daughters address.
 
Cost: £1500

"Extremely satisfied with GB liners service. Very helpful and careful with our belongings. Very professional and courteous staff. Punctual, efficient and generally very pleased with the service provided. "
 
 
 
 
 
 


Review 19 Dec 2017
Recommended by customer in SN16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6047, -1.9489
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved everything in my house - packed all up in one day and delivered the next.
 
Cost: £1500

"Very helpful staff, very efficiently done. Very pleased with the job."
 
 
 
 
 
 


Review 15 Dec 2017
Recommended by customer in TW9
51.4633, -0.2892
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Chiswick into storage and from storage to Richmond. One very heavy piece of furniture and sculpture art work. Needed to be brought in through the back. Handled with great care.
 
Cost: £1870

"Excellent service. I was delighted with how smoothly it all went. The teams were very organised, polite and did a great job of packing very efficiently. The move in like wise Kris did a very good job indeed. "
 
 
 
 
Team:
Kris Carol
 
 
 


Review 15 Dec 2017
Recommended by customer in W7 3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5095, -0.3405
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into storage and then from storage to property. Late start on move from storage presented challenges due to short day light hours.
 
Cost: £25005

"Very good sales person. Best offering regarding offer to do partial pack. Friendly, efficient and hard working crews."
 
 
 
 
 
 


Review 12 Dec 2017
Recommended by customer in TW11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.4311, -0.3266
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard UK move within Teddington.
 
Cost: £990

"Satisfied with service."
 
 
 
 
 
 


Review 12 Dec 2017
Recommended by customer in HP8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.6661, -0.5626
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal men were excellent service was always with a smile and utmost efficiency.
 

"Would recommend G B Liners 100%."
 
 
 
 
 
 


Review 28 Nov 2017
Recommended by customer in OX28
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.7786, -1.5105
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1st floor two bedroom flat - no lift, to 2nd floor with lift - 60 miles away.

Two days.
 
Cost: £1800

"Keen polite, knowledgeable, well trained and well led team.

Estimated 8 hour pack. Did it in 4.5 hours but not rushed. Answered all questions. Delivery as good. Excellent experience. Thank you. "
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in BS40
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.3656, -2.6106
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed house move from Kingston to Bristol. Spiral staircase.
 
Cost: £2200
 
 
Team:
Adam Gary
 
 
 


Review 24 Nov 2017
Recommended by customer in RG29
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.2575, -0.9285
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move 1. Kew to Twickenham
Move 2. Kew to Storage
Move 3. Twikenham to Odiham
Move 4. Self-storage to Odiham
Move 5. Storage to Odiham.
So, not straight-forward but all handled with great competency.
 
Cost: £2500

"I will recommend GB liners without hesitation to anyone moving home.
Prompt,courteous,competent,professional and good-natured through out very helpful too with additional small tasks to help me."
 
 
 
 
 
 

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