G B Liners

28 Armstrong Way, Great Western Industrial Park
Ealing
Middlesex
UB2 4SD

51.5067, -0.3564

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.4/10
550 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 550 reviews since 2007
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This was just a delivery 2 pieces of furniture from that stored with GB Liners. My experience of this firm is that they have high professional standards."   more
 
" Their competence (the crew) removed the the stress from removal day. An excellent firm to deal with."   more
 
" The Polish team were exceptional. They worked extremely hard, were courteous, patient and have them helpful. A truly excellent service."   more
 
" The crew we had were very good. Polite, worked hard and were careful in their packing and moving."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 020 8574 1285.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 82%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 14
Best 18
better 11
Boxes 19
brilliant 13
care 15
careful 16
cheerful 13
class 11
courteous 32
crew 46
delivery 12
efficient 62
efficiently 15
excellent 100
experience 11
extremely 22
fantastic 23
friendly 58
furniture 14
GB 36
good 55
great 42
guys 20
happy 27
hard 36
helpful 86
highly 21
impressed 20
Liners 95
movers 14
moves 11
outstanding 11
packed 17
packing 35
pleasant 11
pleased 25
polite 56
professional 67
property 12
really 22
recommend 51
removal 50
removers 11
satisfied 13
service 119
storage 19
stress 17
team 68
thank 25
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Apr 2018
Recommended by customer in TW7
51.4745, -0.3427
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packed our old home and moved us to the new home, on time and hassle free.
 
Cost: £1560
 
 
 
 


Review 18 Apr 2018
Recommended by customer in SW17
51.4387, -0.1587
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"This was just a delivery 2 pieces of furniture from that stored with GB Liners.
My experience of this firm is that they have high professional standards."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in BR2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.3835, 0.0117
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The crew were professional and competent.
 
Cost: £2048

"Their competence (the crew) removed the the stress from removal day.
An excellent firm to deal with."
 
 
 
 
 
 


Review 13 Apr 2018
Recommended by customer in KT10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.3638, -0.3767
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from East Sheen to Esher.
2 lorries packing over 3 days.
Unpacking over 2 day.
 
Cost: £5760

"The Polish team were exceptional.
They worked extremely hard, were courteous, patient and have them helpful.
A truly excellent service."
 
 
 
 
Team:
Jack Sergei Peter Patrick
 
 
 


Review 10 Apr 2018
Recommended by customer in BS31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4001, -2.5136
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a home of 20 years to a rental property whilst we buy a new home.
Boxes marked up for out houses, long term store rooms 1, 2 and 3, bedrooms A, B and C and bathrooms X and Y as well as the usual mark ups for rooms and wheather furniture is to be reassembled.
All was marked clearly grand piano moved with car.
 
Cost: £7750

"The crew we had were very good.
Polite, worked hard and were careful in their packing and moving."
 
 
 
 
Team:
Neil Terry Lewis Chris
 
 
 


Review 3 Apr 2018
Recommended by customer in E8 4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.5379, -0.0647
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing entire house to storage.
Drawers packed up, art and furniture.
 
Cost: £639

"The guys were incredibly professional, efficient and swift."
 
 
 
 
 
 


Review 23 Mar 2018
Recommended by customer in SW14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.4615, -0.2722
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of various items into storage garage.
 
Cost: £360

"The two guys who cause and helped me move some items into storage were brilliant. Focused, polite, hard working.
Very pleased."
 
 
 
 
Team:
Steve
 
 
 


Review 20 Mar 2018
Recommended by customer in G42
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.8350, -4.2684
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance, between UK cities, by road.
 
Cost: £1368

"A fantastic, confidence inspiring experience that helped take the pressure off relocating to another city."
 
 
 
 
 
 


Review 15 Mar 2018
Recommended by customer in HR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.8570, -2.5990
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One table.
 
Cost: £250

"All fine."
 
 
 
 
 
 


Review 15 Mar 2018
Recommended by customer in TW11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.4201, -0.3095
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part load move from Copenhagen to London.
 
Cost: £890

"Everything went to plan, in a very professional way."
 
 
 
 
Team:
Adam Jack
 
 
 


Review 8 Mar 2018
Recommended by customer in SA67
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7939, -4.7442
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
GBL collected from our home and from our own storage on same day - no problem for them furniture in storage had to be extended with no completion date confirmed until late on again no problem.
 
Cost: £2000

"Very Friendly yet professional firm. About cost Exclude storage."
 
 
 
 
 
 


Review 27 Feb 2018
Recommended by customer in W4 1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5032, -0.2577
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rather not say.
 

"Your staff were helpful and respectful throughout the move."
 
 
 
 
 
 


Review 27 Feb 2018
Recommended by customer in B71
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.548022, -1.980786
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed London flat to house in Birmingham. Pack and move.
 
Cost: £1500

"Absolutely outstanding from the guy who come to give estimate to moves, all where professional yet friendly. 10/10."
 
 
 
 
Team:
Adrian Martin James
 
 
 


Review 27 Feb 2018
Recommended by customer in MK11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
52.0517, -0.8507
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly both into and out of storage.
 

"Definitely went well and I would use you again."
 
 
 
 
 
 


Review 8 Feb 2018
Recommended by customer in W6 9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.4845, -0.2250
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat contents were.
Packed and taken into storage for two-three months to make way for building work on property.
 
Cost: £834

"Plus storage."
 
 
 
 
Team:
Janusz Lorenz Ryan
 
 
 


Review 12 Jan 2018
Recommended by customer in RG14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.3769, -1.3461
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was in two stages. At first our belongings were mainly put into storage but about 1/4 were delivered to our daughters address where we would be staying. Later after we had found a property to buy, the items were delivered from storage and at the same time collected and delivered from our daughters address.
 
Cost: £1500

"Extremely satisfied with GB liners service. Very helpful and careful with our belongings. Very professional and courteous staff. Punctual, efficient and generally very pleased with the service provided. "
 
 
 
 
 
 


Review 19 Dec 2017
Recommended by customer in SN16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6047, -1.9489
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved everything in my house - packed all up in one day and delivered the next.
 
Cost: £1500

"Very helpful staff, very efficiently done. Very pleased with the job."
 
 
 
 
 
 


Review 15 Dec 2017
Recommended by customer in TW9
51.4633, -0.2892
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Chiswick into storage and from storage to Richmond. One very heavy piece of furniture and sculpture art work. Needed to be brought in through the back. Handled with great care.
 
Cost: £1870

"Excellent service. I was delighted with how smoothly it all went. The teams were very organised, polite and did a great job of packing very efficiently. The move in like wise Kris did a very good job indeed. "
 
 
 
 
Team:
Kris Carol
 
 
 


Review 15 Dec 2017
Recommended by customer in W7 3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5095, -0.3405
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into storage and then from storage to property. Late start on move from storage presented challenges due to short day light hours.
 
Cost: £25005

"Very good sales person. Best offering regarding offer to do partial pack. Friendly, efficient and hard working crews."
 
 
 
 
 
 


Review 12 Dec 2017
Recommended by customer in TW11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.4311, -0.3266
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard UK move within Teddington.
 
Cost: £990

"Satisfied with service."
 
 
 
 
 
 

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