Glasgow Removals

192 Swanston Street
Glasgow
Scotland
G40 4HW

55.8380, -4.2203

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
19 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 19 reviews since 2015
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 10/10 Packing & Handling Rating 10.0
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very professional, courteous and helpful from the first phone call through to moving day. Approachable and very quick to respond to any queries. Guys turned up promptly and were very experienced in th...."   more
 
" I thought this was going to be a problem, trying to arrange a removal from the other side of the world. Not so. George Neil was excellent and kept me informed throughout the whole process with updates...."   more
 
" the movers were careful and considerate to the property and very helpful taking great care with delicate items. Very pleased with the service and especially they removal guys who were excellent. E...."   more
 
" Excellent service, the best I have had in my life by far. Extremely polite and professional staff. Very easy to work with, reasonable prices and great communication. The particular advantages are the ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 89%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 95%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 95%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
Approachable 2
care 2
courteous 5
excellent 5
experience 3
Extremely 2
family 2
friendly 2
friends 2
George 3
Glasgow 5
great 3
Guys 3
helpful 5
Highly 4
outstanding 2
pleased 2
polite 4
prices 2
professional 6
property 2
queries 2
recommend 7
recommended 3
removal 7
Removals 4
service 9
stress 2
taking 2
thank 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Review 8 Nov 2018
Recommended by customer in G20
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.8789, -4.2770
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First floor flat (large 1 bed) to new second floor flat (standard 2 bed)
 
Cost: £650
 

"Very professional, courteous and helpful from the first phone call through to moving day. Approachable and very quick to respond to any queries. Guys turned up promptly and were very experienced in their trade. Everything was moved safely and without any damage, even large bulky items which were difficult to carry and manoeuvre. Highly recommended."
 
 
 
 


Review 5 Sep 2018
Recommended by customer in 7430
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I Live in New Zealand and needed to arrange a move for my 90 year old mother who was living in Glasgow. This had to be done by me over the internet.

"I thought this was going to be a problem, trying to arrange a removal from the other side of the world. Not so. George Neil was excellent and kept me informed throughout the whole process with updates and prompt replies to any queries that I had.
The crew who visited my mother's house to pack the day before the move were excellent and my mother stated they were very polite and courteous.
Cannot fault this company and would recommend them to all looking for a professional removal company in that area."
 
 
Team:
George Neil. (Do not know the names of the actual crew.)
 
 
 


Review 13 Aug 2018
Recommended by customer in G82

 I'm: Male 

55.9418, -4.5450
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 4 bedroom detached to a mid terrace cottage where space was a premium,
 
Cost: £750
 

" the movers were careful and considerate to the property and very helpful taking great care with delicate items. Very pleased with the service and especially they removal guys who were excellent.

Every aspect of the move was first class right from the very begining. George in sales is down to earth an approachable and clearly knows his business, no hard sales. As for the removal guys they really were a pleasure to deal with, professional , polite and courteous but wuth a bit of light banter as well taking the stress out of the move."
 
 
Team:
George and the removal guys
 
 
 


Review 10 Jul 2018
Recommended by customer in G3 8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.8581, -4.2789
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
removal and storage
 
Cost: £790
 

"Excellent service, the best I have had in my life by far. Extremely polite and professional staff. Very easy to work with, reasonable prices and great communication. The particular advantages are the extra care in packing items and the stress-free experience. Highly recommended!"
 
 
 
 


Review 28 May 2018
Recommended by customer in ML5
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.8526, -4.0132
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bed semi into a 4 bed detached home - with lots of bags and boxes which had come from the loft, as well as the usual heavy items.
 
Cost: £420
 

"I just wanted to take the time to say a massive thank you to all of the employees at Glasgow Removals. The men who helped us to move, just over a week ago now, were outstanding. They put us at ease, made everything seem effortless and went above and beyond anything I would ever have expected.


We genuinely could not have done it without them and I have since told everyone I meet that they were worth their weight in gold. Thank you again and I know for a fact that if we ever move again, yours is the only company I would consider.

"
 
 
 
 


Review 7 Feb 2018
Recommended by customer in IV10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
57.5796, -4.1430
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Motherwell to Inverness with packing service.

"From start to finish the service and proffesional standard of this company was exemplary. They were also the cheapest. Not one single item was broken or damaged. The guys were lovely and friendly. I would absolutely recommend the Glasgow Removal company."
 
 
Team:
George came to do the quote, sorry can't remember Im useless with names.
 
 
 


Review 21 Nov 2017
Recommended by customer in G61
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9076, -4.3451
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal
 
Cost: £595
 

"Was recommended by a friend and I Would highly recommend to others, excellent service"
 
 
 
 


Review 11 Sep 2017
Recommended by customer in ml9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.6896, -3.9868
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move from 3 x bedroom bungalow to 4 x bedroom house, also contents of garage and dismantled 8ft x 6ft garden shed
 
Cost: £445
 

"We were extremely pleased by the professional manner in which Glasgow Removals office staff and the personnel who carried out our recent removal. We received a telephone call on day of removal to advise us that there vehicle was on it's way. When it arrived the driver and two porters then took over everything .organising room by room removal until house and garage completely empty. They them proceeded to new property and in reverse order refill house and garage. My total participation was to direct which room to deposit furniture into. The total experience was stress free for us and would have no hesitation to recommend Glasgow Removals to all my family and friends."
 
 
Team:
craig / stephen /james
 
 
 


Review 20 Jun 2017
Recommended by customer in KA28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.7556, -4.9188
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our home move involved travelling from the mainland on a CalMac ferry.
 
Cost: £1295
 

"Absolutely outstanding service from Glasgow Removals. George and his boys made the whole experience of moving house so bearable with their attention to detail and good humour throughout. The job was done efficiently and in good time and it was cost effective as we had been quoted higher prices. Taking all of this into consideration I would highly recommend the Glasgow Removals to anyone wishing to move home."
 
 
Team:
George Neil
 
 
 


Review 4 Oct 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Fantastic service from initial contact to removal day"
 
 
 
 


Review 8 Jul 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 27 May 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Excellent service. Staff were on time (at the earliest time suggested), despite and hour and a half drive to the removal site. The staff were friendly, courteous and helpful."
 
 
 
 


Review 12 Apr 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 12 Apr 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"The removal men were polite and helpful, couldn't have asked for a better service"
 
 
 
 


Review 22 Mar 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"My move from Bersden to Newton means went smoothly, I would recommend Glasgow Removals to friends and family!"
 
 
 
 


Review 9 Feb 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 8 Feb 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"The staff who carried out the move were courteous, helpful and professional."
 
 
 
 


Review 25 Jan 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Was a great service, would recommend to anyone."
 
 
 
 


Review 14 Dec 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 

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