Dominic & Son Removals & Storage

Unit 6, Grange Park Industrial Estate, Rawcliffe Road
Goole
North Humberside
DN14 6TY

53.7040, -0.8873

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.9/10
130 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 130 reviews since 2009
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service from start to the finish of my move. Everything was put were we requested it to go. Would recommend to anyone."   more
 
" This was an excellent experience at a very stressful time. Steve and his team exuded calm and confidence during the whole 2.5 day process it took to move us. The packing service is well worth the ...."   more
 
" The staff were polite, smart, caring and considerate in all aspects of their work. A company I would certainly recommend. Their patience took all the stress from ourselves in what was a pleasant move ...."   more
 
" Extremely efficient packing and moving service. Helpful and professional staff who made the whole process extremely easy and efficient which was greatly appreciated as we had a 3 week old baby. All go...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 100%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 99%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 98%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 98%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 99%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 98%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
absolute 3
advice 6
arrived 5
aspects 3
belongings 6
brilliant 7
Care 9
certainly 7
courteous 10
damage 6
definitely 17
Dominic 31
easy 6
efficient 17
Excellent 27
Extremely 13
fantastic 8
finish 6
free 11
friendly 17
furniture 7
good 8
Great 18
guys 6
hard 12
helpful 13
highly 12
packing 9
people 6
polite 17
possessions 6
process 6
professional 35
property 8
quote 6
recommend 43
removal 21
service 54
Steve 21
stress 16
stressful 20
team 29
Thank 18
Thanks 15
Tim 9
totally 7
trouble 17
van 6
Wayne 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Jul 2017
Recommended by customer in Dn14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.6892, -0.9618
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bedroom property into a bungalow

"Excellent service from start to the finish of my move. Everything was put were we requested it to go. Would recommend to anyone."
 
 
Team:
Stephen and his team
 
 
 


Review 5 Jul 2017
Recommended by customer in LS25
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.7631, -1.2377
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved within the same village but due to access issues with our new house we had to use the vans and prioritise the packing / unpacking while the non-essentials were stored in the removal lorry at their base overnight so one big jigsaw to get everything moved in the right order over a 3 day period.
 
Cost: £2500
 

"This was an excellent experience at a very stressful time. Steve and his team exuded calm and confidence during the whole 2.5 day process it took to move us.

The packing service is well worth the money - don't even think about it if you are debating it - they know what they are doing and get on and do it very calmly - no stress or panicking.

Nothing was too much trouble for them and their professionalism shone through - they ensured everything was where we wanted it and no problem when we changed our mind. They sorted the plumbing in of the washing machine and spent time sorting the vent on the tumble dryer.

Their timings were spot on in terms of packing and delivery of all of our belongings.

I very rarely give 10/10s but could not fault the whole process including Elsa who kept me upto date in their office with their bookings as our exchange/completion date kept moving."
 
 
Team:
Steve, Tony and Ben
 
 
 


Review 3 Jul 2017
Recommended by customer in NG12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9008, -1.1043
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A stressfree day. The staff were patient,considerate, understanding. Prompt, careful and very helpfull.

"The staff were polite, smart, caring and considerate in all aspects of their work. A company I would certainly recommend. Their patience took all the stress from ourselves in what was a pleasant move with no problems. Their time keeping was excellent. A first class job. Price reasonable and on par with other quotes. Everything was explained.10/10 Many thanks"
 
 
Team:
Steve Dominic and team
 
 
 


Review 30 Jun 2017
Recommended by customer in YO23
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.9130, -1.0938
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2 bedroom city centre property to a 5 bedroom edge of village property. We had a 3 week old baby, large dog and extremely narrow streets at our existing property. We had a full packing and moving service.
 
Cost: £2000
 

"Extremely efficient packing and moving service. Helpful and professional staff who made the whole process extremely easy and efficient which was greatly appreciated as we had a 3 week old baby. All goods were well packed, de assembled, moved and reassembled in the rooms of our choice at our new home. We wouldn't hesitate to recommend Steve Dominic and his team and if we were ever to move again we would use them."
 
 
Team:
Steven Dominic & Elsa (office only)
 
 
 


Review 30 Jun 2017
Recommended by customer in DN14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
53.6964, -0.7861
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A stress free move in one day. with experienced management
 
Cost: £1
 

"From our first contact with Mr Dominic the whole move/procedure went as planned. The guys were prompt and polite and took care with our belongings. Which included dismantling and re-assembling furniture. Care and consideration was also taken incovering carpets and protection of furniture.

Would deffinately reccomend them to any one moving for a stress free/smooth move.

:-)"
 
 
 
 


Review 30 Jun 2017
Recommended by customer in YO8
 My Age: 50 - 59 
 I'm: Female 

53.7905, -1.0764
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3-bedroom house to a house 10 or so miles away.
 
Cost: £700
 

"I cannot fault Dominic and Son in any way. The service was ultra professional, the staff were efficient and extremely courteous. The way they handled the move was perfect and reduced the stress of the situation enormously. I wouldn't hesitate to recommend them to anyone else."
 
 
 
 


Review 25 Jun 2017
Recommended by customer in YO19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
53.9667, -0.9728
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move within our village, some 500 metres but with two van loads

"Because of legal delays we only got confirmation of a moving date around a week before the day. Dominic and Sons were able to offer us a removal service but not a a packing service at such short notice. However they were extremely helpful with advice, provision of materials etc. On the day itself the team, including the owner, worked hard and long to make the move a success."
 
 
 
 


Review 30 Jan 2017
Recommended by customer in DN14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.6716, -1.0727
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oak View Pinfold Lane Pollington

"A delightful team who were friendly and extremely professional. Hardworking from start to finish. I couldn't believe how "stress" free it was for us as a family. I have no hesitation in recommending them. Thank you for such a fantastic job."
 
 
 
 


Review 28 Dec 2016
Recommended by customer in YO26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.0552, -1.3289
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Doncaster to York mid November,Steve Dominic and team were first class ,from start to finish.At our old property carpets were covered ,no mess was caused .First job at our new property was to cover carpets before bringing in furniture. Each member of the team were professional,friendly and helpful.If anyone is moving home do not look any further.If the sevice is absolutely first class I do not bother to give praise but this company thoroughly deserve the highest praise . Stewart&Jane
 
Cost: £1100
 

"Steve Dominic and team made the move stress free ,all aspects of the move were covered ,punctual ,friendly,courteous,knowledgeable ,I could carry on ,I could not fault anything .All I can do is do other people a great service by recommending this company.
It is very rare I give praise ,this company are outstanding ."
 
 
 
 


Review 3 Dec 2016
Recommended by customer in YO8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.7632, -0.9790
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Move from a 3 bedroom, 3 storey semi detached house, within a 10 mile radius to 5 bed detached house.
 
Cost: £1000
 

"We contacted Dominic and son for a quote and the response was quick arranging a survey within the week at a convenient time. The survey was professional and very accurate and honest about the service and price.

As they are a BAR standard remover, you are paying for peace of mind for the device and professionalism, which is reflected in the price. I firmly believe you get what you pay for, and if you are trusting someone with ALL your possessions you need to feel confident they will take care of you items.

Moving day was stress free, as the team turned up early, with carpet protectors and started as soon as the van was ready for loading. Even an angry neighbour situation was diffused by them and the vans were loaded on schedule.

Moving into the new house was again painless as we had labelled all items, so the team didn't need to keep asking where items were going and we were completed by early evening.

I would definitely recommend Dominic and Son to anyone."
 
 
Team:
Dominic and son
 
 
 

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