Rocket Removals

The Old Station, Nidd
Harrogate
North Yorkshire
HG3 3BG

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Rocket Removals 9.7/100
84 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 84 reviews since 2017
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Paul, Mike, Brad, Steve were all excellent. I arranged packing service and removal at very short notice (arranged on Friday and moved on Monday!) due to delays down the purchase chain. The guys were ...."   more
 
" The company managed to squeeze our packing and move into a very busy schedule. They were they only ones who offered to to this. This saved the day, The packing and move went very smoothly and the peop...."   more
 
" Excellent service throughout from Rocket Removals. Very well organized good communication. Staff very polite and helpful. Would highly recommend."   more
 
" Kevin, Mike, and Daniel were excellent filled you with confidence. The move went very smoothly - finished by 4 PM Would use them again. "   more
 
 
About Us

For your assurance, Rocket Removals is a member of the British Association of Removers (BAR) and is approved by the Trading Standards Institute (TSI). The company was established in 2008 and now provides a wide range of local, national and international moving and storage services for homes and businesses; Home Removals, Business Relocations, Exhibitions, Container Storage, Self Storage, Archiving, Packing Service, Packing Materials Supply.

The company holds an International Operator Licence, has a comprehensive fleet of removals vehicles, from 3.5 tonnes to 18 tonnes, and a dedicated, trained and experienced workforce. Fully insured for goods in transit and in storage. See website for terms and conditions.
     
Customer Reviews
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Review 18 Jul 2022
Recommended by customer in HG3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
packing service and move out of 5-bed house into storage plus few items to short term rental and back out of storage to new property.
All was arranged at very short notice.
 

"Paul, Mike, Brad, Steve were all excellent. I arranged packing service and removal at very short notice (arranged on Friday and moved on Monday!) due to delays down the purchase chain.
The guys were exceptionally quick, thorough, pleasant, and helpful.
We had no damage to any of our possessions both in and out of storage.
The only two things I would say that could be improved on are
1) Using wardrobe boxes for clothes instead of standard tall box
2) Packing artwork to avoid risking damage.
Overall extremely happy with the service."
 
 
 
 
Team:
Paul Mike
 
 
 

Review 22 Jan 2022
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from large 5-bedroom Victorian house to 1970's 4-bedroom house - downsized. One side of town to the other.
 

"The company managed to squeeze our packing and move into a very busy schedule. They were they only ones who offered to to this. This saved the day, The packing and move went very smoothly and the people were very friendly and efficient. "
 
 
 
 
Team:
Mike
 
 
 

Review 15 Oct 2021
Recommended by customer in HG2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent service throughout from Rocket Removals.
Very well organized good communication.
Staff very polite and helpful.
Would highly recommend."
 
 
 
 
 
 

Review 14 Sep 2021
Recommended by customer in HG2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A remove from one side of the park to the other! Had to dismantle a table from Venice - put back together as it was! Could not fault the team.
 

"Kevin, Mike, and Daniel were excellent filled you with confidence. The move went very smoothly - finished by 4 PM
Would use them again.
"
 
 
 
 
Team:
Kevin Michael Daniel
 
 
 

Review 19 Jul 2021
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
An extremely large move with lots of valuables and lots of outside furniture.
 

"Rocket Removals were fantastic from the first consultation with Paul (who managed to fit me in at the busiest period possible) right to the last box being delivered the team were just amazing. I have to give a big mention to Martin who co-ordinated everything. He is such a great guy.
Thanks Rocket Removals

"
 
 
 
 
Team:
Martin
 
 
 

Review 5 Jul 2021
Recommended by customer in HG1
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4-bedroom terrace with no allocated parking to 3-bedroom semi with driveway sold house was over four floors with tight, steep staircases and basement.
 

"Team was brilliant, cleared the house in four hours, filled the new house in three hours put items where instructed, packed two vans to perfection. Only one item was broken in the move, a vase badly packed by the owner.
All friendly, helpful, nothing was too much bother"
 
 
 
 
Team:
Kev Dan Tom Scott
 
 
 

Review 2 Jul 2021
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was made in very difficult circumstances and the vans packed with complex; doubtful, long wait before unloading allowed, men worked into evening.
 

"Team did packing and removal.
Always courteous and considerate.
Lots of good humour."
 
 
 
 
 
 

Review 22 Jun 2021
Recommended by customer in LS22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Great company to me. Very helpful and pleasant removal men"
 
 
 
 
 
 

Review 1 Jun 2021
Recommended by customer in HG1
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was over three floors and a cellar, which entailed a lot of stair work.
 

"The moving team were efficient, helpful and cheerful. They took care around my disabled husband. They arrived at the time they said they would and started packing straight away."
 
 
 
 
Team:
Scott Tom Steve
 
 
 

Review 20 May 2021
Recommended by customer in DD23
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
moved from 3-storey house to Bran in middle of Dales.
Everything handled with ease - even the local sheep!
 

"Very punctual hard working got the job done with no problems.
Professionally managed at both ends of move will def recommend and use again."
 
 
 
 
 
 

Review 25 Apr 2021
Recommended by customer in HG2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
We had a three-week-old baby, the movers were so helpful in checking we had everything we needed set aside and making sure we had easy access to baby bits the other end.
 

"I was so impressed by the friendliness efficiency and flexibility of the service.
I would highly recommend them and would not use anyone else if we were to move again.
They made the whole process stress-free and an exciting day!"
 
 
 
 
 
 

Review 19 Apr 2021
Recommended by customer in HG1
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was straightforward, moving from one part of town to another. However, the removal team had to wait for six hours before the key to the new house was made available.
 

"Extremely efficient removal team. No damages very friendly and helpful. Worked at a fast pace, whilst taking court with the belongings.
Prompt and efficient response to queries prior to the move. Reasonable price.
All in all, a good experience."
 
 
 
 
 
 

Review 1 Apr 2021
Recommended by customer in HG2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move included carrying all the furniture to the second floor, which was done without any complaint.
 

"The removal men were extremely prompt and efficient."
 
 
 
 
Team:
Kevin Dion
 
 
 

Review 4 Mar 2021
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1 move from a small rural cottage to a larger house in a small town, about four miles away.
 

"All went very well. Packers and removers were polite and helpful. Fragile items were very well packed and there were no losses or breakages. I would highly recommend Rocket Removals. "
 
 
 
 
 
 

Review 26 Feb 2021
Recommended by customer in HG4
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from rural 6-bed house to 3 bed-semi. Good access at both sites, but the team worked really well to get sorted with no delay. They were reassuring about timings and how the process works.
 

"The teams at all times were punctual to the minute, from quote, packing to delivery.
They were polite and efficient and nothing was a problem. I liked the fact that they weren't going to charge "waiting time", which would inevitably have caused anxiety with this moving process."
 
 
 
 
Team:
Paul Scott Shaub Tom
 
 
 

Review 24 Feb 2021
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move (4-bed semi)
Full packing service
 

"Excellent team of movers couldn't have asked for better.
Didn't complete sale/purchase until late afternoon (Fri) but lads stayed to finish unloading and other staff came to help once their jobs had finished - What a team!!!
"
 
 
 
 
Team:
Kev Daniel Deo
 
 
 

Review 22 Feb 2021
Recommended by customer in LS22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From 5 bed house plus cottage, stables and barns including horse and padlock equip and machines and gym equipment.
 

"Excellent all-round service!"
 
 
 
 
 
 

Review 18 Feb 2021
Recommended by customer in HG1
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had to move in 3 stages
 

"We could not fault Rocket removals!"
 
 
 
 
Team:
Dan Kev Paul
 
 
 

Review 28 Jan 2021
Recommended by customer in HG5
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move involved property being split between 3 addresses.

This challenge was managed very well.
 

"All staff from proprietor downwards were extremely helpful and polite.

Would not hesitate in recommending this firm."
 
 
 
 
 
 

Review 18 Dec 2020
Recommended by customer in HG4
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved all house contents frame one house to next, but packing was not included.
 

"The men were very efficient helpful and obliging

We were very pleased with the service and would use them again and not hesitate to recommend them to friends. The cost was very competitive."
 
 
 
 
Team:
Paul
 
 
 
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