G B Liners

Holmer Depositories, Holmer Road
Hereford
Herefordshire
HR4 9RU

52.0677, -2.7236

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
1354 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 1354 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We chose you because you were very efficient. When you moved us from Gloucester to Wales unfortunately, This time it seems some items were not packed in lorry correctly."   more
 
" G B Liners were exceptionally patient in the time of crises and able of re-arrange the move at short notice. Highly recommended."   more
 
" Excellent service. Efficient and stress free process."   more
 
" I would never use any other removal company. GB liners make every effort to help."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01432 272274.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 88%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 93%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 23
access 18
Arrived 27
aspects 16
belongings 19
best 28
better 26
boxes 39
brilliant 34
care 33
careful 38
cheerful 38
courteous 60
crew 56
efficient 159
efficiently 32
excellent 248
experience 33
Extremely 53
fantastic 31
friendly 126
furniture 31
GB 101
good 133
great 66
happy 48
hard 55
helpful 217
Highly 40
impressed 32
Liners 220
packed 36
packing 66
pleasant 52
pleased 51
polite 99
professional 135
quick 30
Really 38
recommend 111
removal 119
satisfied 32
service 259
smoothly 28
stress 31
team 151
thank 67
Thanks 35
trouble 33
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Feb 2018
Recommended by customer in TS8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
54.530989, -1.218248
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 0/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very helpful considering we had to eventually have our furniture put into storage crew who delivered it from needs were extremely helpful unfortunately
some garden ornaments were broken and no body told us except driver who delivered them.
 

"We chose you because you were very efficient.
When you moved us from Gloucester to Wales unfortunately, This time it seems some items were not packed in lorry correctly."
 
 
 
 
 
 


Review 15 Feb 2018
Recommended by customer in NP7
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.8309, -3.0122
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Departure smooth but on arrival at new address occupants had not moved out and our contents had to be unexpectedly stored for 3 days.
 

"G B Liners were exceptionally patient in the time of crises and able of re-arrange the move at short notice.
Highly recommended."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in RH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.0704, -0.5466
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House content to new location.
 
Cost: £2300

"Excellent service.
Efficient and stress free process."
 
 
 
 
 
 


Review 9 Feb 2018
Recommended by customer in GU8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.1590, -0.6480
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was to a property with very narrow entrance, too narrow for vehicle. GB liners dealt with this problem with great professionalism.
 
Cost: £855

"I would never use any other removal company. GB liners make every effort to help."
 
 
 
 
 
 


Review 5 Feb 2018
Recommended by customer in GL20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0064, -2.1123
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrival at move from address was to time, team worked quickly and efficiently. Moving some large bulky furniture through award and challenging areas and spaces.
 

"All round competent, efficient move and would definitely recommend to others. Only downside was we were quoted for disassemble/reassemble but we disassembled some items ourselves.
The team then told us at end of move that they could only reassemble items they had disassembled."
 
 
 
 
Team:
Andy Mitch Jake Graham Ds
 
 
 


Review 1 Feb 2018
Recommended by customer in BS37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.5532, -2.4190
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
At new address, furniture had to be located over 3 floors.
 
Cost: £1907

"Darren and Brian were courteous and very hard working team who made our move go smoothly and seamlessly.
We would thoroughly recommend GB Liners as an efficient, friendly company to employ."
 
 
 
 
Team:
Brian Wallace Daymen Mids
 
 
 


Review 26 Jan 2018
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6315, 1.2746
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cross country move. Drastic downsizing.Extremely challenging packing conditions which were handled successfully.
Even my new neighbors were impressed.
 
Cost: £2200

"An excellent "moving experience".The crew were thoughtful and courteous at all times and made every effort to help me in every aspect."
 
 
 
 
 
 


Review 25 Jan 2018
Recommended by customer in GU52
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.2535, -0.8457
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved over 2 days entailed 2 drops one for myself and some items to my daughter.
 
 
 
 
 


Review 19 Jan 2018
Recommended by customer in SA68
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.7338, -4.7178
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 10 Jan 2018
Recommended by customer in HR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.2712, -2.7405
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went well apart from the weather, but the team all worked well.
 
Cost: £1200
 
 
 
 

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