G B Liners

Holmer Depositories, Holmer Road
Hereford
Herefordshire
HR4 9RU

52.0677, -2.7236

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
1385 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 1385 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was very impressed with the whole team, they were very respectful of my belongings and the condition of the house for the new owner. They worked very hard, took minimal breaks and were polite and c...."   more
 
" Very impressed with the team. Delivery here entailed stairs to 1st floor on a long corridor, all completed successfully."   more
 
" The team were superb. The packing was excellent. The loading and delivery including huge numbers of plants could not have been better. The men hand an excellent attitude, and were fun as well as har...."   more
 
" The removers made a difficult, and potentially dangerous job of packing and loading on large vehicle on a busy road, safe. They were well informed of the situation by the consultant and came suitably...."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01432 272274.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 88%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 93%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 24
arrived 28
best 29
better 28
boxes 39
brilliant 35
care 36
careful 39
cheerful 38
courteous 62
crew 57
definitely 28
Delivery 29
efficient 163
efficiently 32
Excellent 258
experience 34
extremely 54
fantastic 31
friendly 133
furniture 33
GB 103
good 140
great 68
happy 48
hard 59
help 28
helpful 222
Highly 40
impressed 36
Liners 223
packed 36
packing 70
pleasant 53
pleased 53
polite 102
professional 139
quick 31
really 38
recommend 114
removal 125
satisfied 33
service 263
smoothly 29
stress 31
team 162
Thank 68
thanks 35
trouble 36
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 May 2018
Recommended by customer in NP44
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.6428, -3.0620
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocating to a completely new town, the new house was on a very steep incline with limited parking, the hereford team were very professional and respectful at our new neighbor's cars, and made everyone less stressful.
 
Cost: £1140

"I was very impressed with the whole team, they were very respectful of my belongings and the condition of the house for the new owner.
They worked very hard, took minimal breaks and were polite and courteous.
They were very good placing our new furniture in our new house and very quick putting up the beds which was appreciated after a long day."
 
 
 
 
Team:
Brian Scott Shaun Ollie
 
 
 


Review 19 May 2018
Recommended by customer in NE4
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
54.9847, -1.6554
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything went smoothly, delivery to 3 addresses did not cause any problem.
 
Cost: £3150

"Very impressed with the team.
Delivery here entailed stairs to 1st floor on a long corridor, all completed successfully."
 
 
 
 
Team:
Lee Shaun
 
 
 


Review 5 May 2018
Recommended by customer in IP12
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.1196, 1.3340
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The lorries were too large for the approach and they had to await delivery of boards.
 
Cost: £7000

"The team were superb.
The packing was excellent.
The loading and delivery including huge numbers of plants could not have been better. The men hand an excellent attitude, and were fun as well as hard working."
 
 
 
 
Team:
Sean Martin Paul Clayton
 
 
 


Review 5 May 2018
Recommended by customer in GL54
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.9552, -1.9694
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Team worked very hard completing packing and loading in a day.
Challenges: Steps to road. Busy road with double white lines and on a bend.
Removers brought good warning signs and made sure area was safe.
 
Cost: £1320

"The removers made a difficult, and potentially dangerous job of packing and loading on large vehicle on a busy road, safe.
They were well informed of the situation by the consultant and came suitably prepared.
A leading removal company I asked to quote thought the road was far too dangerous to park a vehicle at the property.
They would park further away and use a "shuttle" vehicle.
The quote over 1000 more!"
 
 
 
 
Team:
Brian Vallance Alex Butt
 
 
 


Review 4 May 2018
Recommended by customer in HR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.0158, -2.6559
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of our furniture and household goods from old address to new.
 
Cost: £3024

"Excellent, professional, efficient and friendly service from the whole team from initial adviser visit, through admin and to the move itself. Would certainly recommended GB Liners!"
 
 
 
 
Team:
Mitch Martin Lee Duane Sc
 
 
 


Review 30 Apr 2018
Recommended by customer in HR4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.0677, -2.7349
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 1st floor flat with steep steps to house.
 

"Excellent, friendly, helpful and efficient team.
Wouldn't hesitate to use G B Liners again."
 
 
 
 
Team:
Damyon Duane
 
 
 


Review 20 Apr 2018
Recommended by customer in TA19
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.9266, -2.9189
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The move went well! Recommended by family member."
 
 
 
 
Team:
Ieuan Duan
 
 
 


Review 20 Apr 2018
Recommended by customer in CW4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
53.2014, -2.3605
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. 2 floor flat.
2. Stables.
3. House.
 
Cost: £2220

"Work in bungalow very good. Work in flat superb also stables and my daughter's house. The men were friendly and extremely helpful. Have used your firm many times in the past.
"
 
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in LD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.3042, -3.1429
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly and the removal team were friendly, efficient and helpful.
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in HX7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
53.7323, -1.9886
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move of a 3 bed house contents, into storage for 3 months, then delivery from South Wales to Yorkshire.
 
Cost: £3000

"Lynn was very helpful throughout all the changes to our circumstances.
Both move teams were efficient, polite and hard working.
Very pleased with the company."
 
 
 
 
Team:
Lynn
 
 
 


Review 18 Apr 2018
Recommended by customer in TF1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.7080, -2.5118
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Good teal all ways on time.
Total satisfaction."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in HR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.0604, -2.7215
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal men arrived exactly on the time I was given.
They packed extremely efficiently and made some I had a chair to sit on all the times as I'm a pensioner.
I was given the option of an earlier unloading which I accepted as this was to my advantage.
 
Cost: £855

"I would recommend this company to other people.
The men were very courteous and handled everything with care.
It went so smoothly that it took all the worry out of my hands.
I particularly appreciated that they didn't have a radio on and each member of the team had his own part to play."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in WV16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.4547, -2.3943
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from a 3 bed house end of Cul-De-Sac to a 2 bed bungalow in a small village.
 
Cost: £1038

"The team arrived to time and quickly got on with loading van.
On arrival at our new home they were very patient as we had to get keys.
They unloaded and placed items where we wanted a great team and a good job well done."
 
 
 
 
Team:
Grant Alex John
 
 
 


Review 16 Apr 2018
Recommended by customer in LE15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
52.6633, -0.7334
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contents of 2 x 20 foot shipping containers moved from Hertfordshire to house in Rutland.
 
Cost: £1300

"Competitive quote and price, punctual, careful and friendly service across the whole process.
I.e. Initial quote, admin office and removal operatives."
 
 
 
 
Team:
Paul Olly
 
 
 


Review 13 Apr 2018
Recommended by customer in WR7
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.1944, -1.9588
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From single level barn to 400 year old cottage.
Access through doors and sloping ceilings.
 
Cost: £2400
 
 
Team:
Hereford
 
 
 


Review 11 Apr 2018
Recommended by customer in WR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.1766, -2.3690
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved to rental property then 6 months later to a property we were buying.
 

"Staff were wonderful.
We had a very stressful time and they made the move so easy.
They were thoughtful, kind and nothing was too much trouble.
Have told Estate Agents they were the best removal company we had ever used.
5 star ++.
Thank you."
 
 
 
 
 
 


Review 6 Apr 2018
Recommended by customer in CF5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.4893, -3.2671
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Difficult access from narrow lane and snow.
2 week storage.
 
Cost: £3560

"Excellent move.
Team were brilliant and went extra mile to overcome very bad weather."
 
 
 
 
 
 


Review 29 Mar 2018
Recommended by customer in HR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.0533, -2.7190
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office move of 3 rooms from 1st floor to new ground floor premises.
 
Cost: £972

"Excellent communication, helpfulness and service throughout."
 
 
 
 
Team:
Brain Alex Ollie
 
 
 


Review 27 Mar 2018
Recommended by customer in HR6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2477, -2.8074
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was made more challenging with deep snow.
Access was not easy to the house we were leaving as the lane was slippy.
 
Cost: £1595

"The guys were friendly and professional.
Absolutely no complaints, ensured both outgoing and ingoing floors were very well protected.
Everything was handled with care and advice given as appreciate.
We were asked where we wanted things and they checked everything was where we wanted and prior to leaving.
Excellent service, would definitely recommend this company. Thankyou"
 
 
 
 
Team:
Lee Mark Brian Ollie Scot
 
 
 


Review 27 Mar 2018
Recommended by customer in DL7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
54.3293, -1.4478
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 day move from South Wales to Yorkshire
 
Cost: £3690

"Very good move.
Men very helpful.
No breakages.
Very impressed with packing of paintings."
 
 
 
 
 
 

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