Allotts Removals & Storage

Allotts Buildings, Flowery Field Industrial Park
Hyde
Cheshire
SK14 4GB

53.4587, -2.0848

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
277 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 277 reviews since 2007
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service, friendly staff,10/10."   more
 
" Very happy with our house move, despite waiting an hour for our house keys. The staff were organised and professional in their work. Very happy recommend to the company."   more
 
" Excellent service, Steve and Mark did an excellent job, on a very hot week! "   more
 
" Steve and Mark were lovely men. They worked really hard and were extremely helpful. Couldn't have asked for a better service at such a stressful time!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 88%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 79%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 87%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 76%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 4
access 3
Allotts 27
belongings 8
boxes 6
brilliant 11
Certainly 8
courteous 14
definitely 10
easy 6
efficient 34
Excellent 46
extremely 9
Fantastic 6
free 9
friendly 31
friends 10
good 24
great 11
guys 9
happy 14
hard 22
helpful 41
highly 9
lads 6
money 7
packing 7
pleasant 8
pleased 18
polite 23
possible 7
professional 30
Quick 7
really 12
received 7
recommend 37
removal 35
removals 6
removers 6
satisfied 7
service 79
smoothly 11
Steve 8
stress 12
stressful 9
team 15
thank 21
thanks 11
trouble 8
working 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Sep 2017
Recommended by customer in MD9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Day move to a house with difficult access. Requiring a precise reverse with ___ to spare.
 
Cost: £1250

"Excellent service, friendly staff,10/10."
 
 
 
 
Team:
Steve Mark Albert
 
 
 


Review 24 Aug 2017
Recommended by customer in LS25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
53.7956, -1.3770
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Organised, helpful staff. Worked hard and carefully. Explained how they would go about the job.
 
Cost: £792

"Very happy with our house move, despite waiting an hour for our house keys. The staff were organised and professional in their work. Very happy recommend to the company."
 
 
 
 
Team:
Steve Mark Nathan
 
 
 


Review 23 Aug 2017
Recommended by customer in IP14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.2373, 1.0009
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cheadle Hulme, Cheshire to Stow market,Suffolk - long 4 hr trip south.
Moving into small 15th C cottage
Some items taken into house via bay window.
 

"Excellent service, Steve and Mark did an excellent job, on a very hot week! "
 
 
 
 
Team:
Steve Mark
 
 
 


Review 8 Jun 2017
Recommended by customer in NR26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9345, 1.2233
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Hyde(Cheshire) to Sheringham(Norfolk).
 
Cost: £1404

"Steve and Mark were lovely men. They worked really hard and were extremely helpful. Couldn't have asked for a better service at such a stressful time!"
 
 
 
 
Team:
Steve Mar
 
 
 


Review 8 Jun 2017
Recommended by customer in SK15
 My Age: 50 - 59 
 I'm: Male 
53.4976, -2.0347
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1092
 
 
Team:
Dave Nathe
 
 
 


Review 25 Nov 2016
Recommended by customer in SK12
53.3591, -2.0384
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2280
 
 
Team:
Steve Mark
 
 
 


Review 30 Aug 2016
Recommended by customer in LL20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.9252, -3.1567
 
 
Satisfaction Ratings
 
Packing & Handling 4/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepared & packed ourselves - boxes provided by Allotts. Re-location to a new area so move took place over 2 days. No assembly or dis-assembly involved.
 
Cost: £1188

"Removal requirements through discussed & planned with Allotts. All questions and concerns positively outlined before hand. The move went exactly to plan and the guys were helpful, efficient and courteous. Extremely pleased with this company and the service it provided."
 
 
 
 
Team:
Steve Mark Tom
 
 
 


Review 23 Jun 2016
Recommended by customer in M34
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
53.4704, -2.1480
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Victorian mid-terrace to 3-storey house.
 
Cost: £672

"Removers arrived promptly and worked quickly. Most stuff was in boxes but they also moved things in holdalls, crates etc and provided extra boxes as needed. On arrival they worked very hard, moving many boxes to the top floor and trying their best to get our furniture up the difficult stairs(-didn't manage sofas but disassembled and rebuilt wardrobes to get them up) They were brilliant."
 
 
 
 
Team:
Steve Mar
 
 
 


Review 13 Jun 2016
Recommended by customer in M34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.4479, -2.1244
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved family of 4, 1 mile from 3 bed semi to 4 bed semi. No real problems!
 
Cost: £580

"Very pleased with the cost and service provided. Very professional and made the move easier. Worth the money!"
 
 
 
 
Team:
Steve Mark
 
 
 


Review 7 Jun 2016
Recommended by customer in SK15
53.5073, -2.0262
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move without much furniture (builds?) so tricky for the men.
 
Cost: £646

"In relation to code of practice all the information was probably included in my email confirmation but as it who only sent three days prior to the move I didn't have time to read it, it was not explained verbally when the survey was carried but really happy with service received!"
 
 
 
 
 
 

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