White & Co Plc

2 St. Peters Technical Park, St. Peter
Jersey

JE3 7ZN

49.2138, -2.1812

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.3/10
136 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 136 reviews since 2010
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.3/10 Packing & Handling Rating 9.3
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Would have liked regular updates on where my goods were and when I could expect delivery. I had to ring them to find out."   more
 
" Move went smoothly as planned."   more
 
" -Very good packing of fragile item. -Plenty of boxes delivered before the move. -Boxes collected after the move."   more
 
" Brilliant and seamless service, which was made easy by the stage at Whites. I would not hesitate in using them or recommending them."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 50%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 97%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 76%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 80%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 71%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

address 2
arrival 2
Arrived 3
attitude 4
box 3
Boxes 7
Brilliant 4
careful 4
courteous 5
Definitely 3
delivered 3
delivery 7
difficult 3
easier 3
easy 4
efficient 14
excellent 16
experience 6
friendly 7
furniture 5
good 10
goods 4
happy 6
hard 5
help 3
helpful 15
impressed 3
Jersey 4
K 3
longer 3
packed 4
packing 3
pleased 3
Polite 3
possible 3
professional 10
received 3
recommend 8
removal 12
removers 3
satisfied 3
service 20
smoothly 3
team 11
thank 4
thanks 3
White 7
Whites 10
working 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 7 6 5 4 3 2 1

Budget:  


Review 26 Apr 2018
Recommended by customer in EH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9149, -3.2270
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Jersey to Edinburgh.
Small load.
 
Cost: £450

"Would have liked regular updates on where my goods were and when I could expect delivery. I had to ring them to find out."
 
 
 
 
 
 


Review 20 Apr 2018
Recommended by customer in TN3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
51.1332, 0.2185
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 21 Mar 2018
Recommended by customer in JE2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
49.1744, -2.0576
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to Jersey.
 
Cost: £4800

"Move went smoothly as planned."
 
 
 
 
Team:
Barry Michael
 
 
 


Review 13 Mar 2018
Recommended by customer in JE2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
49.1825, -2.1042
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from on apartment within a block of flats to another.
 
Cost: £511

"-Very good packing of fragile item.
-Plenty of boxes delivered before the move.
-Boxes collected after the move."
 
 
 
 
 
 


Review 12 Mar 2018
Recommended by customer in JE2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
49.1951, -2.0919
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture, boxes and bags.
 
Cost: £605
 
 
Team:
Adrian Joe
 
 
 


Review 14 Feb 2018
Recommended by customer in JE3
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
49.1913, -2.2003
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To pick up remaining 23 boxes from my old property in Wales and deliver them to Jersey.
 
Cost: £500

"Brilliant and seamless service, which was made easy by the stage at Whites.
I would not hesitate in using them or recommending them."
 
 
 
 
 
 


Review 27 Nov 2017
Recommended by customer in CM27
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward and hassle free from start to finish.
 
Cost: £2800

"A very professional outfit who deliver excellent customer service. Always first port of call if a removal company is needed."
 
 
 
 
 
 


Review 22 Nov 2017
Recommended by customer in JE2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
49.1825, -2.1042
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very good indeed."
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in TA10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.0449, -2.8197
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Jersey to Somerset very easy. No apparent challenges.
 
Cost: £4500

"Very efficient services start to finish from girls in office to packers and delivery men.
Very polite and helpful. Lead by Barry Truscott."
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in JE3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
49.1913, -2.2003
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Scotland to Jarsey
A challenge!
They did well.
 
Cost: £650
 
 
 
 


Review 15 Jun 2017
Recommended by customer in NE28
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0164, -1.5173
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small move only (no white goods or bulky furniture). The 2 movers were very friendly and quick. The items they packed seemed secure however the majority of the packing was done by ourselves.
 
Cost: £850

"Fantastic Service!"
 
 
 
 
Team:
Daniel Grant Barry And La
 
 
 


Review 9 Jun 2017
Recommended by customer in DN21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
53.4711, -0.5921
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packed up and moved contents of 3 bed house and garage to the uk.
 
Cost: £4000

"Excellent service from the removal team of White and co."
 
 
 
 
 
 


Review 22 May 2017
Recommended by customer in GU24
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.3238, -0.6406
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was very made __ stressful because of your team. The sofa was a big challenge but they managed is very well.
 
 
 
Team:
John Danil
 
 
 


Review 17 May 2017
Recommended by customer in JE2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
49.1825, -2.1042
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from apartment to apartment using lifts.
 
Cost: £441

"Very impressed with Whites.
Used twice in 1 year."
 
 
 
 
 
 


Review 18 Apr 2017
Recommended by customer in JE2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
49.1825, -2.1042
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good movers - fast understanding and efficient.
 
Cost: £833

"We would use Whites again."
 
 
 
 
 
 


Review 21 Mar 2017
Recommended by customer in JE3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
49.2185, -2.0507
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Onward move from storage after international shipment very well scheduled and timed to fit our requirements.
 
Cost: £480

"Very pleased with White and Co, helpful and efficient."
 
 
 
 
 
 


Review 20 Mar 2017
Recommended by customer in JE2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
49.1951, -2.0919
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dour sizing from 3 bed to 2 bed house - still had to deal with king-sized bed.
 

"Very courteous and efficient service - I particularly liked the comment 'we are here to make the move easy for you'- and they did. "
 
 
 
 
 
 


Review 16 Feb 2017
Recommended by customer in SN4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.5290, -1.7098
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Jersey and Wiltshire. Cancelled ferry crossing, very bad weather.
 
Cost: £3200

"Excellent firm to deal with. The men who delivered the furniture etc were brilliant. "
 
 
 
 
 
 


Review 3 Feb 2017
Recommended by customer in JE3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
49.1913, -2.2003
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture fittings and household goods were moved from one 3 bed house to another. The second house had to be accessed through a large number of steps! Some very heavy items had to be carried.
 
Cost: £1890

"My team was very hardworking and professional. I was impressed with their commitment to the job and their approach to it. The move was managed exceptionally well by Danny. But all worked very hard given the challenges of the job."
 
 
 
 
Team:
Andy Duncan Michael Danny
 
 
 


Review 2 Feb 2017
Recommended by customer in JE2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
49.1825, -2.1042
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move only (no packing) delivered to new build still under construction with builders working on house.
 
Cost: £892
 
 
Team:
Pierre Danny
 
 
 

Back to top

» 7 6 5 4 3 2 1