Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
886 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 886 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The whole experience of working with Squab Group was professional throughout, from our initial enquiry right up until our team left us. They were kind and courteous, friendly and professional and too...."   more
 
" The workman were excellent in every way no complaints at all."   more
 
" Squab have been professional, courteous and available throughout the process. Our move was delayed several times due to issues down the chain and they managed this frustration very well and fitted us ...."   more
 
" A first class company and staff nothing to much trouble. Really impressed. Thank you so much. "   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 24
arrived 34
belongings 28
best 22
better 21
boxes 30
brilliant 48
Britannia 45
care 53
careful 31
class 25
courteous 68
crew 43
damage 19
definitely 37
easy 18
efficient 105
efficiently 22
excellent 187
experience 31
extremely 58
family 18
Fantastic 47
fault 23
finish 24
free 26
friendly 134
friends 28
furniture 27
Good 96
Great 75
happy 55
hard 54
helpful 151
highly 50
packing 52
pleased 44
polite 117
professional 123
Really 47
recommend 139
removal 101
service 252
Squab 169
stress 47
stressful 47
team 153
Thank 68
Thanks 40
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Dec 2017
Recommended by customer in BH25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
50.7423, -1.6563
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 7 Dec 2017
Recommended by customer in CV5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.4347, -1.5611
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team moved our belongings into storage. They dismantled a huge wardrobe taking care to label all components and keeping fittings safe. They were very careful not to damage our belongings nor the property we were leaving.



 
Cost: £722

"The whole experience of working with Squab Group was professional throughout, from our initial enquiry right up until our team left us.
They were kind and courteous, friendly and professional and took the stress out of the situation.
"
 
 
 
 
Team:
Paul Chri
 
 
 


Review 1 Dec 2017
Recommended by customer in CV33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
52.2490, -1.5415
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very well indeed.
 

"The workman were excellent in every way no complaints at all."
 
 
 
 
 
 


Review 21 Nov 2017
Recommended by customer in NN11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.1752, -1.2477
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out of a 3000 sq ft four bedroom detached into a six bed three storey detached. Included dismantling and reassembling 4 double beds. Service also included fragile packing and kitchen packing.
 
Cost: £1500
 

"Squab have been professional, courteous and available throughout the process. Our move was delayed several times due to issues down the chain and they managed this frustration very well and fitted us in at short notice when we finally had a confirmed date.

On removal dates (over two days) therdmivsl menís timekeeping was faultless, they took real care over all goods and made light work of a sizeable move.

They had us in and all goods unpacked from the vans at 4pm."
 
 
Team:
Ian was there for two days and did all the kitchen packing and much of the fragile. He also dismantled and rebuilt 4 double/king beds. It is over a month since the move so I apologise I canít remember the other 4 guys names - but they were excellent
 
 
 


Review 17 Nov 2017
Recommended by customer in CV35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.1890, -1.5947
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Problem free First class.
 
Cost: £1550

"A first class company and staff nothing to much trouble. Really impressed. Thank you so much. "
 
 
 
 
Team:
Chris Mick Adammatt
 
 
 


Review 13 Nov 2017
Recommended by customer in NN11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.2755, -1.1536
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Great Service from Peter, Vicky and Removal-team.
Wouldn't use anyone else. Worth every penny."
 
 
 
 
 
 


Review 10 Nov 2017
Recommended by customer in CV35
52.3033, -1.6323
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large 3 story / 5 bed room house move to smaller 4 bed house - local move.
 
Cost: £1410

"Removal crew on day of move were first class. really nice guys lead by the unflappable Paul. "
 
 
 
 
Team:
Paul Dave Matt Joe John
 
 
 


Review 9 Nov 2017
Recommended by customer in NN6
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3435, -1.0748
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bedroom end of terrace to
4 Bedroom detached
Some larger items had to go via scrub land adjoining back/side of house
 
Cost: £720

"Very impressed with the chops. Really nice guys who got on well with each other and worked hard from start to finish very respectful of our home(s) and belongings."
 
 
 
 
Team:
Johnny Dave
 
 
 


Review 2 Nov 2017
Recommended by customer in PE23
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
53.1452, 0.1411
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Over 3 days from Warwickshire to Lincolnshire. Goods from 4 BED house including very heavy safe & large valuable base.
 
Cost: £1790

"Team were outstanding-friendly,helpful,efficient& professional."
 
 
 
 
Team:
Paul Joe Ian
 
 
 


Review 25 Oct 2017
Recommended by customer in CV35
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.2070, -1.5704
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Paul Jo Chris
 
 
 

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