Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
876 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 876 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very well organised. very smart and professional. Took the time to make sure we were happy, everything was in the place we wanted. Good team of people."   more
 
" Without exception every one of the Squab employees were clean, polite and extremely helpful. The packaging had been done with great care and even when late on the third day where we asked for two heav...."   more
 
" What a credit to the firm the guys who moved us were friendly, hard working, humorous and good at their jobs. Would recommend them in an instant as did the couple who recommended Squab to us. Thank yo...."   more
 
" Johnnie and Adam were extremely helpful, thorough and made the move seem easy. They did the packing with great care (nothing broken!) and coped with the complications of our home still being a buildin...."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 24
arrived 34
belongings 27
best 22
better 21
boxes 30
brilliant 48
Britannia 45
care 52
careful 31
class 23
Courteous 66
crew 42
damage 19
definitely 37
easy 18
efficient 105
efficiently 22
excellent 186
experience 30
extremely 58
family 18
fantastic 47
fault 23
finish 23
free 26
friendly 133
friends 28
furniture 27
good 96
great 74
happy 55
hard 53
helpful 151
highly 50
packing 52
pleased 44
polite 117
professional 120
really 44
recommend 139
removal 99
SERVICE 251
Squab 167
stress 46
stressful 47
team 151
thank 67
Thanks 40
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Oct 2017
Recommended by customer in CV32
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3115, -1.5246
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from small house to bigger house. Lots of garage equipment and kids toys (outside).
 
Cost: £1610

"Very well organised. very smart and professional. Took the time to make sure we were happy, everything was in the place we wanted.
Good team of people."
 
 
 
 
Team:
Jonny John Adam Mick
 
 
 


Review 19 Oct 2017
Recommended by customer in CV35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.1807, -1.6382
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
On time each of three days, 5 men of the first and second, 3 men on the last day.
 

"Without exception every one of the Squab employees were clean, polite and extremely helpful. The packaging had been done with great care and even when late on the third day where we asked for two heavy and awkward pieces of furniture to be moved from where we had initially asked them, it was done with smile and grace.
I would happily recommend to any one who was thinking of moving house, to contact Squab who, if I had to score than, it would be 100%."
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in CV34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.2853, -1.5906
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Provided a good deal on an additional van hire for me to move some fire-wood which was appreciated.
 
Cost: £1600

"What a credit to the firm the guys who moved us were friendly, hard working, humorous and good at their jobs. Would recommend them in an instant as did the couple who recommended Squab to us. Thank you."
 
 
 
 
Team:
Chris Joe Mick
 
 
 


Review 5 Oct 2017
Recommended by customer in SA44
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.0752, -4.4268
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving father from Warwickshire to West Wales.
 

"Johnnie and Adam were extremely helpful, thorough and made the move seem easy. They did the packing with great care (nothing broken!) and coped with the complications of our home still being a building site when they care to unloading things.
We would definitely use Squab again. "
 
 
 
 
Team:
Johnie Ad
 
 
 


Review 3 Oct 2017
Recommended by customer in CV34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.2776, -1.5939
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move house contents to storage.
 
Cost: £683

"All good."
 
 
 
 
Team:
Steve Ian
 
 
 


Review 19 Sep 2017
Recommended by customer in CV8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.3671, -1.4333
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bed town location to a rural 4 bed house but had been at in our old house for 12 years so had built up a large collection of things over this time.

"Moving is very stressful but dealing with Squab from the quotation until the last box was unloaded at our new house was a pleasure. The price was in line with other company's and overall the cheapest part of the moving process for us. The team that we dealt with were polite, well trained and professional and that gave us total confidence in allowing then to look after our most treasured items.
We moved into a new house with light coloured carpets and walls and alot of care and attention taken by the movers in not spoiling these. Overall really pleased in the service received and we would highly recommend Squab to all."
 
 
Team:
Quotation by Kerry, The removal team were Paul, John, & team
 
 
 


Review 29 Aug 2017
Recommended by customer in CV32
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3022, -1.5337
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service."
 
 
 
 
Team:
Mike Matt Mike
 
 
 


Review 24 Aug 2017
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.852629, 1.214188
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Montes Path to Honeybourne. Dismantled 3 double slatted beds and reinstalled them at the new property. Also dismantled a large wardrobe ( it would not go up the stairs ) and put it together again!!
 
Cost: £1200

"From the moment the removal team arrived (exactly on time), lead by team leader Paul, you could immediately see that you were in the hands of professionals (plus John and Jo). Everything was carried out extremely efficiently and with enthusiasm by a bunch of very nice people ( later joined by Matt). The whole move went like clock work from start to finish and we were glad we chose your company. We would recommend using your organisation to anybody Mr and Mrs G Short ( also happy people ). "
 
 
 
 
 
 


Review 16 Aug 2017
Recommended by customer in CV34
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.2652, -1.5390
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and removal service from 4 bed roomed house in Livingstone, including a table tennis table, pool table and piano!
 
Cost: £1560

"The team from squab were brilliant. On time, really helpful, worked really hard, great communication and wonderful with the children!
Excellent service from Dave, Mick, Chris and Chris, highly recommended. "
 
 
 
 
Team:
Dave Mick Chris Chris
 
 
 


Review 14 Aug 2017
Recommended by customer in NN11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2657, -1.1703
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very pleased with service.
Men were good you got a good team.
Had a laugh with them all cannot fault them.
First class
Thank you."
 
 
 
 
 
 

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