G B Liners

1 Dolphin Court, Stanningley Road, Bramley
Leeds
West Yorkshire
LS13 4UN

53.8064, -1.6395

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.7/10
370 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 370 reviews since 2008
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The movers figured it out by removing a bit of the balcony on the decking and went out of their way to make sure the cooker went in."   more
 
" Thoroughly excellent. One minor glitch with an erroneous admin message but this didn't detract from amazing levels of service. The two different teams of moves for collection and then return were su...."   more
 
" I was happy with my move - no complaints."   more
 
" The team were great, very helpful, on time, organised and thorough."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 0113 204 7777.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 87%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 99%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 93%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 97%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 88%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 5
actual 4
address 4
boxes 15
brilliant 8
care 15
class 10
courteous 19
crew 16
delivered 8
delivery 9
efficient 48
efficiently 8
excellent 59
extremely 20
fantastic 10
free 8
friendly 37
furniture 10
GB 30
good 37
great 23
happy 15
hard 26
helpful 54
Highly 13
impressed 9
Liners 67
needed 9
packed 12
packing 13
Pleasant 20
pleased 15
polite 38
professional 35
quote 8
really 12
received 10
recommend 38
removal 46
satisfied 10
service 78
storage 9
stress 10
stressful 8
Team 45
Thank 13
Thanks 8
trouble 10
working 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 5 May 2018
Recommended by customer in HX2
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.7429, -1.9387
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything went really smoothly until we realized that the cooker wouldn't go through the door!!
 
Cost: £800

"The movers figured it out by removing a bit of the balcony on the decking and went out of their way to make sure the cooker went in."
 
 
 
 
 
 


Review 2 May 2018
Recommended by customer in WA3
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
53.4495, -2.5129
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several heavy and/or awkward and/or big pieces of furniture to be moved.
One had to be disassembled by moving team.
All done 100%.
When returned from storage, 2 pieces had to be placed in difficult locations.
Moving team were superb. 100%.
 
Cost: £840

"Thoroughly excellent.
One minor glitch with an erroneous admin message but this didn't detract from amazing levels of service.
The two different teams of moves for collection and then return were superb and very friendly , helpful.
Nothing but praise for GBL.
Highly recommend them without reservation."
 
 
 
 
 
 


Review 20 Apr 2018
Recommended by customer in LL28
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.3122, -3.7412
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The challenge was to move all the staff from a large house to a small apartment! The men packed the contents well and were able to keep to time table! Everything went well. A Penn (Daughter)
 
Cost: £2150

"I was happy with my move - no complaints."
 
 
 
 
Team:
Dave Paul Jim
 
 
 


Review 3 Apr 2018
Recommended by customer in LS27
 I'm: Female 
53.7433, -1.5825
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £700

"The team were great, very helpful, on time, organised and thorough."
 
 
 
 
 
 


Review 28 Mar 2018
Recommended by customer in LS15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.8268, -1.4272
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 3 bed semi to 3 bed semi.
Morning of the move we woke to unforecast 2 inches of snow!
Team managed it great.
 
Cost: £800

"GB Liners from were great from quote to move day.
Due to snow arrival time was delayed 2 hours but the team did brilliantly and extra men put on the job meant we were moved in by 4 PM -- amazing effort!"
 
 
 
 
 
 


Review 26 Mar 2018
Recommended by customer in OL13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.6939, -2.1912
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Yorkshire to Lancashire.
Everything went super smooth.
 
Cost: £1000

"Debbie Marshall was really good and helpful.
The 3 removal men were wonderful so polite and cheerful.
They made the move so easy.
Nothing was too much trouble."
 
 
 
 
Team:
Debbie Marshall
 
 
 


Review 23 Mar 2018
Recommended by customer in LS18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.8536, -1.6352
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved on the 14th of March. All went very smoothly no challenges. Men were excellent.
 
Cost: £1000

"We were moved by Rob, Ashley, Mark and Shawn who were very courteous and polite through out the whole move. "
 
 
 
 
Team:
Mark Ashley Rob Shaun
 
 
 


Review 13 Mar 2018
Recommended by customer in GL50
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8888, -2.0891
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Harrogate to Cheltenham, I was not at home in the days before the move, so GB liners helpfully dropped off packing materials in advance in my absence.
 
Cost: £1965

"-Staff were very helpful and efficient on then days of the move.
-They provided tape, packing paper etc. which was useful.
-The movers did not have any tools (eg screw drivers, Allen keys etc). Luckily I had what I needed but it might be good in case they are needed for disassembling them?
-I felt awkward because i kept forgetting the staff members names! ( I guess from the business/stress of moving) May be name badges would help?
-I didn't realize that special packing boxes to hang clothes in were available. "
 
 
 
 
 
 


Review 12 Mar 2018
Recommended by customer in LS29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.932851, -1.830538
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
On Both occasions -(Removal into storage and then delivery to final destination)- was faultless.
The 1st removal was quick, efficient and stress free. The 2nd was challenging due to a foot of snow impeding matters but everything was completed with little fuss and the same level of expertise.
 

"I initially head problems getting sufficient packing materials delivered and was not very impressed with the service. I received - however on moving day Jim Winters was an absolute star. He worked efficiently and packed our 4 containers so nothing has been damaged or spoilt. He drove his removal wagon to us in the snow and did the work of 2 men ( as there should of been 3 on our job but only 2 came.) I cannot praise him highly enough. Without Jim turning up for work that day we would have had a nightmare. "
 
 
 
 
Team:
Jim Winters Mark
 
 
 


Review 23 Feb 2018
Recommended by customer in YO10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.9360, -1.0735
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mark was kind enough to give me a lift to my new address.
 
Cost: £770
 
 
Team:
Mark Nige
 
 
 


Review 22 Feb 2018
Recommended by customer in LS16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.861813, -1.621118
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1674
 
 
Team:
Dave Mark
 
 
 


Review 9 Feb 2018
Recommended by customer in LS16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
53.8610, -1.6171
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move over 2 days from 4 between to 5 bed house.
Local move less than 1 mile.
 

"Total experience was excellent from initial survey to actual move. The office were helpful in agreeing dates and arranging collection of boxes post move.
The 4 guys involved in the move were extremely helpful and did a first rate job."
 
 
 
 
 
 


Review 5 Feb 2018
Recommended by customer in KS17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 5 Feb 2018
Recommended by customer in DE4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
53.1415, -1.5493
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of goods in Friday.
2 teams from Loughborough worked solidly to pack and load.
Delivery to Matlock on Monday with team of 3 from Loughborough. Again worked tirelessly with great care.
 
Cost: £1944

"Both teams were careful, cheerful and extremely hard working, always with a smile.
I couldn't have asked for a better service.
All this was whilst I was ill and could not offer any help or supervision.
Chris, who I had most to do with deserves a special mention as he packed my lounge, listening to me Twitter on.
All the men were a credit to the company and their work was poetry in motion.
No wasted energy but also no wasted time.
They all wished me well in new home."
 
 
 
 
Team:
Loughboro
 
 
 


Review 1 Dec 2017
Recommended by customer in T21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving some of my mother's possessions to her new home in Devon and a 2nd drop with a piano and some pictures to our address.
 
Cost: £2203

"Jim packed at the old house very efficiently. Gary arrived from Bristol and they loaded quickly. Gary and Andy unpacked at mum's new apartment again very efficiently and they preserved getting the grandfather clock to work! "
 
 
 
 
Team:
Jim Gary Andy
 
 
 


Review 22 Nov 2017
Recommended by customer in HN17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1) Move from house to store, rural location c3000 sq ft.
2) Move from store to house, town location c1500 sq ft.
2 a) 2nd drop at external store.
 
Cost: £3248

"We were very happy with the service provided by GB Liners. Then turned up on time and their staff were efficient and polite throughout the process. I was particularly impressed with the drivers ability to manoeuvre a 60 ft road train into a modern residential development!"
 
 
 
 
Team:
Mark Paul Sh Serry Jim Da
 
 
 


Review 20 Nov 2017
Recommended by customer in RM13
 My Age: 70 + 
51.523696, 0.172415
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Access was via a shared gated (electric) opening, Lorries had to be left on busy road and access kept clear and tidy. Move was to store for 2 months and then delivery to destination 250 miles away.
 
Cost: £4000

"Used 3 vans and 3 men at both locations.Service was exceptional on both occasions. With very efficient, polite and courteous staff. Follow up and support was excellent keeping us informed at all times. Well done GB Liners. "
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in TD3
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.6887, -2.5270
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in BD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.8279, -1.7398
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a large move, requiring 3 days. 1 day pack, one day complete pack/move (local)/start unpack - 1 day complete unpack. Complicated by the fact that we didn't got the keys until 3 pm.
 

"Exceptional service, from start to finish. Coped with all issues, delays to move, delays in getting keys to new property. Delicate / antique / valuable items in a calm manner. No problem insurmountable. Polite crew; able to have a good laugh too!


"
 
 
 
 
Team:
Jim Winte
 
 
 


Review 9 Nov 2017
Recommended by customer in PE32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7678, 0.5298
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Yorkshire to Norfolk over 2 days contents loaded day 1.Long drive to new home. Mattress unloaded day 1. Other contents unloaded day 2.
 
Cost: £1475

"Great job done by GB Liners.
"
 
 
 
 
Team:
Paul B0
 
 
 

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