G B Liners

1 Dolphin Court, Stanningley Road, Bramley
Leeds
West Yorkshire
LS13 4UN

53.8064, -1.6395

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.6/10
355 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 355 reviews since 2008
 
 
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were very happy with the service provided by GB Liners. Then turned up on time and their staff were efficient and polite throughout the process. I was particularly impressed with the drivers abilit...."   more
 
" Used 3 vans and 3 men at both locations.Service was exceptional on both occasions. With very efficient, polite and courteous staff. Follow up and support was excellent keeping us informed at all times...."   more
 
" Exceptional service, from start to finish. Coped with all issues, delays to move, delays in getting keys to new property. Delicate / antique / valuable items in a calm manner. No problem insurmountabl...."   more
 
" Great job done by GB Liners. "   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 0113 204 7777.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 87%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 99%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 93%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 97%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 88%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 5
address 4
arrived 6
bed 4
belongings 5
better 6
boxes 13
brilliant 8
care 15
class 10
courteous 18
crew 16
delivery 9
efficient 47
excellent 57
extremely 18
fantastic 10
free 8
Friendly 36
furniture 10
GB 29
good 35
Great 21
happy 14
hard 25
helpful 49
highly 11
impressed 8
Liners 66
needed 8
packed 9
packing 11
pleasant 20
pleased 15
polite 36
professional 35
really 11
received 9
recommend 37
removal 44
satisfied 10
service 75
storage 9
stress 10
stressful 8
team 43
Thank 13
thanks 8
trouble 9
working 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Nov 2017
Recommended by customer in HN17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1) Move from house to store, rural location c3000 sq ft.
2) Move from store to house, town location c1500 sq ft.
2 a) 2nd drop at external store.
 
Cost: £3248

"We were very happy with the service provided by GB Liners. Then turned up on time and their staff were efficient and polite throughout the process. I was particularly impressed with the drivers ability to manoeuvre a 60 ft road train into a modern residential development!"
 
 
 
 
Team:
Mark Paul Sh Serry Jim Da
 
 
 


Review 20 Nov 2017
Recommended by customer in RM13
 My Age: 70 + 
51.523696, 0.172415
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Access was via a shared gated (electric) opening, Lorries had to be left on busy road and access kept clear and tidy. Move was to store for 2 months and then delivery to destination 250 miles away.
 
Cost: £4000

"Used 3 vans and 3 men at both locations.Service was exceptional on both occasions. With very efficient, polite and courteous staff. Follow up and support was excellent keeping us informed at all times. Well done GB Liners. "
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in TD3
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.6887, -2.5270
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in BD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.8279, -1.7398
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a large move, requiring 3 days. 1 day pack, one day complete pack/move (local)/start unpack - 1 day complete unpack. Complicated by the fact that we didn't got the keys until 3 pm.
 

"Exceptional service, from start to finish. Coped with all issues, delays to move, delays in getting keys to new property. Delicate / antique / valuable items in a calm manner. No problem insurmountable. Polite crew; able to have a good laugh too!


"
 
 
 
 
Team:
Jim Winte
 
 
 


Review 9 Nov 2017
Recommended by customer in PE32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7678, 0.5298
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Yorkshire to Norfolk over 2 days contents loaded day 1.Long drive to new home. Mattress unloaded day 1. Other contents unloaded day 2.
 
Cost: £1475

"Great job done by GB Liners.
"
 
 
 
 
Team:
Paul B0
 
 
 


Review 8 Nov 2017
Recommended by customer in DY11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.3881, -2.2642
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A whole house move from Leeds to Kidderminster. Very difficult parking in Leeds in a narrow Cul De Sac.
 
Cost: £1980

"This is the 5th time that GB Liners have moved us (including to and from France) and I must say that all staff I dealt with were extremely courteous and efficient. I would thoroughly recommend G B Liners. "
 
 
 
 
Team:
Dave Sean
 
 
 


Review 7 Nov 2017
Recommended by customer in TD12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.6340, -2.1773
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 4 bed detached to 2 bed 117 yr old cottage. Several large pieces of furniture we thought would have to go in garage, were expertly moved into an cottage. Care and attention taken with all aspects of __.
 
Cost: £2200

"Excellent outstanding service from everybody at GB Liners thank you to John Graham, Brian and Scott and Debbie in the office. "
 
 
 
 
Team:
John Graha Brain S
 
 
 


Review 2 Nov 2017
Recommended by customer in WF7
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.6874, -1.3932
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very efficient and helpful.
 

"Very reassuring and did not worry in case of damage etc.
"
 
 
 
 
 
 


Review 24 Oct 2017
Recommended by customer in S10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
53.3714, -1.5509
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
GB Liners carried out a full pack and move service which included a number of ikea furniture which needed dismantling and reassembly.

 
Cost: £1490

"GB Liners were prompt in providing us a quote. The move had a few small gletches but these were remedied immediately. They were polite and professional throughout the moving process.
"
 
 
 
 
 
 


Review 24 Oct 2017
Recommended by customer in PL8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.31361, -4.039016
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was quite a large move, with a lot to pack and 300 miles to travel within the UK. Due to circumstances beyond our control we ended up boding later than we would have liked, but GB Liners still managed to find a way to make it work
 
Cost: £4050

"Using two crews from different depots ( Mergeford and Bristol ) GB Liners worked incredibly hard to meet our desired. Time frames and moved a lot of stuff very efficiently and carefully. So far, we have noticed only one slight damaged item of furniture (eg the IKEA flat pack type) but this does not detract from our overall impression of an excellent operation. "
 
 
 
 
Team:
Stewart Jake Dean Adam
 
 
 

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