Barnes of Lincoln Ltd

Fort Barnes, Freeman Road North Hykeham
Lincoln
Lincolnshire
LN6 9AP

53.1935, -0.5962

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.3/10
15 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 15 reviews since 2007
 
 
 
Sales & Support 9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.1/10 Packing & Handling Rating 9.1
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 8.7/10 Value Rating 8.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellence service from start to finish. I had decided to pack household myself and was very stressed when the team arrived on the moving day. They took over and made the move run smoothly. Couldn't f...."   more
 
" This company was very good and very professional. I would use them again and would recommend them. They made all the days calm and I never doubted they would arrive & get the job done."   more
 
" I am a member of the Royal Navy & as such I have had to move many times. This is the first time we have had to move using our own funds as all moves have been subsidized. This was without doubt the mo...."   more
 
" Excellent, cheerful & efficient service. Made our move easy."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 79%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 69%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 79%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 87%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 62%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Crew 2
efficient 2
excellent 3
good 3
Great 2
guys 2
service 5
team 2
apparent 1
arrive 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 10 Jan 2019
Recommended by customer in DH7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.7713, -1.7147
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moving 136 miles to a house which had been empty for 18 months and needed to arrange for gas /elec and ensure keys available prior to removers arriving. Barnes collected and stored belonging's over might delivered following day
 
Cost: £874

"Excellence service from start to finish. I had decided to pack household myself and was very stressed when the team arrived on the moving day. They took over and made the move run smoothly. Couldn't fault them."
 
 
 
 
Team:
James Luke Mark Connor
 
 
 


Review 17 Oct 2007
Recommended by customer in NG25
53.0747, -0.9610
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 30 Aug 2007
Recommended by customer in NG8
52.9587, -1.2025
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 months @ 340, 2 moves 940.
 
Cost: £1280

"This company was very good and very professional. I would use them again and would recommend them. They made all the days calm and I never doubted they would arrive & get the job done."
 
 
 
 
 
 


Review 28 Aug 2007
Recommended by customer in LN6
53.1843, -0.5792
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1010
 
 
 
 


Review 28 Aug 2007
Recommended by customer in LN6
53.1763, -0.5964
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £950

"I am a member of the Royal Navy & as such I have had to move many times. This is the first time we have had to move using our own funds as all moves have been subsidized. This was without doubt the most efficient & well executed move I have personally experienced. Dave & his team from Barnes should be congratulated for a job very well done indeed; an excellent effort, I shall use Barnes for any future moves."
 
 
 
 
 
 


Review 20 Aug 2007
Recommended by customer in LN3
53.2389, -0.4567
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £608

"Excellent, cheerful & efficient service. Made our move easy."
 
 
 
 
 
 


Review 20 Aug 2007
Recommended by customer in LN2
53.2465, -0.5229
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Great service, could not believe how fast these guys were! Pleasant manner, well presented."
 
 
 
 
 
 


Review 17 Aug 2007
Recommended by customer in NP20
51.5841, -3.0102
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Slightly expensive but the service was good/excellent. The teams who moved us did a lot to take the terror out of the move! Very reassuring."
 
 
 
 
Team:
Martin Nathan Steve Ian
 
 
 


Review 16 Aug 2007
Recommended by customer in LN5
53.1107, -0.6470
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal only and packing
 
Cost: £1882
 
 
 
 


Review 16 Aug 2007
Recommended by customer in LN6
53.1948, -0.5777
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £746
 
 
 
 


Review 15 Aug 2007
Recommended by customer in NR26
52.9397, 1.2107
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1220

"Great, hard working guys! Good teamwork, coped extremely well with poor parking space in Sheringham."
 
 
 
 
Team:
Dee Johny
 
 
 


Review 12 Aug 2007
Recommended by customer in CF36
51.4810, -3.7078
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £982

"This is the second time we've used this company and have been completely satisfied with their outstanding service both times."
 
 
 
 
 
 


Review 11 Aug 2007
Recommended by customer in NG12
52.9452, -1.0391
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very speedy!"
 
 
 
 
Team:
Ivan Rick
 
 
 


Review 10 Aug 2007
Recommended by customer in LN6
53.1993, -0.5770
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £517

"The removal men did more than I thought they would to make sure all my furniture got into a odd shaped house many thanks!"
 
 
 
 
 
 


Review 9 Aug 2007
Recommended by customer in DG10
55.3360, -3.4415
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to rent and store final
 
Cost: £1445

"Move to rent and store excellent. Crew first class. Move from rent to store very good. Crew first class. This move was spoilt because with only two crew it was grossly undermanned. It was glaringly apparent that Dee and Steve had too much asked of them. They were forced to cut corners. Two men did the work of three. Dee and Steve surpassed themselves!"
 
 
 
 
Team:
Dee Steve John Barry
 
 
 

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