Knightmovers Removals & Storage

Unit 4 Bydwynn
Llanbedr
Gwynedd
LL45 2LP

52.8160, -4.1025

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
473 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 473 reviews since 2008
 
 
 
Sales & Support
10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We used Knightmovers when we moved from Oxfordshire to the Llŷn Peninsula two and a half years ago, having had totally unrealistic quotes and timeframes from removers in England. They were fantas...."   more
 
" Our move was over 3 days requiring a significant amount of coordination given the over all distance and time to complete. The office staff at Knightsmovers were very helpful juggling days and vans to ...."   more
 
" The men introduced themselves on arrival. On the 1st day there were 3 men. Worked speedily and packed the vehicle with the 2 local loads. The 2nd day they arrived on time as the 1st day. Working stead...."   more
 
" Cannot fault any aspect of our move polite courteous and very professional from start to finish no concerns asking questions nothing felt like it was too much trouble took out any stress"   more
 
About Us


Established in 1997, our philosophy is to tailor the service we offer around the needs of each customer;and we have a reputation for mastering difficult locations.

- packing
- packing materials
- covers used as standard
- Full member of the British Association of Removers
- Purpose built storage facilities
- Fully insured and bonded
- Competitive pricing and free estimating
- Selection of vehicle sizes & equipment to solve access & location issues
- Good reputation based on 12 years of experience

The teams' aim is to take the stress out of moving:
- Friendly and reliable
- Problem solvers
- Welsh speakers available
- Flexible
- Dedicated office support to plan your move
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 85%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 90%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 84%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 82%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 10
belongings 11
best 12
brilliant 14
care 18
careful 20
certainly 11
cheerful 17
class 10
courteous 35
crew 14
Danny 10
definitely 10
delighted 10
difficult 21
efficient 49
efficiently 12
excellent 76
extremely 33
fantastic 16
friendly 58
furniture 19
good 55
great 36
Guys 14
happy 24
hard 50
help 10
helpful 88
highly 30
impressed 12
Knight 11
Knightmovers 62
packing 14
phone 11
pleasant 20
pleased 19
pleasure 11
polite 57
praise 14
Professional 44
property 14
really 13
recommend 68
removal 54
Satisfied 20
service 90
team 40
Thank 40
trouble 25
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 22 Apr 2017
Recommended by customer in LL53
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.8641, -4.6774
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move within very rural Wales, just a short distance.
 
Cost: £1200
 

" We used Knightmovers when we moved from Oxfordshire to the Llŷn Peninsula two and a half years ago, having had totally unrealistic quotes and timeframes from removers in England. They were fantastic!
So, when we were moving again, this time just a few miles away, we didn't bother getting quotes from anyone else and chose Knightmovers again. They were fantastic again! Shelley and Sarah in the office were great, helpful, informative and very professional. We chose to do our own packing this time (only to save money, the packing service provided first time round was superb), so I bought packing materials. We had a very short period from exchange to completion, so needed the packing materials quickly. Sarah arranged for me to meet one of the team in the nearest town, so I could collect my order. One item had been inadvertently left behind, but that wasn't a problem because the boss, Wynn came to our house the next day to deliver it personally!
On the day of our move, Danny, Tom and Solo arrived promptly. Danny was Team Leader, and introduced himself to us, then introduced the rest of the team. I cannot fault them at all. They worked very hard all day long, were very polite and courteous (Danny even made a point of making friends with our very old cat!). I tried to provide lots of cups of tea and coffee, but they were all so hard working I found it hard to get them stop for long enough to drink. They took great care of our possessions and made our move as stress free as possible.
I would strongly recommend Knightmovers to anyone looking for a professional and friendly removal company. They are quite simply brilliant and provide a 5* service. Thank you guys!
"
 
 
Team:
Danny, Tom and Solo
 
 
 


Review 20 Apr 2017
Recommended by customer in LL68
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
53.4112, -4.2959
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from North Wales to South East England.. because of the distance the move was carried out over 3 days.
 
Cost: £3360
 

" Our move was over 3 days requiring a significant amount of coordination given the over all distance and time to complete. The office staff at Knightsmovers were very helpful juggling days and vans to meet our changing completion date requirement.

The removal team were great, considerate, careful and very helpful ensuring all the things got put in the right places and worked like Trojans to ensure everything was moved in on time.

An excellent service from start to finish.

Professional, efficient and mindful of the customers needs.... a great company, "
 
 
Team:
Sarah in the office, Haydon, Tom & George on the lorry
 
 
 


Review 20 Apr 2017
Recommended by customer in BN26
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
50.8190, 0.2391
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from a 4 bedroomed house. 1 part went to a 2nd hand shop in Barmouth and other part load on the same day went to a clearance place at Llandridnod. The move was over 3 days and was moving from Wales to near Eastbourne E Sussex. My car was driven to and from large van by them.
 
Cost: £2136

"The men introduced themselves on arrival. On the 1st day there were 3 men. Worked speedily and packed the vehicle with the 2 local loads. The 2nd day they arrived on time as the 1st day. Working steadily they were able to leave soon after midday. Both vehicles arrived in Pologate around 9.30 am. They worked steadily offloading into my cottage. They were able to leave by 11.45. The boxes are clearly labelled for contents. The packing is very well done. To date I have not finished unpacking, but nothing is broken so far."
 
 
 
 
Team:
Wynn Haydon
 
 
 


Review 14 Apr 2017
Recommended by customer in CO7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.8550, 0.9976
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from north wales to Essex
 
Cost: £2200
 

" Cannot fault any aspect of our move polite courteous and very professional from start to finish no concerns asking questions nothing felt like it was too much trouble took out any stress "
 
 
Team:
All who we dealt with
 
 
   Business Reply:

Thank you. We are very happy you had a stress free experience and hope you have settled in.
 


Review 10 Apr 2017
Recommended by customer in LL42

 I'm: Male 

52.7229, -4.0585
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Was given a move date at very short notice moving from a three bed flat in Barmouth to Worcester.
 
Cost: £1200
 

" Was given a move date at very short notice, Knightmovers dealt with my panic phone call very calmly and efficiently and organised the whole thing without any fuss. The whole team were a pleasure to deal with - thank you "
 
 
Team:
Paula, Dan
 
 
 


Review 4 Apr 2017
Recommended by customer in RG7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4137, -1.0931
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From our perspective, it went very well. However, the lorry could not find the house due to various bridges in the area.
 
Cost: £1700

"The satnau they had did not show them a correct way. I suggest buying a map or researching the way beforehand!"
 
 
 
 
 
 


Review 3 Apr 2017
Recommended by customer in CH7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.1654, -3.0888
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We relocated warehouse and offices. We had shelving, packing desks, office desks, cupboards and a lot of stock items to relocate. The move took place over 2 days and all went smoothly :)
 
Cost: £2000
 

" The team at Knightmovers have been fantastic from start to finish. We chose Knightmovers as we had used their services recently for a house move. As the warehouse and office move for our business was the next step, we naturally went with them as their prices were competitive and service was outstanding.

Needless to say, the warehouse move was a success. The team were extremely flexible and accommodating, and very happy to place items exactly where we needed them about the premises.

They were also friendly and a pleasure to work with in general (both office and removal team) and I wouldn't hesitate in recommending them to anyone in the future.

5 stars! :) "
 
 
 
 


Review 17 Mar 2017
Recommended by customer in LL53
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9193, -4.4086
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from our business to a house.
 
Cost: £1440
 

" They were here at 7.30am & in 1 day did the move all the others said they wanted 2 days to do the move. All very helpful & friendly staff. At the new house they were happy to sort out all the boxes for each family members room Shame it started to rain but floors got covered & the went as fast as they could. I would use them again if I ever decide to move but I don't intend to NOT for a very long time. "
 
 
 
 


Review 14 Mar 2017
Recommended by customer in SY7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.3614, -2.9481
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was straight forward, smooth, no particular challenges.
 
Cost: £12000

"The staff were friendly and courteous. They worked efficiently, carefully and tirelessly.
A fantastic job."
 
 
 
 
 
 


Review 13 Mar 2017
Recommended by customer in GL56
51.9854, -1.7014
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Everything went to plan until arrival at destination there was a delay whilst waiting for completion of financial transaction.
 
Cost: £2220

"We found the men to be very efficient and patient."
 
 
 
 
Team:
Wyn Tom S
 
 
 


Review 28 Feb 2017
Recommended by customer in LL42
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.7231, -4.0593
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Small load direct from Barmouth to Bristol.
 
Cost: £1100

"Satisfied."
 
 
 
 
Team:
Dave And
 
 
 


Review 22 Feb 2017
Recommended by customer in SW18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.4645, -0.1848
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing and move into storage-and quite a lot for disposal. Had to be done via small van loads because of narrow lane and even narrower driveway-all on side hill.
 
Cost: £6416

"The team from Knightmovers were fantastic! I have moved all my life ( Husband in army-17 moves; Father in Navy-16 moves) and have come across good, bad and indifferent. These were excellent. Everything was beautifully packed, efficient, good-natured and nothing and nothing too much trouble."
 
 
 
 
Team:
Danny 0 Solo
 
 
 


Review 22 Feb 2017
Recommended by customer in LL30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.3139, -3.7810
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £336
 
 
Team:
Tom Haydn
 
 
 


Review 16 Feb 2017
Recommended by customer in CM7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8877, 0.5327
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £540
 
 
 
 


Review 27 Jan 2017
Recommended by customer in LL36
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5871, -4.0843
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Small cornish town, tidy streets, difficulty location, large property (4 bed rooms) on 4 1/2 levels, on time efficient likeable, professional great sense of humour didn't hang about,smart and lovely team.
 
Cost: £2080

"I would recommend Knight movers to everyone. From the first contact on the phone to the last goodbye they were friendly, welcoming, professional and as my move was due to a bereavement they showed comparison and kindness with a lovely team from telephones to the men who worked hard and carefully taking care of my belongings and the recent decorated property I was moving from and to. "
 
 
 
 
Team:
Hayden
 
 
 


Review 10 Jan 2017
Recommended by customer in SY20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.590558, -3.852799
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Saving the space for the vehicle was a challenge but the punctual arrival of the removals crew made us less of a headache. Possibly a smaller vehicle could have been used.
 
Cost: £1560

"We appreciated the helpful friendliness of the crew and then time management which made the experience less stressful."
 
 
 
 
 
 


Review 23 Dec 2016
Recommended by customer in LL42
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.7212, -4.0529
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Smooth move with heavy furniture and 2 sets of stairs!
 
Cost: £816

"100% customer focused service, excellent two young men. Polite hard working, pleasant and made our lives so much easier!"
 
 
 
 
Team:
Solo Eiddon
 
 
 


Review 23 Dec 2016
Recommended by customer in BT8
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.5130, -5.8937
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from part-furnished flat in West Wales to town-house in Belfast. Was informed that job required three days (day 1 load, day 2 travel and unload, day 3 return)
 
Cost: £1974

"Removal drivers and packers were extremely helpful and friendly. No problems with the load and unload of our items on transport. Only issues were with the lack of communication from Knightmove about the times of our delivery and journey details, which meant we had to re arrange key collection with the landlord in order to meet the removers on time."
 
 
 
 
Team:
Danny O Danny M
 
 
 


Review 22 Dec 2016
Recommended by customer in PE9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6284, -0.5087
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From North Wales to Stamford. We lived up a difficult drive in North Wales - couldn't get a large van up. So they had to ferry the goods down the drive by hand cart and a small van.
 
Cost: £2008

"The team were absolutely brilliant they were very courteous at all times on what was a difficult job. At the other end the furniture was going into storage they packed the units exactly as we asked, making it easier for us taking it out. If asked we would recommend knight movers."
 
 
 
 
Team:
Tom Hayden Dan
 
 
 


Review 19 Dec 2016
Recommended by customer in LL42
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7397, -4.0305
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from a 3rd floor flat via a lift.
 
 
 
Team:
Danny Danny
 
 
 

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