R & J Removals Ltd

Unit 8 (Ground Floor), Aldermoor Way
Longwell Green
Bristol
BS30 7DA

51.4445, -2.4977

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
820 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 820 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Move went well. R & J removals were very good and helpful. They loaded all that we asked for quickly. They were waiting for us on arrival with the keys. The lorry was unloaded efficiently and the ope...."   more
 
" I would recommend R & J Removers to anyone looking for a removal company, just as they were recommended to us. They are professional, friendly and very helpful. We paid extra for a Suturday move...."   more
 
" I have just moved from a house to a first floor flat - they arrived at 8.45 and everything was on the lorry by 10.30 - I was amazed!! Got round to the flat - had a few hiccups with a wardrobe, but all...."   more
 
" From the first phone call I was given confidence in this company. A representative visited our Home and was polite and gave me all the required information about what company can do. When he left I ...."   more
 
About Us


Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.

Packing boxes are supplied FREE of charge.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 73%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 72%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 33
arrived 82
belongings 44
boxes 64
brilliant 51
care 75
careful 41
courteous 39
definitely 77
didnt 34
easy 45
efficient 129
excellent 160
experience 48
extremely 64
fantastic 50
finish 40
free 37
friendly 194
furniture 75
good 131
great 123
guys 149
happy 83
hard 137
help 51
helpful 227
highly 94
impressed 50
packed 59
packing 72
pleased 64
polite 207
professional 148
Quick 58
quote 64
R&J 158
really 94
recommend 278
recommended 87
removal 153
removals 162
service 275
stress 72
stressful 72
team 181
Thank 80
Thanks 65
trouble 66
working 50
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 May 2018
Recommended by customer in BS34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5168, -2.5442
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £500
 

"Move went well. R & J removals were very good and helpful. They loaded all that we asked for quickly.
They were waiting for us on arrival with the keys. The lorry was unloaded efficiently and the operators were friendly and polite."
 
 
Team:
scott sergai gavin
 
 
 


Review 14 May 2018
Recommended by customer in BS15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4498, -2.5192
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move, furniture, garden items and garage contents. Furniture to a local storage depot and garden and garage items direct to our new bungalow.
 
Cost: £450
 

"I would recommend R & J Removers to anyone looking for a removal company, just as they were recommended to us.

They are professional, friendly and very helpful.

We paid extra for a Suturday move and this was well worth it.

Our two guys checked with us over various items to ensure they finished up in the right location because of the split drop.

We definitely want them again, when we are ready for our furniture to come back out of storage.

Thank you guys!"
 
 
Team:
Serge & Dan?
 
 
 


Review 12 May 2018
Recommended by customer in BS16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5038, -2.4979
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This is the second time I have used R&J Removals and both times the teams have been brilliant and professional.
 
Cost: £400
 

"I have just moved from a house to a first floor flat - they arrived at 8.45 and everything was on the lorry by 10.30 - I was amazed!! Got round to the flat - had a few hiccups with a wardrobe, but all was done by 1pm. It gave me chance to get most things sorted in the afternoon. I will definitely use them again and it goes without saying that I would recommend them!!"
 
 
Team:
Serge (sorry don't know the other one)
 
 
 


Review 11 May 2018
Recommended by customer in BS7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5041, -2.5793
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from one 4 bed house to another 4 bed house.
 
Cost: £660
 

"From the first phone call I was given confidence in this company. A representative visited our Home and was polite and gave me all the required information about what company can do. When he left I already knew that this was probably the company I would employ. I recieved a few more quotes and R & J were not the cheapest by a small margin but I felt they were the best. On move day the men turned up on time and were polite and courteous and clearly knew what they were doing. They were also very jolly which made the day easier. Our house contents were very well looked after and I was impressed with the way our leather seating was protected in padded covers. I also pointed out our paintings and mirrors which again were protected and made in to our new house in perfect condition. When we arrived at the new house the men were very careful with our furniture etc and always checked if they were unsure as to where we wanted things placed. Before they left they ensured we were happy with everything. So all in all a very easy move day mainly due to R & J. I would not hesitate to recommend this company and would use them again."
 
 
Team:
Sorry I cant remember the 3 names as I called them boss man, tattoo man and young uní. Great guys who were easy to get along with.
 
 
 


Review 10 May 2018
Recommended by customer in BS30

 I'm: Male 

51.4370, -2.4746
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local 2 man move using 7.5 tonne truck

"Having seen R&J move our friends last month we opted to use them as well for a local move. The two guys that handled the move were absolutely brilliant - careful, helpful, polite and exceeded our expectations by miles. We could not recommend the service they gave us any higher."
 
 
 
 


Review 7 May 2018
Recommended by customer in SA73
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
51.7176, -5.0254
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Bristol to west Wales. I had to change dates several times and always got help, advice and support from the office. A good team always polite and efficient.

"The two guys were brilliant, loading and unloading nothing was too much trouble. Fast, efficient and great fun, did a good job of taking any stress out of the move."
 
 
 
 


Review 3 May 2018
Recommended by customer in BS16
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.4999, -2.4692
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 3 bed semi to 4 bed town house.

"The entire experience was stress free. The men were incredibly hard working and efficient. We couldnít believe how fast an entire house can be packed into a van!
We will always return to R&J and recommend them to friends and family"
 
 
Team:
Rob & Dane
 
 
 


Review 1 May 2018
Recommended by customer in BS6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4819, -2.6024
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 storey terrace house with particularly narrow spiral staircase to the loft. The weather was terrible also.
 
Cost: £500
 

"Mark was very helpful and responsive in the build up - the boxes were delivered when agreed and the van turned up on the day bang on time. The guys doing the work were very friendly and considerate - nothing was too much trouble. They were good about protecting the floors (as it was pouring downoutside for most of the move.) On the unload they were very good about putting things in the right places and never complained when we said "loft"!
Fantastic service all round would not hesitate to recommend to anyone."
 
 
Team:
Mark before then Serge, Scott and Dan.
 
 
 


Review 29 Apr 2018
Recommended by customer in BS37
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5247, -2.4271
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ground floor flat to a 3 bed house
 
Cost: £400
 

"The removal guys were punctual and very polte, introducing themselfs and running through the plan of action.

Both took care of possessions, taking care when carrying and loading.

When at we arrived at our new property that took the same care as earlier.

I would highly recomend RJ removals."
 
 
Team:
Dan and Serg
 
 
 


Review 27 Apr 2018
Recommended by customer in BS37
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5297, -2.4261
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The move went very well no hassles and your team worked well together Matt worked very hard when he was on his own on the Thursday.

Mum and I have realised your teams names but this does not detract in anyway from there hard working attitude and their team spirit throughout the days we wish you all the best and would use your services again

Very good team polite phone coversations friendly banter reliable listen to requests and acted on them caring professional manner throughout the days we have already recommended your services to a Tesco delivery driver who is thinking of moving soon as we were recommended ourselves and we will enable others to to have the benefit of your services in the future"
 
 
Team:
Matt and humble apologies for forgetting the other 4 guys names
 
 
 


Review 25 Apr 2018
Recommended by customer in BS4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.4362, -2.5632
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a move from a second floor flat to a house, the second time we have moved with R&J.
 
Cost: £640
 

"The guys moving us were fantastic. They were polite friendly and took time to understand our needs. We would use R&j again"
 
 
 
 


Review 25 Apr 2018
Recommended by customer in BS36
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.5245, -2.4742
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was carried out by 4 men who were all very pleasant to deal with. Nothing was too much trouble and could not have done more.
 
Cost: £858
 

"The company were helpful from start to finish and would highly recommend them. The price was reasonable and fair for the work involved.

There is only so much you can say about moving, it was done professionally and on time and budget."
 
 
Team:
I cannot remember all the names
 
 
 


Review 25 Apr 2018
Recommended by customer in BS16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4928, -2.5127
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move 3 bed to 4 bed 8 miles away
 
Cost: £705
 

"Friendly cheerful crew who did the job quickly and nothing was too much trouble"
 
 
Team:
Sorry donít remember
 
 
 


Review 25 Apr 2018
Recommended by customer in BS15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4620, -2.4869
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was with out ant flaws. My mum was over the moon, could not have been happier.

"The whole experience was without any problems. We could not have asked for anything better. I would recommend your firm to anyone needing removals Cant thank you enough for all your help. The men went out of there way to insure my mum had no worries at all. Thank you.

Paula Walsh"
 
 
Team:
Im so sorry i cant remember, One was young. The other had an accent
 
 
 


Review 18 Apr 2018
Recommended by customer in BS34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.5083, -2.5773
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
On the 6th April we moved from a 3 bedroom house to a third floor retirement flat.After getting rid of a lot of items before we moved we soon realised we had not done enough by a long way.
 
Cost: £820
 

"On the day of the move three lovely gentlemen arrived Jamie, Dan and another lovely man whose name I cannot recall. They were courteous,polite,cheerful and started loading the van immediately.
In addition to furniture we had a lot of boxes as well, they moved everything and nothing was too much trouble puting us at our ease at all times.
At our new address they were not allowed to use the lift because it would have caused problems for the residents going about there daily lives,but that was no problem because they just got on with moving everything up three flights of stairs with cheerfulness and courtesy they were wonderful.
Nothing was broken or damaged and I would highly recommend this company."
 
 
Team:
Jamie, Dan and 1 other lovely gentleman.
 
 
 


Review 16 Apr 2018
Recommended by customer in GL12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
51.6386, -2.3586
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 Bed house to a slightly bigger 3 bed house 15 miles from Bristol
 
Cost: £800
 

"Using R&J was definitely the best decision we made regarding our move and I would highly recommend their services!They were absolutely amazing!

R&J came highly recommended to us by friends and several of my colleagues. They truly did an impressive and fantastic job for us, from coming to have a look at the house and giving us a detailed quote later on to packing our house, loading and unloading our furniture and boxes. Chris and Sergei were very polite and professional all way through the packing and the move itself.

Sergei packed our house (7 hours) and did a really impressive job there, handling every item with care.we were particularly impressed with how he handled our crystal flutes and glasses!

On the move day they arrived promptly and loaded the truck with efficiency. All our furniture was delivered with care and later on in the day, another team of 3 extra guys came to help Chris and Nick unload. Everyone was extremely friendly and professional and I cannot thank them enough for all their hard work.

We would use R&J again without any hesitation.

"
 
 
Team:
Sergei, Chris and later on Nick and his team
 
 
 


Review 12 Apr 2018
Recommended by customer in EX20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8185, -4.0718
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extremely smooth move.

"The move could not have gone smoother. From the first visit to give a quote to moving us into our new home everyone was extremely helpful.

Mark in the office answered any queries I had and Nick and Serge, the removal men were brilliant.

I would certainly recommend R & J Removals."
 
 
Team:
Nick, Serge & Mark
 
 
 


Review 6 Apr 2018
Recommended by customer in Ex15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8565, -3.3797
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Puntual.pleasent staff well mannered. No damages. Can recommend them.

"Can highly recommend them."
 
 
 
 


Review 6 Apr 2018
Recommended by customer in BS5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4632, -2.5464
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move 1 mile from 2 bed to 3 bed
 
Cost: £948
 

"R&J came recommended to us by family and did a fantastic job for us. The guys were polite any courteous and treated our homes with respect

We opted for a 7 hour packer which massively helped break the back of the packing and they left us plenty of enough boxes to complete the job (although tape was a bit sparse; note, get LOTS!!!). My only criticism was that they could have done with some corner protectors for large paintings, but although I was slightly concerned about damage at the time, there wasn't actually any damage. If you have precious paintings/frames then I would recommend getting some for piece of mind

On the move day they arrived promptly and had us packed up within 2 hours and moved in within a further 2 hours once we had keys. They even helped with putting stuff up into the loft. All our furniture was delivered with care and intact.

In advance, we had considered moving ourselves but were massively thankful that we opted for professionals as we had a lot of stuff to move.

We would not hesitate to use R&J again."
 
 
Team:
Rob
 
 
 


Review 6 Apr 2018
Recommended by customer in BS4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.4440, -2.5646
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large four story town house into a smaller four story house, so lots of stairs and lots of large pieces of furniture. We moved over 2 days, loading on the 1st and unloading on the 2nd. There were several large pieces of furniture which the guys had to negotiate up windy staircases, which they did amazingly well. We also used the packing service the day before which was quick and really efficient too.
 
Cost: £1800
 

"This is the third time we have used R&J removals and they were brilliant. All the guys are very polite, experienced, quick and efficient. They are always on time and always very careful with all the furniture and packing.
The move went very smoothly, with the guys always willing to do little extra jobs, such as put beds back together and take doors off furniture to make it fit up stairs!
The sales process and initial visit is also very efficient, with clear guidance on price and how long the move will take.
The packing service was great too, with Jamie, who was really friendly and helpful.
Can't recommend them highly enough and would 100% recommend and use again myself - I have used them 3 times, so they must be good!"
 
 
Team:
Jamie, Paul, Dave and rest of their crew.
 
 
 

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