Taxitruck Removals

Unit F3 Beckingham Business Park, Beckingham Street Tolleshunt Major
Maldon
Essex
CM9 8LZ

51.7657, 0.7490

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.6/10
349 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 349 reviews since 2008
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Your young men were very polite and helpful Full marks!"   more
 
" I booked this company last minute as my previous company let me down I cannot thank you enough for being kind, sympathetic and ultra efficient- your crew are a credit to your company and could not do ...."   more
 
" Excellent service all Taxitruck staff were happy, helpful and hard working"   more
 
" Third time I have used these removals for moving house."   more
 
About Us


Cheryl talks about Referenceline and the British Association of Removers TSI Approved Code.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 90%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 78%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 85%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 78%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

belongings 7
boxes 11
brilliant 9
care 7
careful 9
cheerful 8
courteous 16
crew 16
damage 8
Dave 8
definitely 14
despite 8
easy 9
efficient 32
efficiently 10
especially 7
excellent 47
experience 8
extremely 12
Fantastic 16
finish 7
free 14
friendly 29
furniture 12
good 30
Great 23
guys 14
happy 22
hard 22
help 8
helpful 73
highly 12
mark 11
nice 7
packing 8
Phil 9
pleasant 11
pleased 21
polite 32
professional 17
quick 11
really 8
recommend 47
removal 40
service 80
stress 15
Taxitruck 41
team 29
Thank 30
trouble 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Review 14 Mar 2019
Recommended by customer in CM2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.7193, 0.4600
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth. No problems.
 

"Your young men were very polite and helpful
Full marks!"
 
 
 
 
Team:
Mark Andy
 
 
 


Review 7 Mar 2019
Recommended by customer in CM7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8864, 0.5557
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I booked this company last minute as my previous company let me down I cannot thank you enough for being kind, sympathetic and ultra efficient- your crew are a credit to your company and could not do enough to help me.
Thank you "
 
 
 
 
Team:
Phil James Mr
 
 
 


Review 15 Feb 2019
Recommended by customer in IP14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2471, 1.1428
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went smoothly
 
 
 
Team:
Phil Andy
 
 
 


Review 11 Feb 2019
Recommended by customer in IP16
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.2004, 1.5797
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two moves
1) Garage move
2) House move
Lots of stuff
 

"Excellent service all Taxitruck staff were happy, helpful and hard working"
 
 
 
 
Team:
Andy Phil Dan Paul Mark B
 
 
 


Review 25 Jan 2019
Recommended by customer in CM3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.7176, 0.5827
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went to plan, Apart from wardrobes didn't go upstairs in new property. No hold ups between out and moving in.
 

"Third time I have used these removals for moving house."
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in CO6
51.9276, 0.7007
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office move from 1st floor to ground floor property.
 
Cost: £1180

"Staff were polite helpful and very efficient.
Would recommend to everyone and will use again. "
 
 
 
 
Team:
Mark Brad Kev Dan
 
 
 


Review 3 Jan 2019
Recommended by customer in CM2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7176, 0.4679
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to unexpected circumstances ie. my wife was taken i'll just move to leaving our former residence on Nov 26th and in hospital until after completion date 17th Dec. As she did not return home until 21st Dec.
 

"It was the best resolution to move all our items to storage in the intervening period. The crews who attended for all the moves involved in getting us from A to B. Were most courteous and considerate, they did their best to make a most traumatic period move bearable, they were all a credit to their employer"
 
 
 
 
Team:
Phil Mark Andy Dan Bradle
 
 
 


Review 2 Jan 2019
Recommended by customer in CM9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.7417, 0.6940
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Mark, Andy and Keven were most helpful and efficient. I was very pleased how the day went, Any problems were dealt with among themselves. The day went very smoothly "For me"."
 
 
 
 
Team:
Mark Andy Kevin
 
 
 


Review 19 Dec 2018
Recommended by customer in CM8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8020, 0.6442
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move run smoothly from start to final. Office - Phil and Dan. Even had some good laughs.
 
 
 
 
 


Review 15 Nov 2018
Recommended by customer in CM8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.7978, 0.6365
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a standard house move with no particular challenges. The move was local, about 8 miles. I suppose the only challenge to note was the narrow road I was moving from which meant Taxitruck made 2 trips using a smaller removal van.
 

"Both Mark and Dan were very polite and helpful and worked extremely efficiently. They didn't mind at all when asked to move furniture and boxes from on room to another after I changed my mind. One item of garden was originally left behind but the team went back and collected it despite the pouring rain. Thank you Mark and Dan!
To conclude, I would definitely recommend Taxitruck to my friends. "
 
 
 
 
Team:
Mark Dan
 
 
 


Review 28 Oct 2018
Recommended by customer in CO10
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.0565, 0.7811
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal / contents from Burnham on Crouch to Sudbury on 19/01/18. Removal operatives were excellent and extremely courteous
 
Cost: £1059

"I would have no hesitation in recommending Taxitruck as a preferred removal contractor. They made the move as painless as possible at what was a most stressful time!
Well done!!"
 
 
 
 
Team:
Phil Brad Andy
 
 
 


Review 28 Aug 2018
Recommended by customer in B92
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.4330, -1.8076
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The move went very smoothly. Phil and Dam were very friendly and helpful. "
 
 
 
 
Team:
Phil Dan
 
 
 


Review 30 Jul 2018
Recommended by customer in PE23
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
53.1551, 0.0804
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Extremely pleased with the service from start to finish. Every member of staff were so helpful. Phil e Brad did an excellent job moving us in. Including climbing our driveway slope with all the furniture. Well done Boys!"
 
 
 
 
Team:
Phil
 
 
 


Review 19 Jul 2018
Recommended by customer in CM9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.7493, 0.7537
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service. "
 
 
 
 
Team:
Mark Andy Phil
 
 
 


Review 12 Jul 2018
Recommended by customer in CM8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.8153, 0.6474
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move to a 3 storey house.
 
Cost: £1024

"Great service with friendly and helpful delivery men- couldn't be happier."
 
 
 
 
Team:
Andy Mark Phil
 
 
 


Review 4 Jul 2018
Recommended by customer in HP17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.8013, -0.8598
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very straight forward move.
 

"The whole move was exceptionally well done. The guys were bright and personable, thoroughly professional and altogether a first class service. "
 
 
 
 
Team:
Phill Mark Paul
 
 
 


Review 25 Jun 2018
Recommended by customer in CM0
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.6619, 0.8333
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a large 3 bed semi to a 2 bed bungalow so space at the other end was challenging!
 

"Dave and Lee arrived promptly and were very polite and helpful. They quickly loaded our furniture and on arrival at our new property took the time to place all items wherever we wanted."
 
 
 
 
Team:
Dave Lee
 
 
 


Review 16 Jun 2018
Recommended by customer in OL16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
53.6192, -2.1482
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 containers to storage.
Small van to rental property.
4 months later 5 containers from storage is Essex to of Lancs.
 

"From loading up the container and small van in Essex to delivery containers to new address in Lancs, Taxitruck removal men were very courteous, careful and considerate at both ends of our moving house experience.
Very pleasant with the service we received."
 
 
 
 
Team:
Dave Dan
 
 
 


Review 7 Jun 2018
Recommended by customer in CO13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.8440, 1.2126
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went very well, with just one minor issue as 2 doors had to be removed and replaced for access.
 

"Absolutely delighted with the whole experience with Taxitruck. Constant reschedules of moving date. Fantastic team from the girls in the office to the guys of the day. Thank you all so much."
 
 
 
 
Team:
Dave Lee
 
 
 


Review 29 May 2018
Recommended by customer in CN9
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smoothly as lots of big items sold prior to move (i.e dresser, 5 piece suit, wardrobe)
 

"Polite, professional, courteous, helpful at all times, prompt, kept informed of progress.
Wonderful chaps.
Would hard all day and made moving as smooth and easy as possible for me."
 
 
 
 
Team:
Mark Dave Lee
 
 
 

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