Taxitruck Removals

Unit F3 Beckingham Business Park, Beckingham Street Tolleshunt Major
Maldon
Essex
CM9 8LZ

51.7657, 0.7490

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.5/10
329 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 329 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service, very nice men to deal with. Would definitely use TaxiTruck again."   more
 
" Myself and my partner found the boys. Very reliable, friendly, thorough and certainly know how to pack a truck so there are or were no breakages. Thank you and also which helped us a lot was they pu...."   more
 
" We found Phil, Mark and Dave very patient, helpful and considerate with both moves and would recommend your company to whoever would need your services. Thanking you."   more
 
" We would like to thank Phil and Andy for the excellent way they handled our move. They were very considerate and careful with all our belongings and the move into our new property was very quick and ...."   more
 
About Us


Cheryl talks about Referenceline and the British Association of Removers TSI Approved Code.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 90%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 79%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 85%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 78%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

belongings 7
boxes 10
brilliant 9
care 7
careful 8
cheerful 8
Courteous 13
crew 15
damage 8
Dave 7
definitely 13
Despite 7
easy 8
efficient 29
efficiently 9
especially 7
Excellent 44
extremely 10
fantastic 15
free 14
friendly 27
furniture 9
good 30
Great 22
guys 12
happy 21
hard 20
help 7
helpful 63
highly 12
Mark 9
nice 7
packing 8
Phil 7
pleasant 10
pleased 19
polite 27
professional 15
quick 11
really 8
recommend 45
removal 38
satisfied 11
service 74
smoothly 8
stress 15
TaxiTruck 36
team 27
Thank 26
trouble 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 23 May 2018
Recommended by customer in CO5
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: Over 10 years 
51.8151, 0.7594
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £560

"Excellent service, very nice men to deal with.
Would definitely use TaxiTruck again."
 
 
 
 
Team:
Dave Lee
 
 
 


Review 22 May 2018
Recommended by customer in CO16
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.8055, 1.1448
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smoothly no problems.
Or hassle and we felt at ease.
 

"Myself and my partner found the boys.
Very reliable, friendly, thorough and certainly know how to pack a truck so there are or were no breakages.
Thank you and also which helped us a lot was they put the stuff in the right rooms.
We are very pleased with your service.
Thank you so much for a stress less move, you should be proud of your boys.
We have no complaints what so ever."
 
 
 
 
Team:
Phil Mark Dave
 
 
 


Review 10 May 2018
Recommended by customer in SP4
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
51.1708, -1.7745
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent, poor accesses at both address.
 

"We found Phil, Mark and Dave very patient, helpful and considerate with both moves and would recommend your company to whoever would need your services.
Thanking you."
 
 
 
 
Team:
Phil Mark Dave
 
 
 


Review 5 May 2018
Recommended by customer in CM9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7307, 0.6744
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly.
 

"We would like to thank Phil and Andy for the excellent way they handled our move.
They were very considerate and careful with all our belongings and the move into our new property was very quick and efficient."
 
 
 
 
Team:
Phil Ndy
 
 
 


Review 25 Apr 2018
Recommended by customer in CM8
51.8016, 0.6406
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Although it was raining, Dan and his mate were just great. Got on with the job and worked very hard.
 

"We would recommend Taxitruck, as the men were hardworking and got us moved in very quick and it was a pleasant day. They were fantastic workers. Thank you very much."
 
 
 
 
Team:
Ve
 
 
 


Review 23 Mar 2018
Recommended by customer in CM9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.7793, 0.7329
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Lee Phil
 
 
 


Review 7 Mar 2018
Recommended by customer in CM9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.7206, 0.6764
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very well. Was impressed with transportation of clothes.
 

"Very satisfied."
 
 
 
 
Team:
Phuil Some Bloke Called A
 
 
 


Review 15 Feb 2018
Recommended by customer in OL12
53.6380, -2.1266
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part move to rental property and remainder to storage.
 
Cost: £1793

"Office and removal staff all very helpful."
 
 
 
 
Team:
Lee Dave Phil
 
 
 


Review 8 Feb 2018
Recommended by customer in CM8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8158, 0.6469
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
No Problems.
 

"Excellent"
 
 
 
 
 
 


Review 5 Feb 2018
Recommended by customer in SS5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.6172, 0.6145
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smoothly- Most straight forward of the whole sale/purchase. Excellent service.
 
 
 
Team:
Dave Phil Dan Mark
 
 
 


Review 19 Jan 2018
Recommended by customer in CO5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.7982, 0.7677
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Can't praise the work force too highly. "
 
 
 
 
 
 


Review 19 Jan 2018
Recommended by customer in CN3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Taxitruck enabled us to move comfortably just before Christmas. They were highly professional and helpful.
 

"Thanks to your excellent team I was able to move and unpack easily due to the careful attention of all staff from Taxitruck.
Thank you."
 
 
 
 
Team:
Phil Dan
 
 
 


Review 17 Jan 2018
Recommended by customer in CM2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.7003, 0.4736
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service from Taxitruck team."
 
 
 
 
Team:
Mark Lenny
 
 
 


Review 4 Jan 2018
Recommended by customer in CM9
 My Age: 40 - 49 
 I'm: Female 
51.7437, 0.6930
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had heavy snowfall. Sunday 10th.
Both guys were very helpful, careful, etc.
 

"Great guys.
Very funny and polite."
 
 
 
 
Team:
Phil Andy
 
 
 


Review 3 Jan 2018
Recommended by customer in SE16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.5049, -0.0470
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We sold and moved to store, our purchase was delayed (conveyance details). Taxitruck were very good at making our move in just before Christmas.
 

"Two people loaded our furniture with great care into four containers. Three people unloaded the containers ten days later.

Very good."
 
 
 
 
 
 


Review 8 Dec 2017
Recommended by customer in CM0
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6457, 0.8204
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1214

"The move was carried out professionally and with great care to our belongings. The staff were punctual and polite.


"
 
 
 
 
Team:
Mark Phil Lee A
 
 
 


Review 17 Nov 2017
Recommended by customer in CM7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8869, 0.5582
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Within 3 hours van was packed (4 bed house). House left unmarked.
 
Cost: £1050

"Speedy and efficient Courteous and accommodating. A nice good working team. "
 
 
 
 
Team:
Dave Lee Andy
 
 
 


Review 20 Oct 2017
Recommended by customer in CM1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.7292, 0.4287
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything went very smoothly. Any challenges were met well no fuss and dealt with immediately. Pleasant, friendly and efficient team.
 
Cost: £1129

"We were really pleased with our moving day and how it went. After 41 years at our old address we had a lot of furniture and possessions. Nothing was too much trouble for our team and when certain pieces didn't fit in new house they came up with suggestions and made it work. They hardly stopped all day and seemed to work well as a team get on with each other. They were a pleasure to have in our house. "
 
 
 
 
Team:
Dave Dan Lee
 
 
 


Review 11 Oct 2017
Recommended by customer in CM9
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7293, 0.6712
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from two bed cottage to 1 bed apart in retirement block - same town.
 

"All went smoothly. Staff pleasant and efficient."
 
 
 
 
Team:
Dave Dan
 
 
 


Review 2 Oct 2017
Recommended by customer in WF9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.6088, -1.3550
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"A very helpful company. Very understanding when the first moving date fell through.
The actual moving teams were first class. Very polite and thorough. They made the move a breeze."
 
 
 
 
Team:
Lee Andy
 
 
 

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