Mr Shifter Removals & Storage

Where reputations count.

Unit 1b Whitestone Business Park, Saltwells Road
Middlesbrough

TS4 2EB

Removers - Removals Companies

www.mrshifter.co.uk

Email This Business

Tel 01642 241 453

Listed under: Removers / Removal Companies

97% recommended Rating 9.6/100
296 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 296 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.3/10
The price represents value for money

Recent Reviews

" An amazing Company! I think 5 stars are not enough for this company! I used this company 2 times (moving from Plymouth to Middlesbrough and from Middlesbrough to Birmingham) and I can say that eve...." more

" Extremely professional, great to work with, turned up on time and respectful of our belongings. Wouldn't hesitate to work with him again. Would recommend them to everyone." more

" Perfect service. The box and package material was great and accurately calculated. On the day the lads were great, on time and efficient. They were polite, hardworking and nothing was a problem. I ...." more

" The Mr shifter Team where very punctual, polite and nothing was a problem to them. The team were very professional, there priority was to safety pack and move our property and valuables. The te...." more

About Us
Information provided by the business
Legal Name: Mr Shifter Removals & Storage.

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Review 14 Mar 2024 Recommended by customer in B5 7 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I used this company 2 times for moving my stuff out of a two-bed apartment. Moving from Plymouth to Middlesbrough Moving from Middlesbrough to Birmingham

"An amazing Company!

I think 5 stars are not enough for this company!
I used this company 2 times (moving from Plymouth to Middlesbrough and from Middlesbrough to Birmingham) and I can say that everything went super smoothly!
They are very kind, very professional and their services are top in quality!
Well done Mr Shifter!!!

"

Team:
Jim, Matthew and the 2 amazing guys who moved my stuff (sorry for forgetting their names :( )

REPORT THIS REVIEW

Review 27 Feb 2024 Recommended by customer in DL3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from Darlington 3 storey town house, to a village bungalow.

"Extremely professional, great to work with, turned up on time and respectful of our belongings. Wouldn't hesitate to work with him again. Would recommend them to everyone."

Team:
Mr Grey

REPORT THIS REVIEW

Review 31 Jan 2024 Recommended by customer in TS8 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We have used Mr Shifter twice and the service was perfect.

"Perfect service. The box and package material was great and accurately calculated. On the day the lads were great, on time and efficient. They were polite, hardworking and nothing was a problem. I would recommend them in the future for any house moves. Excellent service"

Team:
Unsure of the names

REPORT THIS REVIEW

Review 29 Nov 2023 Recommended by customer in TS6 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I wouldn''t hesitate to recommend Mr shifter to anyone who is looking to move property. A great experience in the panic of moving as they took care of everything for us.

"The Mr shifter Team where very punctual, polite and nothing was a problem to them.

The team were very professional, there priority was to safety pack and move our property and valuables.

The team took there time, made sure that we were happy with how they packed our property, explained how it would be packed in the wagon and secured to ensure nothing could move."

Team:
Mr Shifters Team

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in DL3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from 3 storey property to another 3 storey property and have beds dismantled and re erected at new property

"Contacted Mr Shifter on recommendation given to me not at all dissapointed on short notice Jim sorted us out guys were Brill respectful of properties and items that we were moving they worked a long day and had some stuff to dismantle and re erect which they did no issues were really helpful at new property and did not leave until we were happy with everything in each room. Highly recommend"

Team:
The guys I am terrible at names Pete the joke teller and his mate who has lots of lovely girls

REPORT THIS REVIEW

Review 5 Oct 2023 Recommended by customer in ts70 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Complete house/garage/garden move , over 2 days due to amount of items . All good no problems.

"We used Mr Shifter for our move from their Quote to the finish they very professional , careful with our items to move and made a stressful time very easy . Great and friendly moving team , not a bad word to be said .
Thanks Mr Shifter."

REPORT THIS REVIEW

Review 30 Sep 2023 Recommended by customer in NE23 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Four bedroom one garage move from Middlesbrough to Cramlington .

"Excellent team. Extremely careful. Polite and efficient. Highly recommend and would use again ."

REPORT THIS REVIEW

Review 31 Aug 2023 Recommended by customer in TS10 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Business premises move with multiple floors and furniture dismantling.

"Professional, flexible and courteous. We needed 2 surveys due to changing requirements and Mr Shifter was completely flexible on dates. Crew were courteous, hard-working and quick, with no issues."

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in BD17 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three shifters moved my 85 year old mother 90 miles.

"They arrived punctually, were careful with her belongings and were very polite. Highly recommended.
"

REPORT THIS REVIEW

Review 24 Aug 2023 Recommended by customer in DL5 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full packaging and wrap service, uplift with storage where applicable, destination delivery locating and removal of packaging - UK to Australia ... again :)

"Mr Shifter took the time realise my full expectations, offered good sound advice, are definitely customer focused and perform their duties to the highest quality and professional standards and on time.

Jim and Matthew met my every need with great communication throughout.

The crews and personnel from Mr Shifter I have had the pleasure to meet and communicate with have always been courteous and very friendly which is very commendable.

I am a returning customer and will continue to be so, as I know I they offer a service I can rely on."

REPORT THIS REVIEW

Review 21 Aug 2023 Recommended by customer in TS95 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I would recommend Mr Shifter removals as nothing was to much and living in a old and difficult shaped property it was dealt with great professionalism.

"I can just really sum it up in a few words " Great service, Brilliant staff and nothing was too much""

Team:
Jim

REPORT THIS REVIEW

Review 16 Aug 2023 Recommended by customer in TS8 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Local house move

"Professional, courteous & efficient service throughout

We wouldn�t hesitate to recommend
"

REPORT THIS REVIEW

Review 15 Aug 2023 Recommended by customer in G69 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving and storage

"Fantastic movers with the absolute best attitude. We are 3 moves in on a 4 move deal and the commitment and conscientious service has not wavered.
Our situation has been complex and long winded and has included storage and difficult articles so nice to say they have been great all the way through.
Wholeheartedly recommend this company and appreciate the friendly efficient customer service by phone email and text.
The guys who do the lifting are so willing and positive and also friendly and funny- takes a lot of the stress out of it."

Team:
Everyone we had contact with was excellent

REPORT THIS REVIEW

Review 14 Aug 2023 Recommended by customer in TS10 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3 bed House move.

"House move performed, quickly and professionally by a couple of friendly guys.

Nothing damaged and the move happened without any fuss.

Great service and good value ... couldn't ask for any more!"

REPORT THIS REVIEW

Review 11 Aug 2023 Recommended by customer in Ts17 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from a 4 bedroom house to another 4 bedroom house. 300 miles.

"From booking the removal to completion everything went smoothly.
Great removal company everything went smoothly. Very affordable and professional. The lads worked very hard. Very polite and efficient"

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Review 2 Aug 2023 Recommended by customer in DL1 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Stress free, friendly and efficient. They turned up on time and started immediately. Everything was packed extremely well. When we got to the new house, the first thing they asked is where I wanted all the furniture etc.

"Considering I believe it was a Bank holiday and great weather, booking the appointment was really easy and wasn't considered a problem.
The whole process was stress free, and they didn't hang around! Very polite, well presented and couldn't have asked for better.

Will use again, and you should too, you won't regret it!

Highly recommended and very professional, I will be definitely be using Mr shifter again.

Excellent price too

Stuart Lockwood"

Team:
Didn't catch there names, but all canny bunch

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Review 24 Jul 2023 Recommended by customer in Dl6 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Fantastic service from start to finish the job was carried out professionally and the communication from Jim from start to finish was excellent.

"From start to finish the job was carried out professionally and service was excellent, fantastic company would highly recommend."

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Review 8 Jun 2023 Recommended by customer in TS3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Mr Shifters Removals made our house move so much easier.

"Our belongings were handled with care & everything arrived intact, no breakages. Timings were spot on & the lads were professional, extremely helpful & polite. What should have been a stressful experience was certainly eased by Mr Shifter Removals. Wardrobe boxes, TV bags & mattress covers were included in the price too. We can�t thank them enough A1 & would definitely recommend

Thanks so much MrShifter😊Our move from Cambridgeshire to Middlesbrough was made so much easier with your guys, they were professional, helpful & extremely hard working. We can�t thank them enough😁Definitely come highly recommended A1

"

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Review 20 May 2023 Recommended by customer in Dl3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved me from my Stroud home to Darling

"Mr Shifter provided two guys who were polite, professionaland very personable to help move me from my Stroud home to Darlington.
Couldn't have asked for a better team."

Team:
Can't remember

REPORT THIS REVIEW

Review 16 May 2023 Recommended by customer in TS17 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A thoroughly professional job completed on time.

"The removal men were polite and took great care in their work. I can't recommend them highly enough. Great value for money
"

REPORT THIS REVIEW

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