Britannia Beckwith of Sussex

Europa House, Euro Business Park, New Road
Newhaven
East Sussex
BN9 0DR

50.8013, 0.0522

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
937 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 937 reviews since 2014
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" All the people involved in the move were most helpful. The packers did an excellent job with no breakages. The move was equally efficient and the chaps on moving day were well organised and very car...."   more
 
" I was impressed by your representative Louise Fuller when she first visited me to provide a quote for removals in January 2018. I obtained quotes from 5 companies. Louise's clarity in describing you...."   more
 
" Mark and Dan were very good in fact excellent polite punctual presentable. Would certainly recommend the company to other people."   more
 
" Sales team were good estimate appointment but let down in care after as did not return calls etc. CJ, Dan and Craig our removal team were fantastic. So helpful, polite and friendly. Move went very ...."   more
 
About Us


Britannia Beckwith removals of Sussex is the longest established removals company in East Sussex. We are a family owned and run removals and storage company operating from a head office and warehouse in Newhaven, East Sussex, also with offices in Brighton and Seaford.

We are long and established members of the Britannia group and one of over 40 companies that makes up Britannia movers international. We are also members of the British Association of Removers (BAR). We are accredited by QSS for reaching the European Quality Standard for removals BSEN 12522. Which allows us to fly the well known Kitemark symbol.

Our removals service is comprehensive, friendly and efficient and we pride ourselves on providing the best possible service for our customers.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 88%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 26
amazing 19
Arrived 10
Beckwith 15
Ben 22
Brilliant 59
Britannia 27
care 23
cheerful 27
courteous 48
Crew 37
Dan 20
definitely 33
delivery 20
easy 20
efficient 94
Excellent 176
extremely 32
fantastic 42
free 22
friendly 128
friends 19
furniture 21
good 119
great 96
guys 88
happy 47
hard 74
helpful 206
Highly 28
impressed 19
Lovely 19
Mark 23
packing 21
pleasant 24
pleased 41
polite 111
professional 87
really 66
recommend 118
removal 50
Rob 23
service 179
smoothly 25
stress 25
team 116
Thank 124
Thanks 64
trouble 21
working 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 May 2018
Recommended by customer in RH20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
50.9463, -0.4256
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Both the packing service and move were handled most professionally and the service was 'second to none'.
All the people involved were very efficient whilst also helpful and courteous.
 
Cost: £1900

"All the people involved in the move were most helpful.
The packers did an excellent job with no breakages.
The move was equally efficient and the chaps on moving day were well organised and very caring and reassuring.
Thank you Beckwiths."
 
 
 
 
Team:
Mark Rob Fraser Dan
 
 
 


Review 21 May 2018
Recommended by customer in BN25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7754, 0.1063
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move took place in May 11th 2018 following packing the previous day.
I was impressed by the thoroughness and professionalism of the crew who carefully dis-mantled them re-assembled one complected items of furniture
 
Cost: £800

"I was impressed by your representative Louise Fuller when she first visited me to provide a quote for removals in January 2018.
I obtained quotes from 5 companies.
Louise's clarity in describing your services and professionalism impressed me.
However, at first I was tempted to offer my business to a competitor.
However, Louise followed up in emails and I kept your company in mind before mailing my final decision.
I am very pleased with the outcome."
 
 
 
 
Team:
Frazer Robbie Andy
 
 
 


Review 19 May 2018
Recommended by customer in BN23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7941, 0.3301
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 2 bedroom bungalow to 3 bedroom house.
Wait for keys.
 
Cost: £549

"Mark and Dan were very good in fact excellent polite punctual presentable.
Would certainly recommend the company to other people."
 
 
 
 
Team:
Mark Dan
 
 
 


Review 19 May 2018
Recommended by customer in BN10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7927, 0.0157
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Residential move from one house to another.
Full packing service and removals.
 
Cost: £998

"Sales team were good estimate appointment but let down in care after as did not return calls etc.
CJ, Dan and Craig our removal team were fantastic.
So helpful, polite and friendly.
Move went very smoothly.
No issues.
Very happy."
 
 
 
 
Team:
Ct Dan Craig
 
 
 


Review 14 May 2018
Recommended by customer in BN2
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
50.8095, -0.0536
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing furniture from a water damaged property.
Removing a large circular table.
Proved to be challenging but was successfully overcome.
 

"The team were extremely courteous and friendly and carried out their task with great effort and efficiency.
A credit to the company."
 
 
 
 
Team:
Mark Derren Andy
 
 
 


Review 5 May 2018
Recommended by customer in BN2
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.8186, -0.1264
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We just closed our storage units and distributed the things to 3 different locations.
 
Cost: £800

"They are always great.
Polite, careful with furniture and stay in contact about time etc."
 
 
 
 
Team:
Robin Taff
 
 
 


Review 4 May 2018
Recommended by customer in PL14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.4833, -4.4591
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Empty Mum's flat ready to sell- gone to care home.
 
Cost: £1960

"Polite helpful guys.
A couple of small items broken - eg. picture glass but no real issue.
Left one item behind and brought boiler paperwork that should have been left, but now sorted/returned by post!"
 
 
 
 
Team:
Rob Shane
 
 
 


Review 2 May 2018
Recommended by customer in TR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.2144, -5.1965
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good on moving, our items, they came with large van with trailer, after careful thought we said the access wouldn't be very easy to where we were going so they charged from trailer to a smaller van.
 
Cost: £3336

"The men were very good and helpful.
Careful with all our items.
They were so friendly and worked so hard there stamina was second to none, didn't appear to stop very much until the job was done.
Very conscientious workers.
Would use the firm again."
 
 
 
 
Team:
Shane Rob
 
 
 


Review 1 May 2018
Recommended by customer in GU30
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.0757, -0.8028
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from West Sussex to Hampshire.
All on time.
 
Cost: £1221

"Excellent."
 
 
 
 
 
 


Review 27 Apr 2018
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.8472, 0.4523
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Absolutely fantastic cant speak highly enough of the eight guys that moved me. (All who have been named to Tina.)
Can't remember cost but I know I was very happy about it)
 

"As above I would recommend this company to anyone.
To me they are the no.1 removal company anywhere.
Well done everyone.
Special thanks to Tina.
She is so professional and such a nice person.
So helpful and polite.
Well done all of you."
 
 
 
 
 
 


Review 26 Apr 2018
Recommended by customer in RH16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.9968, -0.1010
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal relocation.
Moving furniture and taking units upstairs from down stairs offices.
 

"I have used this company since my personal move in 2002.
Unfortunately as a consequence of a large lorry, access out of the depot company vehicles was delayed. This resulted in removal van calling at 10 AM when expected between 8:30 and 9 AM.
However Cameron was honest and told me reason for delays.

Remover team very helpful particularly when we changed our minds a couple of times about where furniture would be placed.
They worked hard. "
 
 
 
 
Team:
Fraser Chris
 
 
 


Review 20 Apr 2018
Recommended by customer in NE42
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
54.9649, -1.8446
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pace and move from East Sussex to Northumberland.
 
Cost: £2800

"Kept informed all the way through. Excellent responsive. A pro-active service."
 
 
 
 
Team:
Ben Chris
 
 
 


Review 18 Apr 2018
Recommended by customer in BN27
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
50.8591, 0.2539
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From house to house, 2 entrances with both properties.
 

"We would like to thank guys from the bottom of our heart.
All the guys were totally amazing, on time, polite and beyond helpful.
The guy's worked so, so hard for us. Only stopping for a drink and snack. They where so organised checking with us all the time, with loading and unloading.
We had a lot to move, but at no time did the guys complain "well not in ear shot".
We will recommend your company to everyone and have, even if they aren't moving.
Please say a huge thankyou to all.
Also, a big thank you to Tina for assisting to make it all possible."
 
 
 
 
Team:
Gabell Dan Miroslav
 
 
 


Review 5 Apr 2018
Recommended by customer in GU30
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.0757, -0.8028
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from West Sussex to Hampshire.
All on time.
 
Cost: £1221

"Excellent."
 
 
 
 
 
 


Review 4 Apr 2018
Recommended by customer in BN7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8725, -0.0085
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to storage.
 
 
 
 
 


Review 3 Apr 2018
Recommended by customer in BN1
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8671, -0.1239
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenge moving cabinets, the removal team tried extremely hard.
Very impressed with their effort.
 
 
 
Team:
Robin Jed As
 
 
 


Review 23 Mar 2018
Recommended by customer in ME14
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
51.2739, 0.5273
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly.
 
 
 
Team:
Dan Rob Frazer
 
 
 


Review 22 Mar 2018
Recommended by customer in BA5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2171, -2.6632
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good and smooth.
 

"Cannot thank you all enough for dealing and coping with change of circumstane.
The guys who packed up were excellent as were the guys Mark & David who delivered everything."
 
 
 
 
Team:
Mark Dani
 
 
 


Review 22 Mar 2018
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8396, 0.4411
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £728

"The move went very well - No problems."
 
 
 
 
Team:
Taf Matthew
 
 
 


Review 22 Mar 2018
Recommended by customer in RH15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.9582, -0.1259
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of internal furnishings including reclining sofa and armchair.
 
Cost: £772

"Both Mark and Dave did an excellent job with minimum disruption.
Brilliant.
Many thanks."
 
 
 
 
Team:
Mark Dave
 
 
 

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