Britannia Beckwith of Sussex

Europa House, Euro Business Park, New Road
Newhaven
East Sussex
BN9 0DR

50.8013, 0.0522

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
885 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 885 reviews since 2014
 
 
 
Sales & Support 9.1/10 Sales & Support Rating 9.1
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From Cameron and Louise quoting for work done to Tina on the other end of the phone with help to the guys who actually moved us on both occasions, the whole team couldn't have been more helpful and pr...."   more
 
" The removers team worked well together and looked after everything very well. I would recommend them to anyone moving and as the price was very competitive!!."   more
 
" Overall we were very pleased with the move which was carried out very efficiently."   more
 
" Chris and jay were fab. We were impressed at how professional they were. They quickly got on with the move and were so courteous. I would thoroughly recommend Beckwith as they have made the process ...."   more
 
About Us


Britannia Beckwith removals of Sussex is the longest established removals company in East Sussex. We are a family owned and run removals and storage company operating from a head office and warehouse in Newhaven, East Sussex, also with offices in Brighton and Seaford.

We are long and established members of the Britannia group and one of over 40 companies that makes up Britannia movers international. We are also members of the British Association of Removers (BAR). We are accredited by QSS for reaching the European Quality Standard for removals BSEN 12522. Which allows us to fly the well known Kitemark symbol.

Our removals service is comprehensive, friendly and efficient and we pride ourselves on providing the best possible service for our customers.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 88%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 24
Amazing 18
Arrived 10
Ben 21
brilliant 56
Britannia 25
care 20
Cheerful 25
courteous 45
crew 36
Dan 18
definitely 32
delivery 20
easy 18
efficient 89
excellent 166
extremely 31
fantastic 38
free 21
friendly 121
friends 18
Good 112
great 93
guys 82
happy 46
hard 70
helpful 196
Highly 25
impressed 18
lovely 18
Mark 18
packing 21
pleasant 22
pleased 40
polite 101
professional 83
quick 18
really 66
recommend 111
removal 47
Rob 22
service 171
smoothly 22
stress 23
stressful 18
team 106
Thank 114
Thanks 62
trouble 20
working 25
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Feb 2018
Recommended by customer in TN22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.9750, 0.0880
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had been in a rental for 6 months that Beckwith had moved us into and now they moved us into a permanent address which also consisted of bringing out items they had kept safely in store.
 

"From Cameron and Louise quoting for work done to Tina on the other end of the phone with help to the guys who actually moved us on both occasions, the whole team couldn't have been more helpful and professional.
Thank you so much. "
 
 
 
 
Team:
Shane Robert Ben
 
 
 


Review 15 Feb 2018
Recommended by customer in RH12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.0740, -0.3307
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very well, the removers were a little late because of a low bridge on this way.
 
Cost: £980

"The removers team worked well together and looked after everything very well.
I would recommend them to anyone moving and as the price was very competitive!!."
 
 
 
 
Team:
Shane Derren Fraser
 
 
 


Review 8 Feb 2018
Recommended by customer in TN22
50.9351, 0.0628
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our address to move from was quite tricky with narrow lane.
The removal men handled it well as they were all courteous and efficient.
 
Cost: £1840

"Overall we were very pleased with the move which was carried out very efficiently."
 
 
 
 
 
 


Review 8 Feb 2018
Recommended by customer in BN7
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8782, 0.0027
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic move from 2 bed terrace to 3 bed semi.
Chris and Jay checked with us before parking outside the house so as not to annoy neighbors and dealt with tricky stairs and narrow doors.
 
Cost: £520

"Chris and jay were fab.
We were impressed at how professional they were. They quickly got on with the move and were so courteous.
I would thoroughly recommend Beckwith as they have made the process so easy."
 
 
 
 
 
 


Review 5 Feb 2018
Recommended by customer in BN8
 My Age: 70 + 
 I haven't used this business before 
50.9778, 0.0089
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £800

"Smooth and incident free move.
The staff were courteous and worked hard during the whole move.
They couldn't have been more helpful and their whole manners throughout were impeccable.
Good humor and they worked very had to make our move successful.
"
 
 
 
 
 
 


Review 2 Feb 2018
Not Recommended by customer in BN8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
50.9233, 0.0451
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 2/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 1/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New house is down a very narrow lane which the lorry found hard to negotiate.
 
Cost: £4300

"Men (+1 Woman) were polite but disorganized.
Time management was poor, so the end was rushed.
We have sustained several breakages.Main bed not screwed together. "
 
 
 
 
 
 


Review 30 Jan 2018
Recommended by customer in BN10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
50.7898, 0.0079
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £192

"Excellent service, polite, friendly and helpful."
 
 
 
 
Team:
Dane Shane Andy
 
 
 


Review 30 Jan 2018
Recommended by customer in CO6
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.9257, 0.7030
 
 
Satisfaction Ratings
 
Packing & Handling 6/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
France to UK
 

"Good delivery service."
 
 
 
 
 
 


Review 25 Jan 2018
Recommended by customer in RH15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.9542, -0.0992
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Was concerned about moving an antique clock but in the event all was well.
Move went very easily and efficiently.
 
 
 
 
 


Review 17 Jan 2018
Recommended by customer in BN3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8329, -0.1706
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £672
 
 
 
 

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