David Gilkes & Sons Ltd

Unit 2 Dunchurch Trading Estate, London Road
Rugby
Warwickshire
CV23 9LN

52.3436, -1.3306

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
92 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 92 reviews since 2015
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I would not hesitate to highly recommend David Gilkes & Sons Ltd to anyone. We had a complex, double move with a relatively short notice move to rented accommodation to preserve the house sale foll...."   more
 
" Brilliant service from start to finish. The service we received from David Gilkes was amazing - they were sensitive with my mum who found it stressful moving away from her home, flexible with the man...."   more
 
" Removal smooth and after care with location of a set keys left by me in a set of drawers going into storage was amazing! Simply straightforward from quotation visit, supply of packing materials, la...."   more
 
" The removal team each introduced themselves before starting the move - a nice touch. From start to finish the removal men were friendly and helpful and were clearly being careful not to scratch or ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 4
actual 4
arrived 13
belongings 7
better 6
boxes 9
Brilliant 7
care 12
David 21
definitely 6
efficient 12
excellent 15
experience 8
extremely 6
family 7
fantastic 6
finish 8
free 6
friendly 22
friends 6
furniture 7
Gilkes 30
good 9
great 13
guys 8
happy 8
hard 7
helpful 25
Highly 13
needed 6
packed 6
packing 17
POLITE 12
process 6
professional 21
quickly 7
quote 7
really 10
recommend 23
recommending 9
Removal 21
removals 8
service 25
storage 7
stress 10
stressful 11
team 30
Thank 11
Thanks 7
trouble 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Jun 2018
Recommended by customer in CV33

 I'm: Male 

52.2384, -1.4543
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Double move involving four locations Short notice move from sold property to temporary rental property, with emergency overflow storage arranged at the end of the day. Repeatedly delayed move onwards from rental property to purchased property, including delivery of house contents from Gilke''s overflow storage container and collection from our rented lock up container at a third location to the purchased property

"I would not hesitate to highly recommend David Gilkes & Sons Ltd to anyone.

We had a complex, double move with a relatively short notice move to rented accommodation to preserve the house sale followed by a constantly delayed purchase completion which with all the havoc that entails. The experience, understanding, good humour and pure professionalism we received from ALL the staff from initial quotation to finishing the first first move (including organising emergency overflow storage at Gilkes at the end of the day) made the situation much less fraught and greatly reduced stress when facing the second move on my own due to my husband's unavoidable work commmittment.

We were even able to ask for the same team to carry out the second move from the rented house, which also included moving the contents of a lock up to the new house .

We thought the pricing very reasonable for the excellent services provided and the flexibility and understanding support received was priceless. We remain very grateful to them all for finally getting us home!
"
 
 
Team:
Jill, Suzy, Kate, Darren, Paul and their teams
 
 
 


Review 11 Jun 2018
Recommended by customer in RG4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4835, -0.9596
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My mum was downsizing and moving from Rugby in Warwickshire to Reading in Berkshire.

"Brilliant service from start to finish. The service we received from David Gilkes was amazing - they were sensitive with my mum who found it stressful moving away from her home, flexible with the many date changes and hiccups along the way and their packing service was excellent. On the day everything went so smoothly - they couldn't do enough for us. Right up until the day before the move we were unsure as to whether everything would have to be put into storage but the team at David Gilkes were so supportive and reassuring, they made an extremely stressful situation calm for us. I have no hesitation in recommending them."
 
 
 
 


Review 9 Jun 2018
Recommended by customer in CV22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3683, -1.2502
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very patient with exchange of contracts and therefore confirmation of removal the day before completion.
 
Cost: £515
 

"Removal smooth and after care with location of a set keys left by me in a set of drawers going into storage was amazing!

Simply straightforward from quotation visit, supply of packing materials, last minute hiccups with exchange of contracts and removal into storage."
 
 
Team:
Matt Gilkes and two others whose names I cant remember.
 
 
 


Review 8 Jun 2018
Recommended by customer in CV21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.3868, -1.2463
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local house move within Rugby from 3 bed semi to a 3 bed bungalow
 
Cost: £800
 

"The removal team each introduced themselves before starting the move - a nice touch.

From start to finish the removal men were friendly and helpful and were clearly being careful not to scratch or harm items of furniture or the decor in the properties.

When items of furniture needed to be broken down in order to move them they were very keen to re-assemble them again at the other end.

"
 
 
Team:
Can't remember their names now but they were very friendly and helpful.
 
 
 


Review 6 Jun 2018
Recommended by customer in CV34
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.2847, -1.5910
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three bedroom house and two containers in storage moved to another three bedroom house an hour away. Included a piano.
 
Cost: £1246
 

"Very friendly, polite and considerate team. They worked very hard and worked late to finish the move. They took extra care to in the house on what was a very rainy day. Would definitely use again."
 
 
 
 


Review 6 Jun 2018
Recommended by customer in CV4
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
52.4055, -1.5682
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and moving from a 2-bedroom end-terrace into a larget property in the local area. A significant number of small items due to the arrival of our first child some 14 months before.
 
Cost: £1140
 

"This is the first time we have used a removal company and were naturally a little nervous about letting people into our home to pack up everything safely in readiness for a move the following day. Nevertheless, both my partner and I had worked with David Gilkes removals in our day-jobs (at the University of Warwick) and we were confident we would get a good service.

We were 100% satisfied.

The team arrived the day prior to the move as scheduled and were hugely helpful and polite throughout the entire move. Little things - like making sure the kettle, teabags and bottle steriliser were in near reach after the packing - made the whole process incredibly stress-free. The only thing we had to deal with was the guilt of taking a day off work to 'help' and to soon realise we'd be more useful popping to the pub for a few hours - we had absolutely no reservations leaving the team to pack the house whilst we kept out of the way and let them get to work.

The experience un-packing was just as positive, with the team being patient with us as we tried to remember where we wanted things to be unloaded - even moving things between rooms when we changed our mind. The boxes were all very well labelled, so it was simple identifying exactly where things were when the team left in the mid-afternoon.

Overall, our experience with David Gilkes removals was excellent and I would wholeheartedly recommend the company to anyone considering a move. Thanks to Gaz and the team - they made what could have been a very stressful experience a simple and enjoyable move!

"
 
 
Team:
Gaz and team
 
 
 


Review 5 Jun 2018
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.2357, -1.6910
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved to two locations one residential one store. Arranged at short notice.

"Due to unforeseen delays in my house move I was left without a removals company with only 3 working days to go. David Gilkes responded to my needs for the full packing and moving service and the move could not have gone better. I was delighted with the friendliness, efficiency and care shown by everyone I came into contact with and would have no hesitation in recommending them to anyone."
 
 
 
 


Review 5 Jun 2018
Recommended by customer in CV22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.3577, -1.2836
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a 3 storey property with 2 flights of stairs and 15 boxes of books plus another 105 boxes and some large furniture to move out, and a bungalow to squeeze it all into.

"We used the company because another member of our family had previously used them and had been delighted by the support they were given during what proved to be a very difficult situation when they arrived at their new property.
Our move was much more straight forward but we were grateful for the advice given about insurance when it looked as though our agreed exchange and completion night be delayed."
 
 
Team:
Moving us out were Chris, Jason and Demie and several others, whose names we didn't catch, joined them to move us in.
 
 
 


Review 5 Jun 2018
Recommended by customer in CO15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.7987, 1.1857
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and storing of everything in the house and some garden items, although some were left behind because I was moving from a house to a flat. Because the exchange of contracts and then a completion date happened very quickly in the end, and because my buyers mortgage offer was due to expire, David Gilkes could pack up my belongings but couldn''t unload until the following week. The staff arrived on time and were very professional and didn''t add to the stress of moving because they went cheerfully about their work. They took great care with my possessions and didn''t stint on bubble wrap and paper for wrapping everything up, nor on the cardboard packing cases and everything was new.
 
Cost: £1600
 

"As mentioned above, I was very pleased with the service provided by David Gilkes and their staff.

They were punctual and went about their work in a professional manner and I never heard any inappropriate language while they worked, but were bright and cheerful.

I think they damaged one thing - which was the end of a plastic (collapsible) crate - all the 'breakable' items were very carefully wrapped and they never stinted on the use of bubble wrap or wrapping paper nor how many boxes they needed to use.

I was really pleased with their service and would have no hesitation in recommending them."
 
 
Team:
Unfortunately I can't remember their names - sorry!
 
 
 


Review 5 Jun 2018
Recommended by customer in CV22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3546, -1.2687
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and moving household furniture and personal belongings within the same town.

"All of the staff we dealt with were friendly and helpful, from the surveyor and back office staff to the packers and shifters. The packing and removal was very well done and I would recommend this firm without reservation."
 
 
 
 


Review 5 Jun 2018
Recommended by customer in LE67
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6812, -1.3692
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 4 bedroom house in Coventry to a 4 bedroom in NW Leicestershire over the Easter school holidays (which made parking by a school at the old house possible for the two vehicles).

"The quote provided was competitive and well explained. We packed our own belongings (as our purchase was quite long-winded).The day before the move one of the team visited to check that we had packed suitably - we almost had.
The next day he, and the other four of the team, arrived bright and early, introduced themselves and got on with lugging boxes, furniture and white goods into the two vehicles. This was done with VERY good humour throughout, polite and efficient - and they were finished and drove off at midday. We arrived at the new house a little after them (1.30 ish) and they had already unpacked the small van into our garage. I looked after the dog in a hot conservatory while my wife directed the team to (mostly) the correct rooms, made them tea and before we knew it the job was done. Everything had arrived safely, the team said their farewells and they drove off. The stress of the build up to moving had not been good for my health (especially as I had not moved house for 29 years), but the removals team from Gilkes ensured that the day we moved did not add to that stress - I still have boxes to unpack and stuff to organise - that job has been made far easier thanks to the exceptional service provided by the whole removals service provided by Gilkes.
"
 
 
Team:
8 weeks on - I can't remember! They were all great!
 
 
 


Review 5 Jun 2018
Recommended by customer in CV22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.3549, -1.3113
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House contents were moved into store as my new house was not finished.

"The David Gilkes team from the office to the men doing the removal were excellent.Any help we required or additional information was provided very quickly.
The actual removal was done very quickly quietly and without any damage.
Anybody moving house should help themselves if possible making sure that effects are packaged and labelled.
The whole operation from first contact to belongings being put into store was quick and efficient"
 
 
 
 


Review 5 Jun 2018
Recommended by customer in OX17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.0179, -1.3068
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Lake Walk Adderbury
 
Cost: £700
 

"After a stressful sale, the staff from Gilkes made the day hassle free.

The team who managed our move were a credit to the company, I would strongly recommend David Gilkes & Son to any future customers

Bernard Harris"
 
 
 
 


Review 21 Apr 2018
Recommended by customer in CV22

 I'm: Male 

52.3708, -1.2689
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved three-quarters of a mile from a 5 bedroomed, very spacious semi-detached with a big garage to a three bedroomed terrace with no garage. Gilkes packed our stuff as well as did the move. There was a big van and a smaller one.

"I found Gilkes helpful and friendly. Packing was done well and everything was delivered at the new house to the various rooms/shed specified.
I don't think we got an email reminder a few days beforehand saying when they would arrive and that we were expected to pay beforehand; that would have been useful because our minds were everywhere as we were dealing with so many things.
"
 
 
Team:
Paul, Paul, Suzy, Chris - sorry there were others but I've left doing this & it's 4 weeks ago!
 
 
 


Review 11 Apr 2018
Recommended by customer in CV22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
52.3611, -1.3055
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved in with my parents while our new house was being built so the large items of furniture were moved into storage for approx 3 months. We dealt with the packing & moving of smaller items ourselves
 
Cost: £621
 

"The experience was stress-free because the guys were so professional & accommodating. Matt came to give us the initial quote and explained everything very thoroughly. On the day the men turned up on time and did everything quickly and efficiently. They even moved the garden pots round to my parent's house."
 
 
Team:
Matt Gilkes
 
 
 


Review 9 Apr 2018
Recommended by customer in CV22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3599, -1.2316
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move across town
 
Cost: £1200
 

"The service from David Gilkes was outstanding from start to finish. We had to change our moving date a number of times and they were very flexible throughout this time.

On the removal day itself the team could not have been more helpful. I would be more than happy to recommend David Gilkes to anyone in the future."
 
 
 
 


Review 2 Apr 2018
Recommended by customer in CV8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3832, -1.3991
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move
 
Cost: £1568
 

"From start to finish this was a fantastic experience. The survey took just 15 minutes to get a quote. The communication was great, and the team arrived promptly on removal day. They were very polite but also fun to have around, with a very happy way about them it took the stress out of the day. Even with more in the garage than they had seen at quote stage, they took it in their stride and got us moved into our new place very quickly. The packing was top quality, every single item individually wrapped, and wardrobes quickly transferred to hanging boxes. I couldn’t recommend them enough, if in doubt just call them!"
 
 
 
 


Review 29 Mar 2018
Recommended by customer in CV23
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.3112, -1.3671
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I wanted removals of some household items into storage for a few months.
 
Cost: £98
 

"I virtually never give reviews but do so here because the service was so fantastic. First it was cheaper by far of other quotes, it was fast and on precisely the days I wanted (including last minute), the removals team were friendly and careful, the invoicing was efficient and clear, and there were few conditions attached."
 
 
Team:
Gill
 
 
 


Review 18 Mar 2018
Recommended by customer in CV21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.3608, -1.2280
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of furniture and packed effects from three downstairs living rooms and storage for approx 6 weeks; then return to orginal location after refurbishment works. Worth noting that access was challenging and included a precious, very large, bookcase. Price below is a total cost of removal services and approx six weeks'' storage for three containers plus full insurance for what was a high value overall contents value.
 
Cost: £965
 

"Great sales and service. I was disappaointed that my precious bookcase was slightly damaged in storage and although angry at the time, and felt aggrieved, the french polisher/furniture restorer secured by the company has restored the furniture to complete satisfaction at no cost to me. The comnpany phoned me prior to items being relocated to my home, so this was not a surprise and this has added greatly to my restoration of faith. I am now very happy, and cannot fault any of this service."
 
 
Team:
Jill and Kate
 
 
 


Review 14 Mar 2018
Recommended by customer in LE16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.4775, -0.9173
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
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Customer Review
 
The move was from a 4 bedroom house into store and then a month later out of storeinto a 2 bedroom flat. I had not moved for 30 year, so I was finding the whole process very stressful. Gilkes looked after me so well and did such a good job, the whole process was better than I could have ever imagined!
 
Cost: £1400
 

"Gilkes Removers were wonderful!
From the beginning with the survey, to the end of my house removal, every employee of Gilkes I dealt with was friendly, courteous and efficient.
I would definitely recommend them to my friends and others.
They packed and moved me into store, then a month later they moved me into my new flat. Everything was packed securely. 2 of the removers were the same on both occasions. They were both called Paul. Young Paul seemed to be in charge and he did a brilliant job. All the removers worked really well as a team, which made the whole removal go seamlessly.
The pleasantness and efficiency of the removers made the occasion far less stressful that it could have been, and for that I am very grateful!"
 
 
Team:
Paul(bluey) and old Paul
 
 
 

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