More Than Removals

Unit 4 Hermes Court
Warwick
Warwickshire
CV34 6NJ

52.2761, -1.5410

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
21 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 21 reviews since 2015
 
 
 
Sales & Support
9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery
9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service
9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value
9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very comprehensive and thorough. In the end just one box seems not to have turned up (containing a printer and telephones as it happened). Friends tell me there's always one box."   more
 
" Communication was excellent from the outset with the process and timescales being thoroughly explained. Both office staff and crew carrying out the move itself were very accommodating. Jason and Jake ...."   more
 
" Very satisfied with the service provided, all that was promised at the initial consultation was delivered, and the men carrying out the removal itself were professional and helpful the entire week. Th...."   more
 
" They were efficient, polite, curtious and very friendly, everything we asked them to do was done immediately, they had patience with us especially moving furniture when we changed our minds. We would...."   more
 
About Us


More Than Removals are a leading UK, European and International removals and storage company based in Leamington Spa, Warwickshire.

We pride ourselves on our attention to detail and professionalism, from our removal teams, right through to our vehicles.

As an independent removal company, we are able to offer the flexibility and presence of a local business, whilst having the reassurance of the capacity and experience of a large company.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 100%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 95%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 100%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

10 2
able 2
accommodating 2
ago 2
approach 2
backwards 2
based 2
boxes 2
care 3
carrying 2
Communication 2
complicated 2
crew 4
damage 2
Dan 2
decided 2
delivered 2
detail 2
efficient 3
excellent 4
experience 4
explained 3
free 3
friendly 5
Friends 4
Great 3
hard 3
having 3
helpful 8
highly 5
incredibly 5
initial 4
itself 3
just 3
pleasure 4
polite 7
professional 4
recommend 3
recommended 6
removal 12
Removals 9
requirements 3
second 3
service 9
smooth 4
straightforward 3
stress 3
survey 3
team 9
working 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Budget:  

Review 11 May 2017
Recommended by customer in TN3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.1427, 0.2335
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A generally good service, both into storage and from storage to new house a few months later.

" Very comprehensive and thorough. In the end just one box seems not to have turned up (containing a printer and telephones as it happened). Friends tell me there's always one box. "
 
 
Team:
Can't remember, but they were good.
 
 
 


Review 16 Oct 2016
Recommended by customer in 2422
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from Leamington Spa to The Dordogne at short notice.

" Communication was excellent from the outset with the process and timescales being thoroughly explained. Both office staff and crew carrying out the move itself were very accommodating. Jason and Jake were a pleasure to have around for the duration. Overall a very positive experience with a company who clearly know how to operate. "
 
 
Team:
Jason, Jake
 
 
 


Review 9 Oct 2016
Recommended by customer in Port
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Large removal from Warwickshire to nr. Lisbon, Portugal with full packing and wrapping.
 
Cost: £5916
 

" Very satisfied with the service provided, all that was promised at the initial consultation was delivered, and the men carrying out the removal itself were professional and helpful the entire week. The company's approach was to understand and work towards our requirements, rather than telling us how they were going to do it. Not the lowest quotation we received, but highly recommended. "
 
 
Team:
Jason, Adam, Lindon
 
 
 


Review 7 Oct 2016
Recommended by customer in DE3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
52.8977, -1.5554
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move from Warwickshire to Derbyshire

" They were efficient, polite, curtious and very friendly, everything we asked them to do was done immediately, they had patience with us especially moving furniture when we changed our minds. We would have no hesitation in recommending them to others. "
 
 
Team:
Jason and the team
 
 
 


Review 27 Mar 2016
Recommended by customer in CV34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.2825, -1.5823
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Long period of storage between properties
 
Cost: £1632
 

" Office staff were attentive and helpful at all times, with good communication. Removal team on the removal days were incredibly polite and friendly, whilst working very, very hard and carefully. My husband and I were amazed at the amount they were able to do each day, and the care and skill items were protected and moved with. Having now had everything delivered out of storage we were delighted to find there was no damage whatsoever, and that everything is exactly as it was prior to collection. "
 
 
Team:
Ian, Robin, Darryl
 
 
 


Review 26 Mar 2016
Recommended by customer in B95
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.2940, -1.7419
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal over 5 days, a considerably sizeable operation
 
Cost: £4674
 

" Quite simply the most reassuring and stress free home removal we have ever experienced. "
 
 
Team:
Ian, Robin, Darryl, Lyndon
 
 
 


Review 8 Mar 2016
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.1879, -1.7240
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved house with full packing service and full dismantling and reassembly service within Stratford Upon Avon including piano
 
Cost: £1164
 

" A smooth and stress-free move at a reasonable price. Second time moving with More Than, a highly professional, friendly and helpful company. "
 
 
Team:
Darryl, Ian, Robin
 
 
 


Review 5 Mar 2016
Recommended by customer in GU4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2610, -0.5011
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from Claverdon to Surrey
 
Cost: £1240
 

" Hardworking team, polite, helpful and appropriately humorous. Fantastic job done by all, from office staff to men on the day. "
 
 
Team:
Paul, Keith, Ian
 
 
 


Review 3 Mar 2016
Recommended by customer in RH5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.1481, -0.2583
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal from Claverdon to Surrey with a belongings in storage in the interim period
 
Cost: £2432
 

" We decided on more than for our removal based on a number of recommendations, and their refreshing approach. It was the right decision, the team on the day were polite and hardworking, whilst making what to us felt like a complicated move seem straightforward. Timings were good, and following time in storage everything arrived at our new home without any damage. Very impressed with the service and passing our recommendation. "
 
 
Team:
Ian, Paul, Darryl
 
 
 


Review 23 Feb 2016
Recommended by customer in CV35
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
52.1317, -1.4572
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full packing removal within Warwickshire

" Excellent service from the office team to the men on the removal day. Courteous, friendly and a pleasure to work with. Highly recommended. "
 
 
Team:
Paul, Ian, Keith
 
 
 


Review 23 Feb 2016
Recommended by customer in WR11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.0912, -1.9375
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Complicated removal to a storage and our new property. Included a large multi gym and difficult access at our new address. Move to Brussels to occur in 6 - 12 months.
 
Cost: £1380
 

" Great company. Every aspect of our removal was thoroughly thought about and planned out in advance which showed when it came to the removal days themselves. Men were polite, friendly and very hard working, a pleasure to be around and made us feel reassured. Such a complicated move was not something we were relishing, but more than made it look straightforward. Highly recommended and looking forward to the second stage to Brussels. "
 
 
Team:
Robin, Ian, Paul
 
 
 


Review 17 Feb 2016
Recommended by customer in CV32
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
52.2998, -1.5367
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved around the corner with lots of garden pots
 
Cost: £858
 

" The first time we used a removal company rather than doing it ourselves, children and a growing family meant that in the 10 years we had been in our previous property it was time to leave it to the experts!

We chose More Than Removals based on recommendations and the impression made at the survey, and they lived up to all expectations. Dan was incredibly helpful from the get go, explaining in detail how everything would be handled and schedules etc.

On the day itself the team were on time, and had everything loaded and on the lorry by 12.15pm. We were a bit late getting keys to the new property due to a hold up with solicitors, but Adam and the team were obliging, and although it was getting later and later into the evening, nothing was rushed. "
 
 
Team:
Bill, Adam, Paul
 
 
 


Review 17 Feb 2016
Recommended by customer in SK7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
53.3758, -2.1758
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House removal from Leamington Spa to South Manchester with fragile packing service and dismantling/reassembly
 
Cost: £1830
 

" Excellent service from start to finish! We had been messed around by our vendor and solicitors for several months, and More Than Removals stayed flexible and helped me stay sane! The crew on the day were not only polite and helpful, but also humorous, bending over backwards to help. Everything was done as described, and Paul and the team worked incredibly hard for the entire move. The removal was to be honest something I was dreading, but the guys at more than made it nearly stress free. "
 
 
Team:
Paul, Robin, Ian
 
 
 


Review 14 Feb 2016
Recommended by customer in CV31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.2849, -1.5254
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
3 bedroom house removal in Leamington Spa
 
Cost: £714
 

" This is the second time our family have used More Than Removals. On both occasions we have been very happy with the service and recommend to all our friends. "
 
 
 
 


Review 10 Feb 2016
Recommended by customer in 8173
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full removal of 5 bedroom townhouse from Warwickshire to Munich, including a piano, several valuable antiques and paintings.
 
Cost: £5994
 

" More Than Removals carried out a much smaller part removal some time ago, and informed us that they carry out larger removals to Europe. The resounding feeling an impression given by More Than is that of high levels of customer service and attention to detail. We received three quotes, and although not the cheapest, the care and dedication exemplified by Richard at the survey appointment led us to choose them to carry out our move. Everything was explained in great detail, and they were flexible to our needs and slightly changing requirements. The removal was one the course of 6 days, and everything went to the scheduled plan perfectly. Time and care was taken in packing, and the crew were incredible thoughtful and helpful in the order things were carried out. Timings were to the hour, and once on our way to Munich we were regularly updated by the crew as to arrival times and their progress. Unloading was just as smooth as the loading process, and I can genuinely say that Dan and the team bent over backwards to make our lives easier. They were a real pleasure to be around, and certainly made the whole experience as straightforward and stress-free as possible. True customer focused professionals, and a pleasure to be able to support a local business with an inspiring back story. "
 
 
Team:
Dan, Adam, Robin
 
 
 


Review 15 Nov 2015
Recommended by customer in CV34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.2872, -1.6018
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from a large 5 bedroom house to a smaller 3 bedroom house 3 miles away . Completed house sale on the day of moving .
 
Cost: £700
 

" More than Removals were totally professional , trustworthy and efficient in their handling of my move . They helped what can be a stressful experience go amazingly smooth ! From the initial consolation to the move day and finally collecting the unpacked boxes nothing was too much trouble!
I would ( and have !) totally recommend their removal services and wouldn't hesitate to use them again in the future . "
 
 
Team:
Dan
 
 
 


Review 12 Jul 2015
Recommended by customer in TR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.2082, -5.0461
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Complete house and garden move from Hatton to Truro. We opted for the full packing service, and professional wrapping of some delicate antique items of furniture.
 
Cost: £2890
 

" Having used More Than Removals to help us with our local removal requirements just over a year ago, they were the obvious choice to assist in our move to Cornwall. As previously, the assistance and service from team in the office and crew on the day was above and beyond. Despite complications with our chain and conveyancing, the moving company were incredibly helpful and accommodating. We have recommended More Than Removals to each and everyone of our friends who have moved since, and the feedback from each of them has been similar. I have no hesitation in giving this firm 10 out of 10 on every front, as having a great story behind how they started, and being a local company providing an excellent service, they deserve every success. Thank you. "
 
 
Team:
Dan, Louie, James, Adam, Tim
 
 
 


Review 6 Jul 2015
Recommended by customer in CV31
 My Age: 30 - 39 
 I'm: Male 

 I have known this business: 1 - 5 years 
52.2759, -1.5125
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from a 2 bed flat to a bungalow.
 
Cost: £775
 

" Fantastic service from start to finish. Highly recommend and would use again. "
 
 
Team:
Dan and Adam
 
 
 


Review 2 Jul 2015
Recommended by customer in CV9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5666, -1.5342
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
It was a 3 bed move from a house with no vehicular access which prompted us to book a removals company
 
Cost: £534
 

" I wasn't sure if we needed a removals company but when I had the initial survey from Robb I was really impressed with the company so decided to book them and it was money well spent. The lads turned up on time and were done in record time with no hanging around.
My sister is also moving house in the next few weeks and I have recommended them to her. "
 
 
Team:
Paddy & Adam - brilliant!
 
 
 


Review 18 May 2015
Recommended by customer in WR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.0373, -1.8635
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Large removal from Warwickshire to The Cotswolds with full packing service. Included valuable grand piano, antiques and a high volume of delicate china and crystal.
 
Cost: £2340
 

" We have always used one of the national firms for moving home previously, but friends strongly recommended More Than Removals and so we contacted them. The level of service and expertise provided from our initial enquiry, to the last man leaving our home has been staggering. What we were expecting to be a stressful and painful experience was incredibly smooth, efficient and relatively stress free. Everything was taken care of for us, and our minds put at ease by everyone from the office staff, to the team of men who carried out our move. We are very grateful that what will hopefully be our last move in our retirement was carried out with such professionalism. "
 
 
Team:
Dan, Greg, Adam, Louis
 
 
 

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