More Than Removals

Unit 4 Hermes Court
Warwick
Warwickshire
CV34 6NJ

52.2761, -1.5410

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
21 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 21 reviews since 2015
 
 
 
Sales & Support 9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very comprehensive and thorough. In the end just one box seems not to have turned up (containing a printer and telephones as it happened). Friends tell me there's always one box."   more
 
" Communication was excellent from the outset with the process and timescales being thoroughly explained. Both office staff and crew carrying out the move itself were very accommodating. Jason and Jake ...."   more
 
" Very satisfied with the service provided, all that was promised at the initial consultation was delivered, and the men carrying out the removal itself were professional and helpful the entire week. Th...."   more
 
" They were efficient, polite, curtious and very friendly, everything we asked them to do was done immediately, they had patience with us especially moving furniture when we changed our minds. We would...."   more
 
About Us


More Than Removals are a leading UK, European and International removals and storage company based in Leamington Spa, Warwickshire.

We pride ourselves on our attention to detail and professionalism, from our removal teams, right through to our vehicles.

As an independent removal company, we are able to offer the flexibility and presence of a local business, whilst having the reassurance of the capacity and experience of a large company.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 100%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 95%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 100%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

10 2
able 2
accommodating 2
ago 2
approach 2
backwards 2
based 2
boxes 2
care 3
carrying 2
Communication 2
complicated 2
crew 4
damage 2
Dan 2
decided 2
delivered 2
detail 2
efficient 3
excellent 4
experience 4
explained 3
free 3
friendly 5
Friends 4
Great 3
hard 3
having 3
helpful 8
highly 5
incredibly 5
initial 4
itself 3
just 3
pleasure 4
polite 7
professional 4
recommend 3
recommended 6
removal 12
Removals 9
requirements 3
second 3
service 9
smooth 4
straightforward 3
stress 3
survey 3
team 9
working 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 2 1

Budget:  


Review 11 May 2017
Recommended by customer in TN3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.1427, 0.2335
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A generally good service, both into storage and from storage to new house a few months later.

"Very comprehensive and thorough. In the end just one box seems not to have turned up (containing a printer and telephones as it happened). Friends tell me there's always one box."
 
 
Team:
Can't remember, but they were good.
 
 
 


Review 16 Oct 2016
Recommended by customer in 2422
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Leamington Spa to The Dordogne at short notice.

"Communication was excellent from the outset with the process and timescales being thoroughly explained. Both office staff and crew carrying out the move itself were very accommodating. Jason and Jake were a pleasure to have around for the duration. Overall a very positive experience with a company who clearly know how to operate."
 
 
Team:
Jason, Jake
 
 
 


Review 9 Oct 2016
Recommended by customer in Port
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large removal from Warwickshire to nr. Lisbon, Portugal with full packing and wrapping.
 
Cost: £5916
 

"Very satisfied with the service provided, all that was promised at the initial consultation was delivered, and the men carrying out the removal itself were professional and helpful the entire week. The company's approach was to understand and work towards our requirements, rather than telling us how they were going to do it. Not the lowest quotation we received, but highly recommended."
 
 
Team:
Jason, Adam, Lindon
 
 
 


Review 7 Oct 2016
Recommended by customer in DE3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
52.8977, -1.5554
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Warwickshire to Derbyshire

"They were efficient, polite, curtious and very friendly, everything we asked them to do was done immediately, they had patience with us especially moving furniture when we changed our minds. We would have no hesitation in recommending them to others."
 
 
Team:
Jason and the team
 
 
 


Review 27 Mar 2016
Recommended by customer in CV34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.2825, -1.5823
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long period of storage between properties
 
Cost: £1632
 

"Office staff were attentive and helpful at all times, with good communication. Removal team on the removal days were incredibly polite and friendly, whilst working very, very hard and carefully. My husband and I were amazed at the amount they were able to do each day, and the care and skill items were protected and moved with. Having now had everything delivered out of storage we were delighted to find there was no damage whatsoever, and that everything is exactly as it was prior to collection."
 
 
Team:
Ian, Robin, Darryl
 
 
 


Review 26 Mar 2016
Recommended by customer in B95
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.2940, -1.7419
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal over 5 days, a considerably sizeable operation
 
Cost: £4674
 

"Quite simply the most reassuring and stress free home removal we have ever experienced."
 
 
Team:
Ian, Robin, Darryl, Lyndon
 
 
 


Review 8 Mar 2016
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.1879, -1.7240
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved house with full packing service and full dismantling and reassembly service within Stratford Upon Avon including piano
 
Cost: £1164
 

"A smooth and stress-free move at a reasonable price. Second time moving with More Than, a highly professional, friendly and helpful company."
 
 
Team:
Darryl, Ian, Robin
 
 
 


Review 5 Mar 2016
Recommended by customer in GU4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2610, -0.5011
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Claverdon to Surrey
 
Cost: £1240
 

"Hardworking team, polite, helpful and appropriately humorous. Fantastic job done by all, from office staff to men on the day."
 
 
Team:
Paul, Keith, Ian
 
 
 


Review 3 Mar 2016
Recommended by customer in RH5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.1481, -0.2583
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from Claverdon to Surrey with a belongings in storage in the interim period
 
Cost: £2432
 

"We decided on more than for our removal based on a number of recommendations, and their refreshing approach. It was the right decision, the team on the day were polite and hardworking, whilst making what to us felt like a complicated move seem straightforward. Timings were good, and following time in storage everything arrived at our new home without any damage. Very impressed with the service and passing our recommendation."
 
 
Team:
Ian, Paul, Darryl
 
 
 


Review 23 Feb 2016
Recommended by customer in CV35
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
52.1317, -1.4572
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full packing removal within Warwickshire

"Excellent service from the office team to the men on the removal day. Courteous, friendly and a pleasure to work with. Highly recommended."
 
 
Team:
Paul, Ian, Keith
 
 
 

Back to top

» 2 1