Anglia Roofline Co Ltd

20 The Street, Lenwade
Norwich
Norfolk
NR9 5SD

52.7213, 1.1073

Replacement Fascias, Soffits and Guttering

Listed under:  Fascias, Bargeboards & Soffits, Flat Roof Rubber Cover Replacement, Gutters / Guttering
99% recommended   Rating 9.5/10
434 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 434 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Simon was very clear and helpful explaining the work that would be carried out. James called ahead of the start of work to check dates and advise when scaffolding and materials would arrive. James a...."   more
 
" I was very pleased with the work I had done by Anglia Roofline Co Ltd. In my opinion, their standards from first contact with Simon to completion were excellent. Steve and Rhyce who did the work on ...."   more
 
" Thank you very much. Very pleasant pair of gentleman who have done a very professional job. During February's very cold weather."   more
 
" Very happy with the professional service from start to finish. No hard sell, and helpful advice and support given throughout, even with guidance about removal of asbestos insulation boards and associ...."   more
 
About Us


Anglia Roofline was formed in 2003 by Simon Steward who sets very high standards of both himself and the installers fitting the replacement Fascias, Soffits & Guttering to customer's homes.

By specialising in uPVC Roofline (Bargeboards & Soffits) work only, whether your aim is to eliminate future roofline maintenance, solve gutter leaks & damp spots, or freshen up the exterior of your home, we have the skill & knowledge to find the best solution for you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 10
agreed 16
Anglia 41
arrived 18
certainly 11
class 12
clean 33
clear 10
cleared 13
cold 12
competitive 12
contact 13
courteous 10
customer 9
definitely 9
efficient 34
efficiently 15
excellent 71
explained 20
finish 19
finished 23
fitters 27
friendly 73
good 95
great 26
happy 31
hard 23
helpful 39
Highly 25
informed 26
James 25
pleasant 29
pleased 59
polite 63
professional 77
quality 28
quote 25
recommend 86
result 19
Roofline 47
satisfied 19
service 39
Simon 40
standard 28
team 47
Thank 20
tidy 55
working 18
workmanship 22
Workmen 22
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Feb 2018
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6166, 1.2929
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace wooden fascias Bargeboards and soffits with plastic, replace metal guttering with plastic.
 
Cost: £3186
 

"Simon was very clear and helpful explaining the work that would be carried out. James called ahead of the start of work to check dates and advise when scaffolding and materials would arrive. James arrived at the times hes said and discussed the few issues arising and how he dealt with them. All waste was removed as the work progesssed."
 
 
Team:
James
 
 
 


Review 16 Feb 2018
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6583, 1.2785
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To Supply and install upvc Fascias, soffits and rainwater goods in White upvc
 
Cost: £3983
 

"I was very pleased with the work I had done by Anglia Roofline Co Ltd. In my opinion, their standards from first contact with Simon to completion were excellent. Steve and Rhyce who did the work on my bungalow were always willing and able to answer any queries I had and achieved a first rate result at a reasonable cost."
 
 
Team:
Simon Steward, Stephen Hunniball, Rhyce Hunniball
 
 
 


Review 12 Feb 2018
Recommended by customer in NR6
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6621, 1.2615
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and install UPVC fascias, soffits and rain water goods in black on white UPVC.
 
Cost: £3569

"Thank you very much. Very pleasant pair of gentleman who have done a very professional job. During February's very cold weather."
 
 
 
 
Team:
Steve Reece
 
 
 


Review 8 Feb 2018
Recommended by customer in NR19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6763, 0.9408
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install fascias soffits and down pipe and gutters remove old.
 

"Very happy with the professional service from start to finish.
No hard sell, and helpful advice and support given throughout, even with guidance about removal of asbestos insulation boards and associated risk. "
 
 
 
 
 
 


Review 6 Feb 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6622, 1.3275
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1585
 
 
 
 


Review 2 Feb 2018
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6444, 1.2200
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2778
 
 
 
 


Review 2 Feb 2018
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6634, 1.2181
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £4885
 
 
 
 


Review 2 Feb 2018
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6483, 1.2237
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and replace old gutters and barge boards with new white plastic barge boards and deep gutters. Also replace lap shattering on dormers and replace old plastic barge boards with new and new gutters and down pipes.
 
Cost: £5838

"The work was carried out efficiently, despite the weather being very cold and wet.
The team kept me informed of their progress and advised me of any problems they encountered.
The team were very approachable, friendly and accommodating.
I was very pleased that I have chosen Roofline to do the work.
A job well done. We are very pleased."
 
 
 
 
 
 


Review 30 Jan 2018
Recommended by customer in PE34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6985, 0.3540
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic service.2 great guys James and Justyn prompt service excellent product and everywhere swept and cleaned up afterwards. Strongly recommend their work and product. Porch was refitted as well.
 
Cost: £3870
 

"Replied to request online within 24 hours .Came and gave quote and showed samples of products. Kept in touch over Christmas and said they would support us with any problems with guttering's before they could come. Fantastic work and great people highly recommend."
 
 
Team:
James Justyn and Simon
 
 
 


Review 27 Jan 2018
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6247, 1.4362
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sofits, barge boards, guttering and downpipes replaced
 
Cost: £6500
 

"Simon and his team were professional as I excpected but they went the extra mile in dealing with my elderly neighbour and her concerns over the scaffolding which needed to be erected in her garden."
 
 
Team:
Simon and Steve
 
 
 

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