Anglia Roofline Co Ltd

20 The Street, Lenwade
Norwich
Norfolk
NR9 5SD

52.7213, 1.1073

Replacement Fascias, Soffits and Guttering

Listed under:  Fascias, Bargeboards & Soffits, Flat Roof Rubber Cover Replacement, Gutters / Guttering
99% recommended   Rating 9.5/10
451 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 451 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Ivan and Nathan always arrived promptly and on time. Very pleasant and always ready to assist with any Queries/problems. Were keen to get on with the work. Only taking the lunch breaks. Impressive."   more
 
" As arranged Simon called to discuss replacing FELT Roofing on our rear extension & to give us an estimate of the cost. The whole interview was conducted on a friendly basis with no hard sell. He insp...."   more
 
" Work completed efficiently and wholly satisfactorily so far as a lay house holder can judge."   more
 
" We contacted Anglia Roofline having read previous customers' comments. We were very pleased with the quick response and the demonstration of the product sample. The replacement roofline products were...."   more
 
About Us


Anglia Roofline was formed in 2003 by Simon Steward who sets very high standards of both himself and the installers fitting the replacement Fascias, Soffits & Guttering to customer's homes.

By specialising in uPVC Roofline (Bargeboards & Soffits) work only, whether your aim is to eliminate future roofline maintenance, solve gutter leaks & damp spots, or freshen up the exterior of your home, we have the skill & knowledge to find the best solution for you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 10
agreed 17
Anglia 43
arrived 20
certainly 11
CLASS 12
clean 35
clear 10
cleared 14
cold 12
competitive 12
contact 14
courteous 10
Customer 12
definitely 10
efficient 37
efficiently 17
Excellent 77
explained 21
finish 20
finished 26
fitters 30
friendly 76
good 97
great 29
happy 31
hard 27
helpful 40
Highly 27
informed 27
James 25
pleasant 32
pleased 60
polite 68
professional 80
quality 30
quote 26
recommend 91
result 20
Roofline 50
satisfied 19
service 43
Simon 44
standard 29
team 48
Thank 21
tidy 61
working 21
workmanship 22
Workmen 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 Apr 2018
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.787923, 1.601766
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing flat roof on extension.
 
Cost: £3282

"Ivan and Nathan always arrived promptly and on time. Very pleasant and always ready to assist with any Queries/problems. Were keen to get on with the work. Only taking the lunch breaks.
Impressive."
 
 
 
 
Team:
Ivan Nathan
 
 
 


Review 19 Apr 2018
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.7152, 1.4176
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing felt roof on extension at rear of property with Rubber cover relacement & Auxiliaries.
 
Cost: £3282
 

"As arranged Simon called to discuss replacing FELT Roofing on our rear extension & to give us an estimate of the cost. The whole interview was conducted on a friendly basis with no hard sell. He inspected & measured the area to give him an idea of what was involved and gave us a price, and offered a discount if we agreed to accept 48hr notice of the work starting;which was acceptable to us.He did explain,that before the work commenced his Surveyor would call to carry out a survey, and if anything untoward was found, the cost would increase to take into account any extra material & work involved. He also explained that the 10pc deposit paid was covered by an Insurance,should the Company be unable to carry out the work commissioned.He showed us the mock-up of a section of roofing, and photos of previous finished roofing contracts, and advised of a property locally which the Company was currently working on a replacement roof; which we found reassuring. He explained that the Company had been in busines for over 10yrs, and is a member of the Trusted Traders Scheme run by Norfolk County Council.Also that a 10yr Insurance backed Guarantee is given on completion of the contract."
 
 
Team:
Ivan & Nathan
 
 
 


Review 18 Apr 2018
Recommended by customer in NR4
52.6061, 1.2406
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing gutters, pipes, fascia boards and soffits, and replace with UPVC equivalents.
 
Cost: £4985

"Work completed efficiently and wholly satisfactorily so far as a lay house holder can judge."
 
 
 
 
Team:
Ivan Nathan
 
 
 


Review 13 Apr 2018
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.6866, 1.2798
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install rosewood upvc soffits, fascias and rainwater goods
 
Cost: £4182
 

"We contacted Anglia Roofline having read previous customers' comments. We were very pleased with the quick response and the demonstration of the product sample. The replacement roofline products were installed in a period of poor weather conditions so the workmen had to cancel for a couple of days because weather was not suitable. Despite the weather, the job was completed in a timely manner. The men worked extremely hard, were very skilled and efficient and it was a pleasure to have them working on our property. Our final payment was acknowledged quickly and was accompanied by the written guarantee. We are very pleased with the final result and feel we have received value for our money."
 
 
Team:
James and Justin
 
 
 


Review 13 Apr 2018
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6758, 1.4168
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new white plastic fascia boards and guttering.

"Initial contact and quotation was by Simon, the owner/MD. No pressurised selling, found him to be honest, helpful and pleasant to deal with. Fitting team were excellent, the job being completed to a high standard. They were considerate and cleared up before leaving."
 
 
Team:
Steve and son
 
 
 


Review 11 Apr 2018
Recommended by customer in NR25
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9428, 1.0391
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of all guttering and down pipes to large detached house with requirements for fixed scaffold some places.
 
Cost: £3955

"Work carried out professionally by Ivan and Nathan who were prepared to work through Saturday to ensure job was finished while we were around. Site left tidy."
 
 
 
 
Team:
Ivan Nath
 
 
 


Review 6 Apr 2018
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.5815, 0.9874
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of soffits, facias and guttering.
 

"Very neat and tidy job.
Pleasant workmen."
 
 
 
 
 
 


Review 5 Apr 2018
Recommended by customer in IP25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5709, 0.8151
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit UPVC soffits, fascias, gutters and down pipes.
 
Cost: £3115

"Excellent service.
Fitters worked very hard for two days.
Left our gardens really tidy.
A big thank you to Ivan and Natman."
 
 
 
 
Team:
Ivan Nathan
 
 
 


Review 4 Apr 2018
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5731, 1.1274
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
installation of upvc fascias, soffits, pipes and guttering

"Very professional, polite, quick and efficient."
 
 
Team:
Names of workman not known, I dealt with Simon
 
 
 


Review 3 Apr 2018
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6987, 1.2365
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete replacement of UPVC gutters, fascias and downpipes, along with roof work.

"The men doing the work were prompt, clean and tidy in their work, worked hard and were reliable, polite and respectful.
They did a great job and all was complete within a few days.

Simon, the boss has been nothing but brilliant! We were originally going to be having the work done early in 2017 but for family illness reasons we had to delay it until 2018. He was very patient, and considerate through what was a difficult time.

Customer Service was fabulous.

Excellent company, with skilled tradesmen.

Would recommend them without hesitation.

They are reasonably priced, not the cheapest, but I would suggest the quality gained is worth every penny!!!"
 
 
 
 


Review 30 Mar 2018
Recommended by customer in NR20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6815, 0.9478
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace facia boards on house and garage. Replace soffits on house. Replace guttering and downpipes to house and garage.
 
Cost: £3327
 

"Great people to work with, from sales enquiry, quotation right through to the work being carried out.
Very professional, very polite.
Nothing was too much trouble.
Everything clean and tidy when they left.
Highly recommended."
 
 
Team:
Ivan and Nath
 
 
 


Review 26 Mar 2018
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.7642, 1.1080
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install EPDM rubber membrane to garage flat roof.
Also replaced wood work before fitting the above.
 
Cost: £2565

"The fitters arrived for work on day arranged but decided weather forecast was uncertain and decided to postpone until next day.
They arrived early and started promptly working a full 10 hours to make sure everything was water tight overnight. Finished off next day.
They worked efficiently and tidy and overall carried out the work very satisfactorily.
I would recommend."
 
 
 
 
Team:
Simon Ivan Nathan
 
 
 


Review 23 Mar 2018
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6450, 1.3316
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New gutters,facials and soffits very good workmanship

"The workmen were very good, polite and showed us the work as they carry it out.
Would recommend them to anyone"
 
 
Team:
Mr Todd and working partner
 
 
 


Review 22 Mar 2018
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.626915, 1.292058
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fascias, soffits and guttering.
 
Cost: £3900

"Excellent customer service;polite;courteous.
Very efficient and experienced workforce.
Minimal disturbance. "
 
 
 
 
Team:
Ivan Nathan
 
 
 


Review 20 Mar 2018
Recommended by customer in NR30
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6597, 1.7135
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fascias, soffits and replacement guttering
 
Cost: £3500
 

"Excellent quality of work from fitters who were very friendly and did the job well. Done ahead of expected time due to other customer cancellation. Would definitely recommend"
 
 
 
 


Review 20 Mar 2018
Recommended by customer in NR17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5061, 1.0052
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace soffits,fascias and rainwater goods in p.v.c
 
Cost: £3408
 

"I moved into my bungalow June 2018 and discovered there was no ventilation in the Soffits so damp was coming through into the bedrooms. I went online and found Anglia Roofline Company and got a quote from Simon for the replacement of all the soffits and fascias and new rainwater goods to be in p.v.c,Plus this work had to be at a price I could afford.

I have been very impressed with all the service given from the start to the finish all being done in a professional manner and great workmen who always came with a smile and were always very polite. If I had any concerns they were quickly answered and addressed.

Would highly recommend this company to anybody. Keep up the good work your were great."
 
 
Team:
Steve and his son plus the scaffolding people who's names I dont remember sorry
 
 
 


Review 23 Feb 2018
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6371, 1.4450
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fascias, guttering
 
Cost: £3040
 

"Excellent, friendly service, always keeping me informed how weater would affect things."
 
 
Team:
James and Justin
 
 
 


Review 19 Feb 2018
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6166, 1.2929
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace wooden fascias Bargeboards and soffits with plastic, replace metal guttering with plastic.
 
Cost: £3186
 

"Simon was very clear and helpful explaining the work that would be carried out. James called ahead of the start of work to check dates and advise when scaffolding and materials would arrive. James arrived at the times hes said and discussed the few issues arising and how he dealt with them. All waste was removed as the work progesssed."
 
 
Team:
James
 
 
 


Review 16 Feb 2018
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6583, 1.2785
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To Supply and install upvc Fascias, soffits and rainwater goods in White upvc
 
Cost: £3983
 

"I was very pleased with the work I had done by Anglia Roofline Co Ltd. In my opinion, their standards from first contact with Simon to completion were excellent. Steve and Rhyce who did the work on my bungalow were always willing and able to answer any queries I had and achieved a first rate result at a reasonable cost."
 
 
Team:
Simon Steward, Stephen Hunniball, Rhyce Hunniball
 
 
 


Review 12 Feb 2018
Recommended by customer in NR6
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6621, 1.2615
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and install UPVC fascias, soffits and rain water goods in black on white UPVC.
 
Cost: £3569

"Thank you very much. Very pleasant pair of gentleman who have done a very professional job. During February's very cold weather."
 
 
 
 
Team:
Steve Reece
 
 
 

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