Anglia Roofline Co Ltd

20 The Street, Lenwade
Norwich
Norfolk
NR9 5SD

52.7213, 1.1073

Replacement Fascias, Soffits and Guttering

Listed under:  Fascias, Bargeboards & Soffits, Flat Roof Rubber Cover Replacement, Gutters / Guttering
99% recommended   Rating 9.5/10
389 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5/10 Overall Rating 9.5/10
Based on 389 reviews since 2010
 
 
 
Quality
9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy
9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service
9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value
9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I had got quotations from several local firms but was not impressed at all by the salesmen, who were not able to answer the detailed questions that I had. I then approached Anglia Roofline (mainly be...."   more
 
" Excellent."   more
 
" Excellent local company would recommend without hesitation."   more
 
" Good clean tidy job."   more
 
About Us


Anglia Roofline was formed in 2003 by Simon Steward who sets very high standards of both himself and the installers fitting the replacement Fascias, Soffits & Guttering to customer's homes.

By specialising in uPVC Roofline (Bargeboards & Soffits) work only, whether your aim is to eliminate future roofline maintenance, solve gutter leaks & damp spots, or freshen up the exterior of your home, we have the skill & knowledge to find the best solution for you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 8
agreed 12
Anglia 33
arrived 15
certainly 10
CLASS 11
clean 31
clear 8
cleared 12
cold 9
competitive 11
contact 11
courteous 9
customer 9
efficient 33
efficiently 12
Excellent 62
experience 12
explained 18
finish 17
finished 20
fitters 24
friendly 66
good 87
great 22
happy 28
hard 21
helpful 34
highly 20
informed 25
installation 16
James 22
pleasant 27
pleased 51
polite 56
professional 65
quality 23
quote 19
recommend 73
Roofline 37
satisfied 17
service 30
Simon 30
standard 22
team 40
Thank 17
tidy 49
working 18
workmanship 20
workmen 18
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Budget:  

Review 22 Jun 2017
Recommended by customer in PE4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.6147, -0.2743
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removing and replacing soffits, fascias and guttering.

" I had got quotations from several local firms but was not impressed at all by the salesmen, who were not able to answer the detailed questions that I had. I then approached Anglia Roofline (mainly because of the very helpful website) and Simon Steward came and did the survey and understood what was important to me. The project was challenging because (a) it involved the removal of asbestos cement soffits, and (b) there had been some settlement around the bay window, which made it difficult to keep the soffit consistently level; but James and Justyn are skilled professionals and these challenges were overcome.

From the management side of things Simon Steward was equally professional in sorting out any problems (particularly around asbestos) and keeping me informed. And James similarly kept me up to date about timings.

They are a good firm. "
 
 
Team:
James Todd and Justyn
 
 
 


Review 14 Jun 2017
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6328, 1.3580
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Roofline renewal.
 

"Excellent."
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.6776, 1.0692
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Renew fascia guttering soffit and down pipes.
 
Cost: £1554

"Good clean tidy job."
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in NR8
52.6785, 1.1996
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Supply and install soffits, fascia and rainwater goods in white UPVC.
 
Cost: £2718

"Excellent local company would recommend without hesitation."
 
 
 
 
Team:
Gareth
 
 
 


Review 13 Jun 2017
Recommended by customer in NR21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.8319, 0.8764
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Complete roof line, Facias, guttering and bargeboards Service was excellent and very friendly team.

" Simon was a pleasure to do business with. He was very helpful and was able to overcome initial problems that we were concerned about prior to commencement. Work was to a very high standard and would certainly recommend to others.
Overall a good experience with fantastic results! "
 
 
Team:
James and Justin
 
 
 


Review 13 Jun 2017
Recommended by customer in NR21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.8319, 0.8764
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of all roofline, fascias, soffits and bargeboards and new guttering. Pricing was very competitive and we chose Anglia roofline based on their reviews and we are so glad we chose them.
 

"Overall very pleased with finished result. James and Justin were very polite and professional. Workmanship was applied throughout the entire job. They removed all rubbish from site on a daily basics it was overall a pleasurable experience from start to finish. Would highly recommend their very high work standards."
 
 
 
 
Team:
James Justin
 
 
 


Review 12 Jun 2017
Recommended by customer in IP28
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.3424, 0.5088
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Erect scaffold to the front and rear of three storey property and then remove all old facia, soffit, gutters and down pipes and replace all with new UPVC.
 
Cost: £4740
 

" I can only speak from my own experiences with dealing with Anglia roofline Co Ltd, to say what a joy it is to deal with a firm that deliveries such good service, when I booked a site visit with Simon he arrived on time and fully prepared with samples of products and answered any questions I had about the job
compared to some companaies I have ask for quotes from in the past this is perfection a firm that cares.
The fact you are kept well informed the whole way through the process from quote to finished job.

I am very happy with Anglia roofline Co Ltd "
 
 
Team:
Simon Steward
 
 
 


Review 6 Jun 2017
Recommended by customer in NR28
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.816563, 1.394405
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Supply and install soffits, fascia and rainwater goods in white UPVC.
 
Cost: £2365
 
 
 
 


Review 5 Jun 2017
Recommended by customer in NR12
52.7690, 1.5219
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
To supply and install EPDM rubber membrane to garage roof

 
Cost: £4741

"Very helpful and nice men James and Justin, always kept me informed of a situation and any anomalies that appeared. Shall miss them coming!!

"
 
 
 
 
Team:
James Justin
 
 
 


Review 1 Jun 2017
Recommended by customer in IP13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1553, 1.3624
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Soffits, fascia's guttering, bargeboards and cladding.
Could not rate you highly enough.
Thank you
 
Cost: £2684

"What an amazing service.
I would highly recommend Anglia roofline. From the owner coming to give me a quote to the installation, the whole process has been very professional. The two guys who installed the goods were polite, courteous, kept me informed of timescales and program. They did an exceptional job and left the property amazingly clean and tidy. "
 
 
 
 
Team:
Gareth
 
 
 


Review 26 May 2017
Recommended by customer in NR16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5010, 1.1568
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Supply install fascia and rainwater goods in white pvc.
 
Cost: £4852
 

" I liked this firm from the first meeting to discuss the work and give me a quote. The reason being that Simon was accurate and did not mess about with deductions and discounts but the figure he gave me was the actual figure for the work. I chose him above two other quotes, although the other quotes were similar, they tried to get me to sign up within 24 hrs for the same figure I was being offered by Simon with no pressure.

Work began after being contacted the week before by one of the team. The work was done quickly and efficiently, both men worked very hard all day and were a pleasure to have at my property. They were considerate and professional.It was clear they wanted a good result as much as I did and took pride in their work.

I would certainly recommend this company and I am extremely happy with the work done. "
 
 
Team:
Gareth & Zac
 
 
 


Review 24 May 2017
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7020, 1.2390
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
To supply and install fascias and rain water goods in white UPVC.
 
Cost: £3504

"Very satisfied with the quality and professionalism of tradesman. All very friendly guys. house roof line now looks smart and tidy. Simon is a very friendly and helpful salesman and not at all pushy. highly recommend. "
 
 
 
 
Team:
James Todd Justin
 
 
 


Review 22 May 2017
Recommended by customer in IP24
52.4968, 0.8779
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Supply and install fascias and guttering.
 

"Work was done as expected there were delays in executing work."
 
 
 
 
Team:
Gareta
 
 
 


Review 16 May 2017
Recommended by customer in NR9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6154, 1.1951
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement fascias and guttering around garage.
 
Cost: £969
 

" Overall experience is that this is the company that smiles! From the managing director to the fitter, everyone was happy, helpful, skilled and completed the job perfectly. The job was completed sooner that I expected, the price was competitive and I have. I issues with it at all. "
 
 
Team:
Simon and James
 
 
 


Review 8 May 2017
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.4545, 1.5718
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
New UPVC Fascia / Soffits and Guttering / pipes to the back of the house and Woodon Fascia / Soffits and UPVC Guttering / Pipes to the front. This meant taken all the old off, lifting the tiles putting in place new bird stop to prevent birds nesting in the eaves. All the old rubbish was taken away and the place left clean and tidy.
 
Cost: £318600
 

" I found the men hard working, friendly and polite.

I was very pleased with the work and the fact they left no mess by taking away all the old rubbish.

I would recommend Anglia Roofline to my friends and anyone else. "
 
 
Team:
Gareth and Zac
 
 
 


Review 29 Apr 2017
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6864, 1.2048
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal and replacement of fascias, bargeboards, soffits,gutters and downpipes.
 
Cost: £5210
 

" Anglia Roofline are a friendly small company. The work carried out was done to our satisfaction. One critism was that rubble was left on the garage roof which we had to clear ourselves. This is probably more liable to the scaffolders than the installers.

Would have like to have seen break down of the materials used on the invoice but we had accepted the quote and the final cost was as quoted. "
 
 
Team:
Gareth and Zak
 
 
 


Review 18 Apr 2017
Recommended by customer in NR8

 I'm: Male 

52.6863, 1.2184
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of soffits, fascias, bargeboards, gutting & downpipes.

" It was a positive experience from providing the quotation to the completion of the work. "
 
 
Team:
James Todd, Simon Steward
 
 
 


Review 4 Apr 2017
Recommended by customer in NR10
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6966, 1.2421
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacing gutters, soffits baseboards and down pipes.
 
Cost: £3738

"Arrived early on day agreed. James and Justin were very polite to me and were a joy to have around. On completion of work they left my property clean and tidy.
Very professional.
Very satisfied. "
 
 
 
 
 
 


Review 23 Mar 2017
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6062, 1.2742
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of fascia, guttering, soffit down one side of the house and also replace a flat roof
 
Cost: £3000
 

" Having found Anglia Roofline on Trusted Traders I was pleased to find them live up to their reputation.

After my initial call I was called back promptly and a site visit given there and then and as I was expecting.

Deposit given and left to fit the work in.

Works were completed quickly and tidily not causing any inconvenience.

Would use again. "
 
 
 
 


Review 14 Mar 2017
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6187, 1.4843
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of fascia board and guttering.
 
Cost: £4285

"The company did everything they said, there was no hard sell, the works was professional.
The work carries a longer guarantee but no written confirmation was given where the job was completed."
 
 
 
 
Team:
Gareth Zack
 
 
 

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