Anglia Roofline Co Ltd

20 The Street, Lenwade
Norwich
Norfolk
NR9 5SD

52.7213, 1.1073

Replacement Fascias, Soffits and Guttering

Listed under:  Fascias, Bargeboards & Soffits, Flat Roof Rubber Cover Replacement, Gutters / Guttering
99% recommended   Rating 9.5/10
400 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 400 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Nice to have a company that care and have pride in their work. I would highly recommend them. They done the job while we were away on holiday so no disruption and we came home to a nice tidy home."   more
 
" A very neat job by Steve and his son, taking just over three days. "   more
 
" Nice work."   more
 
" Workman and work very polite and very tidy neat we were very pleased with results."   more
 
About Us


Anglia Roofline was formed in 2003 by Simon Steward who sets very high standards of both himself and the installers fitting the replacement Fascias, Soffits & Guttering to customer's homes.

By specialising in uPVC Roofline (Bargeboards & Soffits) work only, whether your aim is to eliminate future roofline maintenance, solve gutter leaks & damp spots, or freshen up the exterior of your home, we have the skill & knowledge to find the best solution for you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 9
agreed 14
Anglia 35
arrived 15
certainly 10
cheerful 8
class 11
clean 32
clear 8
cleared 12
cold 9
competitive 11
contact 11
courteous 9
customer 9
efficient 33
excellent 66
explained 18
finish 17
finished 21
fitters 25
friendly 67
good 91
Great 24
happy 28
hard 22
helpful 34
highly 21
informed 25
Installation 17
James 23
pleasant 28
pleased 53
polite 60
professional 67
quality 24
quote 20
recommend 78
result 16
Roofline 39
satisfied 18
service 33
Simon 32
standard 23
team 41
Thank 17
tidy 52
working 18
workmanship 20
Workmen 18
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Sep 2017
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.7128, 1.4123
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old wooden fascias, bargeboards, soffits, guttering and down pipes and replaced with new rosewood upvc. Done the job while we were away on holiday so came home to a very nice job on my bungalow. Top job. Thank you.
 
Cost: £4200
 

"Nice to have a company that care and have pride in their work. I would highly recommend them. They done the job while we were away on holiday so no disruption and we came home to a nice tidy home."
 
 
 
 


Review 17 Sep 2017
Recommended by customer in IP23
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.3265, 1.1050
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fascia, soffit, guttering and down pipe replacement on a detached bungalow plus garage.
 
Cost: £3486

"A very neat job by Steve and his son, taking just over three days. "
 
 
 
 
 
 


Review 14 Sep 2017
Recommended by customer in NR8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6859, 1.2081
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and install fascia, soffits and rainwater.
 
Cost: £3247

"Nice work."
 
 
 
 
Team:
James Justyn
 
 
 


Review 9 Aug 2017
Recommended by customer in NR12
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7702, 1.5213
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Facia Soffit guttering.
 
Cost: £3545

"Workman and work very polite and very tidy neat we were very pleased with results."
 
 
 
 
Team:
Gareth
 
 
 


Review 5 Aug 2017
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6993, 1.2354
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of all guttering and downpipes on our house and garage
 
Cost: £1685
 

"The work was all arranged by phone and e-mail. A quote was supplied and agreed and all work was done in the way requested. The quality of the work and tidiness after completion was excellent. I would definitely recommend this company."
 
 
Team:
Simon & Gareth
 
 
 


Review 31 Jul 2017
Recommended by customer in IP22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.4261, 1.1018
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Services required and undertaken and goods supplied Below please find details of the approach we will take in replacing your roofline together with details of the goods ordered: 1. Erect access equipment to desired work height 2. Remove first course of roof tiles and set aside for re -use 3. Cut back and remove any defective eaves felt 4. Remove and lower to the ground the existing gutter, pipes, fascia, and soffit 5. Supply and install 10mm Rosewood upvc soffit boards fixed into place with 40mm Rosewood poly top stainless steel nails 6. Supply and install 18mm Rosewood Heavy duty upvc Fascia boards fixed into place with 65mm Rosewood poly top stainless steel nails 7. Supply and Install Upvc Brown deepflow guttering ensuring all water runs freely to the outlets 8. Supply and Install upvc rainwater pipes, connect into existing underground drains 9. Supply and Install 10mm over fascia vent strips - to reduce loft condensation 10. Supply and Install new eaves felt tray overlapping into the guttering 11. Supply and install new bird stop - to prevent birds nesting in the eaves 12. Lower access equipment and remove all waste material leaving the site clean and tidy
 
Cost: £4470
 

"Simon and his team are a very professional outfit and what they promise is exactually what you get a excellent job carried out exactly as per the quotation , leaving everything clean and tidy once finished. I would highly recommend them to any one ."
 
 
 
 


Review 19 Jul 2017
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6701, 1.3021
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full replacement of facia, guttering, soffits and bargeboards in my property. This included facias and guttering on my garage. All in uPVC with deep flow guttering and hedgehog in the guttering.
 
Cost: £3050
 

"I had taken quotations from 3 other companies and checked the reviews of Anglia Roofline. The company operates very professionally indeed and Simon Steward visited the property with a sample of products that are installed. He also provided 2 references of recent installations completed by them which I could see. The quotation that followed was very detailed - better than any of the others I had. Simon is a very friendly and polite gentleman and there was no hard sell or pressure. The price I agreed was very fair indeed for the high standard of work carried out.

The installation date was actually slightly earlier than expected which was a real bonus as I was able to take the date at short notice. Both Simon and James communicated with me very well all the way thru. The installation was carried out by James Todd who was also very polite and pleasant to deal with. The work was carried out very efficiently and the site was left neat and tidy each day. The whole experience was just brilliant and could not have asked for more.

I would recommend this company without any hesitation whatsoever for a very fair and honest service delivered to a very high standard at a very reasonable price. Well done Simon and James - Keep up the good work and maintain the good reputation you have earned."
 
 
Team:
Simon Steward and James Todd
 
 
 


Review 11 Jul 2017
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5426, 1.4815
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install soffits, fascia and rainwater goods.
 
Cost: £5609

"Great company and really good service. The men were wonderfully polite, cheerful and did an excellent job. Would thoroughly recommend this company. Angelia roof line. "
 
 
 
 
 
 


Review 7 Jul 2017
Recommended by customer in Nr14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5426, 1.4815
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install soffits, fascia and rainwater goods
 
Cost: £5069
 

"Great company and really good service. The men were wonderfully polite, cheerful and did an excellent job. I would wholeheartedly recommend Anglia Roofline to anyone."
 
 
Team:
Jamie and co
 
 
 


Review 2 Jul 2017
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
52.5985, 1.1795
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of soffits, bargeboards, guttering, capping boards and other details on a 4 bed Norfolk detached house (built 2000), cleaning up over the four or so days of the work.
 
Cost: £4592
 

"The work had been postponed from the previous year, which is when the detailed breakdown had been given. The price was 'frozen' from the previous year.
Replacement of soffits, bargeboards, guttering, capping boards and other details on a 4 bed Norfolk detached house (built 2000), cleaning up over the four or so days of the work.
Owing to unrelated major medical problems going on at the same time I was unable to inspect the work in the detail I would have liked, but from my level (ground level!) it all looked pretty good, and I expect to be very satisfied. The fitters seemed knowledgeable and experienced, which is much of the battle. No debris worth speaking of when the departed on schedule, job done.
"
 
 
 
 

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