Anglia Roofline Co Ltd

20 The Street, Lenwade
Norwich
Norfolk
NR9 5SD

52.7213, 1.1073

Replacement Fascias, Soffits and Guttering

Listed under:  Fascias, Bargeboards & Soffits, Flat Roof Rubber Cover Replacement, Gutters / Guttering
99% recommended   Rating 9.5/10
418 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 418 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Simon Steward of Anglia Roofline has provided an excellent service from start to finish. Friendly and knowledgeable in in he industry. Simon has kept in touch throughout even came round to my propert...."   more
 
" The work was carried out as agreed causing little disruption to our daily routine. The installers acted professionally and were helpful and polite at all times. We are extremely pleased with the ...."   more
 
" James and Justin completed the work exceptionally well and the result is excellent, from the start with Simon's quote to the finished job everything was done in a very professional manner, this is a ...."   more
 
" Highly professional business who provided a top quality service at a fair price. Simon spent time explaining the options and attended a site visit. Quotes were on time, and queries dealt with quickly....."   more
 
About Us


Anglia Roofline was formed in 2003 by Simon Steward who sets very high standards of both himself and the installers fitting the replacement Fascias, Soffits & Guttering to customer's homes.

By specialising in uPVC Roofline (Bargeboards & Soffits) work only, whether your aim is to eliminate future roofline maintenance, solve gutter leaks & damp spots, or freshen up the exterior of your home, we have the skill & knowledge to find the best solution for you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 82%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 9
agreed 15
Anglia 38
arrived 16
certainly 11
class 11
clean 32
clear 9
cleared 12
cold 9
competitive 12
contact 12
courteous 10
customer 9
definitely 9
efficient 34
excellent 69
explained 19
finish 18
finished 23
fitters 26
Friendly 71
good 93
great 25
happy 30
hard 22
helpful 36
highly 23
informed 25
installation 17
James 24
pleasant 28
pleased 57
polite 61
professional 73
quality 28
quote 22
recommend 84
result 18
Roofline 42
satisfied 19
service 38
Simon 34
standard 25
team 43
Thank 18
tidy 53
working 18
workmanship 21
workmen 21
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Nov 2017
Recommended by customer in NR6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6572, 1.3091
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of guttering, fascias and soffits. Simon Steward of Anglia Roofline has provided an excellent service from start to finish.
 
Cost: £2565
 

"Simon Steward of Anglia Roofline has provided an excellent service from start to finish. Friendly and knowledgeable in in he industry. Simon has kept in touch throughout even came round to my property and confirming a waterproofing issue we had. Our builder's communication was a little slack in that I had to contact the him to get updates/progress as my back gate had to be unlocked each day (it took one and a half days) but the overall service has been thorough and we were very satisfied with the quality of work achieved. We would definitely recommend Anglia Roofline and their prices are very reasonable."
 
 
Team:
Simon Steward
 
 
 


Review 19 Nov 2017
Recommended by customer in NR7

 I'm: Male 

52.6328, 1.3360
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
supply and install fascia boards, soffits and rainwater goods.
 
Cost: £3714
 

"The work was carried out as agreed causing little disruption to our daily
routine. The installers acted professionally and were helpful and polite
at all times.
We are extremely pleased with the finished work."
 
 
Team:
Steve/Rhys (?)
 
 
 


Review 14 Nov 2017
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6927, 1.2162
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace Facias,soffits,guttering and downpipes.
 
Cost: £3128
 

"James and Justin completed the work exceptionally well and the result is excellent, from the start with Simon's quote to the finished job everything was done in a very professional manner, this is a very good firm to deal with and a a reasonable cost."
 
 
Team:
James and Justin
 
 
 


Review 10 Nov 2017
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7141, 1.4126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fascia, guttering, soffits and down pipes replaced on a 4 bed detached property.
 
Cost: £3500
 

"Highly professional business who provided a top quality service at a fair price. Simon spent time explaining the options and attended a site visit. Quotes were on time, and queries dealt with quickly. Later revisions were also explained and a revised estimate sent out.

The date for the work was fixed in advanced and went ahead as planned. Scaffolding arrived the day before the work started to minimize any inconvenience. The fitters were brilliant and very professional. People have since commented on how good the work looks. I would recommend."
 
 
 
 


Review 10 Nov 2017
Recommended by customer in IP16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.2083, 1.5775
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rainwater goods and soffits replaced in white upvc on two houses.

"Generally speaking I found Anglia Roofline Co Ltd easy to deal with. I do however feel that I should have been notified concerning the extra charge over and above the original contract price before work commenced rather than making an assumption that this extra charge would be in order."
 
 
 
 


Review 9 Nov 2017
Recommended by customer in Nr9
 My Age: 70 + 
 I'm: Male 

 I haven't used this business before 
52.6337, 1.1850
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Anglia Roofline Co Ltd has just completed the recladding and insulation of my dormer also fitting new barge boards gutters and drain pipes.

"The work was done In a very professional manner was on time and budget.We are very pleased with the result."
 
 
Team:
Simon Steward and Gareth the fitter.
 
 
 


Review 4 Nov 2017
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7866, 1.2498
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of fascia boards, guttering, etc. to a 2-bedroom bungalow.
 
Cost: £2900
 

"A superb job conducted in a most professional manner. We thought this kind of service had "died" years ago. Nothing was too much trouble. Would not hesitate to recommend them."
 
 
Team:
The foreman and son.
 
 
 


Review 3 Nov 2017
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6353, 1.3409
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2859

"A job very well done, by two very nice and helpful men. I will be glad to recommend."
 
 
 
 
 
 


Review 29 Oct 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5750, 1.1244
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old flat garage roof.then replaced with a rubber flat roof.
 
Cost: £2800
 

"They were very informative though out,booking an appointment for a quote was quick and a quote followed soon after.
They were honest about when work could be done,they were very busy.Work was started on date that was given.
The workmen were very nice and friendly.
Job done within time said.
We are pleased with our new roof."
 
 
 
 


Review 27 Oct 2017
Recommended by customer in NR35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4122, 1.4281
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install new roof line around whole of 5-bed detached house.
 
Cost: £4502

"Price seems competitive. Very pleased with team and work done. Dates were not clear to begin with, but firmed up. Team then had a cancellation and we were very happy for them to start work several weeks early. Overall we're very happy. "
 
 
 
 
Team:
James Justin
 
 
 

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