Aldridge Roofing

20 Pepys Avenue, Worlingham
Beccles
Suffolk
NR34 7SH

52.4510, 1.6027

Roofers

Listed under:  Builders, Flat Roofing, Lead Roofing, Roof Repairs & Refelting, Roofers / Roofing, Tilers / Tiling
99% recommended   Rating 9.7/10
474 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 474 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Initially when we notice the leak Mr Aldridge came to view the job and whilst doing so did a temporary patch to prevent further leaking. He suggested a wait time until it could be permanently fixed. ...."   more
 
" We received excellent service from Aldridge Rooking. In addition they gave me really helpful pointers and advice on the condition of my roof and straight forward advice on improvements and extent of ...."   more
 
" Very Pleased with the work carried out"   more
 
" Very swift service. We were very satisfied."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 76%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 13
Aldridge 84
arrived 13
business 11
c 34
certainly 12
class 13
clean 33
customer 13
definitely 11
delighted 10
efficient 37
efficiently 12
estimate 15
excellent 74
explained 16
finish 17
Finished 14
friendly 51
future 12
good 74
great 18
happy 32
hard 19
helpful 29
highly 27
impressed 11
informed 16
manner 11
mess 15
neat 14
needed 14
pleased 53
Polite 27
professional 55
prompt 19
promptly 19
Quality 26
recommend 70
recommended 22
Reliable 20
repair 19
Robert 36
roof 52
Roofing 74
satisfied 32
service 64
standard 35
team 40
tidy 43
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Dec 2017
Recommended by customer in NR34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.4291, 1.5408
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaired a leaking roof, replaced some broken tiles.
 
Cost: £500
 

"Initially when we notice the leak Mr Aldridge came to view the job and whilst doing so did a temporary patch to prevent further leaking. He suggested a wait time until it could be permanently fixed.

When the time came he and his team repaired the leak and made good to a very high standard.

I was really pleased with the service and will use them again if required in the future. I will also recommend the service to others."
 
 
 
 


Review 11 Nov 2017
Recommended by customer in NR35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4882, 1.4345
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing loose tiles and repairs to ridge line
 
Cost: £189
 

"We received excellent service from Aldridge Rooking. In addition they gave me really helpful pointers and advice on the condition of my roof and straight forward advice on improvements and extent of condition."
 
 
Team:
Robert Aldridge and his Mate
 
 
 


Review 9 Nov 2017
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.4623, 1.5650
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-Roof the property
 
Cost: £7043

"Very Pleased with the work carried out"
 
 
 
 
Team:
Robert Jordan
 
 
 


Review 3 Nov 2017
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.4574, 1.5675
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New tile on roof ( replacement of old tile ).
 
Cost: £54

"Very swift service. We were very satisfied."
 
 
 
 
Team:
Robert
 
 
 


Review 23 Oct 2017
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.4458, 1.6319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripped existing roofing off garage decking removed supplied and installed new decking and installed two layers of high performance torch-on felts plus work to gable end, removed existing brick gable end re cut gable end bricks to match opposite side.
 
Cost: £2454

"Supplied and installed under cloak. Supplied and installed new breathable membrane felt and new treated timber batens to gable end - installed tiles to gable end matching side, cement verge.
Comments:
Work completed competently and to high standard. I am very pleased with the finish and cost.
"
 
 
 
 
Team:
Robert Jordan
 
 
 


Review 10 Oct 2017
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.4447, 1.5752
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat roofing on new extension including some materials.
 
Cost: £963

"Rob and Jordan arrived promptly on. Got straight on with the job. They were professional and helpful with all they did for us. I would thoroughly recommend them to everyone. A job well done. "
 
 
 
 
Team:
Robert Jordan
 
 
 


Review 4 Oct 2017
Recommended by customer in NR33
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.4591, 1.7070
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Repairs to extension roof and installed 2 new Velux windows
 
Cost: £1958
 

"They were very helpful and friendly throughout the whole process, from initial contact to them carrying out the works. They turned up on time, worked a full day's shift and left the area clean and tidy. Would highly recommend."
 
 
Team:
Robert
 
 
 


Review 1 Oct 2017
Recommended by customer in NR34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.4615, 1.5649
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Robert recently flashed and erected flue supports on a 1920s tiled roof - the work was excellent.
 
Cost: £275
 

"I have used Robert Aldridge on numerous occasions over the past four years. Every time the job has been excellent and at a very reasonable price. Robert knows his trade inside out and passes my tradesman test of explaining what needs to be done and why in terms that anyone can understand - I would not hesitate to recommend to anyone needing roofing work knowing that they are going to get a first class job."
 
 
Team:
Robert Aldridge
 
 
 


Review 2 Aug 2017
Recommended by customer in NR35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4811, 1.4880
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New garage roof which incorporated an extension in order to increase the length of the garage.
 
Cost: £1575

"Robert Aldridge did a fantastic job, An excellent worker and he has a good work others.
Mr. Aldridge was hindered by a builder he had to work alongside who was extending the building.
The builder was unreliable and Mr Aldridge had to take on his work.
This make the job late finishing but Mr Aldridge staged with it and carried out work he shouldn't have had to do."
 
 
 
 
Team:
Robert Aldridge
 
 
 


Review 2 Jul 2017
Recommended by customer in NR34
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4535, 1.5661
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to roof: replacing two tiles and repointing cracked mortar
 
Cost: £54
 

"Excellent service. Came round the same day to assess roof when I had noticed a cracked tile. Quick estimate of cost and work involved and explained the expected timeframe of when they could carry out the work. The cost was very reasonable and did not exceed the original estimate. The repair was carried out to a high standard. Highly recommended.
"
 
 
Team:
Robert Aldridge
 
 
 

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