Aldridge Roofing

20 Pepys Avenue, Worlingham
Beccles
Suffolk
NR34 7SH

Roofers

Listed under:  Builders, Fascias, Bargeboards & Soffits, Fibreglass Roofing, Flat Roofing, Lead Roofing, Roof Repairs & Refelting, Roofers / Roofing
99% recommended   Rating 9.7/10
531 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 531 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The firm was very helpful and understanding with the circumstances surrounding the reason we needed this done urgently. The men that did the work were very hard working and respectful of the premises....."   more
 
" Methodical very hard working men."   more
 
" Very good, friendly, professional workmen. Telephone messages were answered very promptly. "   more
 
" I would recommend this company to anyone without hesitation. Very reliable."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 77%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 15
Aldridge 96
arrived 16
business 13
c 41
certainly 13
class 13
clean 38
customer 14
definitely 13
efficient 41
efficiently 18
estimate 18
excellent 77
explained 20
fair 12
finish 17
finished 16
friendly 58
good 87
great 20
Happy 39
hard 21
helpful 32
highly 30
honest 11
impressed 12
informed 20
manner 12
mess 17
neat 14
needed 17
pleased 54
polite 32
problem 22
professional 62
promptly 22
quality 29
recommend 81
recommended 28
reliable 22
Robert 45
roof 59
Roofing 88
satisfied 36
service 68
standard 42
team 48
tidy 50
working 22
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 3 May 2019
Recommended by customer in NR33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing of chimney stack on a bungalow and making good the roof.
 
Cost: £522
 

"The firm was very helpful and understanding with the circumstances surrounding the reason we needed this done urgently. The men that did the work were very hard working and respectful of the premises. Everyone has been polite and professional couldnít have asked for more. And end result is great"
 
 
 
 


Review 15 Apr 2019
Recommended by customer in NR34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace roof
 

"Methodical very hard working men."
 
 
 
 
Team:
Robert Jason Jordan
 
 
 


Review 11 Apr 2019
Recommended by customer in NR32
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripped off existing roof coverings and removed rubbish from site.
Supplied and installed two layers of index torch on felts.
Repaired and re-plastered ceiling in front porch.
 
Cost: £2162

"Very good, friendly, professional workmen.
Telephone messages were answered very promptly. "
 
 
 
 
Team:
Robert Jason
 
 
 


Review 2 Apr 2019
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Slates fell off due to high winds, Robbie came swiftly we never had any worries brilliant company
 
Cost: £90

"I would recommend this company to anyone without hesitation. Very reliable."
 
 
 
 
Team:
Robert
 
 
 


Review 21 Mar 2019
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of an old asbestos roof; removal of existing battons; removal ofinsulation. Cleaning of loft space. Supply and installation of new felt support trays Supplied and installed new breathable membrane felt and new trated timber battons. Supplied and installed new concrete tiles Supplied and installed new code 4lead to chimney Supplied and installed new hip and ridge tiles Removed front chimney and rebuilt back chimney. Supplied and installed new gutters nd down pipes and facias. Installed insulation to loft space.
 
Cost: £12997
 

"Aldrige Roofing were recommended to me of whom I contacted. Mr. Aldridge had a confident attitude explaining all that would be required for the work.
From the onset of the work it was done professionally, safely and in consideration to ourselves. All personnel including the scaffolders (the team) working on the job were pleasant and always informative if needed. A hard working qualified team. The area was always left tidy each day and safe.

I would highly recommend this firm to anyone in the future and have employed them for another job to be done."
 
 
Team:
Helen in the office;Robert propritor of the firm and soory do not know specific name but they already know of our appreciation.
 
 
 


Review 6 Mar 2019
Recommended by customer in abc
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to leaking skylight flashings. Price included scaffolding.
 
Cost: £588
 

"Happy with the work done, they identified the source of the leak quickly and only quoted for what was necessary.
The work appears to have been done well and they were tidy, careful and friendly when on site."
 
 
Team:
Robert Aldridge + workmate
 
 
 


Review 26 Feb 2019
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re roof utility room.
 
Cost: £872

"Work was done quickly and efficiently. "
 
 
 
 
Team:
Jason Michael
 
 
 


Review 22 Feb 2019
Recommended by customer in IP22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage Re.roof.
 

"A fine job no complaints. "
 
 
 
 
Team:
Jason Michael
 
 
 


Review 21 Feb 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refix slipped tile at gable end of roof.
 
Cost: £54

"Small job I didn't ask for estimate. Fixed quickly by competent workmen. "
 
 
 
 
Team:
Robert
 
 
 


Review 19 Feb 2019
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We needed our roof repaired which involved getting scaffolding up, removing the tiles and very old, damaged membrane and replacing it with new, and re-tiling.
 
Cost: £1989
 

"Aldridge Roofing gave us a clear quote, timeline, managed the scaffolders very efficiently and completed everything as agreed. They were punctual, friendly and efficient. Could not hope for more. (They also cleared up their mess which other contractors have not!)

Would recommend without hesitation."
 
 
Team:
Robert Aldridge, Jason and another.
 
 
 


Review 18 Feb 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing 70+ broken and missing slates on the roof. Repairing damaged lead flashing around lantern windows.
 
Cost: £368
 

"I have used Aldridge Roofing for several jobs and they have always dealt with me in a professional manner. Appointments are kept as promised and if delays occur due to the weather I have been kept informed and where they could they have worked to make up for time lost.
The work done has always been of a high standard and fixes the problem they were called for first time. The work area is always left clean and tidy with rubbish removed from site at the end of the job."
 
 
 
 


Review 15 Feb 2019
Recommended by customer in NR35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
carried out a flat roof repair and capped chimney
 
Cost: £510
 

"We were very pleased with the standard of work, time taken to start work. Thay clearly discussed what work was going to be done. Workers were very polite and left the area clean and tidy. Could not ask for anymore. Would definitely recommend"
 
 
 
 


Review 16 Jan 2019
Recommended by customer in NR35
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work involved put a new roof on the utility area of my kitchen.

"I can totally recommend this firm in every respect.
Robert is very pleasant and professional and his prices are very fair."
 
 
Team:
I canít remember!
 
 
 


Review 4 Dec 2018
Recommended by customer in NR30

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing
 
Cost: £11000
 

"Highly recommended"
 
 
 
 


Review 19 Nov 2018
Recommended by customer in IP20
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2697
 
 
Team:
Robert Jason
 
 
 


Review 19 Nov 2018
Recommended by customer in IP20
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace the garage roof.
 
Cost: £2697

"Robert and his team did a great job on the garage roof. The work has been carried out to a high standard. Robert came back quickly with a quote which was good value and kept us informed as to when he could begin the work. "
 
 
 
 
Team:
Robert Jason
 
 
 


Review 1 Nov 2018
Recommended by customer in NR33
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Jason Jordan
 
 
 


Review 31 Oct 2018
Recommended by customer in NR34

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Slipped tile
 
Cost: £90
 

"Was only a small job done promptly and reasonably"
 
 
 
 


Review 18 Oct 2018
Recommended by customer in CM21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Apex roof Inc guttering, facias,soffits
 
Cost: £3085
 

"Overall good experience. They did not start when they said they would but sue to bad weather, but not a problem. Very professional company.

We were more than satisfied with the Job done
"
 
 
Team:
Robert Aldridge of Aldridge Roofing
 
 
 


Review 15 Oct 2018
Recommended by customer in NR34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re felt flat roof some painting.
 
Cost: £318

"I am happy with the service and the result. "
 
 
 
 
Team:
Robert
 
 
 

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