Rooftechcare Ltd

4 Church Lane, Thornton
Kirkcaldy
Fife
KY1 4BH

56.1668, -3.1432

Roofers

Listed under:  Cladding, Conservatories, Gutter Cleaners / Gutter Cleaning, Gutters / Guttering, Roofers / Roofing, Slaters
100% recommended   Rating 9.8/10
203 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 203 reviews since 2014
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Got number through trusted trader. Work done as agreed and satisfied customer."   more
 
" Excellent job. No complaints."   more
 
" Very happy with work."   more
 
" Came very quickly to give estimate, got supplies and came very quickly to do work, completed work timeously and well."   more
 
About Us


Rooftechcare ltd are local roofing company, based in Thornton Fife.

We are proud to be members of Trusted Traders.

We specialise in all aspects of roofing and roofline, from small repairs to complete strip and re-tile.

No job is too big or too small!

We offer competitive prices and always endeavour to keep customers 100% satisfied with work carried out.

If you have any queries please do not hesitate to call us .
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 3
advice 4
agreed 7
arrived 3
care 5
Chris 3
class 6
clean 12
cleaned 5
courteous 4
customer 7
easy 3
efficient 10
efficiently 4
Excellent 31
Fast 8
friendly 16
good 55
great 6
guys 4
happy 38
helpful 5
Highly 8
informed 3
pleasant 8
pleased 15
polite 11
problems 6
professional 12
promised 4
Prompt 9
quality 3
quick 8
quickly 6
quote 3
recommend 20
recommended 4
replaced 7
Roof 11
Rooftech 5
satisfaction 5
Satisfactory 5
satisfied 12
service 46
standard 9
team 8
tidy 18
workers 6
workmanship 8
workmen 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Feb 2018
Recommended by customer in KY1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1664, -3.1492
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cast iron gutter repair.
 
Cost: £192

"Got number through trusted trader.
Work done as agreed and satisfied customer."
 
 
 
 
 
 


Review 1 Feb 2018
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.1790, -3.1766
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of ridge tiles. Repair of broken tiles.
 
Cost: £1400

"Excellent job. No complaints."
 
 
 
 
 
 


Review 1 Feb 2018
Recommended by customer in KY7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.197413, -3.15679
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter clean.
Roof inspection.
 
Cost: £40

"Very happy with work."
 
 
 
 
 
 


Review 1 Feb 2018
Recommended by customer in KY1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.1234, -3.1319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to corner of roof which was leaking, cleaning of gutters.
 
Cost: £500

"Came very quickly to give estimate, got supplies and came very quickly to do work, completed work timeously and well."
 
 
 
 
 
 


Review 28 Nov 2017
Recommended by customer in KY5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1395, -3.2527
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof inspection. Gutter cleaning.
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in KY2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
56.1365, -3.1813
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Winter roof inspection.
 

"Excellent service."
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1849, -3.1572
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned and repaired gutters.
 

"Work was to a good standard."
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in KY5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.1752, -3.2361
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof inspection
 

"Tidy, first class."
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in KY8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.2063, -3.0474
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof inspection & Gutter cleaned.
 

"Fantastic service "
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in FK2
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9901, -3.7116
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed new flat roofs.
 

"Excellent."
 
 
 
 
 
 

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