Aldridge Roofing

20 Pepys Avenue, Worlingham
Beccles
Suffolk
NR34 7SH

52.4510, 1.6027

Roofers

Listed under:  Builders, Fascias, Bargeboards & Soffits, Fibreglass Roofing, Flat Roofing, Lead Roofing, Roof Repairs & Refelting, Roofers / Roofing
99% recommended   Rating 9.7/10
496 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 496 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" All done, very happy and will be back to do other work."   more
 
" Robert was quick to provide quotation after storm damage. He was able to complete work on a Saturday, which was a _____ as we needed to get the work done quickly. The team turned up on time and left ...."   more
 
" Very satisfied with works carried out."   more
 
" This firm was first approached last autumn together with one other after failing to get a quote from another that had been recommended. By which time the weather had deteriorated so the work was put o...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 76%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 14
Aldridge 89
arrived 14
business 12
c 37
certainly 13
class 13
clean 35
customer 13
definitely 11
delighted 10
efficient 39
efficiently 14
estimate 16
excellent 77
explained 19
fair 10
finish 17
Finished 14
Friendly 54
future 12
good 81
Great 18
happy 35
hard 19
helpful 30
Highly 27
impressed 11
informed 16
manner 11
mess 16
neat 14
needed 15
pleased 53
Polite 28
professional 56
promptly 20
quality 27
recommend 73
recommended 25
reliable 21
repair 21
Robert 40
roof 55
Roofing 79
satisfied 34
service 66
standard 37
team 42
tidy 45
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Jun 2018
Recommended by customer in NR34

 I'm: Male 

52.4605, 1.5633
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guttering and tiles, new lead work. Whole roof removed made water tight and tiles relaid.
 
Cost: £1920
 

"All done, very happy and will be back to do other work."
 
 
 
 


Review 8 Jun 2018
Recommended by customer in NR35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.4501, 1.4573
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace felt on flat garage roof.
 
Cost: £1461

"Robert was quick to provide quotation after storm
damage. He was able to complete work on a Saturday, which was a _____ as we needed to get the work done quickly. The team turned up on time and left the site clean tidy, removing all waste materials. Aldridge nothing was recommended to me and I would have no hesitation in recommending them to other people.
"
 
 
 
 
Team:
Robert
 
 
 


Review 5 Jun 2018
Recommended by customer in NR34
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.4510, 1.5691
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement garage roof. Remove existing roof
(asbestos), Replaced with cement based shed plus various timbers.
 
Cost: £2010

"Very satisfied with works carried out."
 
 
 
 
Team:
R00ert Jason
 
 
 


Review 2 Jun 2018
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4555, 1.5598
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat roofing of a small extension built approximately 20 years ago. A small leak occurred 12months ago shown by ceiling staining. It took some time to find someone to tackle such a small job
 
Cost: £1058
 

"This firm was first approached last autumn together with one other after failing to get a quote from another that had been recommended. By which time the weather had deteriorated so the work was put off until the Spring. As it was a small job the work was only going to take one day which in fact proved to be the case, except for a second day required for them to drop in the next day to complete with a small area of cement."
 
 
Team:
Robert Aldridge himself together with his assistant - Jason.
 
 
 


Review 25 May 2018
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5271, 1.5562
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refelt garage roof
 
Cost: £1500
 

"All good, had too wait a while for the job to be done. Had too chase them a little. But saying that would recommend to others. Friendly and happy chaps."
 
 
Team:
Robert
 
 
 


Review 22 May 2018
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.4029, 1.5267
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repairs
 
Cost: £2754
 

"Aldridge Roofing was contacted by a builder to complete work he was unable to do.
I found Aldridge Roofing very professional.
I had to wait a long time before the work was done, due to their high workload and very bad weather this year"
 
 
Team:
Robert Aldridge
 
 
 


Review 12 May 2018
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4551, 1.5615
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-felting of garage roof and Moss removal from tiling
 
Cost: £1929
 

"A job well done although delayed due to weather they came when weather improved. The work was done well and efficiently"
 
 
 
 


Review 2 May 2018
Recommended by customer in NR35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4464, 1.4397
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing tiles and ridge to verge. Remove existing cement and under cloak. Supply and instal new under cloak and new cement.re-fix existing tiles.
 
Cost: £432
 

"Following acceptance of the quote there was a delay in arranging the work dates. This was explained as due to exceptional weather conditions and issues associated with the business suffering from broadband problems. Once scheduled the work was completed quickly with no mess - a good job."
 
 
 
 


Review 23 Apr 2018
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4506, 1.5795
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renew garage/kitchen roof with C.R.P. including new decking as required.
 
Cost: £5580

"Good job.
Well done."
 
 
 
 
 
 


Review 14 Apr 2018
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6123, 1.2656
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Robert carried out the following work to repair a leak in the tiled roof where old flue came through: Registered site address for asbestos removal Removed existing asbestos pipe into loft space Disposed of asbestos pipe safely and correctly Patched felt using new breathable membrane felt Made good timber battens Supplied and installed reclaimed Delta tiles Made good existing ridge, where disturbed
 
Cost: £366
 

"After an initial delay due to increased workload following storms earlier in the year, Robert arrived on the agreed date for the repair work on my roof. He had previously explained that the estimate he gave was dependent on the quantity of asbestos pipework removed and charge for its disposal. The work was carried out to a good standard (visual inspection from the outside) and with very limited disruption. Robert has sent me the certificate verifying safe disposal of the asbestos pipework removed. The final price was 15% cheaper than the estimate given. I'm very happy with the work done and would happily recommend..."
 
 
Team:
Robert and Helen
 
 
 


Review 3 Apr 2018
Recommended by customer in NR3H
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to garage roof.
 
Cost: £231
 
 
 
 


Review 20 Mar 2018
Recommended by customer in NR34

 I'm: Male 

52.4634, 1.5647
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refitting three plastic vent tiles that had slipped during high wind. Organising and replacing with clay tiles.
 
Cost: £200
 

"I found Robert Aldridge very friendly, helpful and pleasant. His staff also were very pleasant. I trusted Robert and did not have any concerns whatsoever. Good job done."
 
 
Team:
Robert Aldridge
 
 
 


Review 7 Mar 2018
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4490, 1.6013
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2 tiles on roof which had been blown off in a storm.
 
Cost: £72

"I was on holiday at the time and a neighbor made the arrangement on my behalf.No problem with settling the bill on my return. "
 
 
 
 
Team:
Robert
 
 
 


Review 11 Feb 2018
Recommended by customer in nr34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4843, 1.6308
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing a tile on the roof of our house.
 
Cost: £54
 

"They came very promptly when requested, were friendly and efficient - no complaints at all."
 
 
Team:
don't know
 
 
 


Review 5 Feb 2018
Recommended by customer in SG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
51.9742, -0.3291
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to flat roof
 
Cost: £150
 

"Good work done at reasonable price and to good quality"
 
 
 
 


Review 2 Feb 2018
Recommended by customer in PE19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.2278, -0.2895
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refixed roof tiles after storm dislodged them
 
Cost: £180
 

"I and my family have used Aldridges before and when my daughters roof tiles got dislodged recently in high winds I immediately thought of ringing Rob (Aldridge). However I was going to ask him for a Norwich roofer he might know as I didn't think he would cover Norwich himself. Rob said he covered East Anglia and into north London and as he was working in Norwich the next day would call to assess. One concern was that it was a three storey townhouse and acces by ladders might be difficult. The next day Rob called and then called me while he was there to say that he could fix it and the price. I said to go ahead there and then if he had the time which he said he had. Job done!

Since the above we recommended Aldridges to neighbours to my daughter and they have since had Rob out to do the work.

I would not hesitate in recommending Aldridges for all your roofing needs (his previous work for my family was reroofing and roof repairs - three jobs in total). He is fast and reliable and the work is of a excellent standard plus the price very fair.

All round an excellent service."
 
 
Team:
Rob Aldridge
 
 
 


Review 22 Jan 2018
Recommended by customer in NR34
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4292, 1.5031
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency call out following a storm to put some slipped tiles back in place.
 
Cost: £45
 

"We called Robert last minute and late on a Friday afternoon. He made time for us on the way back home and in the dark.

Excellent service!"
 
 
 
 


Review 19 Jan 2018
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.4448, 1.4366
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Aldridge Roofing responded very quickly to make home watertight after storm damage in January 2018. Their emergency work (210) was carried well. They subsequently sent us estimates (3,802)for the repairs very quickly which helps us in our dealings with insurers.

"We have used Aldridge Roofing previously - with a high level of satisfaction.

Satisfied - hope to use them for work to be done when claims approved"
 
 
Team:
Robert Aldridge and colleague
 
 
 


Review 19 Jan 2018
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6097, 1.2587
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re felting flat roof
 

"Work was completed very quickly and efficiently. Because of a problem with another supplier's measurements some work had to be redone at short notice. They responded very quick and with no fuss."
 
 
 
 
Team:
Robert Jordan
 
 
 


Review 16 Jan 2018
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4541, 1.4443
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing flat roof.
 
Cost: £1816

"Excellent work carried out at 19 Beccles road.
Every area was left clean and tidy.
I have already recommend this roofing team to a friend."
 
 
 
 
Team:
Robert Jordan
 
 
 

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