Roof Force Ltd

17 Inchgarvie Avenue
Burntisland
Fife
KY3 0BX

Roofers

Listed under:  Cladding, Gutters / Guttering, Roofers / Roofing, Roughcaster, Slaters
98% recommended   Rating 9.8/10
98 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 98 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I would certainly use this firm again and recommend him to friends. "   more
 
" I'm satisfied with the work."   more
 
" Hard working and tidy and would use again any time."   more
 
" Work carried out professionally and well. We have used this firm previously and would use them again."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 89%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Aberdour 2
advance 2
advice 2
agreed 3
appearance 2
aspects 4
certainly 4
checked 2
chimney 2
cleared 2
comments 2
communication 2
damage 4
dealing 2
description 2
Despite 2
disruption 3
efficient 3
excellent 8
experienced 2
explained 4
extras 2
Extremely 3
favourable 2
Finished 2
fix 4
flat 4
Force 6
friendly 7
good 17
Great 4
happy 26
helpful 7
Highly 4
Lee 5
old 4
pleased 6
quality 4
quickly 5
recommend 10
repaired 4
roof 28
satisfactory 4
Satisfied 10
service 10
standard 7
team 5
tidy 11
trouble 4
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Sep 2017
Recommended by customer in KY3
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
I was very happy with the roof work undertaken by Roof Force.
 
Cost: £1040

"I would certainly use this firm again and recommend him to friends. "
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in KY3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Scaffolding repaired chimney pots pointed valleys repaired slates front and back on roof.
 
Cost: £920

"I'm satisfied with the work."
 
 
 
 
 
 


Review 31 Aug 2017
Recommended by customer in KY3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roof and flat roof.
 
Cost: £3000

"Hard working and tidy and would use again any time."
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in KY1
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extensive roof repairs on a 8 listed building.
 
Cost: £5592

"Work carried out professionally and well. We have used this firm previously and would use them again."
 
 
 
 
 
 


Review 8 Jun 2017
Recommended by customer in KY3
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Erected scaffolding to front of a building, new flashings replaced on side window at front, lime work carried out on and around a chimney, slates fixed on the front of roof. General assessment of cause of leak to front of building. 3rd share.
 
Cost: £1298

"I live in the top floor flat of an old building which includes the chemist in aberdour. Myneighbour below had experienced significant leaks in her living room. We asked Roof Force Ltd for a quote as a second opinion to work which obviously required to be carried out.
Despite being significantly higher in cost we agreed to his work as
1.It was a thorough inspection and included photos.
2.The company was recommended by someone else in Aberdour who had has recent work carried out.
3.Lee was helpful, knowledgeable and immediately filled us with trust."
 
 
 
 
 
 


Review 29 Mar 2017
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-felting and sealing.

A flat roof that was leaking into the house extra work on flashing's and pointing also carried out.
 
Cost: £2352

"Very quick response to the initial Enquiry. Lots of conversion over the amount of work required.

Quick fix to the leaking roof performed immediately and the follows up the week after."
 
 
 
 
 
 


Review 25 Jan 2017
Recommended by customer in KY1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repair.
 

"Roof repair required due to leaks. This was dealt with efficiently and all work was explained clearly to us in advance. "
 
 
 
 
 
 


Review 23 Jan 2017
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of roof tiles at the rear of the property.
 
Cost: £1776

"Friendly service.
Other small job carried out at the same time (Chimney pointing, rhone secured, gutter cleaned) Very pleased with quality of work and friendliness of staff. "
 
 
 
 
 
 


Review 19 Jan 2017
Recommended by customer in XY3
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Roof work.
 
Cost: £528

"Very satisfied with job."
 
 
 
 
 
 


Review 15 Jan 2017
Recommended by customer in KY3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and fitted new vents for ventilation front and back.
Repaired tiles main roof.
Fitted tiles onto roof.
 
Cost: £912

"Work completed as soon as weather permitted with no disruption to normal living and returned to check roof still dry and satisfactory which is much appreciated and would have no hesitation in recommending them, and would certainly use again."
 
 
 
 
 
 


Review 18 Nov 2016
Recommended by customer in KY11
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair flashing. Repair tiles.

Cleaned guttering, cleaned valleys.
 
Cost: £474

"Very happy with the professional approach in assessing the job to be done and then in the manner in which it was carried out."
 
 
 
 
 
 


Review 21 Sep 2016
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work on church boiler house, new flat roof fitted (Removed all waste & cleaned up site)
 
Cost: £1992

"The Company informed us at all stages about work being done."
 
 
 
 
 
 


Review 20 Sep 2016
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Roof work.
 
Cost: £520

"Stone working. Very happy with work, coming back for replacing slates."
 
 
 
 
 
 


Review 16 Sep 2016
Recommended by customer in KY4
 My Age: 50 - 59 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very happy with work completed.
 
Cost: £390

"Roof work."
 
 
 
 
 
 


Review 5 Jul 2016
Recommended by customer in KY3
 My Age: 70 + 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roof on house.
 
Cost: £7200

"Very happy. Job done very well and workmen did well."
 
 
 
 
 
 


Review 22 Apr 2016
Recommended by customer in KY11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing roofing panels that had come loose and making good the others to prevent future problems.
 
Cost: £450

"Work was carried out quickly & checked by manager to ensure of a good job."
 
 
 
 
 
 


Review 22 Apr 2016
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing work.
 
Cost: £595

"Happy with it,no problems.
16/04/2016"
 
 
 
 
 
 


Review 22 Apr 2016
No Recommendation by customer in KY3
 My Age: 50 - 59 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Work on down pipe and building.
 
Cost: £240

"Very happy with work and results."
 
 
 
 
 
 


Review 25 Feb 2016
Recommended by customer in KY3
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Environmental roof repair. 08/02/2016
 
Cost: £2844

"High standard of work. Pleasant workmen, will use them again."
 
 
 
 
 
 


Review 31 Dec 2015
Recommended by customer in KY3
 My Age: 40 - 49 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repair for gallery in Aberdour.
 
Cost: £1068

"Extremely pleased with service over last two years, dealing with a difficult old roof."
 
 
 
 
 
 

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