Andrew Clark Slaters

7 Finlaggan Crescent
Dundee
Angus
DD4 9JU

56.4870, -2.9350

Roofers

Listed under:  Central Heating Engineers, Plumbers / Plumbing, Roofers / Roofing
100% recommended   Rating 9.6/10
23 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 23 reviews since 2008
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I have used the service of Andrew Clark Slaters for at least 25 years. They are prompt, regular, reasonable and trustworthy. The work is always of the highest standard."   more
 
" Very good personal service. Good communication and speedy response. "   more
 
" Work done quickly and efficient with minimal disruption."   more
 
" Good quality and reliable trades men. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 94%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andrew 2
Clark 3
damage 2
efficient 4
friendly 4
Good 5
helpful 2
pleased 2
professional 3
prompt 2
quick 2
quickly 2
reliable 3
response 2
service 5
Slaters 2
speed 2
trustworthy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Mar 2019
Recommended by customer in DD5
56.4741, -2.8906
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Regular annual inspection
 

"I have used the service of Andrew Clark Slaters for at least 25 years. They are prompt, regular, reasonable and trustworthy. The work is always of the highest standard."
 
 
 
 
 
 


Review 9 Jan 2019
Recommended by customer in KY9
56.1909, -2.8382
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing maintenance and new glass fiber roof section.
 
Cost: £1200

"Very good personal service. Good communication and speedy response. "
 
 
 
 
 
 


Review 2 Jan 2019
Recommended by customer in DD3
56.4670, -2.9829
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing lead gutter and flashing small chimney including erecting scaffolding for access.
 
Cost: £1404

"Work done quickly and efficient with minimal disruption."
 
 
 
 
 
 


Review 18 Dec 2018
Recommended by customer in DD2
 My Age: 30 - 39 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4583, -2.9941
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual roof inspection and repairs as required to several estates around Dundee.
 
Cost: £11000

"Good quality and reliable trades men. "
 
 
 
 
Team:
Michael Carr
 
 
 


Review 18 Dec 2018
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.4584, -3.0147
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared gutters and repaired roof.
 
Cost: £580

"Very helpful and professional"
 
 
 
 
Team:
Michael
 
 
 


Review 18 Dec 2018
Recommended by customer in DD1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4579, -2.9753
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof works - to including slate, gutter and cement skew works.
 
Cost: £5200

"Very helpful, friendly and professional. "
 
 
 
 
Team:
Michael
 
 
 


Review 29 Oct 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4693, -2.9403
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace roof tile and unit on guttering and cleaning gutters.
 
Cost: £130

"Excellent job. Capable and efficient workers."
 
 
 
 
 
 


Review 23 Oct 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4878, -3.0862
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair several areas of guttering.
 
Cost: £106

"Very pleased. "
 
 
 
 
Team:
Michael Carr
 
 
 


Review 17 Oct 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4706, -2.9043
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing work at a 2 bright St. Lochee, Dundee
 
Cost: £2341

"I paid 1/12 of the shared cost. (work on tenement roof)"
 
 
 
 
Team:
Michael Carr
 
 
 


Review 17 Oct 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4836, -3.0827
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Michael Carr
 
 
 


Review 2 Oct 2018
Recommended by customer in DD49
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing a downpipe from gutter to drain due to corrosion at downpipe junctions with gutter on a two storey house. (I have since had other work carried out on house at garage roofs).
 
Cost: £262

"The slates worked very efficiently doing a tidy job cleaning and debris from the site. His attitude was always very pleasant and friendly and I would employ him again as required. "
 
 
 
 
 
 


Review 26 May 2017
Recommended by customer in DD2
56.4563, -3.0053
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing slates on a garage; fixing rhone on a lodge. Work only done yesterday (23/5/17) not billed yet.
 

"Very fast response.
Good information was given.
Friendly yet professional very trustworthy and reliable. We use this firm frequently when required. "
 
 
 
 
 
 


Review 20 Mar 2017
Recommended by customer in DD5
56.4762, -2.9059
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of a Chinese hat, chimney cowl, damaged by recent high winds.
 
Cost: £72

"Mr.Clark was contacted on the day that the damage occurred. He undertook to attend the next morning and arrived at the time intimated the day before.
The work was carried out with speed and efficiency and at a competitive price. I would without hesitation, recommend this firm.

I have used this firm: Less than 2 years"
 
 
 
 
 
 


Review 8 Feb 2017
Recommended by customer in DD3
56.4948, -3.0001
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace flat roof with
fibreglass.
 
Cost: £1796

"Very friendly and tidied up
after work completed.

I have used this firm for 1st time."
 
 
 
 
 
 


Review 4 Jul 2016
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4594, -3.0314
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £698

"Everything carried out to my satisfaction."
 
 
 
 
Team:
Brad Jim
 
 
 


Review 12 May 2016
Recommended by customer in DD4
56.4733, -2.9458
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to missing and broken slates.General check over roof.
 
Cost: £90

"Always prompt,reliable and efficient. Re-assuring to have a dependable local service."
 
 
 
 
 
 


Review 15 Apr 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4671, -2.9868
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £850

"Prompt and efficient service. We are very happy."
 
 
 
 
Team:
Brad Jim
 
 
 


Review 8 Mar 2016
Recommended by customer in DD3
56.4780, -2.9810
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mutual repair at 327(close) Clepington Road. Strip out and renew skylight, replacing damaged slates, clean cut rhones 1272.96. Secure downpipe with new brackets 384.96. Replacing cement bands at bay window, silicone round windows - 1020.00. Re-cement skews and repairing slates - 973.96
 
Cost: £3675

"1st class service from start to finish cannot fault Andrew Clark Slaters at all."
 
 
 
 
 
 


Review 27 Nov 2015
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4878, -3.0862
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repair.
 
Cost: £70

"Reliable"
 
 
 
 
Team:
Brad Jim
 
 
 


Review 27 Nov 2015
Recommended by customer in DD4
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4939, -2.9630
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairing leak and fixing back loose tile.
 

"It was an emergency situation as my roof was leaking and rain was pouring in. The workmen came very quickly, assessed the problem and fixed it immediately."
 
 
 
 
Team:
Brad Jim
 
 
 

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