L G Cooper Roofing

South Kingennie House, Kingennie Broughty Ferry
Dundee
Angus
DD5 3PA

56.5049, -2.8594

Roofers

Listed under:  Roofers / Roofing
96% recommended   Rating 9.4/10
315 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 315 reviews since 2005
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.5/10 Service Rating 9.5
The team was friendly, helpful, considerate and professional

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Satisfied with results."   more
 
" The work was carried out promptly and efficiently.The price paid was very reasonable for the work undertaken. "   more
 
" These guys were pleasant and got on with their work - they seemed to work to a plan. On how they did the job. The scaffolding was erected around house, job done, scaffolding taken down and away - site...."   more
 
" This job took 3 full days to complete. The guys worked very hard, never stopped! (even when I offered them coffee). Steve always kept me informed to what was happening and they arrived every morning n...."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 96%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 87%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 80%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 92%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 63%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 4
agreed 8
arrived 6
attention 5
class 11
clean 13
cleaned 7
cleared 7
Communication 6
competent 5
complaints 5
contact 6
Cooper 23
courteous 7
efficient 19
efficiently 15
excellent 38
finished 9
friendly 26
friends 7
good 60
great 8
happy 16
helpful 24
informed 7
manner 7
mess 8
pleasant 11
pleased 14
polite 9
professional 27
professionally 7
Prompt 8
promptly 10
quality 12
quickly 12
Quotation 7
recommend 30
roof 19
Roofing 8
Satisfied 11
service 20
standard 19
team 20
tidy 24
workers 9
working 9
workmanship 11
workmen 17
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 May 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4798, -2.8588
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to roof of house.
 
Cost: £3012

"Satisfied with results."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.4702, -2.8768
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
 
 


Review 7 Mar 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4710, -2.9047
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1.Clean out guttering.
2.Replace two seating of downpipe mean back door.
3.Replace new piping.
 
Cost: £320

"The work was carried out promptly and efficiently.The price paid was very reasonable for the work undertaken. "
 
 
 
 
 
 


Review 27 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4731, -2.9063
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Caps to roof verge.
 
Cost: £537
 
 
 
 


Review 2 Jan 2018
Recommended by customer in PH12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5581, -3.1443
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 4 x old chimneys.
Repair stack and re-point.
Install 4 x new pots.
Install 4 x vented clay caps.
Supply and fit slate vent with 4" fan terminal.
 
Cost: £1458
 
 
 
 


Review 29 Sep 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4832, -2.8096
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cladding to cover all wood on outside of house ( this required scaffolding ) new rones and downpipe some awkward parts to this job but the young men managed.
 
Cost: £3909

"These guys were pleasant and got on with their work - they seemed to work to a plan. On how they did the job. The scaffolding was erected around house, job done, scaffolding taken down and away - site cleared - all within 4 days.
I recommend these guys to anybody."
 
 
 
 
Team:
Avdy Paul Ross
 
 
 


Review 19 Jun 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4832, -2.8096
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New high performance flat roof PVC-4 cladding around two sides of dormer,
New zinc valley adjacent to flat roof.
Dormer haffit stripped, new lead flashing installed and replace all slates.
 
Cost: £2942

"This job took 3 full days to complete. The guys worked very hard, never stopped! (even when I offered them coffee). Steve always kept me informed to what was happening and they arrived every morning night on time(early). These men were happy workers and seemed to take a lot of pride in their work and for that. I am very grateful to them. I think they did a great job and so does my wife."
 
 
 
 
Team:
Steve Craig Ross Andy
 
 
 


Review 16 May 2017
Recommended by customer in PH1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4059, -3.4712
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Whole roof, down to rafters, stripped and completely new tiled roof put on, including new guttering and fascia board, new chimney flashing etc.
 
Cost: £9000
 

"They say that you get what you pay for and this was the case here. Price was slightly above others who quoted and cheaper than another. But what appealed was the professionalism at this stage of assessment, including good suggestions on what could be done.

Once agreed everything went like clockwork and the team kept us abreast of what was happening at all times.

I cannot praise enough the wonderful attitude the team took towards the job and the care they took towards our property i.e. no collateral damage. They worked as a happy, professional team throughout; it was a joy to watch such work being carried out.

I looked at the materials being used and found them all to be first class - no cheap substitutions.

It has been a while since I parted with money with a smile but on this occasion I was very happy to pay a good price for an excellent job of work, well worth the money.

In a word, EXCELLENT!

"
 
 
 
 


Review 12 Apr 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4674, -3.0559
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Deep flow guttering. Pvc - U dry merge to gable.
 
Cost: £1458

"The team got on with the work end explained what was done."
 
 
 
 
 
 


Review 24 Mar 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4971, -2.8061
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete refurbishment of kennels roofing-2 blocks.
 
Cost: £20172

"Work completed on time and to a good standard."
 
 
 
 
 
 


Review 2 Mar 2017
Recommended by customer in DD7
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.5014, -2.6998
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £840
 
 
 
 


Review 20 Feb 2017
Recommended by customer in PH12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.5596, -3.1457
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new valley flashing. New code 5 lead flashing around the chimney.
 
Cost: £938

"Excellent team or workman who carried out an excellent job."
 
 
 
 
 
 


Review 17 Feb 2017
Recommended by customer in PH14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4681, -3.2051
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-bedding of 4 hips and small ridge. Replace broken tiles.
 
Cost: £1848
 
 
 
 


Review 26 Jan 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4781, -2.8640
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of dormer flat roof with high performance felt system.
 
Cost: £1536

"Waited from October when quotation was given until January for work to be carried out.
All done in a day with super efficiency."
 
 
 
 
 
 


Review 20 Jan 2017
Recommended by customer in PH13
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
56.5442, -3.2702
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Add vents to increase airflow in roof.
Replace asbestos slates with high performance felt roof.
 
Cost: £1440

"Communication about start date could have been better but once started completed in 1 day which was great ( Xmas period didn't help which wasn't Lee's fault). "
 
 
 
 
 
 


Review 18 Nov 2016
Recommended by customer in DD10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.7129, -2.4562
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced soffits, gutters and drain pipes with upvc equivalent.
 
Cost: £4608

"The work was carried out to an extremely high standard. Scaffolding was used to access the high gable roof line and this was erected with the minimum of inconvenience. I was kept informed of the job and the workman were extremely polite and courteous at all times.

"
 
 
 
 
 
 


Review 4 Jul 2016
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4707, -3.0263
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New high performance felt system roof dormer deep- flow gutter.
 

"Carried out to high standard expected. "
 
 
 
 
 
 


Review 31 May 2016
Recommended by customer in DD5
56.4730, -2.8648
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £11178
 
 
 
 


Review 4 May 2016
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4693, -2.8861
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repair on 1900 built house.
 
Cost: £7884

"Workmen did a good job but quite pricey with the addition of vat."
 
 
 
 
 
 


Review 3 May 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4716, -2.8866
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace ageing roof.
 
Cost: £3700
 
 
 
 

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