R Wilson Roofing

11 Cuillin Place
Kilmarnock
east ayrshire
KA1 3UH

55.5851, -4.4858

Roofers

Listed under:  Roofers / Roofing
100% recommended   Rating 10/10
10 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 10 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The workmen were extremely efficient, pleasant and left the area very clean and tidy."   more
 
" Arrived on time. Professional approach, clear explanation, considerate and helpful service. Would and have recommend to friends and family. Many thanks."   more
 
" Excellent job. Very reliable. So would have no hesitation in recommending them."   more
 
" Arrived on time . Work done expertly and quickly. Explanation of work done was relayed to me. Very pleased."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 3
Excellent 2
explained 2
explanation 2
friendly 2
helpful 2
highly 2
pleasant 2
pleased 2
recommend 3
service 4
tidy 2
Wilson 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 May 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4392, -4.6178
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiles replaced, moss removal, sprayed.
 
Cost: £440

"The workmen were extremely efficient, pleasant and left the area very clean and tidy."
 
 
 
 
Team:
Robert
 
 
 


Review 19 May 2018
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.4473, -4.6195
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External paintwork - metal pipes and stone.
 
Cost: £160

"Arrived on time.
Professional approach, clear explanation, considerate and helpful service.
Would and have recommend to friends and family.
Many thanks."
 
 
 
 
Team:
Bobert
 
 
 


Review 15 May 2018
Recommended by customer in KA10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
55.5468, -4.6470
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outside paint work.
Doors.
Soffits.
Guttering.
Down pipes.
 
Cost: £500

"Excellent job.
Very reliable.
So would have no hesitation in recommending them."
 
 
 
 
Team:
Robert
 
 
 


Review 4 May 2018
Recommended by customer in KA3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.6221, -4.4955
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Recover garden shed roof. Clean out gutters of house and conservatory.
 
Cost: £120

"Arrived on time . Work done expertly and quickly.
Explanation of work done was relayed to me.
Very pleased."
 
 
 
 
Team:
Robert
 
 
 


Review 30 Apr 2018
Recommended by customer in KA13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.6540, -4.7208
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repair.
 
Cost: £120

"Excellent service."
 
 
 
 
Team:
Robert
 
 
 


Review 18 Apr 2018
Recommended by customer in KA12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
55.6142, -4.6590
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair broken roof tiles.
Power washing slabs.
Painting of down pipes.
Clothes poles.
Metal fencing.
Gutters cleaned.
 
Cost: £450

"No problems with Mr. Wilson.
He arrived on time and was a pleasure to have him work for me."
 
 
 
 
Team:
Robert
 
 
 


Review 13 Apr 2018
Recommended by customer in KA16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.6063, -4.3286
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General roof repairs carried out.
 
Cost: £350

"From finding company name in local paper to completion of job.
The service was first class. Work was carried out to a very high standard and no mess was left to be tidied up to."
 
 
 
 
Team:
Robert
 
 
 


Review 3 Apr 2018
Recommended by customer in KA2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.6162, -4.5346
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repairs.
 
Cost: £120

"Very pleased with work done on my roof.
Very friendly person explained all the work he was doing regarding slating my roof.
Would highly recommend this firm."
 
 
 
 
Team:
Robert
 
 
 


Review 29 Mar 2018
Recommended by customer in KA18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.4692, -4.2976
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced ridge caps.Roof repairs.
 
Cost: £850

"Mr. Wilson was very helpful and came and explained all aspects of what he was doing.
Took all rubbish away and left everything tidy.
Never asked for any money till job was completed.
Very pleasant and helpful young chap."
 
 
 
 
Team:
Robert
 
 
 


Review 20 Mar 2018
Recommended by customer in KA1
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.5937, -4.5017
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carried out gutter cleaning, also replaced some roof tiles.
 
Cost: £180

"Great,fast and friendly service.
Would highly recommend."
 
 
 
 
Team:
Robert
 
 
 

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