Roofcare Fife

21 Allardice Crescent
Kirkcaldy
Fife
KY2 5TY

56.1159, -3.1928

Roofers

Listed under:  Roofers / Roofing
100% recommended   Rating 9.8/10
39 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 39 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work to my roof was undertaken in June and I am writing this review late August after a particularly wet July and all is well. I liked that they gave me a date to assess the job - and turned up! ...."   more
 
" Very Glad i found this company. Totally professional from first contact to finish. I have no hesitation in recommending them."   more
 
" Very pleased with work carried out. Prompt service. Was shown photos of repairs needing carried out which was very helpful. Would certainly use Roofcare again and would recommend to others. Many tha...."   more
 
" Have known Mr Christie of Roof care for a lot of years and his work has always been to my satisfaction I find him totally trustworthy. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 72%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
care 3
certainly 3
Christie 4
confidence 2
definitely 2
Drew 2
efficient 3
excellent 4
fair 2
family 2
fife 2
fixed 2
friendly 3
G 2
good 8
helpful 4
highly 4
mess 2
people 2
photos 2
pleased 3
professional 8
Prompt 4
received 2
recommend 12
recommended 4
reliable 2
repairs 2
roof 6
Roofcare 9
satisfaction 2
say 2
service 7
shown 2
skilled 3
standard 5
team 2
tidy 3
Totally 3
tradesman 2
trustworthy 5
workers 2
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 24 Aug 2017
Recommended by customer in KY5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.1406, -3.2591
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A leaky roof led to a damp patch on my bedroom ceiling. The problem was cracked tiles around the boiler flue and loose ridge tiles. The broken tiles were replaced and the loose ones secured.
 
Cost: £168
 

"The work to my roof was undertaken in June and I am writing this review late August after a particularly wet July and all is well.
I liked that they gave me a date to assess the job - and turned up!
The same wwhen the job was to be done, no waiting in all day to be let down. We were shown photos of the job beforehand and after the repair. You hear so many horror stories about tradesmen it was reassuring to find Roofcare and I would definitely use them again should the needs arise."
 
 
 
 


Review 11 Aug 2017
Recommended by customer in KY11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0446, -3.4239
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed obsolete pipes replaced damaged slate.
Create overhang at verges.
 
Cost: £345

"Very Glad i found this company.
Totally professional from first contact to finish.
I have no hesitation in recommending them."
 
 
 
 
 
 


Review 28 Jul 2017
Recommended by customer in KY2

 I'm: Male 

56.1150, -3.1952
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to ridge tiles including refitting and fixing down. Debris cleared.
 
Cost: £225
 

"Very pleased with work carried out. Prompt service. Was shown photos of repairs needing carried out which was very helpful.
Would certainly use Roofcare again and would recommend to others.
Many thanks"
 
 
Team:
Mr Christie
 
 
 


Review 7 Jul 2017
Recommended by customer in KY2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.1368, -3.1769
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Side of roof and guttering.
 

"Have known Mr Christie of Roof care for a lot of years and his work has always been to my satisfaction I find him totally trustworthy. "
 
 
 
 
 
 


Review 19 May 2017
Recommended by customer in KY5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1348, -3.3135
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
preparation, and a full re slate of whole roof. Plus.
Insulating, boarding and installing rubber membrane to flat kitchen roof.
 
Cost: £9350

"We were left in a terrible mess after being conned by rogue roofers-police and trading standards officers recommend a "Trusted Trader".
we chose roof care fife - a father and son team - who altered their work schedule to help his out of this mess.
They were reliable, trustworthy and very good at their job.
We couldn't have managed with out them.
Told us each day what work would be done etc cleaned up after themselves.
Would recommend them highly!!"
 
 
 
 
Team:
Andrew Simon
 
 
 


Review 6 Apr 2017
Recommended by customer in KY3
56.0662, -3.1748
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairing hip, replacing slates, relating at overflow pipe, refixing dislodged slates.
 
Cost: £880

"I can recommend Andrew Christie. He was prompt, efficient, communicative and his work was done well, on time and to a good standard."
 
 
 
 
 
 


Review 3 Sep 2016
Recommended by customer in KY0
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace all batten/felt and roof tiles. Fixed guttering at no extra cost.
 
Cost: £4500

"Roofcare done a excellent job and I would use them again: I have already recommended them to family a family member to use. "
 
 
 
 
 
 


Review 3 May 2016
Recommended by customer in KY3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.0693, -3.1732
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replace lead flashing to front and near and replace slates.
 
Cost: £852

"Roofcare have maintained my roof for over 20 years and I would highly recommend them as professional and trustworthy skilled tradesman."
 
 
 
 
 
 


Review 22 Mar 2016
Recommended by customer in KY5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.1437, -3.2584
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 18 Mar 2016
Recommended by customer in KY6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.2105, -3.1881
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced all verge units & caps. Fitted new tile & ridge tile.
 
Cost: £1385

"Apart from some broken garden ornaments which hadnít been reported to us. I feel that a good job has been done to roof repairs. Previous roofers had done a very bad job on dry verging which roof care replaced and were outstandingly professional and helpful about it. I have confidence in this firm that my roof is finally watertight & fixed."
 
 
 
 
 
 

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