Argyle Roofing Ltd

14 Cheriton Close, Ealing
London

W5 1TR

51.5238, -0.3109

Roofers

Listed under:  Roofers / Roofing
0% recommended   Rating 5/10
1 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
5 /10 Overall Rating 5.0/10
Based on 1 reviews since 2016
 
 
 
Quality 2/10 Quality Rating 2.0
The quality of the work was as expected and agreed

 
Tidy 6/10 Tidy Rating 6.0
There was little disruption and the site was left clear and tidy

 
Service 6/10 Service Rating 6.0
The team was friendly, helpful, considerate and professional

 
Value 6/10 Value Rating 6.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Website advertises to get in touch for a free quote. Arranged for Argyle Roofing to look at job and give a free quote. After several weeks no response. Emailed and rang up and still no response. Waste...."   more
 
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In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
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You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 26 Apr 2016
No Recommendation by customer in W7 1
51.5246, -0.3341
 
 
Satisfaction Ratings
 
Quality 2/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Asked for quote for work that needs to be done

"Website advertises to get in touch for a free quote. Arranged for Argyle Roofing to look at job and give a free quote. After several weeks no response. Emailed and rang up and still no response. Waste of time!"
 
 
 
   Business Reply:

Dear Mrs O - Thank you for your feedback. We would apologise for the delay in providing the estimate, which we trust you have now received, but we wanted to consult other professionals to ensure that the advice we were providing to you was correct.
 

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