City Tiling and AmesTaping

3 Grange Gardens, Monifieth
Dundee
Angus
DD5 4NA

56.4867, -2.8316

Tilers

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Tilers / Tiling
100% recommended   Rating 9.9/10
73 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 73 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" William was so polite and tidy. Work was done to such a high standard and cost was extremely reasonable. William was also great with my dogs. I would absolutely recommend City Tilling. Restored my...."   more
 
" I am very pleased with the quality/standard of work by this company. I would definitely use them again and recommend them to friends and family. "   more
 
" In my previous testimonial dealing with the laying of tiles on the kitchen splash backs and walls, I said I would not hesitate to use this company again. Well I've done just that, this time ceramic f...."   more
 
" I had the pleasure and luck to be recommended a true professional for tiling my bathroom. William has done an excellent job and been incredibly patient with me and my demanding character. I could not ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 3
AmesTaping 3
arrived 3
bathroom 5
Billy 7
Brilliant 3
City 11
class 4
clean 3
Cleaned 3
courteous 4
Cullen 5
definitely 8
Delighted 3
delivered 3
excellent 19
extremely 6
family 7
fantastic 3
finished 5
friendly 8
friends 9
good 18
great 8
happy 11
helpful 5
highly 11
kitchen 6
man 7
pleasant 9
pleased 8
pleasure 6
polite 15
professional 14
quality 6
really 7
recommend 33
recommending 5
service 10
standard 16
tidied 5
tidy 10
tiles 5
Tiling 14
tradesman 7
turned 6
William 19
worker 5
young 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Jan 2018
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4735, -3.0609
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stone tiling in my bathroom.
 
Cost: £1350

"William was so polite and tidy.
Work was done to such a high standard and cost was extremely reasonable.
William was also great with my dogs.
I would absolutely recommend City Tilling.
Restored my faith in tradesmen."
 
 
 
 
Team:
City Tiling
 
 
 


Review 1 Dec 2017
Recommended by customer in DD5
56.4673, -2.8672
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work - tiling was arranged by the joiner who was project managing a bathroom refit. I didn't have direct contact with the company.
 

"I am very pleased with the quality/standard of work by this company. I would definitely use them again and recommend them to friends and family. "
 
 
 
 
 
 


Review 1 Aug 2017
Recommended by customer in DD5
56.4763, -2.8336
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparation and laying of ceramic floor tiles to a staggered design.
 
Cost: £645

"In my previous testimonial dealing with the laying of tiles on the kitchen splash backs and walls, I said I would not hesitate to use this company again.
Well I've done just that, this time ceramic floor tiles in both the ensuite and family bathroom, no problems or regrets whatsoever. This guy(William) is good... really good. "
 
 
 
 
 
 


Review 10 Jul 2017
Recommended by customer in DD8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.6381, -2.8897
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling big bathroom with ceramic tiles and mosaic. Excellent service. Professinal, clean and very friendly. Very good price. Thank you!
 
Cost: £700
 

"I had the pleasure and luck to be recommended a true professional for tiling my bathroom. William has done an excellent job and been incredibly patient with me and my demanding character. I could not have hoped for a better person to do the job. Not only the bathroom looks fantastic but he also made the process stress free and trully enjoyable. He worked clean and fast, adjusted his schedule to mine, picked up the tiles from the shop, bought all materials required and ensured everything was done to perfection. I happily recommend his company if you want a fantastic bathroom and no stress throughout the process. 5 star service, I would give 50 if I could. Thank you!"
 
 
Team:
William Culen
 
 
 


Review 25 May 2017
Recommended by customer in DD5
56.4958, -2.8919
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling bathroom walls and floor.
 

"1st class, if you need a tiler I would highly recommend. Many thanks. "
 
 
 
 
 
 


Review 19 May 2017
Recommended by customer in DD5
56.4854, -2.8271
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling of kitchen splash back areas.
 

"The work was done with speed,efficiency and to an exceptionally high standard.
William provided guidance on choice of supplies for materials.
He was a really nice friendly guy. I intend to have him back for more jobs.
"
 
 
 
 
 
 


Review 3 Mar 2017
Recommended by customer in DD5
56.4709, -2.8794
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling bathroom floor and removing existing slate tiles and material excluding tiles.
 
Cost: £315

"Excellent service very professional. Would definitely recommend.
"
 
 
 
 
 
 


Review 22 Feb 2017
Recommended by customer in DD5
56.4847, -2.8394
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling of kitchen splash back/walls supply of all materials (a side from tiles).
 
Cost: £256

"Excellent service, first class job.

I would use again and recommend to family/ friends.

1st Time."
 
 
 
 
 
 


Review 12 Dec 2016
Recommended by customer in DD4
56.4914, -2.9593
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom tiling - (walls).
 
Cost: £360

"Excellent service. Knowledgeable and promises were delivered beyond expectations. Very pleased."
 
 
 
 
 
 


Review 10 Nov 2016
Recommended by customer in DD2
56.4851, -3.1167
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom floor and wall tiled.
 
Cost: £350

"The tiler was superb from start to finish. He explained everything step by step and if there were any person to be made along the way he would stop. Ask and action as requested. A pleasure to work with, a gentleman and extremely professional. Work outstanding and kept the place clean and tidy every step of the way. I will remain with this tiler and reuse him and recommend him to anyone!
"
 
 
 
 
 
 

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