City Tiling and AmesTaping

Grassybank, Denhead of Gray
Invergowrie

DD2 5JX

56.4735, -3.0609

Tilers

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Tilers / Tiling / Grouting
100% recommended   Rating 9.9/10
91 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 91 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" 5 golden rules 1 Do your best and take every step in the hope that you find a good trades person. 2 You take the plunge and get them to do the job in the hope that they are as good as they say they...."   more
 
" 1st class workmanship and service! Would definitely recommend."   more
 
" Excellent service and 1st class workmanship Would definitely recommend"   more
 
" Billy detailed the work to be carried and the cost involved prior to starting the job. He arrived on time on the day he had stated. He was well presented and polite explaining everything well. The ...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 4
arrived 5
attention 4
bathroom 6
Billy 12
City 11
class 6
cleaned 4
courteous 4
Cullen 6
definitely 11
detail 4
Excellent 24
extremely 7
family 8
finish 7
finished 7
Friendly 11
friends 10
G 5
good 20
great 11
happy 14
helpful 8
highly 15
just 4
kitchen 7
looks 5
man 8
pleasant 9
pleased 10
pleasure 7
polite 18
professional 19
quality 6
really 11
recommend 41
recommended 6
recommending 7
service 15
standard 21
tidy 10
tiles 7
Tiling 17
tradesman 7
Turned 7
William 22
worker 6
workmanship 6
young 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Mar 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4763, -2.8336
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparing of floor and waying OK floor tiles within.
Kitchen
Family bathroom
Master bedroom ensuite.
 
Cost: £960

"5 golden rules
1 Do your best and take every step in the hope that you find a good trades person.
2 You take the plunge and get them to do the job in the hope that they are as good as they say they are
3 If they are good you use them again.
4 If they aren't then its the last job they ever do for you and also warn your family neighbours and friends never to use them.
5 They have just completed their sixth job for me so it goes without saying that I've hit gold and wouldn't hesitate recommending this company to friends. "
 
 
 
 
 
 


Review 11 Feb 2019
Recommended by customer in PH11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.6118, -3.2345
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tile kitchen splash back area
 
Cost: £200

"1st class workmanship and service!
Would definitely recommend."
 
 
 
 
 
 


Review 11 Feb 2019
Recommended by customer in PH11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.6118, -3.2345
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiled bathroom.
 
Cost: £400

"Excellent service and 1st class workmanship
Would definitely recommend"
 
 
 
 
 
 


Review 15 Nov 2018
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4845, -2.8311
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To tile ensuite bathroom from floor to ceiling in a bumpy white gloss tile with white grout and fit edge trims.
 
Cost: £320

"Billy detailed the work to be carried and the cost involved prior to starting the job.
He arrived on time on the day he had stated. He was well presented and polite explaining everything well.
The tiling was carried out to a high standard and the finish is amazing.
Very happy, a job expertly done. "
 
 
 
 
Team:
Billy Cullen
 
 
 


Review 13 Nov 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4958, -2.8919
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling shower room floor
Tiling downstairs toilet walls and floor.
 

"100% satisfied with the work done.
Totally professional, friendly and reliable would absolutely recommend this company. "
 
 
 
 
Team:
William Cullen
 
 
 


Review 1 Nov 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4741, -2.8906
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiled vestibule with dovses floor tile, and supplied other materials. Apart from the tiles.
 
Cost: £195

"We are very happy with work, professionally carried out with no hassle. Would use the same trader again. "
 
 
 
 
 
 


Review 17 Oct 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4674, -3.0205
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparing wet room shower area and tiling floor and walls in large bathroom.
 
Cost: £1640

"Come recommended and didn't disappoint. On time, on budget, helpful, easy to deal with. No hesitation in recommending Billy, work to very high standard. "
 
 
 
 
 
 


Review 24 Sep 2018
Recommended by customer in PH20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
57.0199, -4.1827
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepare and tile bathroom wall.
 

"Mr.Cullen agreed to tile bathroom despite the 200 mile round trip. William and his worker turned up on time and completed the job within the agreed timescale.
An excellent job, really pleased with the standard, very professional and would highly recommend William"
 
 
 
 
Team:
William
 
 
 


Review 10 Sep 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4778, -2.8740
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large door step. Tiles removed, prepared, new tiles and coated etc.
 
Cost: £335

"Very nice young man. Came very quickly to my phone call. Kept me informed at all times introduce to the firm who provided the new tiles, where I got discount when I gave his card. My neighbours were so impressed, they have asked for a quote. He washed my drive. "
 
 
 
 
Team:
William
 
 
 


Review 6 Sep 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4566, -3.0599
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling caravel the fireplace and insert.
 
Cost: £150

"Billy came beforehand to measure up and tell me the size and amount of tiles I had to buy.
He was very helpful in helping me choose the right tile.
He even went around a few of the tile shops and then sent me a text with the tiles he thought would be best relating to the color and size I wanted. This was above and beyond his professional services. I think Billy's work and attention to detail is seemed to none. and I would recommended his service over and over again."
 
 
 
 
Team:
Billy
 
 
 


Review 28 Aug 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4847, -2.8272
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiled my ensuite and the main bathroom previously. So impressed with workmanship I have requested William to tile my kitchen.
 

"Excellent service polite, professional friendly highly recommend. "
 
 
 
 
Team:
William Cullen
 
 
 


Review 9 Aug 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4834, -2.8662
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To tile kitchen dinning room and downstairs toilet.
 
Cost: £1180

"Firstly, the finished product and standard of work are excellent. William always kept me informed of the daily plan what was planned going forward as well as advising on other aspects of the flooring etc. I would and have highly recommend William he is highly professional and has an immaculate attention to detail and finish. "
 
 
 
 
 
 


Review 9 Aug 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4322, -2.9538
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling in shower room, bathroom and kitchen. Both floors and walls.
 
Cost: £1100

"Really satisfied with work carried out. All done to a really high standard and to the time scale agreed. Would definitely recommend to others looking for tiling work to be carried out. "
 
 
 
 
Team:
William Cullen
 
 
 


Review 7 Aug 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4564, -3.0033
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tile shower room floor.
 
Cost: £195

"Great service good job. "
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4847, -2.8272
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling bathroom.
 
Cost: £326

"I am extremely happy with the end product, looks exceptional. William was extremely helpful and polite. All correspondence was very polite and detailed I knew when to expect him and any reason for delay. An outstanding job. Thank you."
 
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in DD1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4676, -2.9679
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tile kitchen area around work top, hob, and cupboards including trim.
140 for labor.
20 for adhesive.
 
Cost: £160

"Billy is a friendly guy, arrived on time and did exactly what he said he would.
Very neat finish, kitchen looks great.
Would highly recommend."
 
 
 
 
 
 


Review 27 Feb 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4763, -2.8336
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling of extended splash back areas and tiling of kitchen floor.
 
Cost: £1080

"An absolute pleasure to have this guy (William) back to do more work for me.
Excellent workmanship carried out efficiently.
A true master craftsman as well as being a really nice bloke.Qualities which unfortunately are very rare these days."
 
 
 
 
 
 


Review 9 Feb 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I have known this business: 1 - 5 years 
56.4731, -3.0241
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling bathhoom, walls and around window and trims.
 

"Billy done a great job.
Very pleased with tiling, cleaned up when he finished."
 
 
 
 
Team:
William
 
 
 


Review 11 Jan 2018
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4735, -3.0609
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stone tiling in my bathroom.
 
Cost: £1350

"William was so polite and tidy.
Work was done to such a high standard and cost was extremely reasonable.
William was also great with my dogs.
I would absolutely recommend City Tilling.
Restored my faith in tradesmen."
 
 
 
 
Team:
City Tiling
 
 
 


Review 1 Dec 2017
Recommended by customer in DD5
56.4673, -2.8672
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work - tiling was arranged by the joiner who was project managing a bathroom refit. I didn't have direct contact with the company.
 

"I am very pleased with the quality/standard of work by this company. I would definitely use them again and recommend them to friends and family. "
 
 
 
 
 
 

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