South Park Removal Service Ltd - Removers - Removals Companies, ILFORD, Essex

Reviewed 31 Mar 2024 Recommended by customer 51.57533, 0.13956 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a 3 bedroom house with no vehicle access to a 3 bedroom house.

"Fantastic service from start to finish!

Very smooth, stress-free, and efficient. Nothing was too much trouble. Andrew was always on hand to answer any questions I had and was very patient when my moving date was very late to be confirmed. I ordered boxes and packing materials through South Park Removal Service, and these were delivered on the day and time arranged, this was a great help! The team turned up promptly at the arranged time. They were professional, polite and friendly. They took care of all my possessions when loading and unloading the vans and ensured everything was well packed. My possessions were moved with no damage at all and everything was placed where I asked in the new property.
I would definitely recommend this removal service, and I would have no hesitation in booking them again.

Thank you very much South Park Removal Service Ltd!
"

Reviewed 15 Mar 2024 Recommended by customer 51.438312, -3.172834 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

9.6/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

From Greenwich, London to Penarth, South Wales.

"South Park were recommended by a friend who had also moved from London to south Wales. Consequently, I didn’t get quotes from any other firms.
I found the company to be professional and staff well mannered from start to finish. The packaging materials arrived in good time for me to pack things over a number of days prior to the moving day. They were punctual on the day of moving and took great care with everything. They asked questions when not sure and were happy to answer my questions.
The removers were personable, polite and kept in touch during the day so that we both had optimum move in time on arrival.
I was delighted by the service provided and would highly recommend them.
"

Reviewed 3 Mar 2024 Recommended by customer 51.6304, 0.00098 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from 3 bed house to a 2 bed flat.

"great bunch of lads who carried out service and made sure that everything was done to our satisfaction and knew exactly what to do in a very professsional and highly trained manner."

Reviewed 1 Mar 2024 Recommended by customer 51.69406, 0.58506 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £2160

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move went exceptionally well, considering the weather conditions being very wet. Men put down mats to avoid marking carpets. 2 men came the day before to part load , arrived on time both days. In total we had 7 men all very friendly and helpful.

"Excellent service,very careful loading and unloading our belongings. We had 7 people in total for our move and everyone of them was friendly and helpful. Provided lots of boxes tape bubble wrap and paper for packing, and provided more on request at no extra cost. That's why we chose you again for our second move. Would definitely recommend."

Reviewed 1 Mar 2024 Recommended by customer 51.57304, 0.120466 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1500

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Sales & Support		9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Very thorough, careful and willing to go above and beyond to help make our move easy. Constantly supplied materials as promised and made sure we weren''t short of anything

"Without saying too much, I would score them 100 out of 10. The best company we could have used for our move."

Reviewed 9 Feb 2024 Recommended by customer 51.3025, -0.16652 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £3900

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from a 5 bed house in Shenfield, Essex to a new house in Chipstead, Surrey.

"South Park provided a fantastic service. The team were very friendly and helpful and nothing was an issue for them.

The team were very accommodating and quick to adjust on a few unexpected challenges on our end with the new house.

Prior to the removal, quotes, communication and providing of boxes was made very easy.

I am glad we used and would definitely recommend them."

Reviewed 3 Feb 2024 Recommended by customer 51.74327, 0.69297 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move

"Second time we have used them and can’t fault the service from start to finish they were extremely professional, helpful and friendly."

Reviewed 17 Jan 2024 Recommended by customer 51.81623, 0.2973 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

9.4/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		8/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move Went according To Plan.

"I’ve Used South Park before & didn’t Hesitate To Call Andrew/Mark again, as They’re Service is 1st Class & Would Highly Recommend Them To Friends & Family."

Reviewed 22 Dec 2023 Recommended by customer 51.542, -0.2083 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Fantastic company

"A fantastic company in every way!"

Reviewed 22 Dec 2023 Recommended by customer 51.03906, -2.28304 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £3500

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

South Park moved us from Rainham, Essex to Dorset.

"The whole experience was excellent. Nothing was too much trouble for the guys. Thank you."

Reviewed 4 Dec 2023 Recommended by customer 51.52498, 0.44195 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1200

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Mutual exchange so both houses to swap at same times… South Park handled everything on the day so professionally. Incoming tenant had problems with their removals company and South Park patiently waited until they could unload my stuff.

"Fantastic service from all at South Park, made the move less stressful as every hurdle I faced on my moving day was dealt with thanks to all the teams help! A very professional and well organised company. Problem with my sofas … dealt with straight away, dismantled and rebuilt at new house. I am so thankful for all their help and would highly recommend to people."

Reviewed 4 Dec 2023 Recommended by customer 51.69843, 0.16885 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £350

Satisfaction Ratings

Overall Rating

9/10

Show All


Sales & Support		9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		9/10
The price represents value for money

Code of Practice

Code of practice

No

Before the move, did your remover make you aware of the Code of Practice?

Description

No

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

No

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3 bed home including garage

"great service, very friendly and professional, can't recommend them highly enough, will certainly use again should the need arise."

Reviewed 4 Dec 2023 Recommended by customer 52, -0.231 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £2200

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Family house move around 50 miles, 4 adults and a baby

"I really couldn't fault the guys. The whole experience was handled so professionally"

Reviewed 11 Nov 2023 Recommended by customer 51.21964, 1.39577 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £2000

Satisfaction Ratings

Overall Rating

9.6/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		8/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We used South Park to pack, remove and hold our possessions during a relocation.

" They were excellent and flexible as we ended up losing a house so kept in storage much longer than planned. A great service during a difficult stage in our family life. would definitely recommend them for the packing service."

Reviewed 10 Nov 2023 Recommended by customer 51.5402, 0.16546 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Excellent service from making enquiry about moving to the actual move.

"Could not fault the customer service. The guys who moved my son were a credit to the company. Friendly, efficient, helpful and professional. I would recommend thier service and use them again. Thank you for your excellent service.

We had used south park before and were more than happy with the service we received.we did not look elsewhere as we believed we could trust thier service. Each person we had contact with was helpful,patient and professional. Any questions or queries answered straight away. I don't think they could have done any better."

Reviewed 31 Oct 2023 Recommended by customer 51.84144, 1.07305 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

South Park Removal Service packed up my flat and moved my belongings to a house.

"The packing crew were friendly and efficient and did a great job. I am very satisfied with their services and would recommend them to other people."

Reviewed 30 Oct 2023 Recommended by customer 54.31935, -2.7311 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £7000

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We were moving from Essex to Kendal in Cumbria from a large five bedroomed to a house we had not yet purchased so our considerable amount of belongings were put into storage for four months.

"We had been recommended to South Park by our daughter who had used your company for her move to Kendal a few months earlier and had been delighted with the service you provided! We arranged for you to pack which was carried out with care and consideration - nothing as too much trouble. Our belongings were then packed into numerous crates for four months storage. These were then transported to our new home once purchased and again nothing was too much trouble and it was all carried out stress free by an exceptional team from start to finish who did everything as asked - nothing was too much trouble! Cannot recommend them highly enough!"

Reviewed 20 Oct 2023 Recommended by customer 52.64566, 0.99824 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The people were friendly and professional

"Whole experience was easy and did a professional job and were polite and friendly. Executed the job proficiency and without complaint. Would highly recommend them to anyone who would want a smooth removal"

Reviewed 16 Oct 2023 Recommended by customer 51.54, 0.084 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £2700

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

The move went very well.

"The whole team was professional from start to finish."

Reviewed 14 Oct 2023 Recommended by customer 52.44439, 0.25375 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1800

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The price represents value for money

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

South Park Removals moved me from a 2 bed house in Essex to a 3 bed house in Cambridgeshire. The move included a heavy digital piano and quite a number of pictures/paintings.

"Andrew came to my house to discuss my move requirements. He was friendly and very knowledgeable. I felt I could trust him and the business to carry out a professional job which they did.

I received quotes from three different removal companies. One quotation was extremely high, but the other two were very similar. I chose South Park Removals because of Andrew and his team.

There were the usual delays with expected dates on exchange of contracts, but Lynsey put my mind at rest and was able to accommodate the move dates at short notice for which I am extremely grateful.

As I was moving quite a distance, I was offered moving over two days which took the stress out of doing everything on completion day.

The same two men emptied my old house and moved me into the new house. They were both friendly and professional and easy to work with."

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