Satisfaction Ratings
 
Overall Rating
Overall Rating 9.7/10 9.7/10
   
Quality
Quality Rating 9.6 9.6/10
   
Tidy
Tidy Rating 9.8 9.8/10
   
Service
Service Rating 9.8 9.8/10
   
Value
Value Rating 9.6 9.6/10
   
 
   
Good Practice
 
Charges 99%
 
Timing 99%
 
Payment 96%
 
Reliable 99%
 
Invoice 99%
 
Guarantee 98%
   
 
Recent Reviews
 
"Work completed satisfactorily. "   more
 
"From the first phone call to Norfolk Stairlifts I was confident that I had made the right choice of company. No pressure, genuine interest in my needs ...."   more
 
"Very quick and easy service. Thank you. "   more
 
"* Belt - Not easy to use if weak armed. Hard to pull and recoil very strong. * Stop/Start on stair a bit stiff. Other wise very good. "   more
   
 
   
Most Popular Comments
   
 
 
 
About Us   
 
Businesses: login to your control panel to add this information
   
 
 
Legal Name: Life Solutions UK Ltd t/a Norfolk Stairlifts.
SUMMARY OF ALL REVIEWS (CLICK TO FILTER THE REVIEWS BELOW)
 
Reviews by Month
Reputations are not built overnight. Don't be impressed by a few old reviews which may not be representative. Referenceline recommends that you look for a track record of ratings and reviews in at least 9 of the last 12 months.
 
 
 
Reviews that match your Budget
 
See if this business has the experience to match your needs. This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind.
 
REVIEWS LISTED BELOW
Sort:

» 10 9 8 7 6 5 4 3 2 1

Reviewed 21 Nov 2022
Recommended by customer 52.30855, 0.45877
Cost: £2380
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
To fit and install Stairlifts rental
 

"Work completed satisfactorily. "
 
 
 
 
 
 

Reviewed 4 Nov 2022
Recommended by customer 52.63126, 1.25279
Cost: £1419
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
Brooks Recon installed. Stairlift Prior, assessment carried out in details explained in detail the work involved, showed videos of stairlift appropriate for me and stair case
 

"From the first phone call to Norfolk Stairlifts I was confident that I had made the right choice of company. No pressure, genuine interest in my needs and disability. All the staff were patient, kind and amicable. Very proffessionable from start to finish. I couldn't find any fault at all. "
 
 
 
 
 
 

Reviewed 20 Oct 2022
Recommended by customer 52.84958, 1.29053
Cost: £1843
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
To supply and install and conditioned stairlift
 
 
 
 
 

Reviewed 27 Sep 2022
Recommended by customer 52.86967, 0.69357
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"Very quick and easy service. Thank you."
 
 
 
 
 
 

Reviewed 21 Sep 2022
Recommended by customer 52.72394, 1.14599
 
Satisfaction Ratings
 
Overall Rating Overall Rating 8.8/10 8.8/10
Show All
 
 
   Customer Review
 

"* Belt - Not easy to use if weak armed. Hard to pull and recoil very strong. * Stop/Start on stair a bit stiff. Other wise very good. "
 
 
 
 
 
 

Reviewed 15 Sep 2022
Recommended by customer 52.93703, 1.22777
Cost: £5490
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
To install stairlift
 

"We were extremely pleased with all the work carried out from the time the surveyor (Mick) came into the house until the installation by Kieron and Richard everything ran smoothly. All the people were courteous and explained everything that was going to happen. Very very pleased with everything so much easier to get upstairs."
 
 
 
 
 
 

Reviewed 15 Sep 2022
Recommended by customer 52.44777, 0.62466
Cost: £1750
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
Fit stairlift.
 

"Engineer answered all my questions. Showed me how to use it in detail."
 
 
 
 
 
 

Reviewed 13 Sep 2022
Recommended by customer 52.37682, 1.1087
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
 
 
 
 

Reviewed 12 Sep 2022
Recommended by customer 52.93888, 0.48891
Cost: £1525
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
Fit new stairlift
 

"We were given a comprehensive explanation on the product. The fitter was excellent and explained all safety features and the work was of the lift. An excellent company"
 
 
 
 
 
 

Reviewed 20 Aug 2022
Recommended by customer 52.44897, 1.64196
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
 
 
 
 

Reviewed 20 Aug 2022
Recommended by customer 52.72844, 1.35773
Cost: £4545
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
Stair lift fitted
 

"We are very pleased with our stair lift. It has made my husbands life much easier. He has great difficulty in walking, I'm pleased to say it's made my life easier and taken away the fear of him falling. He finds the seat very comfortable and the controls easy to work. The workmen very very good, and completed the job on time. Our cottage is very old, but they had no problems."
 
 
 
 
 
 

Reviewed 13 Aug 2022
Recommended by customer 52.58924, 1.32412
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"Very happy with the work done."
 
 
 
 
 
 

Reviewed 29 Jul 2022
Recommended by customer 52.59258, 1.12134
Cost: £2787
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"In respect of the installation of my stairlift, Norfolk Stairlifts were very efficient and courteous from beginning to end. I would definitely recommend them to anyone considering having a stairlift"
 
 
 
 
 
 

Reviewed 27 Jul 2022
Recommended by customer 52.63515, 1.18265
Cost: £5695
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.8/10 9.8/10
Show All
 
 
   Customer Review
 
Electrician - an extra power point was installed for the stairlift, I thought he was due to arrive at 8 - it was just past 8.30 work ok - Toilet seat broken but credit note issued after an exchange of emails. Barry - installed the stairlift. Very helpful, friendly and professional.
 

"Thank you - the stairlift was installed successfully and has saved me worrying about whether I need to move to a bungalow (at least for the moment) due to some arthritis and recurring tendonitis problems. I would recommend the company to other people."
 
 
 
 
 
 

Reviewed 25 Jul 2022
Recommended by customer 52.50565, 1.53163
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"Norfolk Stairlifts were wonderful service"
 
 
 
 
 
 

Reviewed 25 Jul 2022
Recommended by customer 52.54254, 0.95498
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.8/10 9.8/10
Show All
 
 
   Customer Review
 

"Very good work."
 
 
 
 
 
 

Reviewed 15 Jul 2022
Recommended by customer 52.65913, 1.21011
Cost: £1775
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
New stair lift
 

"The work was carried out very professionally and I am very satisfied with the lift. The engineer Barry was very friendly and made sure I knew the exact safety measures and explained the full use of the stairlift. I could not have bad better service."
 
 
 
 
 
 

Reviewed 14 Jul 2022
Recommended by customer 52.60583, 1.24367
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
Installation of stairlift.
 

"Very satisfied customer"
 
 
 
 
 
 

Reviewed 12 Jul 2022
Recommended by customer 52.75957, 0.39899
Cost: £2285
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
Fitted electric stairlift for husband with mobility issues.
 

"Brilliant work and great value."
 
 
 
 
 
 

Reviewed 8 Jul 2022
Recommended by customer 52.72177, 0.86959
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"We are very pleased with everything it will help us both a lot."
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1