The Property Ombudsman

The Property Ombudsman (TPO) is independent and provides a free, fair and speedy review of complaints between registered agents and clients that fall within his terms of reference. The law requires estate agents involved in the buying and selling of property in the UK to register with an Estate Agents Redress Scheme approved by the Office of Fair Trading (OFT) and TPO is one of those approved by the OFT. Agents may also register with TPO for Lettings, Commercial and so on, so please check below to verify this agent's category of membership.

The Property Ombudsman - Residential Sales Redress Scheme and OFT Approved Code

This agent is registered with The Property Ombudsman’s Redress scheme relating to property sales. The agent has also signed up for the Code of Practice for Residential Estate Agents. This Code has been approved by the OFT under its Consumer Codes Approval Scheme and provides consumers with additional protection.