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Matt Purdie & Sons

Removers: 48-54 East Main Street, Blackburn, BATHGATE, West Lothian, EH47 7QS

01506 652 792 01506 632 370 mattpurdie@mattpurdie.co.uk www.mattpurdie.co.uk

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 Track Record:  97% Recommended based on 1834 reviews since 2006 
 
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Listed under:  Removers - Domestic, Removers - Overseas
 
 
Satisfaction Ratings
 
Overall Rating
Overall Rating 9.7/10 9.7
   
Packing & Handling
Packing & Handling Rating 9.7 9.7
   
Collection & Delivery
Collection & Delivery Rating 9.8 9.8
   
Service
Service Rating 9.8 9.8
   
Value
Value Rating 9.5 9.5
   
 
   
Code of Practice
 
BAR Code 94%
 
Clear description 98%
 
Terms: Liability 95%
 
Terms: Time Limit 88%
 
Terms: Cancellation 91%
 
Insurance or Other Protection 94%
 
Procedure for making Claims 88%
 
Claim Handling 83%
   
 
Customer Reviews
 
"All the boys were most helpful and made a very stressful time a lot easier to cope with. "   More
 
"11/10 for service. "   More
 
"Excellent service from the removal men. "   More
 
"Staff were excellent & could not have done more. I will have no hesitation inputting the companies name forward to anyone moving. "   More
 
"Great, boys very friendly and helpful made a stressful situation much easier! "   More
 
"Fantastic, all the staff were helpful and sorted out any problems caused by insurance company. Thanks to Liz for being so great when it was such a mes ...."   More
 
"Excellent service from a well known and old established family company. "   More
 
"Excellent service "   More
 
 
Legal Name: Matt Purdie & Sons Ltd. Limited Company.
 
 Individual Ratings & Reviews 
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1 Sep 2010 - Recommended by customer in Postcode G46 Cost: £352
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
 

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27 Aug 2010 - Recommended by customer in Postcode PA4 Cost: £867
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"All the boys were most helpful and made a very stressful time a lot easier to cope with."
 
 
 
 
 

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25 Aug 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"11/10 for service."
 
 
 
 
 

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19 Aug 2010 - Recommended by customer Cost: £726
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability No
Terms: Time Limit No
Terms: Cancellation No
Insurance or Other Protection No
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service from the removal men."
 
 
 
 
 

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19 Aug 2010 - Recommended by customer in Postcode EH54 Cost: £750
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
 

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14 Aug 2010 - Recommended by customer in Postcode EH45 Cost: £963
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Staff were excellent & could not have done more. I will have no hesitation inputting the companies name forward to anyone moving."
 
 
 
 
 

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12 Aug 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 
 

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12 Aug 2010 - Recommended by customer in Postcode EH9 Cost: £1057
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Great, boys very friendly and helpful made a stressful situation much easier!"
 
 
 
 
 

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12 Aug 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.3/10 9.3
Packing & Handling Packing & Handling Rating 9/10 9
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 
 

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12 Aug 2010 - Recommended by customer in Postcode EH13
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.8/10 9.8
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 
 

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7 Aug 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Fantastic, all the staff were helpful and sorted out any problems caused by insurance company. Thanks to Liz for being so great when it was such a mess sorting it out, the 2 guys who put the furniture back, couldn't have been more helpful. Would if I moved use again."
 
 
 
 
 

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6 Aug 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.3/10 9.3
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 9/10 9
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Code of Practice
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Excellent service from a well known and old established family company."
 
 
 
 
 

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5 Aug 2010 - No Recommendation by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service"
 
 
 
 
 

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4 Aug 2010 - Recommended by customer in Postcode EH14 Cost: £397
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.5/10 9.5
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation No
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
 

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4 Aug 2010 - Recommended by customer in Postcode EH49
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very happy with service would certainly use again and recommend to friends! "
 
 
 
 
 

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4 Aug 2010 - Recommended by customer in Postcode PA4 Cost: £831
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.3/10 9.3
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 8/10 8
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"I felt that a little more care could have been taken when packing sharp kitchen knives – were piled into a box with various other goods & with no wrapping or form of protection. This is only a small point what was otherwise a very good service and overall I was very happy with the service and I wouldn’t hesitate to use company again & recommend to others."
 
 
 
 
 

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31 Jul 2010 - Recommended by customer Cost: £1009
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.3/10 9.3
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 7/10 7
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Men were excellent."
 
 
 
 
 

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31 Jul 2010 - Recommended by customer in Postcode G64
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
 

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29 Jul 2010 - Recommended by customer in Postcode EH49
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.5/10 9.5
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 8/10 8
 
 
Code of Practice
BAR Code No
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"A first class move very efficient."
 
 
 
 
 

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27 Jul 2010 - Recommended by customer in Postcode G77 Cost: £517
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Job well done many thanks. Allison and Mark"
 
 
 
 
 

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