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Satisfaction Ratings   Overall Rating 9.6       Packing & Handling 9.4       Collection & Delivery 9.7       Service 9.7       Value 9.5               Code of Practice   BAR Code 86%   Clear description 99%   Terms: Liability 88%   Terms: Time Limit 76%   Terms: Cancellation 87%   Insurance or Other Protection 83%   Procedure for making Claims 64%   Claim Handling 57%		Customer Reviews   "Staff were very professional, helpful, courteous and above all cheerful when moving large quantities of heavy oak from our 2nd floor flat! "   more   "Strank's Removal was very professional and courteous from start to finish. The movers were quick and precise and even recycled the boxes that I no lon ...."   more   "We moved with Stranks previously & they were excellent. So we decided to use them again. We were not disappointed – they provide an excellent service ...."   more   "Service was excellent as when I used this company before "   more   "Superb forman (Darren) went out of their way to help, no jobs worth attitude – excellent service from all concerned – delighted. "   more   "Move was carried out at very short notice packer was brilliant. Every member of the company was polite and very hard working. Amazingly efficient. "   more   "This is the second time in 3 months that have used Stranks for removals. On both occasions I have had a superb service. I hope I never have to move ag ...."   more   "A super set of removal men who made the whole process as easy as possible. Very satisfied customer. "   more
Legal Name: Stranks Removals & Storage Ltd. Limited Company.

Individual Ratings & Reviews

Back to top 8 Sep 2010 - Recommended by customer in Postcode RG31 Cost: £900
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code No Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review

Back to top 3 Sep 2010 - Recommended by customer
Satisfaction Ratings   Overall Rating 8 Packing & Handling 2 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description   The customer has requested anonymity.        Customer Review

Back to top 26 Aug 2010 - Recommended by customer in Postcode CT21 Cost: £650
Satisfaction Ratings   Overall Rating 9.8 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 9     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Staff were very professional, helpful, courteous and above all cheerful when moving large quantities of heavy oak from our 2nd floor flat!"

Back to top 23 Aug 2010 - Recommended by customer in Postcode GU1 Cost: £900
Satisfaction Ratings   Overall Rating 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit No Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Strank's Removal was very professional and courteous from start to finish. The movers were quick and precise and even recycled the boxes that I no longer needed. I would recommend Strank’s to anyone moving home they helped it to be much less stressful. Thank you!"

Back to top 20 Aug 2010 - Recommended by customer in Postcode CT19 Cost: £614
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "We moved with Stranks previously & they were excellent. So we decided to use them again. We were not disappointed – they provide an excellent service & work really hard. We’d use them again & definitely recommend them."

Back to top 19 Aug 2010 - Recommended by customer in Postcode CT16 Cost: £513
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Service was excellent as when I used this company before"

Back to top 4 Aug 2010 - Recommended by customer in Postcode CT21 Cost: £1450
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Superb forman (Darren) went out of their way to help, no jobs worth attitude – excellent service from all concerned – delighted."

Back to top 4 Aug 2010 - Recommended by customer in Postcode TN27 Cost: £850
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Cancellation Yes Insurance or Other Protection Yes		Description            Customer Review     "Move was carried out at very short notice packer was brilliant. Every member of the company was polite and very hard working. Amazingly efficient."

Back to top 2 Aug 2010 - Recommended by customer in Postcode CT20
Satisfaction Ratings   Overall Rating 7 Packing & Handling 7 Collection & Delivery 7 Service 7 Value 7     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review

Back to top 30 Jul 2010 - Recommended by customer in Postcode CT19 Cost: £446
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "This is the second time in 3 months that have used Stranks for removals. On both occasions I have had a superb service. I hope I never have to move again, but if I do, I will definitely use Stranks."

Back to top 21 Jul 2010 - Recommended by customer in Postcode EX23 Cost: £1928
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "A super set of removal men who made the whole process as easy as possible. Very satisfied customer."

Back to top 9 Jul 2010 - Recommended by customer
Satisfaction Ratings   Overall Rating 9.5 Packing & Handling 9 Collection & Delivery 10 Service 9 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description   The customer has requested anonymity.        Customer Review     "Very professional, very considerate, very good. I would recommend Stranks for anyone wishing to move. Great job – well done lads."

Back to top 8 Jul 2010 - Recommended by customer in Postcode ME17 Cost: £587
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "1st class!"

Back to top 30 Jun 2010 - Recommended by customer in Postcode CT15 Cost: £753
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "We would highly recommend Stranks to anyone faultless from start to finish. Excellent."

Back to top 24 Jun 2010 - Recommended by customer in Postcode TN25 Cost: £491
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Stranks were absolutely brilliant. The staff were friendly and hardworking and showed incredible patience with our disorganisation."

Back to top 12 Jun 2010 - Recommended by customer in Postcode TN24 Cost: £900
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code No Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "The men were polite, cheerful and competent even though the weather was atrocious (rained heavily non stop), my furniture was well covered and returned in perfect condition to my present address. I have already recommended Stranks to other people as I was so pleased with them."

Back to top 2 Jun 2010 - Not Recommended by customer
Satisfaction Ratings   Overall Rating 7.8 Packing & Handling 6 Collection & Delivery 10 Service 9 Value 6     Code of Practice BAR Code No Clear description Yes Terms: Liability No Terms: Time Limit No Terms: Cancellation No Insurance or Other Protection Yes Procedure for making Claims No		Description   The customer has requested anonymity.        Customer Review     "I was surprised that no mattress cover was used & my all wool, very expensive mattress was ‘dirty’!"            Business Reply: We try our utmost to keep all our customers possessions covered at all times, but some modern mattresses are very heavy to lift. When wrapped in polythene, they can be difficult to hold and so we may sometimes have to remove the covers when we manoeuvre them indoors in awkward spaces such as staircases. It is unfortunate that the customer has chosen to remain anonymous because we are unable to find out what happened in this particular case. If the mattress had got dirty as a result of our handling, we would of course have been pleased to arrange for professional cleaning.

Back to top 26 May 2010 - Recommended by customer in Postcode CT17 Cost: £637
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Very efficient and friendly – if we ever moved again we would return to Stranks."

Back to top 22 May 2010 - Recommended by customer
Satisfaction Ratings   Overall Rating 8.7 Collection & Delivery 8 Service 10 Value 8     Code of Practice BAR Code No Clear description Yes Terms: Liability No Terms: Time Limit No Terms: Cancellation No Insurance or Other Protection No Procedure for making Claims No		Description   The customer has requested anonymity.        Customer Review     "Very happy great family business very professional & friendly from start to finish."

Back to top 1 May 2010 - Recommended by customer in Postcode KT21 Cost: £600
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "I have used Stranks before, would again and I always recommend them to other people."