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Yeates Removals & Storage

Removers: 10 Windmill Road, Kenn, CLEVEDON, Somerset, BS21 6RS

01275 872 251 hayleigh@yeates.co.uk www.yeates.co.uk

99%recommended422 reviews since 2007
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Summary

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 Track Record based on 422 reviews since 2007 
 
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Satisfaction Ratings
 
Overall Rating
Overall Rating 9.6/10 9.6
   
Packing & Handling
9.6
   
Collection & Delivery
9.8
   
Service
9.8
   
Value
9.3
   
 
   
Code of Practice
 
BAR Code 96%
 
Clear description 100%
 
Terms: Liability 98%
 
Terms: Time Limit 83%
 
Terms: Cancellation 89%
 
Insurance or Other Protection 98%
 
Procedure for making Claims 81%
   
 
Customer Reviews
 
"I thought the guys who moved me on the day were absolutely great. They were punctual, polite, very hard working & happy. It was a pleasure to have the ...."   More
 
"Access issues were dealt with no problems at all. Brilliant, hard working team with a can do attitude. "   More
 
"Top class – pace was so fast we couldn’t keep pace with the vacuum. Brilliant – superb. "   More
 
"Office move. "   More
 
"Having used Yeates for several moves, we are happy to say that, as always, the staff and service was of the highest standard. "   More
 
"The team sent were extremely friendly & helpful. The work was carried out to a high standard. "   More
 
"My late husband and I have used Yeates on 3 previous moves, since 1971, and have always found them most satisfactory, as I have on this move, there ha ...."   More
 
"Very good service. Willing people, quick and efficient. "   More
 
 
 
 Individual Ratings & Reviews 
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24 Jul 2010 - Recommended by customer in Postcode BS9 Cost: £715
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 9.5
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 8/10 8
 
 
Code of Practice
BAR Code No
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation No
Insurance or Other Protection Yes
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"I thought the guys who moved me on the day were absolutely great. They were punctual, polite, very hard working & happy. It was a pleasure to have them on my move."
 
 
 
 
 

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23 Jul 2010 - Recommended by customer in Postcode BS40 Cost: £825
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code No
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Top class – pace was so fast we couldn’t keep pace with the vacuum. Brilliant – superb."
 
 
 
 
 

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23 Jul 2010 - Recommended by customer in Postcode BS40 Cost: £650
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 8/10 9.3
Packing & Handling Packing & Handling Rating 8/10 8
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit No
Terms: Cancellation No
Insurance or Other Protection Yes
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Access issues were dealt with no problems at all. Brilliant, hard working team with a can do attitude."
 
 
 
 
 

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21 Jul 2010 - Recommended by customer in Postcode BS21 Cost: £225
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

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20 Jul 2010 - Recommended by customer in Postcode BS25 Cost: £587
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 7/10 8.3
Packing & Handling Packing & Handling Rating 7/10 7
Collection & Delivery Collection & Delivery Rating 9/10 9
Service Service Rating 10/10 10
Value Value Rating 7/10 7
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

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7 Jul 2010 - Recommended by customer in Postcode BS20 Cost: £1045
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit No
Terms: Cancellation No
Insurance or Other Protection Yes
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Office move."
 
 
 
 
 

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6 Jul 2010 - Recommended by customer in Postcode BS40 Cost: £1200
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 8.5
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 9/10 9
Service Service Rating 10/10 10
Value Value Rating 6/10 6
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"The team sent were extremely friendly & helpful. The work was carried out to a high standard."
 
 
 
 
 

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6 Jul 2010 - Recommended by customer in Postcode BS21
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Having used Yeates for several moves, we are happy to say that, as always, the staff and service was of the highest standard."
 
 
 
 
 

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3 Jul 2010 - Recommended by customer in Postcode BS21 Cost: £850
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9.8
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

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30 Jun 2010 - Recommended by customer in Postcode BS40
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 9.5
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 8/10 8
 
 
Code of Practice
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

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30 Jun 2010 - Recommended by customer in Postcode BS48 Cost: £750
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 9.5
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 8/10 8
 
 
Code of Practice
BAR Code No
Clear description Yes
Terms: Liability No
Terms: Time Limit No
Terms: Cancellation No
Insurance or Other Protection Yes
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"My late husband and I have used Yeates on 3 previous moves, since 1971, and have always found them most satisfactory, as I have on this move, there has never been any damage or breakages, and the staff/ crew have always become very helpful and friendly. I would highly recommend them. Can't remember if the bar code of practice was recommended or not!"
 
 
 
 
 

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30 Jun 2010 - Recommended by customer in Postcode BS6
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 8/10 9
Packing & Handling Packing & Handling Rating 8/10 8
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 9/10 9
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Very good service. Willing people, quick and efficient. "
 
 
 
 
 

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28 Jun 2010 - Recommended by customer in Postcode BS49 Cost: £499
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Every member of staff we had any contact with @ Yeates were always most helpful, courteous & patient – especially on the actual moving day. The crew named above were absolute stars & worked with great tenacity, kindness, consideration & reassurance. We recommend them very highly as a company & as individuals."
 
 
 
 
 

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19 Jun 2010 - Recommended by customer in Postcode BS26
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"We had an excellent team, nothing was too much bother & there was no fuss about anything. Thank you so very much for all your hard work. We will use you again & again I’m sure."
 
 
 
 
 

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17 Jun 2010 - Recommended by customer in Postcode BS21 Cost: £800
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 9.8
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit No
Terms: Cancellation No
Insurance or Other Protection Yes
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

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12 Jun 2010 - Recommended by customer in Postcode BS48 Cost: £650
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9.8
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

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9 Jun 2010 - Recommended by customer in Postcode BA14 Cost: £1140
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

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5 Jun 2010 - Recommended by customer in Postcode BS49
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9.3
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 9/10 9
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service, courteous staff who worked well & hard, professional at all times both on site and at office."
 
 
 
 
 

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4 Jun 2010 - Recommended by customer in Postcode NP26
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

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4 Jun 2010 - Recommended by customer in Postcode BS48
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9.8
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

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