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Service Master Tayside

2 Drumlochie Gardens, Broughty Ferry
DUNDEE
Angus
DD5 3TH

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners, Curtain & Upholstery Cleaners

99% Recommended: 9.7/10

133 Reviews since 2007

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Satisfaction Ratings
 
Overall Rating
Overall Rating 9.7/10 9.7
   
Quality
Quality Rating 9.5 9.5
   
Disruption
Disruption Rating 9.8 9.8
   
Service
Service Rating 9.8 9.8
   
Value
Value Rating 9.5 9.5
   
 
   
Good Practice
 
Explain Charges 99%
 
Timing of Start and Finish 98%
 
Explaining How to Pay 95%
 
Keeping their Promises 84%
 
Invoice 97%
 
Guarantee 72%
   
 
Customer Reviews
 
"Mr. McDonald went the extra mile! "   more
 
"Delighted with the outcome, would use the services again and will recommend to friends & family. "   more
 
"Very happy with work carried out. "   more
 
"Very good service. "   more
 
"Excellent value for money. "   more
 
"Excellent job, pleasant man, couldn’t ask for better. "   more
 
"Arrived on time, friendly, very efficient. "   more
 
"Pleasant and polite worked in a clean and efficient way. We chose them because they had previously done a good job through my insurance company. "   more
 
 
Legal Name: Service Master Tayside.
 
 Individual Ratings & Reviews 
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14 Aug 2010 - Recommended by customer in Postcode DD5
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Mr. McDonald went the extra mile!"
 
 
 
 
 

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30 Jul 2010 - Recommended by customer in Postcode DD3
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Invoice Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Delighted with the outcome, would use the services again and will recommend to friends & family."
 
 
 
 
 

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15 Jul 2010 - Recommended by customer in Postcode DD2
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Invoice Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Very happy with work carried out."
 
 
 
 
 

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13 Jul 2010 - Recommended by customer in Postcode DD4 Cost: £40
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.8/10 9.8
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very good service."
 
 
 
 
 

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7 Jul 2010 - Recommended by customer in Postcode DD2
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Excellent value for money."
 
 
 
 
 

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3 Jul 2010 - Recommended by customer in Postcode DD2
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Excellent job, pleasant man, couldn’t ask for better."
 
 
 
 
 

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2 Jul 2010 - Recommended by customer in Postcode DD5
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.5/10 9.5
Quality Quality Rating 9/10 9
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Arrived on time, friendly, very efficient."
 
 
 
 
 

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30 Jun 2010 - Recommended by customer in Postcode DD1
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Pleasant and polite worked in a clean and efficient way. We chose them because they had previously done a good job through my insurance company. "
 
 
 
 
 

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21 Jun 2010 - Recommended by customer in Postcode DD5 Cost: £62
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
 

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8 Jun 2010 - Recommended by customer in Postcode DD5 Cost: £80
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very pleasant, a hard worker."
 
 
 
 
 

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8 Jun 2010 - Recommended by customer in Postcode PH2 Cost: £35
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Invoice No
Guarantee No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Responsive, communicative, polite, friendly, informed & informative – company director. The finished work was perfect."
 
 
 
 
 

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1 Jun 2010 - Recommended by customer in Postcode DD10 Cost: £70
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent, work well organized, good communication with customer, working practice clean and tidy and organized. Very pleasant man would definitely recommend."
 
 
 
 
 

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30 Apr 2010 - Recommended by customer in Postcode PH2
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Very efficient and very tidy, excellent work, will recommend to others."
 
 
 
 
 

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25 Apr 2010 - No Recommendation by customer in Postcode DD2
 
Satisfaction Ratings
 
Overall Rating Overall Rating 6/10 6
Quality Quality Rating 4/10 4
Disruption Disruption Rating 7/10 7
Service Service Rating 8/10 8
Value Value Rating 5/10 5
 
 
Good Practice
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"I am not entirely satisfied with the outcome, I had engaged the services to remove stains from the above and the treatment was completely ineffective in this regard."
 
 
 
 
 

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21 Apr 2010 - Recommended by customer in Postcode DD5 Cost: £58
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay No
Keeping their Promises Yes
Invoice Yes
Guarantee No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"I was very pleased with the service & would recommend service master."
 
 
 
 
 

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16 Apr 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Carpets look like new and all pet stains removed very happy!"
 
 
 
 
 

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8 Apr 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Man very nice and friendly made a good job!"
 
 
 
 
 

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20 Mar 2010 - Recommended by customer in Postcode DD5 Cost: £58
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
 

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11 Mar 2010 - Recommended by customer in Postcode DD5 Cost: £47
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.5/10 9.5
Quality Quality Rating 9/10 9
Disruption Disruption Rating 10/10 10
Service Service Rating 9/10 9
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Carried out professionally."
 
 
 
 
 

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3 Feb 2010 - Recommended by customer in Postcode DD2 Cost: £190
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent work as usual."
 
 
 
 
 

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