"Very good"

"The occupants of the property described above, who lived on her own was my aunt after 88 years, suffering from Alzheimer’s. That made visiting by possible buyers tricky on occasions. This difficulty was met with a sympathetic professional approach on all occasions. Telephonic alterations to terms of sale (lowering of price) were immediately followed by written confirmation. Telephone message followed up without delay. Informative, always pleasant and dedicated to their job."

"Very pleased the way the sale was handled. Very responsive to our needs."

"Always very professional and personable service knew our requirements & what we were looking for to purchase. Wouldn’t hesitate to recommend them, all the staff make a great team and it was a pleasure dealing with all of them."

"Property still marketed until survey booked. A professional & friendly service with clear, concise and accurate information. Enthusiastic marketing and every effort to achieve a realistic market price. No pressure to consider low offer. Confident that agent working in our best interest and understanding of property value.
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"Very professional & very helpful & friendly throughout the process. Would use them again."

"Sally Coppard was exceptionally professional. Would call on a weekly basis updated on the progress and I have nothing but praise. She is diligent and a delight to deal with.
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"Approachable with a friendly and professional ethos. Kept us regularly informed by letter, e-mail and mobile of progress with sale of house. Liaised effectively between seller and potential buyers. Due to prevailing market at the time and the fact that the property required modernization, the initial selling price was placed too highly. However ,the situation was rectified quickly and a successful sale was completed."

"I had a reasonably proactive experience but it was still very stressful."

"Robert Cooper & Co (& in particular Sally Coppard) are simply superb – we have sold 2 properties & bought one property thru them – quite simply I wouldn’t use anyone else in the Eastcote area."

"Staff friendly when we went into the office. Negotiator phoned weekly to update us on seller’s situation."

"As advisor for a late friend, I was responsible for selling his house. I chase Robert Cooper after interviewing several agents because, not only was I impressed by this proposed service, but because they are members of the OEA. Throughout my dealings with Robert Cooper, I was most impressed by the service they gave me, which was outstanding in every respect. In particular I received personalized careful attention from Ms Sally Coppand, Associate Partner. I recommend her and this firm without hesitation. I work as former secretary of the British and their ombudsman association."

"No hidden problems & went without the usual stressful worries, which was in itself a bonus."