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Graham Lucas

Property Maintenance: 5 Bank Road, IPSWICH, Suffolk, IP4 2QN

01473 438 382 07775 700 331 velinawalden@ntlworld.com

100%recommended8 reviews since 2009
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Summary

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 Track Record based on 8 reviews since 2009 
 
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Satisfaction Ratings
 
Overall Rating
 Overall Rating 9.4/10 9.4
   
Quality
 9.3
   
Disruption
 9.6
   
Service
 9.4
   
Value
 9.3
   
 
   
Good Practice
 
Explain Charges 100%
 
Timing of Start and Finish 100%
 
Explaining How to Pay 100%
 
Keeping their Promises 100%
 
Invoice 100%
   
  
Customer Reviews
 
"Mr Lucas always arrives early. Works solidly through the day, then clears any mess away. "   More
 
"First-class work, finished in good time. I would have no hesitation in recommending Mr Lucas to friends. "   More
 
"Good job well done. "   More
 
"Graham is extremely reliable and hard-working. He has mended offence for me and carried out the work efficiently. He decorated the outside of my house ...."   More
 
"Mr Lucas looks after my business premises on a regular quarterly basis. Charges are variable depending upon work required "   More
 
"Very satisfied. "   More
 
"Mr Lucas appears to be an extremely reliable, trustworthy, clean and tidy person. He has an affable personality and would I imagine get on with the el ...."   More
 
 
 
 Individual Ratings & Reviews 
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21 Nov 2009 - Recommended by customer in Postcode CO11 Cost: £500
 
Satisfaction Ratings
 
Overall Rating Quality Rating 10/10 9.8
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Mr Lucas always arrives early. Works solidly through the day, then clears any mess away."
 
 
 
 
 
  Back to top
20 Nov 2009 - Recommended by customer in Postcode CO11 Cost: £384
 
Satisfaction Ratings
 
Overall Rating Quality Rating 9/10 8.8
Quality Quality Rating 9/10 9
Disruption Disruption Rating 9/10 9
Service Service Rating 9/10 9
Value Value Rating 8/10 8
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
  Back to top
19 Nov 2009 - Recommended by customer in Postcode CO7 Cost: £715
 
Satisfaction Ratings
 
Overall Rating Quality Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"First-class work, finished in good time. I would have no hesitation in recommending Mr Lucas to friends."
 
 
 
 
 
  Back to top
18 Nov 2009 - Recommended by customer in Postcode IP1 Cost: £135
 
Satisfaction Ratings
 
Overall Rating Quality Rating 9/10 9
Quality Quality Rating 9/10 9
Disruption Disruption Rating 9/10 9
Service Service Rating 9/10 9
Value Value Rating 9/10 9
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Good job well done."
 
 
 
 
 
  Back to top
16 Nov 2009 - Recommended by customer in Postcode IP4
 
Satisfaction Ratings
 
Overall Rating Quality Rating 8/10 9.3
Quality Quality Rating 8/10 8
Disruption Disruption Rating 10/10 10
Service Service Rating 9/10 9
Value Value Rating 10/10 10
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Graham is extremely reliable and hard-working. He has mended offence for me and carried out the work efficiently. He decorated the outside of my house and noticed and carried out repairs that need doing the same time."
 
 
 
 
 
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14 Nov 2009 - Recommended by customer in Postcode IP4
 
Satisfaction Ratings
 
Overall Rating Quality Rating 10/10 10
Quality Quality Rating 10/10 10
Disruption Disruption Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
Guarantee Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Mr Lucas looks after my business premises on a regular quarterly basis. Charges are variable depending upon work required"
 
 
 
 
 
  Back to top
13 Nov 2009 - Recommended by customer in Postcode IP11 Cost: £220
 
Satisfaction Ratings
 
Overall Rating Quality Rating 9/10 9
Quality Quality Rating 9/10 9
Disruption Disruption Rating 9/10 9
Service Service Rating 9/10 9
Value Value Rating 9/10 9
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Very satisfied."
 
 
 
 
 
  Back to top
9 Nov 2009 - Recommended by customer in Postcode IP4 Cost: £262
 
Satisfaction Ratings
 
Overall Rating Quality Rating 9/10 9.3
Quality Quality Rating 9/10 9
Disruption Disruption Rating 10/10 10
Service Service Rating 9/10 9
Value Value Rating 9/10 9
 
 
Good Practice
Explain Charges Yes
Timing of Start and Finish Yes
Explaining How to Pay Yes
Keeping their Promises Yes
Invoice Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Mr Lucas appears to be an extremely reliable, trustworthy, clean and tidy person. He has an affable personality and would I imagine get on with the elder generation."
 
 
 
 
 

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