Royal Oak Tree Services

1 Cottage, Greens of Gardyne, Guthrie
Forfar
Angus
DD8 2TT

56.6573, -2.6922

Tree Surgeons

Listed under:  Tree Care / Tree Surgeons
100% recommended   Rating 9.9/10
137 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 137 reviews since 2009
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Friendly, polite, efficient. "   more
 
" Excellent on all counts. Would have no qualms about using again or recommending to others."   more
 
" Everything done as discussed. A good job and workmen cleaned up the site prior to leaving."   more
 
" Very efficient and professional."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 92%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

1st 3
agreed 6
arrived 11
certainly 6
class 6
clean 5
cleaned 7
cleared 6
Colin 20
competent 3
Courteous 9
cut 3
damage 3
Definitely 5
delighted 4
difficult 3
discussed 4
efficient 18
exactly 4
Excellent 48
extremely 8
Friendly 22
garden 13
good 7
Great 6
hard 7
Hardworking 6
helpful 11
highly 18
impressed 6
manner 6
oak 18
pleasant 15
pleased 7
polite 13
professional 38
recommend 37
recommended 9
recommending 11
reliable 6
satisfied 6
service 22
services 12
standard 9
Steve 7
team 15
tidy 27
Tree 13
trees 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Aug 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4728, -2.8607
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting trees.
 

"Friendly, polite, efficient. "
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 10 Aug 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4762, -2.8834
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ending the slumps (2)
 
Cost: £295

"Excellent on all counts. Would have no qualms about using again or recommending to others."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 20 Jul 2017
Recommended by customer in DD11
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.5853, -2.6103
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To cut down and remove overgrown trees on my property.
 
Cost: £460

"Everything done as discussed. A good job and workmen cleaned up the site prior to leaving."
 
 
 
 
Team:
Colin Steve
 
 
 


Review 11 Jul 2017
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.5545, -2.6008
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming of trees.
 
Cost: £410

"Very efficient and professional."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 11 Jul 2017
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.6004, -2.5997
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Felling one Ash tree.
 
Cost: £495

"Excellent."
 
 
 
 
Team:
Colin Steve
 
 
 


Review 15 Jun 2017
Recommended by customer in DD10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
56.7037, -2.4776
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To crown eucalyptus and thin cypress trim back to line of fence. Remove Sycamore to grand level.
 
Cost: £470

"Were used royal oak for a few years now and have always found Colin to be very professional from the initial visit to the end of job "tidy up".
We've recommended him to a number of people based on his standards and value for money. "
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 18 May 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4843, -2.8485
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of tree including grinding out stump and reduction in height of second tree.
 
Cost: £295

"Very professional service in every aspect - would highly recommend."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 19 Apr 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
56.4579, -3.0234
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree logging.
 
Cost: £450

"Excellent work. Very tidy."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 12 Apr 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4723, -2.9044
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree cutting.
 

"Excellent all round."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 4 Apr 2017
Recommended by customer in DD11
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.6033, -2.6179
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fell of tree and tidying up of tree and lopping dead branches.
 
Cost: £475

"Very professional tidy service.
Definitely use them again."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 9 Mar 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4799, -2.9874
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Felling, dismantling and removal of 9 large cherry trees.
 
Cost: £640

"Turned up right on time. Excellent job done with minimal mess or disruption. Good clean up job when finished.
Highly recommend."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 22 Feb 2017
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.6475, -2.7101
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree pruning, cutting back very high, long neglected cypress hedge. Cutting back very high privet hedge.
 
Cost: £920

"Work done speedily, very well and as specified. "
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 7 Dec 2016
Recommended by customer in DD8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.6284, -2.7743
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Felling large tree to ground level, removal of branches and Foliage, cutting of limbs and trunk to manageable size.
 
Cost: £520

"From start to finish Colin and his team were very professional. After our initial contact Colin came around, we discussed the requirements and agreed a price.

On the day of work they turned up promptly and were very professional throughout their time here, exemplary in their use of time and deportment.

Once finished the site was cleaned and tidied and all the wood to stay was in man handable sizes and piled neatly. Thanks guys.. Well recommend!!"
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 29 Nov 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4694, -2.8734
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree felling. Other tree work.
 
Cost: £1550

"A pleasure to do business with. They did an excellent job, kept us informed and involved at all times. Turned up exactly when they said they would. Left the garden very neat and tidy. Very satisfied with them and would not hesitate to recommend them to others."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 14 Nov 2016
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.6391, -2.9012
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut down and remove material from a site, including mature Silves bird, three evergreen trees at a rear of Rtemise and 5 metres of hedging.
 
Cost: £460

"We were very pleased with the work carried out which was carried out according to schedule leaving no issues. The site was cleared and cleaned beyond our expectations all at a resonable cost."
 
 
 
 
Team:
Owen Colin Steve
 
 
 


Review 11 Nov 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4722, -2.8939
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree removal x1 crown reduction x2 removal of all waste.
 

"Professional, efficient and value for money. Everything carried out exactly as reversed and agreed."
 
 
 
 
Team:
Colin Steve
 
 
 


Review 24 Oct 2016
Recommended by customer in DD8
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.6935, -2.7799
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove cyprus tree, remove hedge.
 
Cost: £430

"Fantastic service throughout. Colin called me the day before when was appreciated. Great job done and garden left clean and tidy. "
 
 
 
 
Team:
Colin Steve Cerris
 
 
 


Review 20 Oct 2016
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.5631, -2.6117
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All trees in rear garden also beech hedge (a very tall one) top both sides. All waste material removed.
 
Cost: £430

"All work completed to a very high standard. A truly professional job executed by two very pleasant and helpful chaps!!"
 
 
 
 
Team:
Cerris Steve
 
 
 


Review 22 Sep 2016
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.6483, -2.8995
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 4M. conifers. Reduction of hedge, trimming of 2 trees, shaping of many shrubs, removal of all debris.
 
Cost: £480

"Pleasant, efficient and hardworking. Recommended unreservedly."
 
 
 
 
Team:
Colin Steve Cerris
 
 
 


Review 3 Sep 2016
Recommended by customer in PH13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5465, -3.2662
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree removal and maintenance.
 
Cost: £2000
 
 
Team:
Steve Cerris
 
 
 

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